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Hamiltons

26 Island Road, Upstreet, Canterbury, Kent CT3 4DA
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Hamiltons, Canterbury
Hamiltons, Canterbury
Hamiltons, Canterbury

Hamiltons, a small family run home based in Upstreet, employs a highly skilled team supporting adults living with with dementia. They aim to maintain a pleasant living environment and relaxed atmosphere that suits the needs of all residents individually.

They look to understand each resident's individual needs and respond well to any developments.

Staff promote independence, whilst regularly assessing the needs of residents. Care plans are person-centred and forward-thinking and are written individually with the family's support.

Care Provided by Hamiltons

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,350£1,350 - £1,450
Residential Dementia Care£1,350 - £1,450£1,400 - £1,500

Fees are subject to an assessment of the needs of the individual.

Contact Hamiltons to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lett's Care Ltd
  • Private Owned

Person in charge

  • Amreeta Sookramanien (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (15)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (8)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • They do not specify visiting times.

Parking

  • Private visitors car parking available.

Hamiltons Reviews (26)

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9.5

Hamiltons has a Review Score of 9.5 (9.465) out of 10, based on 8 reviews in the last 2 years. Over all time Hamiltons has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from Lydia L (Friend of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience

I am more than happy with the care that is shown at Hamiltons to all residents. The staff are always happy to discuss any questions you might have regarding all aspects of life there.

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Review from Deborah M (Sister of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience
When I visit my brother, he is always clean and they welcome me like I am part of their family. It is a relaxed atmosphere and there are no offensive smells.

It is at a comfortable temperature and they show such professional care. I truly trust them and I can leave calmly knowing my brother is well looked after.

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Review from Vikki W (Sister of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience

My sister is very happy here. She has been in a home before but wasn't treated very well. The staff here are wonderful.

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Review from Jean E (Wife of Resident) published on 11 January 2019 Submitted via Postal Card
Overall Experience

My husband was in Hamiltons for many years and he said it was better than any hotel. The care was excellent and if I have to go into care this will be my first choice. I have been to visit many care homes when working for Age UK so I know what I'm talking about. This is a ten-star place.

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Review from John S (Son of Resident) published on 11 January 2019 Submitted via Website
Overall Experience

My mother has Alzheimer's and went to Hamiltons directly from hospital after suffering a series of falls in her own home. She has been a resident for over five years and over that time has always been very happy and well cared for. Hamiltons is a small friendly care home which has a 'home from home' feel about it and because each of the resident's personal likes and dislikes are known by staff, they are treated as individuals. The hub of the home is a communal lounge, where most of the residents gather during the day and have their meals, and take part in activities. For the summer months, there is a large walled garden for residents to use, and where events such as barbecues etc take place. The home has an excellent relationship with the local GP Surgery who regularly visit with other healthcare professionals. If I was asked to highlight one aspect of Hamiltons, it would be the caring nature of all the staff, who as a team, ensure my mother has a happy and fulfilling life.

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Review from Diane H (Uncle of Resident) published on 22 November 2016 Submitted via Website
Overall Experience

When my Uncle was diagnosed as being partially sighted and also onset dementia as a family we had to find him a home that catered for his needs. We also had another problem as he was living in London at the time and quite a few of his family member were based in Kent. We contacted Hamiltons Nursing Home and they were willing to take on my Uncle which was a relief to the family. Even though he was with Hamiltons for a short space of time because of his illness progressing so quickly he was given excellent care by the staff and carers. Also during his short stay at Hamiltons they managed to get him to eat as when he was discharged from Hospital he had to be fed by nursing staff.

The Staff at the Home and the Owners seem to take pride in what they are doing as was seen by the family because during my uncles short stay at Hamiltons they were in the process of refurbishing and what was whilst our uncle was there was excellent.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 August 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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