Old Farmhouse Residential Home

48 Hollow Lane, Canterbury CT1 3SA
Review Us
9.7 18 Reviews
  • Old Farmhouse Residential Home, Canterbury
Old Farmhouse Residential Home provides a service that is organised around the privacy and dignity of residents, carried out by a friendly team who strive for exceptional standards.

Staff receive specialist training and work to personalised objectives, with requirements regularly assessed for any developing needs.

There is an open door policy to make visiting loved ones feel welcome and much for residents to enjoy as part of the home's daily living itinerary. Family and friends are encouraged to attend outings with the home.
Show Old Farmhouse Residential Home on the Map

Care Provided by Old Farmhouse Residential Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 31 Service Users

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1700
  • RESPITE Self-Funded Residential Care: £1300 – £1700

Fees are determined after our team completes the pre-admission assessment. This assessment helps us understand the type of care your loved one needs, which in turn establishes the weekly fee. Thank you.

These prices are only a guideline, please contact Old Farmhouse Residential Home to find out the exact price for your requirements.

Contact Old Farmhouse Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Old Farmhouse Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Cristina Fierbinteanu (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (27)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (5)

Old Farmhouse Residential Home Reviews (18)

9.7

Old Farmhouse Residential Home has a Review Score of 9.7 (9.717) out of 10, based on 8 reviews in the last 2 years.
Over all time Old Farmhouse Residential Home has 18 reviews.

Overall Experience
  • 16
  • 2
  • 0
  • 0
  • 0
Date Published
  • 18
  • 0
  • 0
  • 8
  • 10
Reviewer Connection to Old Farmhouse Residential Home
  • 6
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 18, showing 1-18
Review from Caroline C (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was placed into the residential care home of The Old Farmhouse and we as a family could not be happier. The manager and carers are wonderful, so kind, helpful and loving. They take care of mum's needs in such an orderly and nice manner, they all deserve medals.
Our mum suffers with Alzheimer's
and is totally confused, disorientated and muddled but after 3 weeks she has settled incredibly well. Mum was adamant she would not go into care, however after going into hospital, the NHS staff realised immediately that she was unable to live independently and could not take care of herself. Thankfully they insisted she must go into care and this was such a relief for us all as we had been trying to do this for the last 3 years.
Now she is safe, happy and well cared for. Wonderful care and amazing staff, the Old Farmhouse is an answer to our prayers.
Well done and many many thanks to the manager and her team.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Dear Caroline, thank you so much for your heartfelt review. We're incredibly grateful for your kind words and are thrilled to hear that your mum has settled in well at The Old Farmhouse. Our team…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ray W (Friend of Resident) published on 25 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I walked into the Old Farmhouse to see my dear friend. I felt a warm and welcoming feeling. The staff were so friendly and welcoming, and nothing was too much trouble. The home manager introduced herself and accompanied me to my friend in an extremely warm and friendly manner. So many
friendly faces from staff during my visit and happy content residents, what a lovely home, I am planning on putting my name on the waiting list!
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Thank you for your lovely review! We're so happy to hear that you felt the warmth and friendliness from the moment you walked into The Old Farmhouse. Our team works hard to make everyone feel welcome,…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E M (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and was transferred to Old Mill House this week. The care that she has received to settle in has been exceptional. I cannot speak highly enough of the professional kind and caring staff they have been amazing.
Old Farm House has a very homely environment is nicely decorated and
very clean, the food is excellent.
If I had looked at one hundred care homes I would have chosen this one for Mum.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Thank you so much for your heartfelt review. We are delighted to hear that your mum's transition to Old Farmhouse has been smooth and positive. Our team takes great pride in providing exceptional care…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gwyneth S (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words cannot express how kind, caring and professional all the staff are. My mum went for four weeks of respite but stayed for 10 due to unforeseen circumstances. Everybody went above and beyond for my mum's care until she passed away. They all would smile, no matter what. My mum had been bedbound for
2.5 years but she was up and mixing with other residents all due to their support. One of my best memories will be our Christmas day with her. The food is excellent. Thank you.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Dear Gwyneth, your review warms our hearts deeply. We're profoundly touched by your words and grateful for the opportunity to care for your mum. It's heartening to hear that our team's kindness,…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma K (Granddaughter of Resident) published on 18 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
this is the best care home I have ever visited. It was always clean and not smelly. All the staff were kind. The food was excellent. The activities were amazing. It gave my nans last few weeks fun, laughter and happiness.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Dear Emma, We are glad to hear that your experience at The Old Farmhouse was incredibly positive! Providing a clean, welcoming environment, along with compassionate staff and enjoyable activities, is…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bryan S (Husband of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Old Farmhouse is one of the best, if not the best, care homes in the area. The level of sincere care and support is off the scale! Me and my family were so pleased to have found The Old Farmhouse and that my wife enjoyed her last days there! Our sincere thanks go to all the staff and everyone involved
with my wife's care.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Thank you so much for your heartwarming review! We are deeply touched to hear about your positive experience at The Old Farmhouse and are honoured to have played a part in providing sincere care and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R M (Son of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came here with a pre-existing condition. The level of care and understanding was exceptional. I can thoroughly recommend the Old Farmhouse Residential Home, it gave us peace of mind that she was being looked after. Thanks.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Thank you for sharing your positive experience with the Old Farmhouse Residential Home. We're delighted to hear that our team provides exceptional care and understanding for your mother's pre-existing…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debra R (Daughter of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Old Farmhouse Residential Home provided a friendly and welcoming team when Mum joined in April. We were both given so much reassurance and support at a worrying time.
Everything from help with personal care, physical and mental health, her surroundings and dining were all taken care of so well.
It feels like you are part of a family.
When any difficulties did occur, every effort was made to resolve them quickly and any outside services required were sought by the team. I was kept constantly up to date with Mum's circumstances. The Farmhouse group chat is so valuable and reassuring.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Dear Debra,
Thank you for sharing your positive experience with us. We're thrilled to hear that your mum's transition in April was met with a friendly and welcoming team. Providing reassurance and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alex C (Son of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for eighteen months and thoroughly enjoys everything about Old Farmhouse Residential Home. Her dementia is treated with sensitivity and the daily activities help with her cognitive function and general happiness. The soul midwife is an inspired support facility too.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Good afternoon, Alex, it warms our hearts to learn that your mother has been a resident at Old Farmhouse Residential Home for the past eighteen months and that she's truly enjoying her stay. We take…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila M (Wife of Resident) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for almost three years and has had excellent care throughout. The staff are exceptional and wonderful people who treat those in their care with respect and love. The food is top notch and everyone’s varying needs are catered for. This is not a purpose-built home but I
consider having caring staff much more important than having the latest facilities. That having been said, the home is exceedingly well-maintained.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Dear Sheila,
We're incredibly grateful for your feedback. It's heartwarming to know that your husband has received exceptional care from our dedicated staff. We strive to provide respect, love and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David R (Son of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has resided at the home for about five years, they have always maintained a very high level of care during this time, nothing is too much trouble and they always look to improve areas they feel are needed to make the lives of the residents comfortable.
I really cannot say enough about the
home and the marvellous staff, a great team.
Reply from Tara Oakley, Customer Experience and Wellness Officer at Old Farmhouse Residential Home
Dear David,
Thank you for your glowing review! We greatly appreciate your kind words and your continued trust in our care. Our dedicated team is committed to making our residents' lives as…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary C (Friend of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting this home for about 7 years and have always found the staff and atmosphere very good. The home is always clean and no nasty smells which make quite a difference to the people who are in the home. You always get one or two who resent the fact that they have to be placed in a home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eric H (Resident) published on 17 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter recommended this care home and I was extremely pleased that she did. I have spent several occasions in care homes and this one equals all of those I have had to use on occasions.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol S (Daughter of Resident) published on 13 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly mother came to live here over two years ago, transferred out of nursing home care as she was capable of living a more independent life due to the resolution of health needs. She had lived at Old Farmhouse Residential Home before as a direct choice from her own home but after six months residence,
she suffered a stroke which after hospital admission required nursing home care. The family always wanted her to return to Old Farmhouse Residential Home which she did as a permanent resident in 2013. The staff, management, care and environment at the Old Farmhouse Residential Home is excellent, the team and family atmosphere is sincere and positive as the residents are truly cared for as individuals by and with staff who know and respect them as people. The staff are permanent, values and rarely change despite the needs and demands made by some elderly and frail residents which is very comforting and reassuring to family and residents this home made with options offered regular activities are hosted and organised and above all the house feels like "home" as privacy is protected and inclusion encouraged if desired.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian S (Resident) published on 10 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming here and that's not very long. I must say I've been well treated by all the staff and have had everything I have asked for, this says a lot for the staff as I keep shaking and making a mess of everything as you can see. I need more help that when I first came here and I am getting it when
needed. I can't say any fairer than that.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony B (Resident) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased I came to the Old Farmhouse as it is in the area I have lived in for the past sixty odd years. The care I receive is second to none, all the girls look after me. The meals provided are good but then I will eat anything that is put in front of me. I cant really find fault with anything but
then things can always be improved upon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gill R (Daughter of Resident) published on 16 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always clean and welcoming. My mother is comfortable and she appreciates the kindness of the staff. There are opportunities to go out and socialize but my mother prefers to be peaceful in her room. There are choices over meals taking into account digestive problems, the cook is happy to
discuss choices and kindly endeavours to provide appropriate food. There is a happy atmosphere in the home which has a good staff team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pat G (Sister of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in the care home for two years, and is very well looked after and is very happy there. The staff are very attentive and look after her very well. She is 84 years old.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Old Farmhouse Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Old Farmhouse Residential Home is calculated as follows: ( (89 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Old Farmhouse Residential Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Old Farmhouse Residential Home

What types of Care is Old Farmhouse Residential Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Old Farmhouse Residential Home have?

There are 27 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Old Farmhouse Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Old Farmhouse Residential Home to the centre of Canterbury?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Farmhouse Residential Home to verify any information. View our terms and conditions. Old Farmhouse Residential Home has an Enhanced Service - more info.