Hale Place Care Solutions is a dementia care home in Tonbridge that has offered a homely atmosphere since 1988. Upon entering, it becomes immediately apparent: real furniture, personal photos, a garden that surprises most visitors, and a team who know residents by their stories, not just their care needs.
Hale Place Care Solutions has been rated ‘Outstanding’ by the CQC three times, in 2015, 2017 and April 2021, and in 2025...
Hale Place Care Solutions is a dementia care home in Tonbridge that has offered a homely atmosphere since 1988. Upon entering, it becomes immediately apparent: real furniture, personal photos, a garden that surprises most visitors, and a team who know residents by their stories, not just their care needs.
Hale Place Care Solutions has been rated ‘Outstanding’ by the CQC three times, in 2015, 2017 and April 2021, and in 2025 the home picked up further recognition with wins at The Social Care Leadership Awards and The National Care Awards, including a Lifetime Achievement Award. Hale Place has also featured on BBC and ITV as an example of what dementia care can look like when it's done properly.
However, the awards only tell part of the story. Day-to-day life at Hale Place is built around small, happy moments: a favourite song, time in the garden, a familiar face at breakfast, because living well matters just as much as being cared for safely. Families remain closely involved, with honest updates and open conversations rather than polished soundbites.
For this reason, relatives often remark after their first visit that Hale Place does not feel like a typical care home.
Fully inclusive, including hairdressing, outings and events. Absolutely no additional costs.
The price(s) shown are provided by the care home. Contact Hale Place Care Solutions for full pricing details and T&Cs.
Contact Hale Place Care Solutions to confirm what's included and get a personalised quote:
Hale Place Care Solutions has a Review Score of 9.8 (9.793) out of 10, based on 12 reviews in the last 2 years.
Over all time Hale Place Care Solutions has 61 reviews.
My Father had a stroke in June last year, was left with severe brain damage and needing 24hr care to recover. After researching many homes, I was very taken with the managerial staff that I liaised with, they truly care and put their all into wanting the best for our loved ones. Upon visiting the...
My Father had a stroke in June last year, was left with severe brain damage and needing 24hr care to recover. After researching many homes, I was very taken with the managerial staff that I liaised with, they truly care and put their all into wanting the best for our loved ones. Upon visiting the home, I knew straight away that was where I wanted Dad placed. All the staff were understanding, caring, professional and so accommodating in helping us get Dad settled in. I cannot fault anything they have done since then, Sept 2016. It's a small home which means it's like one big family, that keeps things personal. Since his stay, Dad has improved immensely which is down to this home, I'm so grateful to have found such a wonderful place. The staff are consistent in their care, always have time for concerns, always willing to help. My Mum has already said that is where she would like to go if and when the need arises, that statement right there says it all. Blessed to have found them.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Suitable for early onset dementia person who prefers an active life.
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Danielle has been part of the Hale Place family since 2009, starting as a night carer and working her way up through senior carer and deputy manager...
Danielle has been part of the Hale Place family since 2009, starting as a night carer and working her way up through senior carer and deputy manager to become Registered Manager in 2018, a journey that says everything about the kind of person she is.
Her attention to detail keeps standards high and compliance never in question, but what really stands out is her drive to make sure life at Hale Place is genuinely good for the people who live there. Relatives often mention her warmth and determination in their testimonials, and it shows in the small things as much as the big ones.
Danielle holds a Postgraduate Level 7 Diploma in Health and Social Care Management, a Level 5 Diploma in Health and Social Care, Level 2 and 3 NVQs in Health and Social Care, and an A1 Assessor Award (Level 3).
Kevin stands as a distinguished owner/manager of dementia care services, delivering outstanding results and enriching the lives of people living with...
Kevin stands as a distinguished owner/manager of dementia care services, delivering outstanding results and enriching the lives of people living with dementia.
His commitment to excellence is evidenced by 36 years of outstanding care inspection reports. The quality and impact of his leadership are further highlighted by unparalleled testimonials from residents, their families, health professionals, and dignitaries, attesting to the exemplary and unique model of care he has developed that delivers 'Happy Lives for Everyone'.
The care team focuses on creating personalised, vibrant lives for individuals with dementia, using smiles and laughter as key indicators of happiness and well-being.
Kevin has received national acclaim for his outstanding care model and lifelong contributions to dementia care, securing every prestigious national care and business award in the field:
2023 MBE (Member of the Order of the British Empire) for services to People with Dementia
2023 Family Business of the Year UK (FSB National Awards)
2023 Best Dementia Residential Home 2023 (Business Elite Awards)
2023 Quality Hallmark (Gold Standards Framework)
2022 Care Home of the Year (National Care Awards)
2022 Leadership (National Care Awards)
2021 Lifetime Achievement in Care (National Care Awards)
2021 Management Team of the Year (Caring UK Awards)
2016 Dementia Care Manager (Great British Care Awards)
2016 Lifetime Achievement (Great British Care Awards)
2016 Sustained Excellence in Person-Centred Care (Healthcare Awards)
2014 Outstanding Contribution to Care (Great British Care Awards)
2014 Quality of Care (Patient Safety & Care Awards)
2014 Person-Centred Care (Nursing & Residential Care Awards)
Relevant Care Qualifications: Registered Manager Qualification; HNDip Care Management; HNDip Bus & Finance; Dip in Bus Studies; Promoting Independence L3; V1/V2 Internal Verifier and A1/A2, D32/33 Assessor Awards.
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