






St. Teresa’s Care Home is ideally situated in the heart of West London, encompassing four elegant adjoining residences that have been thoughtfully connected to form a welcoming home with 25 en-suite rooms. It beautifully blends its historic charm with modern, up-to-date interiors.
At St. Teresa’s, residents are encouraged to remain active and social, with a variety of daily activities to join, including dance lessons, walks, quizzes, and concerts. These engaging events...
Care Provided by St Teresa's Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Good to Know
Group / Owner
- Sisters Hospitallers of the Sacred Heart of Jesus CIO
- Voluntary / Not for Profit Owned
Person in charge
- Lendell Morrison(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (26)
- Single Rooms with ensuite Wet Room (9)
Visiting
- The home do facilitate 24hrs visiting
Parking
- If there's no space in Roland Gardens' street, visitors are encouraged to park in the hospital, which is about a 10 minutes walk to the centre.
St Teresa's Home Reviews (31)
St Teresa's Home has a Review Score of 9.2 (9.158) out of 10, based on 5 reviews in the last 2 years.
Over all time St Teresa's Home has 31 reviews.
I can not fault the home, food and all the staff. The staff are always extremely helpful, competent and charming, my thanks to the all.
My tiny criticism is, sometimes, access to the Home on Sundays can be difficult with no one answering the door bell.
Overall all my family members who visit feel the same as me about the brilliant St. Teresa's.
This has to be the most beautiful all encompassing Home in London if not an absolute wonderful example of care at its best. The homely spotless environment the sheer beauty of the surroundings space church gardens and the gentle generosity of staff only caps the service and time given to all. The sisters of St Theresa's are the icing on the cake. Care at any time for the vulnerable and elderly is a complex all absorbing and time demanding job. Here my impression is always one of total effortless commitment. Wonderful management and may they always be blessed in all their work. Thank you
Thank you so much for your kind and heartfelt review.
We are truly touched by your words and delighted to know that your experience at St Teresa's has been so positive. Your recognition of our staff, the Sisters and the care we provide means a great deal to us.
Thank you again...
My wife is resident and is extremely well cared for both by the sisters and the care nurses. she was at home for many years and I intended that she should be looked after there with the help of visiting carers, however, events overtook us and St.Teresa's came to the rescue for which I am very grateful.
Thank you so much for your kind words and for taking the time to share your experience. We're so pleased to hear that your wife is receiving the care and attention she deserves from our sisters and nursing team. It means a great deal to us to know that St. Teresa's could provide the support you...
The bedrooms are light and airy, and many different sizes.
The garden is lovely and the flowering window boxes are a joyous sight on arrival.
There is always a warm welcome and lots of smiles.
Thank you so much for your kind words and thoughtful review. We're delighted to hear that your mother feels well cared for and that you notice the warmth and friendliness of our team. It's wonderful to know that our activities, Sunday lunches, and garden make a positive difference to her...
It is a wonderful care home with a fantastic staff who are always friendly and it is spotlessly clean
My wife is very well looked after virtually 24 hours a day whether it be ,in her room or lounge , at nighttime and mealtimes
I know from personal experience of looking after her it is so labour intensive but the staff always look after her with a smile on their faces
St Theresa's has been a salvation for both of us
THANK YOU.
Thank you so much for your heartfelt review. We are truly grateful for your kind words about St. Teresa's and our staff. It means a lot to us to know that your wife is receiving the care and attention she deserves and that you have found comfort and support in our home.Our team is dedicated to...
My father is a resident and I find the staff and receptionist always helpful and caring. The holy sisters help as well and are always approachable. The home is very easy to get to by transport. The registered nurse, case manager and staff are always happy and helpful. Thank you.
Thank you very much for your review. We are very glad that your father is happy with us!
They have good, clean facilities and the food is really good. So very happy she’s moved here. Thanks to them for all the hard work and dedication they give to the residents.
The residents are treated with dignity and love.
She was given a beautiful room, with natural sunlight, that was always clean and tidy.
The staff were amazingly compassionate, attentive and patient with my mother, even when her mental health deteriorated.
The food was excellent. Visitors were always made to feel a part of the family. Spiritual needs were taken as seriously as physical ones. Imaginative activities brought each day to life.
My mother ended her life peacefully and painlessly at St. Teresa’s, surrounded by the love and prayers of the sisters and staff and it is testament to the quality of their commitment that so many came to her funeral.
I would recommend St. Teresa’s to anybody having to put a loved one in care and wanting to ensure their dignity and quality of life was put front and centre every day.
The caring ethos at St Teresa's is remarkable. It is a warm and friendly home which really cares about the welfare of those it looks after. Other homes may have more modern facilities, may look good and may be slick at talking the talk but St Teresa's and its remarkable team of carers have something much more special going for them. They have the palpable warmth and generosity of spirit exuded by the nuns, a team of carers who are genuine and kind and with a sparkle of fun and a manager who has the ability to mix professionalism with a lightness of touch which results in a happy and effective working environment.
Always a pleasure to visit. It’s always clean and my mother-in-law and all the residents are in great spirits. The staff are particularly skilled at maintaining the dignity of all the people who live there despite the medical challenges they may be facing.
My mother is a resident at St Teresa’s since May of this year (2023). The place is pristine, inviting, warm and all one feels in every single interaction with any member of the staff, from the reception to the floor and events staff, is how much they care for the work they do, and the residents. There is a sense of dignity and peace. I believe it is because there is a strong Christian ethos grounded in this place. The presence of the hospitalier sisters is pivotal to the peaceful environment the residents enjoy. This is not a job, but a vocation for everyone working here and it shows. My mother lost her ability to communicate in English, she reverted back to her mother tongue (Spanish). Even the staff who don't understand her Spanish go above and beyond to communicate with her. The nutrition, hydration, personal hygiene, pastoral care and mental stimulation are constant in the care plan for these residents. I have volunteered and worked at care homes and St Teresa’s is unique.
Thank you very much for your kind words! It makes us really happy to read about your experience with us! We always strive to make all our residents feel at home.
Wonderful caring staff who do a great job! Impeccable cleanliness, kind and welcoming atmosphere. Helpful central London location with flexibility and individual attention. Excellent initiative to be offering an outdoor BBQ during weekends in the Summer. Thank you!
Thank you very much for your review. We are glad that your experience with us has been so positive and that you like our Summer BBQs!
Very peaceful and wonderful ethos at St Teresa’s. Caring and kind staff. The house and gardens are beautifully kept. Excellent food with plenty of choice. A wide range of activities including quizzes, singing, and exercises.
Thank you very much for your kind words! We always aim to give our residents the best service to make them feel at home.
Friendly, well-run care home. Carers are always on hand to assist service users. Meal times are very social occasions, and food is generally good - cooked on-site. The rooms are bright and airy, and the fixtures and fittings are well-maintained.
Thank you very much for your kind words! We always strive to make all our residents feel at home with us.
Everything at St Theresa's Home is wonderful, and my mother is very happy indeed there. Couldn’t be happier with the care she received on a daily basis, and it has transformed all of our lives knowing she is in such safe and caring hands.
Thank you very much for your lovely words, Tanya. We are very glad that your mum is happy with us!
The staff at St Teresa’s care home are beyond special. They did a wonderful job looking after our mum, who was on palliative/hospice care from a terminal illness. The staff were all kind, caring and patient. The nuns are remarkable and really provided such tremendous emotional support to my mother. We felt so lucky to have found this gem. Thank you for everything.
Thank you very much for your kind words, Dina. We always aim to give our residents the best service to make them feel at home.
Around premises is clean and tidy... carers are friendly as well.
Thank you for your kind words, Josie. We always strive to make all our residents feel at home with us.
Other friends who visit are also pleased with the friendly, caring atmosphere.
Wonderful staff, very caring. A very cosy atmosphere. Lovely garden to sit in. Lots of activities for the residents. Good food. Very efficient in taking my father to the dentist or opticians, especially during Covid. His clothes are well looked after.
Many thanks for your review, Catherine. We are really pleased that both your father and yourself appreciate the quality care that we provide at St Teresa's Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Teresa's Home.
There are no upcoming events for St Teresa's Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for St Teresa's Home.
Accreditations
There are no accreditations posted yet for St Teresa's Home.
Meet the Team (1)

As the Registered Care Manager of St. Teresa’s Residential Care Home, I oversee daily operations to ensure high-quality care while maintaining compliance with regulatory standards. I manage staff, budgets and care plans, fostering a safe and supportive environment for residents. My role requires strong leadership, a thorough understanding of healthcare regulations, and a commitment to person-centered care.
Frequently Asked Questions about St Teresa's Home
What types of Care is St Teresa's Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Teresa's Home have?
There are 26 Single Rooms.
What are the Facilities & Services at St Teresa's Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Teresa's Home to the centre of London?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Teresa's Home to verify any information. View our terms and conditions. St Teresa's Home has an Enhanced Service -more info.