These fees are from 1st January to 31st December 2025
These prices are only a guideline, please contact Oxenford House to find out the exact price for your requirements.
The residents ask for new visitors before 9.45am as they may be walking to and from bathrooms and to avoid meal times (12pm to 1.15pm and 6pm to 7pm).
Private car park available.
Oxenford House has a Review Score of 9.8 (9.847) out of 10, based on 18 reviews in the last 2 years. Over all time Oxenford House has 47 reviews.
Review from Tracey I (Niece of Resident) published on 7 August 2025
Submitted via Postal Card •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your lovely review, we are so pleased to hear you and your uncle are happy with all the care here at Oxenford house.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenny I (Sister of Resident) published on 31 July 2025
Submitted via Postal Card •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your lovely review. We are so pleased to hear you and your brother are happy with Oxenford house.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicki T (Daughter of Resident) published on 27 May 2025
Submitted via Postal Card •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thankyou for your lovely review, we are so pleased to hear that mum is happy here at Oxenford house and you are complimentary of the care, staff and activities given.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline J (Daughter-in-law of Resident) published on 27 May 2025
Submitted via Postal Card •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your kind words, we are so glad you were happy with the care given.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Daughter of Resident) published on 27 January 2025
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
It is lovely to hear you are happy with mum's care and she is happy living with us. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I M (Son of Resident) published on 27 January 2025
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
It's great to hear you were happy with mum's stay at Oxenford House. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham D (Son of Resident) published on 22 October 2024
Submitted via Postal Card •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
So lovely to hear that you were happy with the level of care provided to Mum. It was a pleasure having her here and getting to know her family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C B (Son of Resident) published on 30 September 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N M (Daughter of Resident) published on 26 September 2024
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for reviewing the care home. Its lovely to hear you are overall happy with care and facilities provided.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E P (Next of Kin) published on 28 March 2024
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your review, its lovely to hear how happy you were with the care and compassion from staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather S (Daughter of Resident) published on 11 March 2024
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your wonderful review. It's lovely to hear such amazing comments. We are all so pleased that you are happy with Mum staying at Oxenford House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet J (Daughter-in-law of Resident) published on 28 February 2024
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your review, it's lovely to hear that you are happy with the care and activities provided here at Oxenford House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline W (Daughter of Resident) published on 31 January 2024
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your lovely review. We are so pleased that mum has settled so well and you are happy with the care at Oxenford House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F L (Daughter of Resident) published on 2 January 2024
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your review. It's lovely to hear you are happy with the care and facilities here at Oxenford House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Resident) assisted by family/friend published on 30 November 2023
Submitted via Postal Card •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Lovely to hear you are happy living at Oxenford House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane W (Daughter of Resident) published on 17 November 2023
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your review, its lovely to hear you are happy with all that goes on at Oxenford house and that mum is more than happy staying with us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P R (Daughter of Resident) published on 9 November 2023
Submitted via Postal Card •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for the lovely review, its great to hear mum is happy and settled at Oxenford house.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian L (Daughter of Resident) published on 27 October 2023
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your review, it's lovely to hear that you are happy with the care and facilities here at Oxenford house.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Yvonne R (Daughter of Resident) published on 19 July 2023
Submitted via Postal Card •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your review I'm so happy to hear you were happy with the care and activities provided at Oxenford House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet H (Daughter of Resident) published on 10 July 2023
Submitted via Website •
Report
Reply from Sue Stubberfield, Manager at Oxenford House
Thank you for your review, it's great to hear you are happy with Oxenford House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.847) out of 10 for Oxenford House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.847 for Oxenford House is calculated as follows: ( (185 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 216 Ratings = 4.847
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oxenford House is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Feb 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Manager
Joined: 2022
I've worked in care for over 20 years starting as a carer and working my way up to a home manager.
I have a level 5 in health and social care.
I believe that we should treat our residents how we would like to be treated, we emphasise that we come to work in their homes and should treat residents with respect and dignity.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oxenford House to verify any information. View our terms and conditions. Oxenford House has an Enhanced Service - more info.