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The home accommodates up to 52 residents, including a dedicated, secure unit with 10 beds designed specifically for those with advanced dementia, ensuring their safety and providing the appropriate care.
Residents can enjoy a variety of communal spaces, including...
Care Provided by St Augustine's Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Augustine's Care Home for full pricing details and T&Cs.
Contact St Augustine's Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sisters Hospitallers of the Sacred Heart of Jesus CIO
- Voluntary / Not for Profit Owned
Person in charge
- Bernad Lokubalasuriya(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1952
- Last Refurbishment: 1997
- Number of floors: 2
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Big garden, Chapel
Parking
- Lots of parking space
St Augustine's Care Home Reviews (32)
St Augustine's Care Home has a Review Score of 8.9 (8.888) out of 10, based on 6 reviews in the last 2 years.
Over all time St Augustine's Care Home has 32 reviews.
Mum is 91 and for years I and my family had been in despair for her health and safety because she lived alone. What a blessing to find St. Augustine's home for her, early this year. I was encouraged at my first meeting and they were so positive and welcoming. I could see clearly as I looked around, that her management and leadership has underpinned a beautifully bright, clean and well- functioning environment. Fun, too. The carers are so professional and loving in their response to the elderly there, as indeed, are the Sisters who contribute so much in their daily lives. It is very reassuring to know that my mother's needs are carefully monitored; I have been kept informed of each little break in her health (which is managed swiftly) and updated. It's so good to see Mum eating and drinking properly again and being well. The chefs produce the most marvelous food. In Lockdown, standards and spirits have been kept high. Absolutely five stars, St. Augustine's.
Best Wishes
Aurea
My mother has been at St Augustine's since April last year and she has received extremely good care from all the staff, sisters and management. While the home has been in lockdown the entertainment has been fantastic, long may it continue. Mum is always very pleased with the meals and says everybody is lovely. Also, the large garden is such a bonus and is so well maintained.
Best Wishes.
St Augustine's has done a fantastic job of looking after my father. The manager has been simply incredible. She moved into the home during Covid to provide the necessary support and has thankfully kept the home Covid free. Not only this but she has filled the home with love and much laughter and regularly arranges parties which are the highlight of my father's week! A great home full of care and compassion.
Best wishes.
On the day I first entered the home, with my Mum I was struck immediately by how sparklingly clean it was and that it smelled house clean not clinically clean. The next thing I heard was laughter coming from the lounge where the residents were playing skittles or enjoying watching the fun.
We were taken up to the room and then members of staff came to welcome Mum, they were all kind, friendly and caring.
Unfortunately due to Covid, I then had to leave Mum in their care, but I received daily from Mum how they were so lovely and kind to her, nothing was too much trouble.
Mum comes home tomorrow, much stronger and revived from the stroke and with a confidence that she can cope with the effects left from the stroke and continue her life in her own home, I couldn’t have asked for more.
Best Wishes.
The spirituality of the home is very much there and this aspect brings a lovely calm and peaceful contribution to the residents' lives. We trust the home completely and know they have Dad’s interests at the top of their agenda.
Dear Noel, thank you so much for a such lovely review. Best Wishes, Aurea.
Our mum was unhappy about leaving her own home for respite care, but since she has moved to St. Augustine's, we have seen her blossom. The hard-working staff can't do enough for her and have shown her personal kindness we will always be grateful for. The tasty and nutritious food, and extensive and beautifully-kept grounds she can walk in, have also helped to rebuild her strength and spirits. Before lockdown, we would have described the entertainment on offer as minimal, but since then, the staff, under their inspirational manager, have really gone out of their way to keep residents distracted and entertained. We really hope that events and activities will continue post-lockdown. The only other improvement we would suggest is more rooms with en-suites (the number is currently very limited). However, for warmth, kindness and a high level of care, it would be hard to find anywhere better.
God Bless you.
My Aunt came to stay in St Augustines in December last year. She enjoyed Christmas there. The Covid-19 has presented huge challenges for the manager and staff, which they have met by continuing to give great care, but also going the extra mile to make sure the residents are happy, entertained and anxiety-free. I feel St Augustines is a very special place, where they demonstrate God's love in all they do. They have exceptionally high standards and have made my Aunt feel valued and loved. She says the food is excellent too!
God Bless you.
During lockdown, the staff have been fantastic in ensuring the social events and activities are enjoyed by the residents. I am happy that my mother is in a safe and caring environment.
God Bless you.
Mum has been at St Augustine's for two and a half years. On arrival, she was fairly well but at 99 age has taken its toll. Throughout her stay, the staff have been more than attentive and have continued to tailor the care to her needs. The decor is bright and cheerful, the residents are encouraged to join in with crafts and there is a wide range of entertainment provided, including singing, dancing and celebration of events of the day. There is a beautiful garden which is used as much as possible and visitors of all ages are welcome. The diligence during the Coronavirus outbreak was second to none with staff moving in to ensure smooth running of the home. Relatives were kept informed and given the opportunity to communicate with their loved ones. The entertainment provided by the staff during that time was inspiring and the residents all appeared to be having a wonderful time. All in all St Augustine's is a very caring organisation with hard-working staff.
God Bless you.
These last twelve months have been very demanding for Mum, she entered the home after recovering from a fall at her own home, requiring a partial hip replacement, bringing further strain when walking, adding to this slowdown, the onset of dementia was gradually developing. Being at St Augustine's has been such a load off our minds, especially now we have the Coronavirus to cope with.
Thank You So Much Alex for taking the time to write a such lovely review. Many thanks and God bless you.
Exceptional care is being given to my mum. The manager, together with the staff has planned and managed the response to lockdown brilliantly, keeping families of the residents well informed and maintaining a calendar of activities for the residents to enjoy. While the lockdown prevented visits, we could have video calls and I felt assured by the kindness and support given to my mum.
God Bless you
St Augustine's has provided a lovely, warm and caring home for my father since February. He settled in quickly and everyone made him feel welcome. All the staff stop and chat and everyone smiles. There are plenty of activities and there is even some arm-chair keep-fit. You can join in with activities or not, the choice is yours. Birthdays are celebrated and in normal times, families are always welcome; if you are there at 3 o'clock there is always tea and cake! On sunny days, Dad has enjoyed the large gardens, he loved gardening so this is a treat for him. If I have a query, for example, Dad's mobile phone needs charging, or I have a question about his medication, then it is easy to contact the home and everything is promptly dealt with. At first, Dad was unsteady on his feet and fell a few times. I was always contacted and informed and involved in discussions. There have been no more falls and I feel confident that I am an equal partner in his care. We made the best choice for Dad's care.
Thank You so Much Jane for a such lovely review. God Bless you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 July 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

As the Registered Care Manager of St. Augustine’s Residential Care Home in Addlestone, I oversee daily operations to ensure outstanding care while maintaining full compliance with regulatory requirements. I manage staff, budgets, and tailored care plans, fostering a secure, welcoming, and compassionate environment for residents. My role requires strong leadership, a thorough understanding of healthcare guidelines, and a dedicated commitment to person-centred care.
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