Featherton House

Chapel Square, Deddington, Banbury OX15 0SG
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9.1 98 Reviews
  • Featherton House, Banbury
Welcome to Featherton House, a boutique residential care home nestled in the picturesque Oxfordshire village of Deddington. The charming period building is just a short walk from the village centre and the historic church, offering residents a tranquil and convenient setting.

The courtyard garden, lovingly tended by the residents' gardening club, provides a peaceful retreat with ample seating areas to enjoy the outdoors.

Inside, you'll find a hair salon and a stunning conservatory dining room at the heart of the home, where residents can enjoy restaurant-style table service and delicious home-cooked meals prepared by the talented on-site chef, with some ingredients sourced locally.

Featherton House prioritises the independence and well-being of residents, offering a range of care options including full-time, respite, and convalescent care. The dedicated and qualified staff respect each individual resident and encourage them to live life to the fullest, supporting them in reaching their full potential.

Residents can participate in a wide range of activities and outings, from flower arranging classes to games, quizzes, and visits to the local church. The team also organises trips to nearby attractions, providing opportunities for exploration and connection with the community.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 25 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Hilda Sanyika (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (21)

Visiting

  • Drop in or call and arrange for an appointment to come and visit

Featherton House Reviews (98)

9.1

Featherton House has a Review Score of 9.1 (9.117) out of 10, based on 5 reviews in the last 2 years.
Over all time Featherton House has 98 reviews.

Overall Experience
  • 92
  • 6
  • 0
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Date Published
  • 98
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  • 3
  • 5
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Reviewer Connection to Featherton House
  • 27
  • 15
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  • 10
  • 9
  • 5
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  • 2
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  • 1
  • 1
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Total of 98, showing 1-20
Review from C B (Respite Resident) published on 11 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This was my second stay (previous February 2022). Very friendly and welcoming. The staff are excellent and very helpful an caring. Activities well organised and varied to suit all. Food nicely presented and always hot. I would certainly recommend the whole establishment.
Reply from The Manager, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House.

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Review from J R (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything at Featheron House is excellent. The care and attention paid to my mother was great. Nothing was too much trouble - the staff are all so caring. This was her second time staying here and it's so comforting to know she is being well looked after. Thank you all.
Reply from The Manager Hilda Sanyika, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House.

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Review from J P (Daughter-in-law of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff were so kind and helpful to my mother-in-law whilst she stayed for respite care. She had a lovely big room, delicious meals and was well looked after.
Reply from The Manager Hilda Sanyika, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House. (Name: Hilda Sanyika Email: featherton.manager@wrenretirement.co.uk Position: Home Manager)

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Review from M S (Resident) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Featherton House is widely known for its high level of care. You are met at the door and there is always someone on hand to give support. Whatever your needs together with good food and comfortable environment for ones later years. I feel I have made the best choice for mine.
Reply from The Manager, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House.

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Review from Sue K (Daughter of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is always happy to return to Featherton. It really is the most wonderful place. I cannot fault all the wonderful staff who are so friendly and helpful. Such a lovely place, with a really lovely feel. Lots of activities and even trips out. It always smells delicious too, homecooked good! Featherton
is really a very special place. Thank you all!
Reply from The Manager, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House.

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Review from A W (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Featherton House was a lovely home for my mum to spend her respite stay. The staff were very inclusive, friendly and very caring. There are lots of activities and things going on. The food is outstanding and the home is spotless.
Reply from The Manager, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comments to all the staff at Featherton House.

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Review from Andrew H (Son of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and helpful, always willing to do whatever is necessary. Dad enjoys being here and likes the food very much. It is like a home from home, and at times, you can forget where you are. There are activities placed quite often, and today, we had a singer with songs from the
'60s. I feel happy that my dad is in the right place.
Reply from The Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House.

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Review from P C (Respite Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Reply from Katie Wilkinson, Regional Manager at Featherton House

Thank you for your kind words, we will share it with the team, regards.

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Review from Judith A (Resident) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoying and good.
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Review from S T (Respite Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dedicated staff, nothing too much trouble. Always give clients their time. Excellent meals served beautifully. A warm, homely, friendly atmosphere.
Reply from The Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House.

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Review from H H (Sister-in-law of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents seem very happy with the excellent care and attention they receive at this homely care home. Ideal for respite care. Food excellent. Very friendly carers.
Reply from Hilda Sanyika, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House.

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Review from T H (Brother of Resident) assisted by family/friend published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and cosy care home. Good for respite care. Excellent care and attention.
Reply from Hilda Sanyika, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback on your comment to all the staff at Featherton House.

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Review from P W (Partner of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my partner came to Featherton House his care has been excellent. The staff go above and beyond for the residents and each day is different from the food to the activities they are well catered for. I could not stress enough how well they are looked after and I have no issues at all.
Reply from Hilda Sanyika, Home Manager at Featherton House

Thank you so much for your feedback. I will feedback your comment to all the staff at Featherton House.

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Review from Denis S (Nephew of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found all staff to be excellent and very helpful to my aunt.
Very caring team in nice surroundings.
Reply from Katie Wilkinson, Regional Manager at Featherton House

Thank you for your kind words and feedback, which we will share with the team. Regards.

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Review from I S (Wife of Resident) published on 1 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was very happy while he was at Featherton House. He understood why. The room was lovely as of the rest of the house. The staff were very kind. such excellent food. When my husband died the staff were so good trying to revive him but sadly my husband died. Also arranging for the Funeral Directors
to attend. I have nothing but praise for everyone.
Reply from Katie Wilkinson, Regional Manager at Featherton House

Thank you for your kind feedback, which we will share with the team, with regards.

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Review from J E (Daughter of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have helped my mother to settle into the home. All have treated her with care and respect. The home itself is very comfortable and mum's room is very nice.
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Review from A B (Son of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Featherton House provides a caring safe environment for the residents. the staff are always friendly and helpful. It is a comfort to know that mum is safe and looked after well.
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Review from V P (Niece of Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Featherton House is a really lively small care home and the reasons relating to my opinion below it is a home-from-home.
Reply from Katie Wilkinson, Regional Manager at Featherton House

Thank you for your kind feedback which we will share with the team.

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Review from C N (Daughter of Resident) published on 25 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This small care home is cosy and friendly, you feel like you are in a safe home. Nice furnishings, excellent food and in a good location. Mum's room has character with an old fireplace and you are encouraged to decorate the room with your own personal belongings which is essential. The staff are outstanding,
professional, kind, loving and genuinely care about the residents. Highly recommended.
Reply from Agi Rygala, Manager at Featherton House

Thank You for your review, the staff will be very pleased with your comments as am I.

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Review from Caroline W (Daughter of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent the last 5 months of his life at Featherton House and he and I knew that this was the right decision since my step-mother had already been there for 10 months.
As soon as he became a resident, I knew that he would be safe and well cared for.
Not given to easy compliments, every time
I spoke to him or saw him, he would tell me “everyone here is lovely, they are all so kind”.
The excellent manager facilitated my visits which were not easy, visiting from overseas with limited time plus Covid restrictions in place and she made it possible for me to see him every day that I could.
I can not speak highly enough of this Care home and everyone working there.
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Current Review Score: 9.1 (9.117)

Overview of Review Score

The Review Score of 9.1 (9.117) out of 10 for Featherton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.617 for Featherton House is calculated as follows: ( (41 Excellents x 5) + (15 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 60 Ratings = 4.617
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for Featherton House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 5 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Sep 2017

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Hilda

Hilda Sanyika

Job Title: Care Home Manager

Welcome to Featherton House Care Home, where we offer boutique senior living near Banbury. I am delighted to have been welcomed into the Featherton House family and look forward to maintaining the high standards of service for which this home has become renowned.


When I first arrived at Featherton House, I was struck by the wonderful family-orientated atmosphere, and how it is beautifully run by highly professional staff. The residents have been incredibly welcoming and it is a lovely place to be.


We also have several generations of the same family working here, which really adds to the family feel of the home, something our residents tell us they love time after time.


Featherton House allows residents to continue to live a thriving village life. We are based at the heart of the beautiful village of Deddington, just off Market Place, with great connections to the church and other local organisations.


To achieve the best possible experience for residents, I believe that listening to their wishes and suggestions is key. We hold regular meetings to find out what new things they would like to try.

Frequently Asked Questions about Featherton House

What types of Care is Featherton House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Featherton House have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Featherton House?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Featherton House to the centre of Banbury?

5.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Featherton House to verify any information. View our terms and conditions. Featherton House has an Enhanced Service - more info.