Care Homes Owned by Sisters Hospitallers of the Sacred Heart of Jesus CIO

Outstanding professional care has been shown with love and kindness from the start . They go out of their way to properly protect and care for my relative. The medical link up of needs for residents is very good and they take proper measures to prevent accidents . The entire home is very clean and rooms are properly continuously cleaned . Staff are kind and friendly and always on hand to sort out needs of patients . The food is good.

Overall all my family members who visit feel the same as me about the brilliant St. Teresa's.

Due to my condition psp my needs could change at any time meaning i could at some point require nursing care but until then my needs are being met to high standards and i'm very happy here.

This has to be the most beautiful all encompassing Home in London if not an absolute wonderful example of care at its best. The homely spotless environment the sheer beauty of the surroundings space church gardens and the gentle generosity of staff only caps the service and time given to all. The sisters of St Theresa's are the icing on the cake. Care at any time for the vulnerable and elderly is a complex all absorbing and time demanding job. Here my impression is always one of total effortless commitment. Wonderful management and may they always be blessed in all their work. Thank you

The staff are very friendly but diligent in their care, the home is scrupulously clean and the gardens are lovely. Residents seem very happy and enjoy outings occasionally. The food is very wholesome

Very high standard of care. Staff are very kind and patient. Lovely atmosphere. Lovely setting with beautiful gardens and ample parking for visitors. Always made to feel very welcome when we visit my mum.

I have found this care home to be excellent in every way. For years I worked in various homes in this area as a physiotherapist. I found they vary so much and also I found that you knew fairly quickly if they were not as they should be. As I entered Footherly into their welcoming hall I said 'this feels good may be able to leave him here- 'not sure why I felt that ! But my opinion after 18 months has proved my feelings that day. They keep their caring lovely staff for years , they entertain the patients with loads of activities . The food is good etc etc - the main thing is I trust them and wish other homes I've been have come up to their standard and more importantly , their kindness and compassion .

I am so grateful to all the Team.

St Augustine care home is a truly special place the moment you walk in, you feel the warmth it's cosy environment charm of its beautiful old building. The chapel is absolutely stunning.you can clearly see the effort and dedication that has gone in to making continuous improvement The management team is incredibly welcoming, supportive and genuinely committed. I would highly recommend St Augustine Care Home to anyone looking for compassionate care.

My wife is resident and is extremely well cared for both by the sisters and the care nurses. she was at home for many years and I intended that she should be looked after there with the help of visiting carers, however, events overtook us and St.Teresa's came to the rescue for which I am very grateful.

There is always a warm welcome and lots of smiles.

My mother has recently passed away and Footherley have been amazing in supporting us all. All of the staff treat us as family - we are so grateful for everything they have done for us.

We have been very happy to entrust the staff with looking after our Mother and feel they got to know her very quickly, attending to her needs with much care and compassion, and ensuring all her needs are met.

The experince I have had has been excellent.

I have attended a relatives meeting, which was very well organised.

My Mum moved into St Augustine's Care Home in January 2023 after having a heart attack and pneumonia and being left extremely weak and unable to walk. It was fortunately recommended to us by one of her friends. The staff were very welcoming and caring both to her and our family. They managed to nurse her back to better health than we could have hoped for and keep her safe and happy. I am so grateful to the sisters, carers and receptionists for their kindness and the dignity with which they treat the residents. The atmosphere is perfect for my Mum and she loves the religious aspect, particularly being able to attend Mass at the beautiful little chapel there.

All levels of staff well versed with my mother's needs. Tireless effort at all levels support my mother. Thank you all.

Being at the care home had enabled me and my siblings to feel peaceful that my mum is being well cared for and that mum is happy, has made some friends and feels that she is at home.

THANK YOU.

Looking forward to enjoying the beautiful gardens with Mum in the Spring. Mum is so contented and for that I am extremely grateful.