Hamiltons

The staff are fantastic with their care and patience and love.

I am more than happy with the care that is shown at Hamiltons to all residents. The staff are always happy to discuss any questions you might have regarding all aspects of life there.

It is at a comfortable temperature and they show such professional care. I truly trust them and I can leave calmly knowing my brother is well looked after.

My sister is very happy here. She has been in a home before but wasn't treated very well. The staff here are wonderful.

My husband was in Hamiltons for many years and he said it was better than any hotel. The care was excellent and if I have to go into care this will be my first choice. I have been to visit many care homes when working for Age UK so I know what I'm talking about. This is a ten-star place.

My mother has Alzheimer's and went to Hamiltons directly from hospital after suffering a series of falls in her own home. She has been a resident for over five years and over that time has always been very happy and well cared for. Hamiltons is a small friendly care home which has a 'home from home' feel about it and because each of the resident's personal likes and dislikes are known by staff, they are treated as individuals. The hub of the home is a communal lounge, where most of the residents gather during the day and have their meals, and take part in activities. For the summer months, there is a large walled garden for residents to use, and where events such as barbecues etc take place. The home has an excellent relationship with the local GP Surgery who regularly visit with other healthcare professionals. If I was asked to highlight one aspect of Hamiltons, it would be the caring nature of all the staff, who as a team, ensure my mother has a happy and fulfilling life.

When my Uncle was diagnosed as being partially sighted and also onset dementia as a family we had to find him a home that catered for his needs. We also had another problem as he was living in London at the time and quite a few of his family member were based in Kent. We contacted Hamiltons Nursing Home and they were willing to take on my Uncle which was a relief to the family. Even though he was with Hamiltons for a short space of time because of his illness progressing so quickly he was given excellent care by the staff and carers. Also during his short stay at Hamiltons they managed to get him to eat as when he was discharged from Hospital he had to be fed by nursing staff.

The Staff at the Home and the Owners seem to take pride in what they are doing as was seen by the family because during my uncles short stay at Hamiltons they were in the process of refurbishing and what was whilst our uncle was there was excellent.