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Woking Homes

Oriental Road, Woking, Surrey GU22 7BE
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Woking Homes, Woking
Woking Homes, Woking
Woking Homes, Woking

At Woking Homes, the warmth of their welcome is matched only by the highest standards of care.

They provide a secure, relaxed and homely environment in which the care, wellbeing and comfort of residents are of prime importance.

The accommodation consists of 51 rooms each with en-suite shower facilities, all on the ground floor. There is a large bright dining hall, conservatory and bar lounge, quiet lounge, garden lounge, cinema room and...  

Care Provided by Woking Homes

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,086 - £1,432£1,171 - £1,486
Residential Dementia Care£1,086 - £1,432£1,171 - £1,486

Contact Woking Homes to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Woking Homes
  • Voluntary / Not for Profit Owned

Person in charge

  • Paula Hook(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2026
  • Number of floors: 1

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (49)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors welcome at any time although meal times should be avoided if possible, unless booked in advance and the visitor is joining a resident for a meal.

Parking

  • Parking available on site.

Woking Homes Reviews (28)

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8.1

Woking Homes has a Review Score of 8.1 (8.113) out of 10, based on 2 reviews in the last 2 years. Over all time Woking Homes has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from V W (Daughter of Resident) published on 5 July 2018 Submitted via Postal Card
Overall Experience

Sadly my father has just passed away, both he and my mother were cared for here for the last 4 years. I cannot praise enough the care and support they received, the kindness of the staff towards them and the way that they were treated with dignity. I knew that they were safe at all times and I knew that my parents were happy.

Reply from Sarah Kemp, Chief Executive at Woking Homes

We consider it a privilege to have been able to care for both your Mother and Father they were a special couple. Thank you for your kind feedback, I will pass it on to the team.

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Review from Pauline N (Daughter of Resident) published on 21 June 2018 Submitted via Postal Card
Overall Experience
From the first day Mum moved in all of the staff have been very friendly, helpful and caring.
A difficult adjustment for Mum was made very easy by the staff.
Woking Homes came recommended and we as a family have been very satisfied with the care and attention given to all the residents.

A definite positive change in Mum since moving in is very encouraging for the family.

Reply from Sarah Kemp, Chief Executive at Woking Homes

Thank you very much for such a positive review. We have a great team of staff of which I am very proud.

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Review from Frances H (Sister of Resident) published on 31 May 2018 Submitted via Postal Card
Overall Experience

He is well looked after. Would like my brother to be taken out of his room in a wheelchair if he is unwilling to walk as at the moment he is spending too much time in his room alone.

Reply from Sarah Kemp, Chief Executive at Woking Homes

Thank you for your kind review. We endeavour to encourage residents to participate in activities or socialize with others and are more than happy to provide a wheelchair to enable them to do that. Ultimately sometimes despite our encouragement, some people choose to remain in their room. We will continue to encourage your brother and will keep you updated.

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Review from John B (Brother of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

My sister, who is blind, deaf and has various other ailments has been a resident for 2 years. In that time her general health has improved immeasurably. The staff are kind and caring. The food is excellent and cooked on the premises with meat supplied by a local butcher and fruit and veg by a local supplier. Although my sister can't participate, the home arranges various activities for residents and hold coffee mornings and parties throughout the year. They provide transport for doctor appointments (and hospital). My sister has flourished since becoming a resident and her laughter is infectious.

Reply from Sarah Kemp, Chief Executive at Woking Homes

Thank you for taking the time to share your feedback which is important to us not only as a home but also as a team. Laughter is the best medicine and there is nothing better than to hear the laughter of residents and staff having some fun.

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Review from Susan (Daughter of Resident) published on 10 January 2018 Submitted via Website
Overall Experience
My mother was a happy resident of Woking homes since January2015. It was her chosen Home once managing in her own home became too difficult. Her room was spacious and comfortable with a good garden view, her bathroom was large, furnished with a good shower space that a disabled person could use and extremely clean at all times.
The communal rooms are light and bright as are the corridors. The dining room is a smart and light space with good food prepared to a high standard.

The Care staff have good training in looking after the needs of Residents, they are extremely aware too of the needs of visiting relatives, as are the Office Staff and Medical Teams. The Activities are well planned and are varied. Each resident receives a weekly programme posted through their front door letterbox.

There is guest accommodation, a swimming pool and a Bar occasionally.

Sadly my mother died in November, End of Life Care was provided which was comforting after a stay in hospital.

Thank You All

Reply from Sarah Kemp, Chief Executive at Woking Homes

Thank you, Susan. It was our pleasure and privilege to have cared for your mother, she is greatly missed by all. We wish you and the family all the best and hope you will keep in touch.

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Review from Kay N (Daughter of Resident) published on 9 January 2018 Submitted via Website
Overall Experience

As a former Chairman of Age Uk in the borough of Waverley, and a former Community Council Health Council member, I have had occasion to visit many nursing homes over the past 20 years. I have never found a more perfect example of how older people should be cared for than at Woking Homes. It is a beacon for elderly care. The staff from top to bottom work tirelessly in the interest of their clients. However, I do worry about the inadequate level of local authority funding in the future.

Reply from Sarah Kemp, Chief Executive at Woking Homes

Thank you for such positive feedback which I will pass on to the staff team.

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Review from David C (Godson of Resident) published on 12 May 2017 Submitted via Website
Overall Experience

My 93-year-old godfather went to Woking Care Home at the beginning of January 2017 initially for respite care but since decided to stay as a permanent resident. Throughout his short stay so far he has been given the very best care that we could have wished for. Every single member of staff both administrative staff, as well as care staff, has been unfailingly courteous and kind. The food is incredibly good and all homemade including the bread and hot cross buns!

The care staff are highly attuned to residents' medical needs and have been excellent at identifying any signs that may require medical intervention.

The home itself is spotlessly clean, light and airy. The bedrooms are spacious and there is scope for residents to bring some items of their furniture with them.

The overall feeling of the home is one of being in a restful family environment. We are so relieved to think that my godfather is in a place of safety and where he is cared for with dignity and compassion.

Reply from Sarah Kemp, Chief Executive at Woking Homes

Thank you for your very positive feedback. I am so pleased that your godfather has settled in so well. I am extremely proud of the the home and the staff team who work very hard to ensure that our residents feel at home and are confident that their care needs are met, while maintaining their own...  

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Review from Ron B (Son of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience
I found the home's staff very helpful when looking a home for my mother. They offer many activities for the residents, both physically, to help keep them mobile and mental to stimulate thought.
The staff are helpful and offer a high degree of respect and care for their residents. The rooms are spacious, with ensuite facilities, all well furnished and are kept clean at all times.

I would have no reservations in recommending this home to friends for their loved ones.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (2)

Sarah Kemp
Sarah KempJob Title:Chief ExecutiveJoined: 2010

Registered with the Care Quality Commission (CQC) as Woking Homes' Nominated Individual, Sarah oversees the running of the Homes and charity. Sarah joined the team in 2010 and has worked in the care sector since 1988.

Paula Hook
Paula HookJob Title:Registered ManagerJoined: 2015

Registered with the Care Quality Commission (CQC) as Woking Homes' Registered Manager, Paula joined the team in 2015. She is responsible for the day-to-day running of the home and overseeing and maintaining the high standards of care.

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