10 Chippendayle Drive, Harrietsham, Maidstone ME17 1AD
Chippendayle Lodge is located in the village of Harrietsham, close to the town of Maidstone and all local amenities.
The home provides a residential care service for those living with dementia and has single rooms and double rooms, most with en-suite facilities.
Chippendayle Lodge benefits from a large lounge which is equipped with a television, a music system which can provide light background music and a quiet reading area with a well-stocked bookcase.
Residents at the home can enjoy a large sun-lounge and dining area which overlook the rear of the building and side gardens which are also open to residents, allowing them to enjoy the views.
Group: Charing Healthcare Ltd
Person in charge: Ann Howe (Home Manager)
Local Authority / Social Services: Kent County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 52 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 48
Shared Rooms: 2
Rooms with ensuite WC: 40
Facilities & Services: Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Visiting:
Chippendayle Lodge welcomes visitors at anytime, however please ask if visiting after 8pm call first.
Parking:
Parking is available.
Latest Care Quality Commission* Report on Chippendayle Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.3 (maximum of 10) for Chippendayle Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Chippendayle Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.521 for Chippendayle Lodge is calculated as follows: ( (44 Excellents x 5) + (20 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 71 Ratings = 4.521
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.788 Points relating to the number of positive Reviews for Chippendayle Lodge is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 3 Reviews ÷ 10.4 Target = 0.288
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Chippendayle Lodge has a Review Score of 8.3 (8.309) from 6 Reviews
Review submitted from a Postal Card by J M (Nephew of Resident) on Wednesday 20 September 2017. Relates to September 2017.
Very good. Have faith in the home.
How likely would you be to recommend Chippendayle Lodge? Extremely Likely
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Cem Osman, PA to HV at Chippendayle Lodge responded to this review on 20 Sep 2017:
With regards to your ratings:
Management: The management of the home is very supportive and has a wealth of experience between them. If you have any questions or concerns about your loved one our manager has an open door policy and welcomes your queries to get them resolved as soon as possible.
Food & Drink: Chippendayle Lodge cooks fresh home made food giving its residents plenty of choice, whilst being nutritionally balanced. We can cater for individuals likes and dislike, drinks and snacks are provided throughout the day and night.
Cleanliness: We have a full crew of housekeeping team on every day. They undertake cleaning every day and have weekly and monthly deep cleans to all areas. the home audits regularly as well to ensure all clean and to the standard, we expect from our staff for a nice clean environment.
Review submitted from a Postal Card by W O (Sister of Resident) on Tuesday 19 September 2017. Relates to September 2017.
My sister, the resident in this care home, settled well from day one. The staff are very caring and kind. The food is really excellent. If the need arises in the future, I have told my sons that I would be very happy to go there.
How likely would you be to recommend Chippendayle Lodge? Extremely Likely
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Review submitted from a Postal Card by Peter D (Brother-in-law of Resident) on Thursday 27 July 2017. Relates to June 2017.
My brother-in-law has been happy for the past four years. Staff were very good and helpful.
My brother-in-law looked on the home as his home and was very happy there. The food was very good.
How likely would you be to recommend Chippendayle Lodge? Extremely Unlikely
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Cem Osman, PA to the Director of Care at Chippendayle Lodge responded to this review on 27 Jul 2017:
Cleanliness: We have a full team of housekeepers, which undertake cleaning every day. The home carries out regular audit checks to ensure it’s clean, tidy and to the standard we expect from our staff for a nice clean environment.
Review submitted from a Postal Card by Sara R (Daughter of Resident) on Friday 30 June 2017. Relates to June 2017.
My mother was admitted in Feb 2017 initially into their respite room and subsequently into a permanent room; she is well looked after and is gaining weight well as she likes the food provided. The staff are always very helpful whatever time I visit. The garden outside is much enjoyed now summer is here and gives an opportunity for more exercise and a topic for conversation. Chippendayle Lodge is the perfect place to look after mum and cope brilliantly with her complicated medical needs and daily care.
How likely would you be to recommend Chippendayle Lodge? Extremely Likely
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Review submitted from a Postal Card by Adrian B (Son of Resident) on Wednesday 22 March 2017. Relates to March 2017.
The above home is exemplary. I cannot find fault. The staff (although underpaid) are brilliant, hardworking and friendly. The management (at the home) are proficient and helpful beyond measure.
How likely would you be to recommend Chippendayle Lodge? Extremely Likely
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Review submitted from a Postal Card by Jo W (Granddaughter of Resident) on Monday 20 March 2017. Relates to February 2017.
My nan has been living at Chippendayle Lodge for 8 months now and we have nothing but praise for the service! My nan has 'come alive' again! All standards are exceptionally high and it is like 'home away from home'. You can easily see that all the staff there including the chefs really care for the residents and it's not just a job. We as a family can not recommend this care home enough. :)
How likely would you be to recommend Chippendayle Lodge? Extremely Likely
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Cleanliness
Treated with Dignity
Food & Drink
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April 2017
There are currently no Care Home Idol entrants who have performed at Chippendayle Lodge