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Highland House Care Home

Littlebourne Road, Canterbury, Kent CT3 4AE
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Highland House Care Home, Canterbury
Highland House Care Home, Canterbury
Highland House Care Home, Canterbury

A small, independent home owned and run by the same managers for over 10 years and set in over an acre of grounds, Highland House is passionate about its service.

Visitors most often describe the home as 'light and airy' and Staff and Residents 'cheerful'. Highland House provides a high standard of accommodation and daily activities to allow the 27 residents the best of care.

Because the service is small and... 

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Care Provided by Highland House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,475 - £1,700£1,475 - £1,700
Residential Dementia Care£1,475 - £1,700£1,475 - £1,700

Fees do not include items of a Sundry nature.

Contact Highland House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Highland House Residential Home Ltd
  • Private Owned

Person in charge

  • Susan Johnson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (9)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Visitors welcome anytime. If you wish to view the home, please do phone them in advance so they can ensure the manager is available to spend time with you.

Parking

  • Ample parking. Parking space by the door reserved for picking up and dropping of anyone who needs assistance.

Highland House Care Home Reviews (52)

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9.9

Highland House Care Home has a Review Score of 9.9 (9.874) out of 10, based on 18 reviews in the last 2 years. Over all time Highland House Care Home has 52 reviews.

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Showing 52 reviews matching selected criteria
Review from David (Son of Resident) published on 6 July 2018 Submitted via Website
Overall Experience
Review from David H (Son of Resident) published on 5 July 2018 Submitted via Website
Overall Experience
Review from Concha H (Daughter-in-law of Resident) published on 5 July 2018 Submitted via Website
Overall Experience
Review from Bill (Son of Resident) published on 17 August 2017 Submitted via Website
Overall Experience
Review from Toby (Son of Resident) published on 29 June 2017 Submitted via Website
Overall Experience
Review from Jean P (Daughter of Resident) published on 26 June 2017 Submitted via Website
Overall Experience
Review from Marian (Daughter of Resident) published on 26 June 2017 Submitted via Website
Overall Experience
Review from Gill C (Daughter of Resident) published on 26 June 2017 Submitted via Website
Overall Experience
Review from Marion T (Daughter of Resident) published on 26 July 2016 Submitted via Review Postal Card
Overall Experience
Review from Jane I (Daughter of Resident) published on 15 June 2016 Submitted via Review Postal Card
Overall Experience
Review from J D (Daughter of Resident) published on 6 January 2016 Submitted via Review Postal Card
Overall Experience
Review from C M (Relative of Resident) published on 4 January 2016 Submitted via Review Postal Card
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Highland House Care Home.

Accreditations

There are no accreditations posted yet for Highland House Care Home.

Meet the Team (2)

Susan Johnson
Susan JohnsonJob Title Registered ManagerJoined 2013
Katrina Murphy
Katrina MurphyJob Title Deputy ManagerJoined 2020

Kat has endless positivity and compassion for our family at Highland House. Always able to help you out or find a solution to a problem, she is indeed very popular with our Residents!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highland House Care Home to verify any information. View our terms and conditions. Highland House Care Home has an Enhanced Service -what an Enhanced Service includes.