Grenham Bay Court

My mum had a hip replacement and was in Grenham Bay Court for one week to recuperate. The staff could not have been kinder and whatever Mum wanted was no trouble at all. The food was lovely, catering to all Mum's needs.

My dad was a resident here for only a year, but in that year my dad had a lovely home. All the carers were so lovely, patient and treated my dad like they were all family. We visited at least 1-3 times a week and were always made to feel so welcome. Sadly my dad passed away 3 weeks ago with my husband and me by his side. The staff were so lovely and genuinely sad that my dad had died, I can’t praise the staff and manager enough for looking after my dad and making it feel like his home. We will miss the visits and the wonderful staff. I can’t thank you enough for all your kindness.

I was worried about putting my mum in a home, now I'm so pleased we have, she gets the care and attention she needs.

This was a short visit to celebrate the resident's birthday. We started with an interview with a senior member of staff (without the presence of the resident) which was very informative and helpful. The resident was cheerful and coherent, which was an improvement from a year ago and she praised the staff frequently. Due to her immobility, she needs help to move around the home and the staff were excellent in this respect. The lunch was set up to give us some privacy, offered us a good choice of dishes and was really delicious. We were even given a choice of sherry or wine to celebrate the birthday! There always appeared to be a member of staff nearby who could offer help or information. Apart from two really nice presents and a card from the staff at the Home, a birthday cake had been prepared for a celebration later in the afternoon which we were, unfortunately, unable to enjoy with the resident, as we had to return home before it became dark. We really enjoyed our time together.

All the staff are kind and thoughtful. The maintenance man is the most helpful guy and nothing is too much for him. The kitchen staff/chefs go out of their way to please the residents. The housekeepers keep everything really clean, the one thing that bothered me about care homes was the smell. I can honestly say, that is never the case at Grenham. The senior staff are always available to answer/help you in any way they can.

The manager is kind and approachable at any time. Amazing sense of humour which really makes myself and aunt/ mother in law feel comfortable with him.

I could not be happier with this home. Highly recommended.

Grenham Bay has a great team who really care about their resident's wellbeing. Staff are committed and hard working and activity is at the heart of the care they provide. The home is well led, innovative and forward thinking with regards to how their service can be improved in the future. I have already referred someone I know to Grenham Bay and will do again.