Fairholme House

A lady i have supported move in to Fairholme recently. The directors, managers and staff have been absolutely amazing. There is nothing that has been to much trouble, to ensure the lady settled in and all her needs are being met. The lady is not a person who enjoys being around others and would be happy sat in her room all day. The staff have encouraged her to leave her room and be downstairs. Where she goes into a quiet lounge. Which is brilliant. Staff are patient., kind, and proactive. The lady has said in her own words that she is happy there and does not want to go back home.

My cousin has been in Fairholme House since December 2023, with dementia and limited mobility. She is very happy there. The staff are lovely and caring, and most welcoming. She enjoys the activities especially the sing-songs. She is very well fed, probably better than she ever fed herself! Whenever I visit her clothes are always clean, her hair is nicely done and the home smells clean and fresh. Thank you, Fairholme House!

I cannot praise the staff enough for the care they gave to my step mum before she passed away. She was only in the home for a few weeks but all the staff were kind & proffessional. They gave her as much independence as possible & made her last few weeks comfortable. They were also very supportive to the family.

Will reccomend.

I consider our selves very lucky to be at Fairholme House

Wish we had known about this place before.

My mum is very well looked after and the staff are always kind and respectful to her they have a lovely garden, the hairdresser goes in once a week and she is lovely with the residents, mum's cloths are always clean and ironed

My mother became a resident a few months ago after deciding for herself that she now required 24-hour care. Fairholme and its staff tick all the boxes for us, being people-focused, first and foremost (our top priority); delivering a first-class home from home environment with utmost care and empathy shown to all the service users. They go the extra mile to ensure a supported & continuing settling in period & nothing was too much trouble in meeting all needs - a very impressive, personal service.

I would like to take this opportunity to thank the manager and carers for making the last few years of my dad's life so happy. As I live far away, I relied on the posts on social media to keep me informed. I enjoyed looking at the photos of my dad doing activities I had never seen him do before. He enjoyed visits from the nursery school, an assortment of animals, and spending time in the garden. My dad also participated in the exercises, arranged flowers, played games and completed art projects. During his time here, his "cheeky" personality came out more. This is something my siblings and I didn't witness very often when we were growing up. I am so happy that my dad felt so comfortable and cared for. When I was able to come back for a visit, the staff offered me coffee or tea and made me feel very welcome, too. A HUGE thank you to you all.

I have visited a couple of care homes and I have never been anything but impressed with this one. The staff are friendly and welcoming. They are always interacting with residents, making them feel included and stimulated. They offer a wide range of activities to cater for all interests. My Dad liked to play chess and one of the care assistants learned how to play it so she could play with him. I was really touched by that. The nursing home itself is always clean and well-kept. My Dad really enjoyed his time in this nursing home. I will miss everyone very much.

I would like to confirm that (Sybil) is being looked after to a high standard. When I visit her (Approx once a fortnight) she always looks clean and smartly dressed. She has a very spacious bedroom with all necessary safety fittings. She has the chose of many downstairs rooms to relax in. Eg lounges, TV room and an airy dining area. She has 3 well varied meals per day and is escorted down there by the very helpful staff members. It's difficult for her to join in with the social activities, because of her limited hearing. She has been in your care home since June 2022 and now seems very settled there.

On arrival on the first day the staff took time out to introduce themselves and from that point on the care to Mum and the family has been wonderful. Nothing is too much trouble and Mum is now getting the round the clock care she needs. She's been cared for in her home for the last five year but at aged 96 she was frightened of falling especially in the dark and early hours. The ability to buzz carers, no matter what time, and have them assist brings much comfort and security. It's more pleasurable to visit Mum at Fairholme, more than at her home. The rest areas are warm and inviting and the conservatory is especially a great place to sit with family and old neighbours. Mum said she is being well fed ("they keep feeding me" and she can choose to eat in her room or the dining room. Choice and control compared with four care home visits.

My mother has been resident here for nearly 5 years. She absolutely loves being here. She's been very well cared for . I've never had any concerns over her care, safety or welfare. Her medical needs have always been a priority. The members of staff have not only cared for her but made her feel very much at home. Many of the staff have been here as long as she has. Some even longer. Which makes for a stable familiar environment giving her and me confidence in her continuity of care. The home itself is comfortable and clean . It has seen improvements over these years and is continuing to improve. It remains a homely environment which she feels comfortable in. The food is excellent and home cooked. numerous activities everyday which she joins in and enjoys participating. From exercises, quizzes to crafting , music and pre school children's visits. Above all the staff have time to engage with mum. I can recommend Fair Holme house to anyone who needs a caring safe environment .

After a visit I always feel so thankful that we found Fairholme.

The management & care teams are extremely caring helpful supportive friendly attentive & patient. All meals & snacks are very well prepared & varied offering 3 courses every main meal session plus the home are always prepared to give their residents something of their personal choice that may not be on the menu & ensure a variety of drinks are available all day to the residents. Medical care is a priority & administered correctly & in the event of a doctor/ambulance being required the staff ensure this is actioned immediately. The home is very clean & tidy & residents are encouraged where possible to meet & socialise together.

My father was at Fairholme house for 2 years and in this time I found the staff and Management to be friendly and very competent. They exude a very homely atmosphere, which my father commented on. The staff were always very happy to engage with my Father. I always found them helpful and nothing was too much trouble. If my father wanted something it would appear without fuss. An example of this was that the TV in his room started to play up, and within 2 days a brand new one appeared. I would fully recommend Fairholme House to my friends and family.

My mum has been a resident at Fairholme House for over three years. Throughout this time, she has been extremely well cared for. Staff are welcoming and I enjoy the fact that they sit and spend time chatting with the residents. Staff know their residents well and it's obvious they're fond of them. The home is warm and welcoming. Mum is always dressed well, and her hair neat. They provide lovely home cooked meals, and options in the evening meal. It has a homely atmosphere, not a corporate one, which was important to me, when searching. I sought the 'home from home' aspect of care approach.

There is a great range of activities for them each day, including visits from local nursery children and armchair exercise classes. It's lovely to see the interaction between the generations. I'm reassured that mum receives safe care and is happy. I have no hesitation in recommending Fairholme House. I always feel welcome there, and enjoy seeing everyone.

We love Fairholme House, it’s such a family, fun home. All the staff know each resident's personalities/likes/dislikes. The care home is clean and our family member is always really clean. We feel she is in safe hands which was so important to us. The owners are easily contactable which is great.

She left happy and willing to go back.

Three years earlier my very elderly mother was well cared for at Fairholme which is why I felt happy having my husband spend his two weeks’ respite at the home.