Court Regis

Middletune Avenue, Milton Regis, Sittingbourne ME10 2HT

Court Regis, Sittingbourne, Kent
Court Regis, Sittingbourne, Kent
Court Regis, Sittingbourne, Kent

Court Regis care home, located on the outskirts of Sittingbourne in Kent, is a care facility providing residential care for older people living with dementia.

Court Regis provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24 hour specialist person centred dementia care.

The home has several large lounges with windows overlooking either the court yard garden at the rear of the home or the landscaped garden at the front of the home.

Court Regis has two dining rooms, one larger that can be used for ‘getting together’ and one smaller one for more relaxed and informal dining.

At the heart of Court Regis is its Philosophy of Care, where social interaction and engagement is encouraged and boredom is eradicated by addressing the ‘three plagues’; loneliness, helplessness and boredom within the home.

Court Regis has been recognised and included in the exclusive Eden Alternative registry of care homes.

Group: Avante Care & Support

Person in charge: Emma Hodges (Home Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 50

Shared Rooms: 2

Rooms with ensuite WC: 0

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Court Regis: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Court Regis has a Review Score of 9.3 (9.274)

The Review Score of 9.3 (maximum of 10) for Court Regis is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Court Regis in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.718 for Court Regis is calculated as follows: ( (53 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.718

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.556 Points relating to the number of positive Reviews for Court Regis is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 6 Reviews ÷ 10.8 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Court Regis?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Court Regis

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    2

My father has been in Court Regis for the past 18 months. He has been very well cared for, staff treat him with respect and dignity and he is very happy and content. Overall care and support are very good, management is excellent doing all they can to keep him safe. After a recent spell in hospital, Court Regis has done an amazing job of getting my father back to eating a drinking better.

How likely would you be to recommend Court Regis? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Emma Hodges, Home Manager at Court Regis responded to this review on 08 Aug 2017:

Thank you very much for your lovely comment about Court Regis, it's a pleasure having your father living here with us. Glad your father has made improvements since his discharge from the hospital, let's hope this improvement continues.

My father has been a resident of Court Regis for 20 months. He has received excellent care from a dedicated and friendly staff. The recent refurbishment of Court Regis has added to its appeal. It is a place you would be happy for your loved one to be.

How likely would you be to recommend Court Regis? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since the refurbishing the home looks and functions a lot better. It was suggested by the management that my mother moved room. This new room has a garden door.
Mum has been allowed to keep her dog which has made her stay 100% better.
Recently Mum has had several falls.
I have been informed straight away of the incident and of Mum's condition.
Mum has settled down and is happy as am I.
All the care girls are lovely.

How likely would you be to recommend Court Regis? Likely

Average Rating: 

 4.7 out of 5

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Emma Hodges, Home Manager at Court Regis responded to this review on 15 Jun 2017:

Thank you for your lovely comment, glad your mum is very happy at Court Regis and we all love Rosie the dog and so do all are other residents, she has become a big part of our home.

I am forever grateful for the care that the staff have shown to my father since his hospital stay in February. He has been treated with professionalism but also care and deep affection. What is also remarkable is the is the way it has also been extended to his wife and family through what was and continues to be a very difficult time. The care with which management recruit their staff in order to maintain the ethos of the home is to be congratulated.

How likely would you be to recommend Court Regis? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

My sister and I knew straight away that Court Regis was the right care home for my Dad - it had the 'right vibes'.
We were right!
The staff are all great and obviously know and care about all their residents.
Everyone within the home is treated with respect and dignity.
The residents are able to join in a variety of social events and are able to maintain their independence (according to their capabilities) within a safe and happy environment.

How likely would you be to recommend Court Regis? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Court Regis Care Home - moving my mother here was one of the best things ever done. She is 93 years old, fell at her own home, breaking her hip. Since being at Court Regis she has had amazing care, the dedication and support of staff have given mum confidence with walking again. Nothing is too much trouble, all residents are looked after, meals are really good with plenty of choices. Activities are planned to be totally inclusive. The resident's wishes are paramount, this is evident at all times. I would recommend Court Regis wholeheartedly.

How likely would you be to recommend Court Regis? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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