Care Homes Owned by Sisters Hospitallers of the Sacred Heart of Jesus CIO in London

Overall all my family members who visit feel the same as me about the brilliant St. Teresa's.

This has to be the most beautiful all encompassing Home in London if not an absolute wonderful example of care at its best. The homely spotless environment the sheer beauty of the surroundings space church gardens and the gentle generosity of staff only caps the service and time given to all. The sisters of St Theresa's are the icing on the cake. Care at any time for the vulnerable and elderly is a complex all absorbing and time demanding job. Here my impression is always one of total effortless commitment. Wonderful management and may they always be blessed in all their work. Thank you

My wife is resident and is extremely well cared for both by the sisters and the care nurses. she was at home for many years and I intended that she should be looked after there with the help of visiting carers, however, events overtook us and St.Teresa's came to the rescue for which I am very grateful.

There is always a warm welcome and lots of smiles.

THANK YOU.

My father is a resident and I find the staff and receptionist always helpful and caring. The holy sisters help as well and are always approachable. The home is very easy to get to by transport. The registered nurse, case manager and staff are always happy and helpful. Thank you.

They have good, clean facilities and the food is really good. So very happy she’s moved here. Thanks to them for all the hard work and dedication they give to the residents.

The residents are treated with dignity and love.

I would recommend St. Teresa’s to anybody having to put a loved one in care and wanting to ensure their dignity and quality of life was put front and centre every day.

The caring ethos at St Teresa's is remarkable. It is a warm and friendly home which really cares about the welfare of those it looks after. Other homes may have more modern facilities, may look good and may be slick at talking the talk but St Teresa's and its remarkable team of carers have something much more special going for them. They have the palpable warmth and generosity of spirit exuded by the nuns, a team of carers who are genuine and kind and with a sparkle of fun and a manager who has the ability to mix professionalism with a lightness of touch which results in a happy and effective working environment.

Always a pleasure to visit. It’s always clean and my mother-in-law and all the residents are in great spirits. The staff are particularly skilled at maintaining the dignity of all the people who live there despite the medical challenges they may be facing.

My mother is a resident at St Teresa’s since May of this year (2023). The place is pristine, inviting, warm and all one feels in every single interaction with any member of the staff, from the reception to the floor and events staff, is how much they care for the work they do, and the residents. There is a sense of dignity and peace. I believe it is because there is a strong Christian ethos grounded in this place. The presence of the hospitalier sisters is pivotal to the peaceful environment the residents enjoy. This is not a job, but a vocation for everyone working here and it shows. My mother lost her ability to communicate in English, she reverted back to her mother tongue (Spanish). Even the staff who don't understand her Spanish go above and beyond to communicate with her. The nutrition, hydration, personal hygiene, pastoral care and mental stimulation are constant in the care plan for these residents. I have volunteered and worked at care homes and St Teresa’s is unique.

Wonderful caring staff who do a great job! Impeccable cleanliness, kind and welcoming atmosphere. Helpful central London location with flexibility and individual attention. Excellent initiative to be offering an outdoor BBQ during weekends in the Summer. Thank you!

Very peaceful and wonderful ethos at St Teresa’s. Caring and kind staff. The house and gardens are beautifully kept. Excellent food with plenty of choice. A wide range of activities including quizzes, singing, and exercises.

Friendly, well-run care home. Carers are always on hand to assist service users. Meal times are very social occasions, and food is generally good - cooked on-site. The rooms are bright and airy, and the fixtures and fittings are well-maintained.

Everything at St Theresa's Home is wonderful, and my mother is very happy indeed there. Couldn’t be happier with the care she received on a daily basis, and it has transformed all of our lives knowing she is in such safe and caring hands.

The staff at St Teresa’s care home are beyond special. They did a wonderful job looking after our mum, who was on palliative/hospice care from a terminal illness. The staff were all kind, caring and patient. The nuns are remarkable and really provided such tremendous emotional support to my mother. We felt so lucky to have found this gem. Thank you for everything.

Around premises is clean and tidy... carers are friendly as well.

Other friends who visit are also pleased with the friendly, caring atmosphere.

Wonderful staff, very caring. A very cosy atmosphere. Lovely garden to sit in. Lots of activities for the residents. Good food. Very efficient in taking my father to the dentist or opticians, especially during Covid. His clothes are well looked after.