Search...

Highland House Care Home

Littlebourne Road, Canterbury, Kent CT3 4AE
Highland House Care Home Logo
Jobs
Highland House Care Home logo
Highland House Care Home, Canterbury
Highland House Care Home, Canterbury
Highland House Care Home, Canterbury

A small, independent home owned and run by the same managers for over 10 years and set in over an acre of grounds, Highland House is passionate about its service.

Visitors most often describe the home as 'light and airy' and Staff and Residents 'cheerful'. Highland House provides a high standard of accommodation and daily activities to allow the 27 residents the best of care.

Because the service is small and... 

Loading travel time

Care Provided by Highland House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,475 - £1,700£1,475 - £1,700
Residential Dementia Care£1,475 - £1,700£1,475 - £1,700

Fees do not include items of a Sundry nature.

Contact Highland House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Highland House Residential Home Ltd
  • Private Owned

Person in charge

  • Susan Johnson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (9)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Visitors welcome anytime. If you wish to view the home, please do phone them in advance so they can ensure the manager is available to spend time with you.

Parking

  • Ample parking. Parking space by the door reserved for picking up and dropping of anyone who needs assistance.

Highland House Care Home Reviews (52)

Submit a Review
9.9

Highland House Care Home has a Review Score of 9.9 (9.874) out of 10, based on 18 reviews in the last 2 years. Over all time Highland House Care Home has 52 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Highland House Care Home
Loading...
Showing 52 reviews matching selected criteria
Review from N T (Grandson of Resident) published on 20 May 2026 Submitted via Website
Overall Experience
Review from Joanna W (Granddaughter of Resident) published on 19 May 2026 Submitted via Website
Overall Experience
Review from Lindsay M (Daughter of Resident) published on 19 May 2026 Submitted via Website
Overall Experience
Review from Spencer M (Nephew of Resident) published on 19 May 2026 Submitted via Website
Overall Experience
Review from Sharon M (Daughter of Resident) published on 19 May 2026 Submitted via Website
Overall Experience
Review from Christina D (Daughter of Resident) published on 18 May 2026 Submitted via Website
Overall Experience
Review from Catherine M (Daughter of Resident) published on 15 May 2026 Submitted via Website
Overall Experience
Review from M M (Wife of Resident) published on 15 May 2026 Submitted via Website
Overall Experience
Review from Anthony P (Friend of Resident) published on 15 May 2026 Submitted via Website
Overall Experience
Review from Deborah H (Daughter of Resident) published on 6 May 2026 Submitted via Website
Overall Experience
Review from V C (Friend of Resident) published on 6 May 2026 Submitted via Website
Overall Experience
Review from Sue R (Daughter of Resident) published on 6 May 2026 Submitted via Website
Overall Experience
Review from Helen D (Granddaughter of Resident) published on 6 May 2026 Submitted via Website
Overall Experience
Review from Stevyn M (Son of Resident) published on 6 May 2026 Submitted via Website
Overall Experience
Review from Diana C (Daughter of Resident) published on 5 May 2026 Submitted via Website
Overall Experience
Review from Brian D (Friend of Resident) published on 5 May 2026 Submitted via Website
Overall Experience
Review from Jane C (Daughter of Resident) published on 11 December 2025 Submitted via Website
Overall Experience
Review from Rosalind S (Daughter of Resident) published on 23 October 2024 Submitted via Website
Overall Experience
Review from B W (Daughter of Resident) published on 24 April 2024 Submitted via Website
Overall Experience
Review from L J (Daughter of Resident) published on 22 April 2024 Submitted via Website
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Highland House Care Home.

Upcoming Events

There are no upcoming events for Highland House Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Highland House Care Home.

Accreditations

There are no accreditations posted yet for Highland House Care Home.

Meet the Team (2)

Susan Johnson
Susan JohnsonJob Title Registered ManagerJoined 2013
Katrina Murphy
Katrina MurphyJob Title Deputy ManagerJoined 2020

Kat has endless positivity and compassion for our family at Highland House. Always able to help you out or find a solution to a problem, she is indeed very popular with our Residents!

Frequently Asked Questions about Highland House Care Home

What types of Care is Highland House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Highland House Care Home have?

There are 24 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Highland House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Highland House Care Home to the centre of Canterbury?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highland House Care Home to verify any information. View our terms and conditions. Highland House Care Home has an Enhanced Service -what an Enhanced Service includes.