The Grove Residential Home

6 Bower Mount Road, Maidstone ME16 8AU
Review Us
10 47 Reviews
  • The Grove Residential Home, Maidstone
The Grove Residential Home in Maidstone offers long-term residential care as well as respite care.

The bedrooms are light and spacious and are over two floors with stairs and a lift giving access to the second floor.

All of the rooms are furnished but you can bring your own furniture so the room has a familiar feel. They also all have telephone, TV and internet points. There is a nurse-call system in all the rooms.

There are three lounges where residents can socialise and there is a bright and airy dining room.
Show The Grove Residential Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 44 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £995 – £1598

These prices are only a guideline, please contact The Grove Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Smartblade Ltd

Person in charge

  • Sharon Lampard (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (2)

The Grove Residential Home Reviews (47)

10

The Grove Residential Home has a Review Score of 10 (9.952) out of 10, based on 23 reviews in the last 2 years.
Over all time The Grove Residential Home has 47 reviews.

Overall Experience
  • 47
  • 0
  • 0
  • 0
  • 0
Date Published
  • 47
  • 3
  • 14
  • 23
  • 24
Reviewer Connection to The Grove Residential Home
  • 19
  • 9
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 47, showing 41-47
Review from David P (Son of Resident) published on 9 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father has been in The Grove for over four years and without exception, the care and attention he has received has been exemplary. The home is well managed and this efficiency is reflected at all staffing levels. The Grove has been proactive in managing Dad's care, suggesting and making changes, as
appropriate. On a day-to-day basis, he is well looked after with his flexible needs fully catered for and respected. The staff are friendly, well trained and attentive. The food is of a high standard and there are many additional activities provided throughout each week. The Grove rose to the challenges set by Covid and we had full confidence in the measures it put in place. Regular video calls were offered at an early stage giving us a much-needed link. They work closely with the local surgery which means immediate health needs are looked after quickly. In addition, this meant that all residents got vaccinated as soon as possible. I have no hesitation in fully recommending The Grove.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anita F (Daughter of Resident) published on 21 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at The Grove for just 16-days.
This is such a well run home, without exception, all the staff are lovely, cheerful and always willing to help. Nothing is too much trouble for anyone. There is so much attention to detail, and the food is imaginative and very tasty.
Because of the
attention to detail, her room felt like home within a week as personal effects-filled it exactly to her liking.
She feels safe and very happy and has only been here a couple of weeks. She never thought this was possible.
My mother has not made any negative comments since her arrival, which means I have peace of mind too!
Win-win!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ray H (Son-in-law of Resident) published on 12 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really cannot fault this home. All the staff, without exception are friendly and cannot do enough for residents and visitors. It has been a new lease of life for my mother-in-law. Good food, clean, comfortable rooms and a great welcome. Entertainment is arranged morning and afternoon on weekdays and
there are regular trips out all at no extra charge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon O (Daughter of Resident) published on 9 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words cannot express how grateful I am to the management and staff of The Grove in the care of my mother. They have supported myself and family members in some tough times, my mother experienced very low mood and trauma when her husband died and with the care, love and patience of the management and
staff she is now positive and very happy. Both her and myself and family cannot praise and thank them enough. It is a very happy and welcoming place to live, the staff are always approachable and nothing is too much bother for them. It is very clean, the food is excellent. I would have no problem recommending this care home to anybody. We are very lucky that my mother is a resident there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve (Son of Resident) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where to start?
We can not find any fault, whatsoever! Amenities, care, staff, entertainment, activity, healthcare, personal hygiene for residents, individuals rooms, communication are all exceptional. This residential home is a hotel for the elderly, a real home from home. Every resident is treated
with the utmost respect and dignity. The staff are always on hand to lend support, advice, guidance and indeed love when required.
In conclusion, I’ll say this; I’m a fussy person, I like things to be in place, correct, neat and tidy, well run and organised. When and indeed if the time comes for me to live in a residential home, there’s only one place I’m going to, The Grove.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Glenda V (Daughter of Resident) published on 10 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was at The Grove Residential Home for nearly four years until august 2016. In that time she was treated as an individual with dignity and respect. The care was excellent and the staff were always kind, considering her needs as well as mine. I can't imagine a better environment for mum to have
spent her final years and would highly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth P (Sister of Resident) published on 28 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister lived at The Grove for just over 3 years and we have no hesitation in recommending this lovely care home as we were very impressed with the care that she received.


The home has excellent, friendly and patient staff who have a good relationship with their residents within a relaxed and caring

environment. They built up a very good rapport with my sister and were always attentive and caring.


The home is very inviting, very clean, warm, and very comfortable, well decorated and very well maintained. We were always made to feel welcome when visiting and were regularly invited to discuss her care plan.


Importantly for my sister the meals were of a very high standard with plenty of choice. She was very happy there and enjoyed the attention she received from all the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.952)

Overview of Review Score

The Review Score of 10 (9.952) out of 10 for The Grove Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.952 for The Grove Residential Home is calculated as follows: ( (260 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 272 Ratings = 4.952
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Grove Residential Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 16 Sep 2025

Please contact us for more information

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grove Residential Home to verify any information. View our terms and conditions. The Grove Residential Home has an Enhanced Service - more info.