Hale Place Care Solutions

Mum has settled in so well and really loves being at Hale Place Care Solutions. We were anxious about how she would transition from her home but the staff and the wonderful environment created made it such an easy and smooth move.

Lovely, friendly, relaxing place. Lovely surroundings, lovely idea having all the animals. I would be happy for my mum to live here.

Incredible place, words alone cannot do it justice. Warm, super friendly people who cannot do enough for the residents. Management, carers, owners and housekeeping are all spot on. I could not have wished for a better place for my Mum.

All staff are excellent - so caring and friendly to the residents and visitors. I have no doubts that they give the highest level of care and really do care about the residents.

My wife is being looked after at Hale Place Care Solutions in Kent. I have found the staff extremely friendly and helpful. The daily schedule includes many trips out to lots of locations: ie. river trips, beach trips, shopping trips, garden centre trips etc. Having tried several care homes in the area over the last couple of years I am pleasantly surprised to find this outstanding level of care.

All of the staff have shown care and compassion in providing care for my mum.

This really is the most wonderful care home imaginable for my father. He is treated with utmost dignity and care and respect. So reassuring to know he's at Hale Place Care Solutions.

Hale Place is the most caring wonderful place for your loved one to be in. Very much home from home. The carers are permanent staff and familiar friendly reassuring faces to the residents. It really is one of a kind.

What a wonderful place to live! The staff are caring, permanent and well trained. The home is very well run and we have had no hesitation in recommending it to anyone who asks. We consider ourselves extremely lucky to have found somewhere for Mum to live that treats residents and family as individuals. Mum is contented and well looked after and we are delighted to see this every time we visit.

When we visit we always receive a warm welcome from the staff and they are always available to support us and answer any concerns we might have. We are happy knowing that Mum is safe and well cared for and highly recommend Hale Place.

I have been visiting a very dear friend of mine at Hale Place Care Home for the past two years. On all of my visits I have received a very warm welcome and my friend, who is now almost 95, has expressed to me how much she enjoys being at Hale Place. She has a room with an ensuite WC and I have observed how competent, caring and helpful all the staff are. Since the pandemic occurred Hale Place has provided a small conservatory type hub for one visitor meetings, which is adjacent to a small garden with two rabbits and two chickens and a wonderful lodge building in the grounds which is so family-friendly and allows up to six visitors. I would deem the facilities second to none. The atmosphere is so warm and friendly and reassuring. There are plans for outdoor activities in the gardens once the weather becomes warmer. My visit yesterday to her, with a longstanding friend of hers, was a real joy. I couldn't recommend Hale Place more highly to anyone needing a home from home care.

I couldn't have felt more safe and happy to be back at Hale Place. Whilst other businesses may have been struggling, Hale Place has most definitely been thriving! I could not recommend this home enough.

My relative has been at Hale Place Care Solutions for some time now and with the Covid restriction over the last year I had found it very difficult, but, with the daily updates from Hale Place management it really helped to ease the stress of not seeing them. The home has gone above and beyond to make sure our relatives are safe and well looked after.

This was a very difficult decision to move Mum to a care home in the current pandemic. We were extremely concerned with not being able to properly view the home, but we really shouldn't have worried. Although mum has only been in Hale Place for a few weeks, the improvement in her is beyond words. She seems very settled and happy. The staff and managers are wonderful and nothing is a problem. They are all very caring and professional. They have many activities, which mum loves, particularly the singing and dancing and we cannot wait for when we are all free and Mum can go on the outings with them all, she will love it. We, as a family, would 100% recommend Hale Place. So happy we found them.

It is very reassuring knowing that she is safe and well cared for at Hale Place.

My husband arrived at Hale Place Nursing Home, East Peckham on the 10th May 2019. All the staff have made him very welcome, he now is part of a very happy family. When I visit, I am always greeted with a smiling face. The nursing home is spotlessly clean and tidy. They have regular entertainment who visit, also many trips out in their minibus. One memorable occasion was a visit to Hever Castle, the invitation was for all at Hale Place, and family like me were also invited. All staff and management are so kind and patient. I have seen in these last months a great improvement in my husband. Very kind and professional management and staff.

What a happy place this care home is. The staff are unfailing kind and patient. The atmosphere is always calm and the residents enjoy free access to the pretty, secluded garden. They have a cat and even two dogs and the elderly folk have many stimulating and interesting trips out for lunch and trips along the river on a bot to feed the swans. My mother feels safe there and is completely contented - what more could I ask?

I highly recommend Hale Place not only for its specialist dementia care but also for its sense of complete and utter well being for the residents and its staff, its strong sense of humanity and its clean, light and homely environment.

Our Mum has been a resident for 2 years. She is very happy and content. Hale Place has a very homely feel. The staff are very friendly, caring and welcoming. All residents are treated with respect, compassion and dignity, it’s like being part of a big family. It has a great safe garden which is encouraged and used by residents, and visitors. You can visit at anytime, no need to notify them first....which to me means that they have nothing to hide. The staff are very approachable and will answer any questions or concerns that you might have.

My family and I cannot express our gratitude enough to such a wonderful place.