






At Woking Homes, the warmth of their welcome is matched only by the highest standards of care.
They provide a secure, relaxed and homely environment in which the care, wellbeing and comfort of residents are of prime importance.
The accommodation consists of 51 rooms each with en-suite shower facilities, all on the ground floor. There is a large bright dining hall, conservatory and bar lounge, quiet lounge, garden lounge, cinema room and...
Care Provided by Woking Homes
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woking Homes for full pricing details and T&Cs.
Contact Woking Homes to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Woking Homes
- Voluntary / Not for Profit Owned
Person in charge
- Paula Hook(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1989
- Last Refurbishment: 2026
- Number of floors: 1
Room Information
- Single Rooms (49)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (49)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time although meal times should be avoided if possible, unless booked in advance and the visitor is joining a resident for a meal.
Parking
- Parking available on site.
Woking Homes Reviews (28)
Woking Homes has a Review Score of 8.1 (8.113) out of 10, based on 2 reviews in the last 2 years.
Over all time Woking Homes has 28 reviews.
Sadly just a brief couple of months in Woking Homes with a short period of 'end of life care' at the end. As family, we always felt that my mother was happy, safe and very well looked after. The rooms and facilities are excellent. The staff are caring and attentive and always kept the family informed and involved. We were always welcomed when visiting and the administration staff were extremely helpful.
Thank you very much for taking the time to give us such a lovely review. I am glad that we were able to make your mother's stay happy and comfortable.
My brother came to Woking Homes on 8th July 2024. he has been well looked after by all the staff, especially with attention to his medication. Having come from his own home in North Wales, he found it strange, hopefully over the coming months he will settle in. Thank you for helping with the transition.
Thank you for your positive feedback. It is important to us that we make new residents experience of us a positive one when they have made the very difficult decision to give up their own home to come into care.
Both my parents moved in November 21 but sadly my father passed quite soon after. My mother has remained in the home and is very happy there, although grieving. All her needs are met including trips to the gp which is a godsend and she really enjoys the in house hairdresser which gives her a lift. She also enjoys the food.
Thank you so much for taking the time to submit your kind review.
The staff are very caring.
The food and activities are good.
Sadly. as with most care homes, things go missing! We have lost glasses and a wedding ring, sadly, but the home has made an effort to try and find these items.
Generally very happy with my mum here.
Thank you so much for your kind review. We regret that items do, on occasion, go missing, but we will continue to do our utmost to find them.
My brother had been in three other nursing/care homes before arriving at Woking Homes a year ago. It is easily the best. The staff really care about their residents and are always keeping relatives fully informed. They arrange all hospital, dentist, etc, visits and happily take residents to appointments.
Thank you so much for your very kind review. I am pleased that your brother has found a place to settle where he will be happy.
The staff at Woking Homes were welcoming and caring to all her needs and continued to support her admirably.
As an only child, I now feel most relieved that Mum is so well cared for.
The carers inform me about any medical issues to do with Mum. They also maintain a good sense of humour and fun with the residents and, in spite of what must be a difficult job, are always polite and cheerful with residents and visitors.
The food is excellent and plentiful (the chef is fantastic!).
Also, thank you to the hairdresser who brightens up Mum's Thursdays.
Thank you all so much.
Thank you so much for your kind review. It means a lot to us.
Family are always informed of the resident's status and needs. Food is excellent and plentiful and all are cooked onsite.
Thank you so much for taking the time to give us such a lovely review. We certainly do take pride in the quality of food served to our residents, which is locally sourced and prepared with passion by the chef and his team.
Excellent care, staff and food. Everyone at Woking Homes greets you with a friendly warm welcome. I cannot say anything bad about this care home. My mum is happy! Safe and well looked after.
The staff were kind, courteous, caring and professional. They always kept me informed of his welfare and included me in his care plan. Dad was exceptionally well-cared for by the staff at Woking Homes. They supported him and worked with external therapists to improve his mobility issues. The home provided entertainment activities and external day trips out which Dad joined on many occasions. I joined him at Christmas and summer parties which were lots of fun. Staff would often pop into Dad's room for a chat which he really enjoyed. They even visited him several times when he was moved into a hospice. They were very kind to me too. I have no hesitation in recommending Woking Homes.
Thank you for such lovely feedback. It was our pleasure entirely.
A warm and friendly home in general, and the staff are on the whole very nice.
Thank you for taking the time to share your experience here at Woking Homes; it is very much appreciated.
A caring and professional care home with attention to detail with a railway bias.
Thank you very much for this kind review, we really appreciate your feedback.
From June to October, my husband has been extremely well looked after by the team at Woking Homes. The care was excellent from his personal daily care to his involvement in the community there. All his daily needs were catered for, his nutrition to entertainment. He was supported with his mobility and encouraged on every occasion to circulate as much as possible. He was able to come home at weekends and also enjoyed partaking in the entertainment activities provided.
Thank you for your lovely review. It was our pleasure to be able to care for such a lovely man. He will be sadly missed.
Thank you very much for looking after and caring for our father.
Thank you very much for your positive feedback. Let's hope that we can soon end the 14 days quarantine following hospital stays, as it can be very tough on our residents.
We managed to get Mum into the home three days before the first lockdown in March 2020. Despite Mum suffering from dementia, being moved into strange surroundings and then not being able to see her family for the next 3.5 months, due to Covid restrictions, Mum settled into her new home/routine very well. I believe this was due to the excellent care that she received. The whole Covid situation has been very difficult for us as a family, with the general family not being able to visit, but I have been able to maintain visits throughout, even though behind a screen with no physical contact. The staff have always been very, very good and appear to be genuinely caring towards Mum. Her medical side is excellent, with us being informed of every issue as and when it occurs and with regular updates about Mum's overall health and wellbeing. I would thoroughly recommend Woking Homes to anyone thinking of placing a loved one into care. Keep up the good work.
Thank you very much for your positive review. It has been a difficult time for all, during Covid-19. I am relieved to now be able to facilitate contact visits, which will certainly benefit our residents and their families.
My mother developed dementia at quite a fast rate. We had been mulling over her needs and my husband came across Woking Homes. This was early March 2020 and she moved in just 3 days prior to national lockdown, so we’ve only known the home to be in a time of a pandemic. They’ve handled everything brilliantly and from the little I’ve seen of my mother, I can tell she is well looked after and well-fed. The staff are amazing and always friendly. I wouldn’t hesitate to recommend it.
Thank you for your review. It has been a very difficult year for families and residents with limited visiting. With contact visits now in place, I hope you will both benefit from a more meaningful visit.
Also, they take care of all the visits to the GP or Dentist etc and you don’t have to worry.
This home and its management are excellent. It is a very special place.
They have a cinema room Saturdays and also Sunday mass on the TV also daily entertainment.
Thank you so much for your kind and positive feedback.
My mother has been a resident of Woking Homes for the last five years and I am extremely grateful for the excellent care that she has received throughout this time, despite her advancing dementia. The staff are extremely professional and well trained, as well as being wonderfully caring and patient. She has a lovely room and the facilities and food are excellent. The staff communicate very well with me and are very supportive of the residents' families. 10 out of 10.
Thank you for your kind and positive feedback.
Having visited several care homes before deciding on Woking Homes, I can say this home is the best by a long way. The ratings below indicate this. Management and staff cannot be faulted and the meals are five-star quality. My mother is very happy here. Well done and thanks.
Thank you so much for this review. I am very pleased that your mother has settled in so well. I am very proud of our dedicated team of staff and I will pass your comments on to them.
I have been a resident for the past 4 months. I have always been treated in a most courteous manner by all the management and staff. Most of the other residents are very friendly and have made my stay a very pleasant one and also cured my loneliness. The various activities provided give considerable entertainment and are well attended by the residents.
Thank you for your kind review of Woking Homes from a residents perspective. I am pleased to hear that your experience is a positive one.
Nan was placed at Woking Homes for 2 weeks respite but with the support from the staff she settled in and now lives there permanently. When we visit nan as a family, the staff are very welcoming and even give extra attention to Nan's great-granddaughter, who is two!
I am pleased that your grandmother has settled in so well. Thank you for the positive feedback, I will pass it on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woking Homes.
There are no upcoming events for Woking Homes.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Woking Homes.
Accreditations
There are no accreditations posted yet for Woking Homes.
Meet the Team (2)

Registered with the Care Quality Commission (CQC) as Woking Homes' Nominated Individual, Sarah oversees the running of the Homes and charity. Sarah joined the team in 2010 and has worked in the care sector since 1988.

Registered with the Care Quality Commission (CQC) as Woking Homes' Registered Manager, Paula joined the team in 2015. She is responsible for the day-to-day running of the home and overseeing and maintaining the high standards of care.
Frequently Asked Questions about Woking Homes
What types of Care is Woking Homes registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Woking Homes have?
There are 49 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Woking Homes?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Woking Homes to the centre of Woking?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woking Homes to verify any information. View our terms and conditions. Woking Homes has an Enhanced Service -more info.