






At Woking Homes, the warmth of their welcome is matched only by the highest standards of care.
They provide a secure, relaxed and homely environment in which the care, wellbeing and comfort of residents are of prime importance.
The accommodation consists of 51 rooms each with en-suite shower facilities, all on the ground floor. There is a large bright dining hall, conservatory and bar lounge, quiet lounge, garden lounge, cinema room and...
Care Provided by Woking Homes
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Woking Homes for full pricing details and T&Cs.
Contact Woking Homes to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Woking Homes
- Voluntary / Not for Profit Owned
Person in charge
- Paula Hook(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1989
- Last Refurbishment: 2026
- Number of floors: 1
Room Information
- Single Rooms (49)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (49)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors welcome at any time although meal times should be avoided if possible, unless booked in advance and the visitor is joining a resident for a meal.
Parking
- Parking available on site.
Woking Homes Reviews (28)
Woking Homes has a Review Score of 8.1 (8.113) out of 10, based on 2 reviews in the last 2 years.
Over all time Woking Homes has 28 reviews.
Sadly my father has just passed away, both he and my mother were cared for here for the last 4 years. I cannot praise enough the care and support they received, the kindness of the staff towards them and the way that they were treated with dignity. I knew that they were safe at all times and I knew that my parents were happy.
We consider it a privilege to have been able to care for both your Mother and Father they were a special couple. Thank you for your kind feedback, I will pass it on to the team.
A difficult adjustment for Mum was made very easy by the staff.
Woking Homes came recommended and we as a family have been very satisfied with the care and attention given to all the residents.
A definite positive change in Mum since moving in is very encouraging for the family.
Thank you very much for such a positive review. We have a great team of staff of which I am very proud.
He is well looked after. Would like my brother to be taken out of his room in a wheelchair if he is unwilling to walk as at the moment he is spending too much time in his room alone.
Thank you for your kind review. We endeavour to encourage residents to participate in activities or socialize with others and are more than happy to provide a wheelchair to enable them to do that. Ultimately sometimes despite our encouragement, some people choose to remain in their room. We will continue to encourage your brother and will keep you updated.
My sister, who is blind, deaf and has various other ailments has been a resident for 2 years. In that time her general health has improved immeasurably. The staff are kind and caring. The food is excellent and cooked on the premises with meat supplied by a local butcher and fruit and veg by a local supplier. Although my sister can't participate, the home arranges various activities for residents and hold coffee mornings and parties throughout the year. They provide transport for doctor appointments (and hospital). My sister has flourished since becoming a resident and her laughter is infectious.
Thank you for taking the time to share your feedback which is important to us not only as a home but also as a team. Laughter is the best medicine and there is nothing better than to hear the laughter of residents and staff having some fun.
The communal rooms are light and bright as are the corridors. The dining room is a smart and light space with good food prepared to a high standard.
The Care staff have good training in looking after the needs of Residents, they are extremely aware too of the needs of visiting relatives, as are the Office Staff and Medical Teams. The Activities are well planned and are varied. Each resident receives a weekly programme posted through their front door letterbox.
There is guest accommodation, a swimming pool and a Bar occasionally.Sadly my mother died in November, End of Life Care was provided which was comforting after a stay in hospital.
Thank You All
Thank you, Susan. It was our pleasure and privilege to have cared for your mother, she is greatly missed by all. We wish you and the family all the best and hope you will keep in touch.
As a former Chairman of Age Uk in the borough of Waverley, and a former Community Council Health Council member, I have had occasion to visit many nursing homes over the past 20 years. I have never found a more perfect example of how older people should be cared for than at Woking Homes. It is a beacon for elderly care. The staff from top to bottom work tirelessly in the interest of their clients. However, I do worry about the inadequate level of local authority funding in the future.
Thank you for such positive feedback which I will pass on to the staff team.
My 93-year-old godfather went to Woking Care Home at the beginning of January 2017 initially for respite care but since decided to stay as a permanent resident. Throughout his short stay so far he has been given the very best care that we could have wished for. Every single member of staff both administrative staff, as well as care staff, has been unfailingly courteous and kind. The food is incredibly good and all homemade including the bread and hot cross buns!
The care staff are highly attuned to residents' medical needs and have been excellent at identifying any signs that may require medical intervention.
The home itself is spotlessly clean, light and airy. The bedrooms are spacious and there is scope for residents to bring some items of their furniture with them.
The overall feeling of the home is one of being in a restful family environment. We are so relieved to think that my godfather is in a place of safety and where he is cared for with dignity and compassion.
Thank you for your very positive feedback. I am so pleased that your godfather has settled in so well. I am extremely proud of the the home and the staff team who work very hard to ensure that our residents feel at home and are confident that their care needs are met, while maintaining their own...
The staff are helpful and offer a high degree of respect and care for their residents. The rooms are spacious, with ensuite facilities, all well furnished and are kept clean at all times.
I would have no reservations in recommending this home to friends for their loved ones.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (2)

Registered with the Care Quality Commission (CQC) as Woking Homes' Nominated Individual, Sarah oversees the running of the Homes and charity. Sarah joined the team in 2010 and has worked in the care sector since 1988.

Registered with the Care Quality Commission (CQC) as Woking Homes' Registered Manager, Paula joined the team in 2015. She is responsible for the day-to-day running of the home and overseeing and maintaining the high standards of care.
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