Grenham Bay Court, Birchington, Kent
Grenham Bay Court, Birchington, Kent
Grenham Bay Court, Birchington, Kent

Grenham Bay Court is known for its homely, comfortable surroundings and warm family atmosphere.

Birchington-on-Sea boasts a wide selection of good shops and a library which residents may wish to visit.

The care home offers flexible care options, residential long-term and respite care.

At Grenham Bay, residents can enjoy home cooked foods suited to their individual needs. Friends and family are always encouraged to join residents at mealtimes.

The home uses fresh, local ingredients that is prepared and cooked on site. All dietary requirements are catered for. The meals are regularly sampled by the residents, staff and families to ensure that the food provided is nutritious, well presented and flavoursome. Residents can dine in a lovely seaview dining room.

Residents can take part in group activities, one-to-one personalised sessions and benefit from visiting entertainers and therapists.

Owner: Grenham Bay Care Ltd

Person in charge: Luke Rothwell (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Filipino, Spanish; Castilian, Polish

Single Rooms: 32

Shared Rooms: 1

Rooms with ensuite WC: 19

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Parking:

Free street parking

Latest Care Quality Commission* Report on Grenham Bay Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.9 Grenham Bay Court has a Review Score of 6.9 (6.885)

The Review Score of 6.9 (maximum of 10) for Grenham Bay Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Grenham Bay Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.0 out of 5 from 3 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.914 for Grenham Bay Court is calculated as follows: ( (32 Excellents x 5) + (3 Goods x 4) ) ÷ 35 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.971 Points relating to the number of positive Reviews for Grenham Bay Court is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5 then divided by 2 = 1.750

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 3 Reviews ÷ 6.8 Target = 0.441 , then divided by 2 = 0.221

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Grenham Bay Court?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Grenham Bay Court

  • Niece of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • Volunteer
    1

This was a short visit to celebrate the resident's birthday. We started with an interview with a senior member of staff (without the presence of the resident) which was very informative and helpful. The resident was cheerful and coherent, which was an improvement from a year ago and she praised the staff frequently. Due to her immobility, she needs help to move around the home and the staff were excellent in this respect. The lunch was set up to give us some privacy, offered us a good choice of dishes and was really delicious. We were even given a choice of sherry or wine to celebrate the birthday! There always appeared to be a member of staff nearby who could offer help or information. Apart from two really nice presents and a card from the staff at the Home, a birthday cake had been prepared for a celebration later in the afternoon which we were, unfortunately, unable to enjoy with the resident, as we had to return home before it became dark. We really enjoyed our time together.

How likely would you be to recommend Grenham Bay Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both my mother in law and my aunt are residents at Grenham Bay. My mother in law has been there for 5 years and my aunt for coming up 2 years.
The very best of a home for people unable to care for themselves. Lovely rooms, amazing kind carers.
All the staff are kind and thoughtful. The maintenance man is the most helpful guy and nothing is too much for him. The kitchen staff/chefs go out of their way to please the residents. The housekeepers keep everything really clean, the one thing that bothered me about care homes was the smell. I can honestly say, that is never the case at Grenham. The senior staff are always available to answer/help you in any way they can.

The manager is kind and approachable at any time. Amazing sense of humour which really makes myself and aunt/ mother in law feel comfortable with him.

I could not be happier with this home. Highly recommended.

How likely would you be to recommend Grenham Bay Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Grenham Bay has a great team who really care about their resident's wellbeing. Staff are committed and hard working and activity is at the heart of the care they provide. The home is well led, innovative and forward thinking with regards to how their service can be improved in the future. I have already referred someone I know to Grenham Bay and will do again.

How likely would you be to recommend Grenham Bay Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

Submit a Review for Grenham Bay Court

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

October 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Grenham Bay Court