Aquarius Care Home

8 Watson Avenue, Chatham ME5 9SH
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9.1 21 Reviews
  • Aquarius Care Home, Chatham
Aquarius Care Home is a home from home residential dementia facility offering 20 single rooms, some of which are en-suite rooms, to the elderly requiring day to day living assistance and to younger adults from the age of 18 years.

The substantial bungalow has superb outside and communal living areas which have been recently refurbished. The home prides itself on having a 5 star food and hygiene rating (February 2024).

Gold Standards awarded Investors in People, awarded in 2018.
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Care Provided by Aquarius Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1050
  • Self-Funded Residential Dementia Care: £1100 – £1150
  • RESPITE Self-Funded Residential Care: £1200 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1500

All fee's are based on a completed needs assessment

These prices are only a guideline, please contact Aquarius Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • RKH Ltd

Person in Charge

  • Usha Chottai (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 99

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Visiting is any day but the home does have protected mealtimes from midday till 2 pm and 4:30pm - 6pm daily.,

Parking

  • Parking outside the building and off street parking.

Aquarius Care Home Reviews (21)

9.1

Aquarius Care Home has a Review Score of 9.1 (9.052) out of 10, based on 5 reviews in the last 2 years.
Over all time Aquarius Care Home has 21 reviews.

Overall Experience
  • 16
  • 5
  • 0
  • 0
  • 0
Date Published
  • 21
  • 0
  • 1
  • 5
  • 16
Reviewer Connection to Aquarius Care Home
  • 6
  • 5
  • 4
  • 2
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Sue W (Friend of Resident) published on 8 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care that my friend is receiving at the home. The staff are all very caring and are most helpful. They accommodate residents needs very well. Thoroughly recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.052)

Overview of Review Score

The Review Score of 9.1 (9.052) out of 10 for Aquarius Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.552 for Aquarius Care Home is calculated as follows: ( (34 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 58 Ratings = 4.552
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for Aquarius Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 5 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Nov 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (3)

Kerry

Kerry Taylor

Job Title: Deputy Manager Joined: 2018

Kerry has risen up the ranks to be a deputy manager at Aquarius.

Nakala

Nakala Morris

Job Title: Head of Care Joined: 2017

A hard-working, conscientious member of the care team. With a great knowledge and understanding of the needs of older people.

Usha

Usha Chottai

Job Title: Registered Manager Joined: 2009

Usha is an experienced manager who specialises in elderly and dementia care. Her experience spans over 15 years.


She supports and is respected by service users, professionals, families and friends.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aquarius Care Home to verify any information. View our terms and conditions. Aquarius Care Home has an Enhanced Service - more info.