Oxenford House

Oxenford House, The Glebe, Cumnor, Oxford OX2 9RL
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9.8 47 Reviews
  • Oxenford House, Oxford
Oxenford House Care Home Ltd is care home for older people in Oxfordshire.

The homely feel at Oxenford House is nurtured by its staff. The team have been carefully selected not only for their professional ability, but also because of their dedication and commitment to making a difference by helping everyone in the home to have a happy, independent and fulfilling life.

Oxenford House is a personalised, individual home where sometimes the smallest detail enables them to stand out from the rest. Residents are encouraged to bring their own reminders of home, such as pieces of furniture, pictures, ornaments and other special mementos to help personalise their bedrooms.

Within walking distance can be found a public house, village store, post office and various places of worship, all of which contribute to a lively village community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1219 – £1423
  • RESPITE Self-Funded Residential Care: £1064 – £1205

These fees are from 1st January to 31st December 2025

These prices are only a guideline, please contact Oxenford House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oxenford House Care Home Ltd

Person in charge

  • Susan Stubberfield (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)

Visiting

  • The residents ask for new visitors before 9.45am as they may be walking to and from bathrooms and to avoid meal times (12pm to 1.15pm and 6pm to 7pm).

Parking

  • Private car park available.

Oxenford House Reviews (47)

9.8

Oxenford House has a Review Score of 9.8 (9.847) out of 10, based on 18 reviews in the last 2 years.
Over all time Oxenford House has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oxenford House
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Total of 47, showing 1-20
Review from Tracey I (Niece of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has tried a few home in the past year, so we have experience to make comparisons. This is by far the nicest place for my uncle to live and he's very happy. It gives you great peace of mind to know that all his needs are addressed and he is in a caring environment. The staff are always happy
and can't do enough to make my uncle feel at home. The home does not have the feeling of a plush hotel but instead has a really homely, clean feel about it - Just how it should be, a home from home.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your lovely review, we are so pleased to hear you and your uncle are happy with all the care here at Oxenford house.

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Review from Jenny I (Sister of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely homely residential care.
My brother settled immediately.
Carers and loving and caring. No changes in staff unlike other homes he has stayed in he says the food is fantastic.
Lovely outings for the residents.
Always calm and stress free during visits.
I love my visits and look forward to
seeing my brother and his carers.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your lovely review. We are so pleased to hear you and your brother are happy with Oxenford house.

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Review from Nicki T (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Oxenford on 7th May after a couple of 'trial' respite stays. She has been made to feel so welcome - and has settled in quickly, feeling very content and happy. She loves all of the many activities, the food which is absolutely superb (I know because I stayed for lunch on one of
my weekly visits) and the staff who go over and above what might reasonably be expected to make their residents happy, comfortable and entertained / occupied. Oxenford is very special. It is happy and uplifting and small enough to have a nice family feel. As a family we couldn't be happier.
Reply from Sue Stubberfield, Manager at Oxenford House

Thankyou for your lovely review, we are so pleased to hear that mum is happy here at Oxenford house and you are complimentary of the care, staff and activities given.

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Review from Pauline J (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the staff of Oxenford for they way they cared for my mother in law for the last fie years of her life, especially her last week where she was turned frequently and kept comfortable during an unresponsive and sleepy stage. They gave us peace of kind knowing she was in such a happy
and caring place.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your kind words, we are so glad you were happy with the care given.

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Review from R H (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is clean, happy and cheerful. My mother is talked to and the staff are attentive, kind and caring. They have got to know my mother very quickly and are aware of her likes and dislikes. She is happy and calm when I visit her and is very fond of the staff.
Reply from Sue Stubberfield, Manager at Oxenford House

It is lovely to hear you are happy with mum's care and she is happy living with us. Thank you.

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Review from I M (Son of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had 5 weeks of respite care this winter at Oxenford. They looked after her really well, we are all very happy with everything. All the staff were super helpful and did all they could to help her settle in and feel welcome. Recommended.
Reply from Sue Stubberfield, Manager at Oxenford House

It's great to hear you were happy with mum's stay at Oxenford House. Thank you.

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Review from Graham D (Son of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided by all staff was way beyond expectations as was the cleanliness of the entire property. Mum was always beautifully dressed and hair neatly set. Despite her limited mobility, she was even taken out on trips. As her dementia deteriorated, the staff and management did all they could to
accommodate her. Eventually, she had to be relocated to enable high-level nursing care. On her death, they even sent representatives to her funeral. What an amazing team.
Reply from Sue Stubberfield, Manager at Oxenford House

So lovely to hear that you were happy with the level of care provided to Mum. It was a pleasure having her here and getting to know her family.

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Review from C B (Son of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident of Oxenford House for over a year.
She is very happy with the level of care and support provided. My Mother particularly enjoys the daily exercise classes and the various entertainment provided.
She frequently remarks on the quality of the meals, which is significant
as she has been recognised as a very high-quality family cook for over 50 years!
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Review from N M (Daughter of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are supportive and caring to my mother. I know that mother feels secure and cared for although she can not always communicate it.
They are also supportive of the family of the resident.
The home cooked food is important, ensuring that they have a balanced diet.
They may not have all the
facilities that some homes have but a lot of the residents will never use them.
It's the care and support and that the residents are treated with dignity.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for reviewing the care home. Its lovely to hear you are overall happy with care and facilities provided.

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Review from E P (Next of Kin) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire staff team work tirelessly and cheerfully to offer the residents the very best quality of life. They create an atmosphere that is welcoming and homely, feels safe and is comfortable.
Our cousin, who needed palliative care at the end of her life, was looked after in the kindest, most thoughtful
and calmly professional way. We were also very well supported over this difficult period.
We can't thank Abbeyfield Oxenford Society enough for all they do every day!
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your review, its lovely to hear how happy you were with the care and compassion from staff.

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Review from Heather S (Daughter of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of the care my mother receives at Oxenford House. All the staff are so kind and caring, as well as being efficient and professional. Nothing is too much trouble for them and they give top priority to residents' needs and wishes. They have created a really 'family feel' to
the home and take every opportunity to celebrate birthdays, Christmas and national events. A wide range of activities and entertainment is offered every week - from craft/cooking to visiting entertainers and animals/birds brought in for residents to hold and stroke. There's a Scrabble Club, dominoes, bingo, quizzes and jigsaw puzzles, as well as regular excursions to local places of interest eg garden centres or shopping trips or a wheel or walk around the village. I have every confidence that my very elderly mum is in safe hands, night and day, and she has been happy from her first day, eighteen months ago. Some staff have been there for years, and all work happily together.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your wonderful review. It's lovely to hear such amazing comments. We are all so pleased that you are happy with Mum staying at Oxenford House.

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Review from Janet J (Daughter-in-law of Resident) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our relative is so happy and content at Oxenford. Staff are always very kind and attentive, and she is regularly able to enjoy a range of really stimulating and fun activities. She receives the highest quality of care in such a homely environment, and we are very grateful to the staff for their hard
work in making her later years so happy and fulfilled.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your review, it's lovely to hear that you are happy with the care and activities provided here at Oxenford House.

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Review from Caroline W (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my mother started daycare to the day she became a resident, mum was made so welcome. The process was dealt with care and compassion. Mum settled in so well and is so at home there. After looking after mum for the past 3 years it is such a relief to see her happy and well cared for in
a safe and happy enviroment. It is lovely to see photos of the activities. Thank you to all the staff for looking after her.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your lovely review. We are so pleased that mum has settled so well and you are happy with the care at Oxenford House.

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Review from F L (Daughter of Resident) published on 2 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful, caring atmosphere with a real family feel - the staff have taken the time to get to know my mother really well and understand what makes her tick. She can be awkward, and they take it all in their stride, responding with humour and good grace. They have been expertly attentive when she
is unwell, and it makes me feel very happy to know she is in such good hands. The home is light and clean, and there is a range of daily activities for those who wish to join in, as well as day trips and outings from time to time.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your review. It's lovely to hear you are happy with the care and facilities here at Oxenford House.

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Review from M B (Resident) assisted by family/friend published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel staff listen to my concerns and where possible, act to address them or reassure me. I am treated with respect and the staff are always cheerful, friendly and encouraging.
I believe there is a good relationship between the staff and all who provide medical care to the residents.
Staff always
act professionally and are readily available to the residents and their relatives.
This is a very safe environment at Oxenford House. I feel very content and safe here.
Reply from Sue Stubberfield, Manager at Oxenford House

Lovely to hear you are happy living at Oxenford House.

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Review from Jane W (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Oxenford for almost 2 years and I've been really happy with the care from the start. The carers are amazing, they continue to show great kindness, patience and care. There's also a good deal of laughter. A great range of activities are provided, not all of which mum wants to join
in on but she's given the freedom to make her own decisions - even though she probably misses out on some fun! They had a lovely visit to the seaside in the summer which she still talks about. I'm always given a warm welcome when I arrive and they put on some lovely events for residents and family. There's a very happy atmosphere in the Home. There seems to be little change in the staff which must reflect on good and happy management. My mum's words probably sum it up 'I wouldn't want to be anywhere else.'
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your review, its lovely to hear you are happy with all that goes on at Oxenford house and that mum is more than happy staying with us.

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Review from P R (Daughter of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been at The Abbeyfield Oxenford for five months following her transfer from a nursing home, and she has settled in so well. She is fortunate to be one of the more active residents so can make full use of all the facilities and activities on offer, from what I see whenever I visit, it is
heartwarming. The residents are all treated with kindness, thoughtfulness and dignity. All the staff are cheerful and friendly. The home is spotless and sweet-smelling. The food is varied appealing and much praised. Her room is lovely and there is an excellent activity programme. It is a very welcoming place in all respects.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for the lovely review, its great to hear mum is happy and settled at Oxenford house.

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Review from Gillian L (Daughter of Resident) published on 27 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a permanent resident at Oxenford House for 5 years. She quickly settled in, thanks to the staff, and has really enjoyed participating in the many activities on offer (particularly musical). As her health has gradually deteriorated, with the development of dementia, the staff have excelled
in providing increasing levels of care and reassurance to her. Mum has enjoyed the food and the lovely garden. I have been struck by the endless patience of the carers and their exceptional kindness to her. I would fully recommend Oxenford House to anyone seeking a welcoming, clean and safe environment for their loved ones.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your review, it's lovely to hear that you are happy with the care and facilities here at Oxenford house.

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Review from Yvonne R (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, happy atmosphere. Highly recommended.
Good management, cleanliness, lots of variety to keep everyone occupied, regular entertainment. Staff are amazing.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your review I'm so happy to hear you were happy with the care and activities provided at Oxenford House.

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Review from Janet H (Daughter of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident at The Abbeyfield Oxenford Society for almost six months and during that time her Carers have been wonderful. Without exception they are kind, friendly and have endless patience. The home is always clean, fresh and welcoming. The management is very efficient and there are
plenty of interesting activities and outings for residents who wish to interact. I would highly recommend Oxenford House.
Reply from Sue Stubberfield, Manager at Oxenford House

Thank you for your review, it's great to hear you are happy with Oxenford House.

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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Oxenford House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for Oxenford House is calculated as follows: ( (185 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 216 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oxenford House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Sue Stubberfield

Job Title: Manager Joined: 2022

I've worked in care for over 20 years starting as a carer and working my way up to a home manager.


I have a level 5 in health and social care.


I believe that we should treat our residents how we would like to be treated, we emphasise that we come to work in their homes and should treat residents with respect and dignity.

Frequently Asked Questions about Oxenford House

What types of Care is Oxenford House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oxenford House have?

There are 25 Single Rooms.

What are the Facilities & Services at Oxenford House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oxenford House to the centre of Oxford?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oxenford House to verify any information. View our terms and conditions. Oxenford House has an Enhanced Service - more info.