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Bluebells Care Home

3 Joy Lane, Whitstable, Kent CT5 4LS
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Bluebells Care Home, Whitstable
Bluebells Care Home, Whitstable
Bluebells Care Home, Whitstable

Bluebells Care Home is furnished to a high standard offering a comfortable and homely environment with single rooms, most having en-suite facilities.

The Home has a happy and welcoming atmosphere and is staffed by a dedicated, experienced and well trained team who provide 24 hour person centred care and support for those who can no longer live independently. Staff encourage friends and relatives to visit and join in with the activities and entertainment provided.

Care Provided by Bluebells Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,300
Residential Dementia CareFrom £1,300From £1,400

Contact Bluebells Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • H U Investments Ltd
  • Private Owned

Person in charge

  • Joanne Smith (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (30)

Bluebells Care Home Reviews (47)

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9.5

Bluebells Care Home has a Review Score of 9.5 (9.531) out of 10, based on 14 reviews in the last 2 years. Over all time Bluebells Care Home has 47 reviews.

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Showing 47 reviews matching selected criteria
Review from Lesley A (Daughter of Resident) published on 15 May 2026 Submitted via Website
Overall Experience
Mum moved to Bluebells in the beginning of December 2025, from being in hospital for 3 months following a major operation.
The care and support she has received has been outstanding.
It's so relaxed here, unlike a 10 bed ward with no tv , no privacy etc.
The staff are so helpful, caring and supportive. For my mum and us as a family.
I know she enjoys the entertainment that visits and the dog too.
We are able to take her dog to visit as often as we like. It's a great feeling to see mum happy, settled and cared for.

Thank you

Reply from Joanne Smith, Manager at Bluebells Care Home

Thankyou so much for your positive feedback. I will feedback to the staff whom will all be very appreciate of your kind words.

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Review from Lucy W (Daughter of Resident) published on 5 May 2026 Submitted via Website
Overall Experience

The staff at this home are exceptional!! We have recently lost our mother and as awful and sad as the experience has been the staff went above and beyond to look after her and also the family. I'd find it impossible to identify one staff member in particular as they are all exceptional. We can't thank them enough for all the care and kindness they have showed us. I would recommend this home to anyone and would be happy to spend my last years in their company.

Reply from Joanne Smith, Manager at Bluebells Care Home
Thankyou so much for your lovely kind words.

Joanne

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Review from Amanada P (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience
My mum has lived at Bluebells for the last 18 months. She has dementia and numerous medical problems. She is very settled and feels calm and safe. This is due to the excellent care from all the care staff. This includes the catering staff and housekeeping staff. There is a good choice of food and a good range of activities.

Although busy, the staff all take time to spend with the residents.

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Review from D Y (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience
The manager and her team have offered care to mum beyond my expectations.

I can't fault the care she has received so far.

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Review from David G (Husband of Resident) published on 9 January 2026 Submitted via Postal Card
Overall Experience

My lovely wife went into Bluebells Care Home in October 2025, her Alzheimers was starting to take a big part of her life away. I was struggling caring for her at home. Being a carer 24 hours a day, 7 days a week dealing with everything thrown at you is hard. We stated looking for care homes in our area, we contacted several. We knew Bluebells and contacted them, they have been brilliant in every way. I am her husband again, not her carer. Thank you Bluebells Care Home. Thank you.

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Review from Anthony R (Son of Resident) published on 16 December 2025 Submitted via Website
Overall Experience

The Bluebells team led by Joanne looked after my dear mother brilliantly until her recent passing .All the team from the Nurses to the carers the kitchen and the cleaners are so helpful and lovely.We moved mum from a home in South London to Bluebells and quite honestly the comparison is like day and night.The home is very clean and we all felt very welcome .

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Review from M D (Son of Resident) published on 2 July 2025 Submitted via Website
Overall Experience

good care home my mum is well looked after great staff food is good do anything for her very clean care home plenty off drinks when required and fresh fruit go above and beyond to help the residents to injoy there time there

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Review from Roger W (Son of Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

Staff are friendly, helpful and attentive. I have no issues with my mother's care and trust the team in looking after her.

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Review from Jill D (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card
Overall Experience

This is not just 'a care home' - it's my mother's home. She is treated with respect, dignity and a great deal of care and love. The place is always bright and cheerful. They have an open-door policy and I always feel welcomed. All the residents have 'needs' of their own and they look happy and content. I know my mother is well looked after in their care and kept safe.

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Review from Natalie S (Daughter of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
As soon as I walked through the door, I was struck by the smiling, happy, family-friendly atmosphere at the home. My mother moved in direct from a spell in hospital and every member of staff helped with this transition by treating her with deep kindness, patience and professionalism. Family and friends are welcome at any time and it soon feels like you are joining a large new family. My mother has never found it easy to socialise but is responding well to the companionship of others (both residents and staff) and very much enjoys the many and varied activities on offer. It is also a great comfort to us that she benefits from easily accessible medical attention, support and monitoring.

My sister and I are delighted to have found Bluebells Care Home and couldn't imagine a better place for our dear mother to be now that she is too frail to live independently.

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Review from P G (Son of Resident) published on 16 January 2025 Submitted via Postal Card
Overall Experience
I came to the home on Friday 20th December, the day of the Christmas party.
The Christmas atmosphere generated for the residents was fantastic. The entertainment provided for the party was first-class with some great interaction by the singer with the residents. All the residents appeared to enjoy the afternoon with each resident being made to feel special.
Congratulations to the staff for putting on a special day.

Thank you to you all.

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Review from Gilly D (Daughter of Resident) published on 27 December 2024 Submitted via Postal Card
Overall Experience

Since Mum moved in two weeks ago, after spending months in hospital, she has improved so much, especially her mental capacity and recall. A big thank you to all the staff for their kindness, care and building her confidence. They have gone above and beyond to find out what makes her happy and how she is feeling. It is such a relief to know she is so well taken care of. If I were to summarise Bluebells Care Home in one word, it would be "kindness". Thank you.

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Review from Jan R (Sister of Resident) published on 12 November 2024 Submitted via Postal Card
Overall Experience
A nice home with good staff and comfortable rooms. Not too noisy for residents, with different events arranged to entertain the residents.

Kind and understanding staff.

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Review from Sarah S (Daughter of Resident) published on 23 October 2024 Submitted via Website
Overall Experience

My mother has recently moved to Bluebells Care Home. After an unexpected, complicated hospital visit, she has become more medically challenging than anticipated. Not an issue for the wonderful staff. Nothing is too much trouble. I, for one, am very grateful. 10/10.

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Review from Helen B (Daughter of Resident) published on 26 June 2024 Submitted via Postal Card
Overall Experience

Visited Mum on 05/06/24 as it was Mum's birthday. Staff went above and beyond to make Mum's birthday special. All the carers are brilliant. I can't fault the care home at all.

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Review from Mel B (Daughter of Resident) published on 7 September 2023 Submitted via Website
Overall Experience

Dad was in st Martins for over 3 years. Unfortunately, he passed away very recently. Dad had been to other homes before for respite and never settled. Within days Dad settled here and respite became full-time. Over time they have adapted his care to meet his needs. The last few months for us as a family have been hard. But we have never had to worry about Dad's care. The staff have always gone above and beyond for Dad. Not only have they done this for Dad but also for us. Keeping us updated and showing us so much love and compassion. And continue to do so. The home has a wonderful team of staff that keep the residents safe, extremely well cared for and stimulated depending on their needs. The food is of a great standard, with extras offered throughout the day and night for those that want it. The home is always well-kept and clean. The atmosphere is one of love and kindness to all.

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Review from J S (Wife of Resident) published on 11 January 2023 Submitted via Postal Card
Overall Experience

The experience of my husband - I think, must have been really normal. Just the longing to come home, but within a month, he settled and now is full of praise of his care, carers and food. For my part, I am grateful for the fantastic care of everyone at St Martins for my husband. Long may it continue.

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Review from J B (Wife of Resident) published on 5 January 2023 Submitted via Postal Card
Overall Experience

St Martins is a very happy and well-run home. My husband is very well looked after and there are always members of staff if you need to ask a question and they will always give you an answer. All in all, St Martins is a care home that I would recommend to everybody.

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Review from Susan H (Daughter of Resident) published on 19 December 2022 Submitted via Postal Card
Overall Experience

All staff are so friendly and helpful. They have a good rapport with my mother. I am confident that she is being taken extremely good care of.

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Review from Gillian O (Daughter of Resident) published on 8 September 2022 Submitted via Postal Card
Overall Experience

My mother moved into St Martins in March from her own home. I have been delighted with the care and attention she has received and have not seen her so happy for a long time. She was lonely at home, but the staff at the home are so creative, that she is active most of the day! The outdoor garden is amazing, as is the seaside lounge and all the activities they do for those with dementia, from skittles to balloon volleyball, from singing to darts (soft darts!). My mother likes to help, and the staff also involve her in day-to-day activities such as watering the plants and clearing the table, which makes her happy. Her speech has improved since going to the home, and she laughs all the time. It is a fantastic place!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 August 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Frequently Asked Questions about Bluebells Care Home

What types of Care is Bluebells Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bluebells Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Bluebells Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.

How far is Bluebells Care Home to the centre of Whitstable?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

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