Oxenford House

Our relative is so happy and content at Oxenford. Staff are always very kind and attentive, and she is regularly able to enjoy a range of really stimulating and fun activities. She receives the highest quality of care in such a homely environment, and we are very grateful to the staff for their hard work in making her later years so happy and fulfilled.

From the moment my mother started daycare to the day she became a resident, mum was made so welcome. The process was dealt with care and compassion. Mum settled in so well and is so at home there. After looking after mum for the past 3 years it is such a relief to see her happy and well cared for in a safe and happy enviroment. It is lovely to see photos of the activities. Thank you to all the staff for looking after her.

A wonderful, caring atmosphere with a real family feel - the staff have taken the time to get to know my mother really well and understand what makes her tick. She can be awkward, and they take it all in their stride, responding with humour and good grace. They have been expertly attentive when she is unwell, and it makes me feel very happy to know she is in such good hands. The home is light and clean, and there is a range of daily activities for those who wish to join in, as well as day trips and outings from time to time.

This is a very safe environment at Oxenford House. I feel very content and safe here.

My mother has been in Oxenford for almost 2 years and I've been really happy with the care from the start. The carers are amazing, they continue to show great kindness, patience and care. There's also a good deal of laughter. A great range of activities are provided, not all of which mum wants to join in on but she's given the freedom to make her own decisions - even though she probably misses out on some fun! They had a lovely visit to the seaside in the summer which she still talks about. I'm always given a warm welcome when I arrive and they put on some lovely events for residents and family. There's a very happy atmosphere in the Home. There seems to be little change in the staff which must reflect on good and happy management. My mum's words probably sum it up 'I wouldn't want to be anywhere else.'

Mum has now been at The Abbeyfield Oxenford for five months following her transfer from a nursing home, and she has settled in so well. She is fortunate to be one of the more active residents so can make full use of all the facilities and activities on offer, from what I see whenever I visit, it is heartwarming. The residents are all treated with kindness, thoughtfulness and dignity. All the staff are cheerful and friendly. The home is spotless and sweet-smelling. The food is varied appealing and much praised. Her room is lovely and there is an excellent activity programme. It is a very welcoming place in all respects.

Mum has been a permanent resident at Oxenford House for 5 years. She quickly settled in, thanks to the staff, and has really enjoyed participating in the many activities on offer (particularly musical). As her health has gradually deteriorated, with the development of dementia, the staff have excelled in providing increasing levels of care and reassurance to her. Mum has enjoyed the food and the lovely garden. I have been struck by the endless patience of the carers and their exceptional kindness to her. I would fully recommend Oxenford House to anyone seeking a welcoming, clean and safe environment for their loved ones.

Good management, cleanliness, lots of variety to keep everyone occupied, regular entertainment. Staff are amazing.

Mum has been a resident at The Abbeyfield Oxenford Society for almost six months and during that time her Carers have been wonderful. Without exception they are kind, friendly and have endless patience. The home is always clean, fresh and welcoming. The management is very efficient and there are plenty of interesting activities and outings for residents who wish to interact. I would highly recommend Oxenford House.

My mother has lived at Oxenford House for 6 months. I cannot speak highly enough of the care that she has received there. The staff are an incredible team who work together to ensure that all my mother's needs are met. Along with managing her practical care, a great deal of effort is put into making her life as rich as possible. She loves being taken out for walks and taking part in all of the activities that are on offer. The new vehicle, which has just been purchased, means that she can now be taken out to places a little further away and that has made her life much more interesting. I always feel very welcome whenever I call in to visit, and so do the rest of my family.

Because I live very close to Oxenford I have been able to visit more often and longer than any other relatives. Unobtrusively I have been able to observe various activities and see the genuine affection that many of your carers have for the old folk, especially those who need the most help. From my observations, I feel happy and confident that my wife was, and would be, safe and lovingly cared for in Oxenford. Thank you to all the carers there, individually and collectively.

Comfortable but above all, caring in a family and friendly atmosphere. Will look forward to the next opportunity for a period of respite care.

Highly recommended.

Such a wonderful home from home. During December everyone has been involved in activities, making gingerbread, Christmas cakes, decorations, reminiscing about Christmas past and singing. This is just a few of the things they have been doing. All the staff are kind and always have time for their residents and their relatives! Mum is happy here and that says it all.

Mum stayed at The Abbeyfield Oxenford House for two weeks respite following her illness. She received excellent care throughout and on leaving said 'I am only going home thanks to you helping me to get better'. Everyone was professional and compassionate and concerned to meet Mum's individual needs.

The home is extremely comfortable and the overall care is very good. The general atmosphere is very relaxed and friendly with varied activities. Overall, 2.5 enjoyable years so far.

My mother has been a resident at Oxenford House for 8 years and the staff continue to care for her as her dependency has increased. I am so grateful she has not had to move on to another care home as she has become more frail and forgetful. It means so much to the family that we have a relationship with those who look after our mother thoughtfully and patiently and that she trusts them to do so too.

The staff and facilities are to be congratulated, especially since covid 19 has been an issue in the community. The staff are friendly and supportive of my father's care needs. My father's medical welfare is well managed and I've been kept informed about any issues concerning his health. Overall, the building and rooms are well maintained and the garden is well kept, landscaped and seasonally planted to create an inviting and safe area for residents and visitors. The Abbeyfield has held several resident and family events over the past 12 months, including Christmas, which have been well organised and enjoyed by all attending.

Dad has been very well cared for, especially since Covid struck, when he aged quite a bit, they have been so patient with him. He always seems to enjoy his meals (and if their social events are anything to go by, the chef is excellent) and is always looking smart and well-tended. I always felt confident that Dad is well looked after.

Cosy, homely care home with friendly and caring staff.