Acorn House

I came to the home to visit my friend and could not have been happier with the way my friend was being treated by the staff. She was very happy had just completed a group activity and had made several good friends. Before she had been at home and lonely now she was thriving with her new friends.

I have visited the home on several occasions in the last three months to visit a family member. The residents always seem content and happy and seem to want for nothing. My family member is always happy and I am so glad we choose this home.

I regularly visit my friend who has recently moved to the home. Prior to her moving in her mood was very low and she suffered from loneliness . Since she has moved in to Acorn house her life has changed she has made good friends with the other residents, enjoys a variety of daily activities and seems so content now.

Our friend came into the home for respite for several days the staff could not have been more friendly. She was well looked after and even though she was only there for a week the staff included her in all the activities and daily goings-on. She was well looked after and genuinely cared for. We felt confident when we left that she was safe and happy.

I came as a day care resident for Christmas and the new year I have been welcomed by both staff and other residents and have decided to continue. I have made good friends before at home I was very lonely now find myself surrounded by people to talk to and we do activities every day that keep me busy and the food is great and lots of cups of tea which I love.

The staff and home were always very welcoming anything my aunt wanted was always provided immediately. The home cooked food always looked good and all the residents seemed content happy and entertained when I visited.

I am very pleased with the new decor of the home. The chosen scheme has given the lounges a lovely warm feeling. The food within Acorn House is set to the standard of a 5* hotel. The homemade puddings look amazing. The cooking smells divine! The staff always greet you with a friendly manner and I feel that I can approach staff and management with ease, any queries I have are always answered efficiently.

Dad has a key worker with whom he has a good relationship. Acorn House staff are pro-active with Dad's health, support and comfort but refer all decisions to the family. We are very grateful to them for their care and concern for Dad.

We are sure mum couldn't be treated any better.

My father has been a resident at Acorn House for over a year. As a family, we are more than pleased with his care. The staff are friendly and professional. Since the new owners have taken over, the décor has improved a great deal. We are confident that his needs are well catered for in a clean, friendly environment. We would recommend this home to friends and family.

The home is very nice and clean it feels like home. It has a homely feel to it when I ask for anything to be done for me it is always done immediately. I could not ask for more from the staff I feel like they really care for me.

I am very grateful to Acorn House.

The management and staff of Acorn House Residential Care home are without any doubt the most friendly, caring, helpful, and honest people anyone could wish to meet. When you visit the home they go out of their way to make you feel welcome. The home and rooms are wonderfully clean and tidy and the food is everything anyone could wish for. If I had to go into a care home it would most certainly be Acorn House. When my nephew was put in there in December 2015 he was at his end, he has dementia, but now when we go in to see him he is a totally different man. He is 71 years and he is happy.

My aunt suffered a short illness and it was necessary for her to move into care. This was extremely traumatic for her even though she had been considering the possibility for some time. She arrived in a high state of stress and myself and my mother attempted to deal with all of the other issues. My aunt was extremely anxious and not very mobile. She knew the home, however, as two of her friends has previously been residents there. The staff were amazing. They understood the stress that everyone was going through and were kind and comforting. We settled my aunt in as well as possible and returned home. We live some 500 miles away so our trepidation was understandable. We returned to visit my aunt a month later and THANKS to the caring of the staff she had recovered amazingly well. The staff has spent a lot of time with her and treated her with dignity and respect and she said she felt like a "real person" again.

It is thanks to them that my aunt now feels safe and secure.