Hale Place Care Solutions

From this first visit both my sister and myself could see that this would be the ideal home for mum. We turn up uninvited and the care team are always attentive and happy. As per the homes statement, the team work in the residents home rather than them loving at their place of work. I would recommend Hale Place to anyone looking for a home from home.

I cared for a lovely lady in her own home for years but needed much more specialist input last year. She went into Haleplace and I'm so impressed how easy the transition was and how settled she is and very happy and calmer

Love to you all from dawn

Thank you to each and everyone of the staff and management, i could not of found a better home to look after my precious mum.

What touches me most is the way the staff care for my grandmother. The love, patience and kindness I see from the members of staff is incredible. They don't simply look after her physical needs; they treat her as an individual,

My dad was looked after at Hale Place right up until the end, and we really couldn't have asked for better care. All the staff were lovely, kind and caring, and always made us feel welcome. The management were great too, and communication was always really good. We always felt kept up to date and knew we could speak to someone if we had any questions or concerns. Knowing Dad was being looked after so well gave us a lot of comfort, especially towards the end. We're really grateful to everyone at Hale Place for everything they did for Dad and for the support they gave us as a family. Thank you all.

My Grandmother has been with Hale Place for a year now, she's very happy and loves the activities. She loves spending time in the garden and enjoying the sunshine. The music and chair dance are her favourites. Thank you

My mother has been very well cared for in her time at Hale Place. I cannot think of anywhere else I would like my mother to be.

Since mum has been at Hale Place I have seen her thrive and become more outgoing and sociable. I cannot fault the staff nor facilities, as they are very attentive and supportive. There are always a good number of staff around the home, who clearly enjoy what they do and provide a very personal experience. They are also very prompt in advising me of any problems mum may have, regardless of how minor.

The staff at Hale Place Care Solutions are extremely caring and supportive, from even before dad moved in they were keen to answer any questions and ensure that they had done everything possible to help dad adjust and settle in. He is happy and calm when I visit and the atmosphere at the home is always welcoming and positive. All residents seem content. I am pleased with where dad is living.

I am so glad we found Hale Place, it's really a must to go and see as it's so different!

Exceptional. I have noticed so much difference and improvement in cognitive abilities. This is due to a safe and supportive environment where every need is not just met but exceeded. Resulting in a relaxed, happy, well nourished, well hydrated person. I had no idea that dementia could be improved so much with such specialised and precise care. Thank you.

The care and stimulation provided is outstanding. Mum is treated as a member of a family. She is happy and stimulated, and partakes in all the activities provided. We feel very confident that Mum's daily needs and welfare are met to the highest standard. We are kept informed of any concerns. We believe this care home allows her to live the best possible life.

Our family will be forever grateful for the care, inclusion, dignity and also enjoyment Mum has experienced during her time at Hale Place.

An outstanding care provider, as a family we have been so relieved to know that our mother is so well looked after, the staff really have got to know her and the activities have meant that our mother feels as busy as she was before she got dementia.

My nan is always so happy on my visits, so many activities I have seen on visits and she loves it. I loved the cake made for my nan on her birthday, it was so personalised to her which she loved. Hale Place staff from carers, cleaners and management are so friendly, and welcoming and make you feel at home.

The best thing we found with Hale Place is the trips they took Nan out on. It's lovely and reassuring to see Nan smiling in the pictures. Hale Place is truly one in a million.

It is always nice to visit Hale Place and meet the friendly staff and my well cared for mother-in-law. Personal care/hygiene are priorities in Hale Place, my relative is well dressed and turned out. While the facilities are good and recently improved with rooms freshened up and new furnishings, I am surprised that level access to the garden, shower or building is not prioritised given the walking and sight difficulties of residents, including my mother-in-law. Home-based activities are carried out at set times and they are enjoyed by many. As a visitor, it would be wonderful to see more activities out on a table (puzzles, other games for people with cognitive loss) which residents and visitors could dip in and out of together. My visits have coincided with some lunch, dinner and snack times. I am surprised that the nutritional value especially of snacks is so poor. A high proportion of the food provided is falling into the category of ultra-processed food, and offering more diverse fresh/nutritionally valuable foods and snacks would be more appropriate for this age group. Overall, the family feels fortunate to have my mother-in-law in Hale Place and is pleased that management and staff try hard to offer quality care.

Lovely, caring staff.

Hale Place achieve a level of care that we really didn't dare hope existed. Mum has settled in very quickly and all the staff are caring, organised and helpful. The atmosphere is great. Mum is very happy and safe. Well done and thank you.