Oxenford House

March 2021 saw mums 100th birthday which everyone made very special. A beautiful cake was made for mum with a picture of her favourite dog on it, I joined her at the pod for cake. Mum herself says everyone is very kind to her and the food is good, for a fussy eater that is high praise. Thank you to all the staff for making mum's new home so safe and comfortable.

It was a difficult decision for me to make to put him in Oxenford House, but it's wonderful to see the difference in him now.

My father moved to Oxenford House in early 2020, settled in quickly and was very happy there. I think that was largely due to the happy atmosphere in the home and the excellent personalised care and genuine affection he received from the staff. Many of the carers have worked at Oxenford for several years and it is obvious that for them it is more of a vocation than just a job. The home fully deserves its CQC rating of outstanding for care. I have been particularly impressed by how well and cheerfully they have coped with the pressures of the coronavirus working conditions. The food is good, the garden is very pleasant and the activities programme is varied. A planned upgrade of residents rooms will make the home even better. The management team are friendly and efficient and communicate well with residents' families. I have visited relatives in other care homes and Oxenford is definitely the best I have experienced. I don't think I could have chosen a better one for my father.

Outstanding!

Oxenford house is a brilliant care home with an excellent manager and lovely staff. Any worries I had about sending my father there were quickly allayed when I saw how content and happy he is there.

My mother has been a resident of Oxenford House since 2007. She is very happy there, and her care has been exceptional. It has truly become her home. All the staff have shown her nothing but kindness and understanding. She is now 95 and has lost a lot of her abilities, but the carers have always made her feel comfortable and treated with dignity. I cannot recommend it more highly.

All staff are extremely kind and caring, and there is a very happy atmosphere in the home. The accommodation is in need of updating, but plans to do this at the beginning of 2020 have sadly been delayed due to the current situation.

I can only describe this care home and its team as absolutely outstanding. My mother moved in at the end of May and everyone at the home has fone the extra mile and more to make her and her family welcomed and settled. I can only give the whole team the highest commendation.

As my mother's needs became more demanding, the staff were able to adapt the care needed and provide a happy and genuinely caring environment. This flexibility and care were maintained providing a warm, caring, comfortable and familiar place to be until she passed away in May 2018. Inside I am oozing more positive feelings but being a man I am to the point.

The end-of-life care she was given was excellent and she was very relieved to be able to receive the care she needed without having to be admitted to hospital. In my mother's last few days, I was touched by the care taken with small details to make her room quiet and restful.

I have recommended Oxenford House to other people and will continue to do so.

My Mother was at Abbeyfield Cumnor for about 6 years and I have nothing but praise for the way that she was looked after and the very professional management there. Everybody showed very tender care and great patience in dealing with her character and various needs.

I hope that it is still running when my time comes.

I am very happy to recommend Oxenford House as a place which has provided and is providing very good care for my mother, who has been a resident there for the last 6 years. The staff manage her complex needs with sensitivity and care. She has arthritis, poor sight and hearing and is now in the advanced stages of dementia. It has been a blessing for me and all her family to know that she is well looked after by staff who understand her well. One particular asset of this home is the fact that the staff change little and so they get to know the residents very well and are able to cater for their changing needs over a long period of time.

I would absolutely recommend Oxenford House.

Overall, I am very impressed with the care my mother receives. All the staff seem friendly and helpful. The residents have a variety of entertainments on a regular basis. The staff interact in a caring fashion with the residents and will help with any queries I may have. All staff are approachable and nothing seems too much trouble for them.

The house is clean and fresh smelling. The meals served are varied with a couple of choices on the menu. It's a small and cosy establishment, carpeted throughout, giving a quiet atmosphere.

I would consider Oxenford House myself if ever I have the need of help in my old age.

Oxenford House was the first residential care home we entered that exuded happy active homeliness, most of the residents were up and about in the main day rooms doing organised activities, in with the hairdresser, reading or chatting with each other and staff. There were no “head back mouth open” residents in evidence which were often the most common sight in other homes we saw; I didn't believe that happens by accident and since my mother moved in 9 months ago we now know it doesn't.

To be honest it's difficult to say how positive I feel about the care my mother is getting without sounding over the top but I am totally genuine when I say the management and staff in all areas are first class. As a relatively small home the manager is constantly in contact with all the team and has been able to retain key people for many years and that really matters in delivering the highest quality care. This home is a little gem and my mother is very happy there.