Old Farmhouse Residential Home

48 Hollow Lane, Canterbury CT1 3SA

Owner: Old Farm House Care Ltd

Person in charge: Beverley Keith (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Over 65.

Single Rooms: 22

Shared Rooms: 2

Rooms with ensuite WC: 23

Weekly Charges Guide: Personal Care Single £320 – £540 (These prices are only a guideline, please contact Old Farmhouse Residential Home to find out the exact price for your requirements.)

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Old Farmhouse Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.1 Old Farmhouse Residential Home has a Review Score of 7.1 (7.070)

The Review Score of 7.1 (maximum of 10) for Old Farmhouse Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Old Farmhouse Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 7 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.57 for Old Farmhouse Residential Home is calculated as follows: ( (48 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 79 Ratings = 4.57

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Old Farmhouse Residential Home is based on 7 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 7 Reviews ÷ 5.2 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Old Farmhouse Residential Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Old Farmhouse Residential Home

  • Resident / Service User
    3
  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Sister of Resident/Service User
    1

I have been visiting this home for about 7 years and have always found the staff and atmosphere very good. The home is always clean and no nasty smells which make quite a difference to the people who are in the home. You always get one or two who resent the fact that they have to be placed in a home.

How likely would you be to recommend Old Farmhouse Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My daughter recommended this care home and I was extremely pleased that she did. I have spent several occasions in care homes and this one equals all of those I have had to use on occasions.

How likely would you be to recommend Old Farmhouse Residential Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My elderly mother came to live here over two years ago, transferred out of nursing home care as she was capable of living a more independent life due to the resolution of health needs. She had lived at Old Farmhouse Residential Home before as a direct choice from her own home but after six months residence, she suffered a stroke which after hospital admission required nursing home care. The family always wanted her to return to Old Farmhouse Residential Home which she did as a permanent resident in 2013. The staff, management, care and environment at the Old Farmhouse Residential Home is excellent, the team and family atmosphere is sincere and positive as the residents are truly cared for as individuals by and with staff who know and respect them as people. The staff are permanent, values and rarely change despite the needs and demands made by some elderly and frail residents which is very comforting and reassuring to family and residents this home made with options offered regular activities are hosted and organised and above all the house feels like "home" as privacy is protected and inclusion encouraged if desired.

How likely would you be to recommend Old Farmhouse Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since coming here and that's not very long. I must say I've been well treated by all the staff and have had everything I have asked for, this says a lot for the staff as I keep shaking and making a mess of everything as you can see. I need more help that when I first came here and I am getting it when needed. I can't say any fairer than that.

How likely would you be to recommend Old Farmhouse Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

I am pleased I came to the Old Farmhouse as it is in the area I have lived in for the past sixty odd years. The care I receive is second to none, all the girls look after me. The meals provided are good but then I will eat anything that is put in front of me. I cant really find fault with anything but then things can always be improved upon.

How likely would you be to recommend Old Farmhouse Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is always clean and welcoming. My mother is comfortable and she appreciates the kindness of the staff. There are opportunities to go out and socialize but my mother prefers to be peaceful in her room. There are choices over meals taking into account digestive problems, the cook is happy to discuss choices and kindly endeavours to provide appropriate food. There is a happy atmosphere in the home which has a good staff team.

How likely would you be to recommend Old Farmhouse Residential Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My sister has been in the care home for two years, and is very well looked after and is very happy there. The staff are very attentive and look after her very well. She is 84 years old.

How likely would you be to recommend Old Farmhouse Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

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Care Home Idol 2016

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