Hale Place Care Solutions

Many thanks for everything that you did for my mother during the six years that she spent at Hale Place.

You not only offered her a secure, comfortable and homely place in which to live, you also ensured that she was always wonderfully well-cared for even as she became increasingly unable to look after herself.

And you combined great personal kindness with a professional approach to the health issues that often accompany dementia, spotting and dealing with them before they could cause Mum distress.

For myself, I will always remember the warm welcome that I received every time I visited, from people I came to know as a second family in what became a second home.

Again, many thanks to you all for what you did for Mum and for the hard work you continue to put into creating somewhere as special as Hale Place.

My wonderful mum was living with the anxiety connected to Alzheimer's. Since being at Hale Place we have seen a transformation - she is relaxed and happy and has made new friends in both the other residents and staff. The accommodation and ethos of Hale Place is fantastic, exactly what we needed to assist mum during her decline due to Alzheimer's disease.

I was the carer for my friend before she required full-time residential care. We could not have wished for a more caring home and staff, I would recommend Hale Place to anyone.

Fantastic care, all the residents seem extremely contented and calm. There are lots of activities and every effort is made to keep up interest. The rooms are very comfortable and it feels like 'home', not an institution. The food is excellent and prepared on site. I can't fault this home in any way and can't recommend it highly enough.

The staff are kind and loving towards the residents and make an effort to get to know the background and family of them. Everyone is always welcome to visit at any time.

The environment here is light and airy with easy access to outside nooks and crannies for little walks and talks. Clean, tidy and very calming.

The level of care shown by all the staff is outstanding and is a great reassurance as it is not possible for me to visit on a regular basis. The friendliness and cleanliness is evident from the moment you enter the building, and the interaction of staff with residents is constant. The extra-curricular activities add a welcome bonus to the level of care.

Immediately on viewing Hale Place, the intimacy and standard of care given were evident. The staff were all professional, but obviously friendly with the residents and so caring. The communal areas are lovely and the gardens will be wonderful for residents and visitors alike in the summer. Visits are relaxed and staff always accommodating and helpful, and the level of understanding and care is beyond anything I could have hoped for for my Father.

When visiting with my partner, the staff obviously have a lovely relationship with the residents and make you feel really welcome during your visit. Simply a lovely caring environment.

I cannot praise Hale Place enough, the care that is provided for my Dad is fantastic. I am given lots of support and advice as well which helps me cope at this difficult time.

Dad is really well looked after now, he joins in the different daily activities, enjoys the company of the other residents and is extremely content.

I love going to see him; it's like one big happy family.

As a resident in the village, I had been aware of the excellent reports of Hale Place and had no hesitation in recommending my daughter's father reside there. He is very happy as are the other residents who I now know very well - I call in on many occasions at all different hours of the day and can see how well they are looked after. The staff and management are brilliant, friendly and caring in all aspects. I have been there at mealtimes and the food is all home cooked and very tempting! The atmosphere is very homely as it is a small care home and the residents can also enjoy the lovely garden and the activities that are provided. My daughter is aware that I want to go there in the future if the need arises. What better recommendation can I give ? !!

I highly recommend this home to everyone I meet - a fantastic model of good practice which all other homes should take note of!

Words cannot describe how outstanding the care is at Hale Place. A unique and hugely dedicated team led by superb managers who truly understand how the disease that is Dementia affects people on an individual basis. Even when tough, they have treated my relative with kindness, care, compassion and dignity. I can't thank them enough.

I thank the staff for me being able to sleep at night knowing that my father is in such a caring and loving environment.

My mum-in-law has been at Hale Place Care Solutions since 2011 and has been very well cared for. As her needs have changed Hale Place has reviewed and amended their care routine, in conjunction with us her family, which has been absolutely amazing. They are so very caring and always interested in the changes required to care as well as to the effect changes can have on the families involved. For us, it is a home from home. We love it.

My Mum is always treated kindly and with respect. She is always clean and freshly washed. She looks cared for and she is! The care staff know her limitations and understand her behaviour well. They go over and above in their care of Mum. For example, they have rearranged her room several times to make sure that it is the best layout for her with regard to her safety in relation to her diminishing physical abilities.

This is the third home mother has been in and it is perfect. Small with care staff always on hand to help. She is very happy and content despite her dementia. She does not get distressed and her clothes are clean. She enjoys her food.

It was a huge relief to find Hale Place and to know that Mum is in a happy and secure environment. The staff are friendly and approachable and Mum really seems to enjoy any activities that are organised, particularly the boat trips and singing sessions.

I have used Hale Place for over 5 years helping with the care for my mother-in-law who suffered from Dementia and feel so fortunate they were there when needed. The carers always showed respect to my mother-in-law, to me and all our family members. They were punctual, kind, considerate to all her needs, friendly, and reliable. She looked upon them as friends, and when she was still able to look forward to when they came to care for her. As a small unit of people, it became very easy for us to get to know the staff, and for them to get to know my mother-in-law as the same carers were regularly attending. I can honestly say that Hale Place are a first class example of how care homes and home care should be run. We would not have been able to keep my mother-in-law in her own home without them and for this, we are forever grateful. I would have no hesitation in recommending them.