





Accommodation is provided by 19 standard rooms, 3 standard en-suite and 4 large en-suite rooms that are suitable for dual occupancy. There are two lifts access to all floors.
There are two sitting rooms, a large heated conservatory overlooking the beautiful large garden and access to a balcony that overlooks the pond. There is also a large patio from which a gentle slope leads to the level garden. These areas provide...
Care Provided by The Grange
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Grange for full pricing details and T&Cs.
Contact The Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Willow Care Homes Ltd
- Private Owned
Person in charge
- Sandra Mercer(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (12)
The Grange Reviews (29)
The Grange has a Review Score of 9.7 (9.710) out of 10, based on 13 reviews in the last 2 years.
Over all time The Grange has 29 reviews.
We are very happy with the care our Dad has at the Grange. The staff are so caring, friendly and professional; and we are always greeted warmly. Dad is very happy and we are reassured that he is looked after and have no worries about his welfare. We would highly recommend The Grange to any family looking for somewhere for their relative.
Thank you for your lovely feedback and recommendation. We're so pleased to hear your dad is happy at The Grange and that our team helps give you peace of mind.
Very happy that my nan is here. Lovely to know she is safe and comfortable here.
Thank you for sharing this. We're so glad to hear your nan feels safe and comfortable at The Grange.
I regularly visit my friend who lives at The Grange, and I'm always impressed by the warm and welcoming atmosphere. The staff are kind, attentive and genuinely care about the residents, which makes such a difference. The home itself clean, comfortable, and feels very homely. It gives me great peace of mind knowing my friend is so well looked after and happy here.
Thank you for sharing your lovely feedback. It's wonderful to hear how much you value the care and atmosphere at The Grange. Knowing that your friend is happy and well looked after really means a lot, and your kind words about the staff and the home are very much appreciated.
Excellence care home in the area. Management and the staff are very kindly helping to my Grandma. Weekly activities are amazing.
Thank you so much for your kind words and recommendation. We're delighted to know your dad is happy at The Grange and that our staff help give you such reassurance and peace of mind.
The best home care agency, wonderful staff and professional people.
thank you for your kind words. We're so pleased to hear your feedback.
The Grange is a perfect home away from home, offering a caring, safe and happy environment. From the first time we visited to the present day, I could not ask for anymore. All the staff are amazing, friendly and welcoming and always go that extra mile. Leaving Mum there for the first time I knew that she was in the right place and months on still do.
Thank you so much for taking the time to write this lovely review, I will pass your review on to the Care Home staff team who will be very touched to read your kind words.
Have always found the home and the staff very helpful and very kind. Standard of rooms is very good and clean.
We find the home extremely friendly and a real home from home. The staff are excellent and really look after Mum. She is very happy here and we couldn't be happier that we found The Grange and that she is looked after so well.
My mother has been a resident at The Grange for almost a year, and is very happy and content. My sister and I had to make a hard decision to move Mum from her bungalow and entrust her to the safe care of others! We need not have worried - the best decision we could have made. The staff are very professional, but most of all they are experienced and have the residents' wellbeing as their first priority. The Grange is excellent and has my full seal of approval.
Very nice home.
The staff are all absolutely lovely, beautiful gardens, lots of activities and social events. Home-cooked fresh food and snacks, nothing is too much trouble for the staff and you genuinely feel they care about the happiness of their guests.
A well-run care home. Good friendly staff always on hand to help out.
It has been nearly two years since my mother moved from her home to The Grange and since I last left a review. Now with new owners, none of my thoughts have changed. They have brought with them new ideas, including asking the residents what they want from their home. What a lovely idea to include them in choosing the new decoration of their home. With more activities to do most days and still the wonderful home cooked food that you can also enjoy with them if you wish. My mum is very happy living here and would like to thank everyone who cares for her and I second that. Thank you all very much.
Thank you sincerely for taking the time to share your positive experience and write a review for The Grange. Your kind words and feedback mean a great deal to us and serve as a reminder of why we are passionate about providing exceptional care.
My grandad recently moved to The Grange, and we are really pleased with the transition. It feels like a home away from home. The food is delicious, and he even has a speaker in his room, which he finds very entertaining. There are plenty of activities every day. Thank you to the staff and management team!
The Grange is an exceptional care home! From the warm welcome at the entrance, every moment felt like family. My gran's smile spoke volumes about the quality of care she receives. Clean room, delicious meals, and engaging activities made her feel right at home. Grateful for the peace of mind of knowing she's in such capable hands. Highly recommend this wonderful home.
Obviously, there have been some minor hiccups, most people don’t like change, especially older folk. However, we’re still so pleased. Some very positive changes are taking place, all with residents being at the centre of any changes.
Thank you to all at The Grange!
Thank you so much for the positive review! It is extremely encouraging to receive such high praise. We hope that the residents & their families continue to be happy with the resident-focused changes.
My mother arrived at The Grange from a time in hospital. A time which she found very confusing having been moved from ward to ward and finally to a different hospital. She was therefore confused and undoubtedly a little afraid when she arrived at The Grange. But after a few weeks, thanks to the kindness and care received from the staff who always go above and beyond, she began to settle in. She asked that she should stay at The Grange and resisted any move elsewhere. She tells me the food is excellent and “just how she likes it”. She has certainly been eating better since her arrival. Knowing that she is well cared for in so many ways, is a great comfort and reassurance to her family.
On behalf of myself and my family, I wish to thank you all most gratefully for all the kind care attention and food you provided to ensure a second best home. Thank you so much.
I have been in The Grange for nearly three years. As a resident, I am able to spend the day as I choose. The garden and conservatory are lovely. The home is spotlessly clean. The food is all home-cooked and very good. The. carers are lovely, attend to our daily needs and often go that extra mile to help. Prescribed medication is provided by trained carers. Visitors can just pop in at any time - nothing to hide! If you are unable to live in your own home, this is the place to be.
Dad speaks highly of the staff, with whom he is able to enjoy a joke or two and is always complimentary about the food.
When we have had dad out for a few hours I'm happy to be able to drop him back at The Grange, his home, knowing he will be safe and well.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Grange.
Accreditations
There are no accreditations posted yet for The Grange.
Meet the Team (2)

My name is Sandra, and I am the manager of The Grange, I have worked in social care for 29 years in many aspects of care 17 years as a manager. I started as a support teacher at a primary school and then moved on from there to care. When I started at The Grange I had a very warm welcome by staff, residents, and Owners.

I started at the Grange in 1996 and to me, the residents I care for and my colleagues are part of one big family.
There is something unique about The Grange, as soon as you walk through the front door you can feel how homely and caring all the staff are and our care for our residents in their homes is paramount
Frequently Asked Questions about The Grange
What types of Care is The Grange registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Grange have?
There are 23 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at The Grange?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Grange to the centre of Ashford?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
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