
Howards has a family-like atmosphere in the home. The staff are caring and kindly and attentive.Christopher B(Son-in-law of Resident/Service User)

The care she has had since becoming a resident means she looks like a new woman.Linda P(Daughter-in-law of Resident/Service User)

staff are caring and respectful to each resident treating them as part of a large family.Jane R(Daughter of Resident/Service User)

Howards has a family-like atmosphere in the home. The staff are caring and kindly and attentive.Christopher B(Son-in-law of Resident/Service User)

The care she has had since becoming a resident means she looks like a new woman.Linda P(Daughter-in-law of Resident/Service User)

staff are caring and respectful to each resident treating them as part of a large family.Jane R(Daughter of Resident/Service User)

Howards home stands in the pleasant residential district of Addlestone, a few minutes walk from a small cluster of local shops. It is within 2 miles of the M25 (Jn 11) and readily accessible from Central London and the Home Counties.
Opened in 1983, the Home was originally a substantial country house, which have been sympathetically architect extended and converted to the highest standards.
Surrounded by adequate parking and gardens, which are...
Care Provided by Howards
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees quoted depend on room available and include all meals, laundry and activities. Hairdressing, Chiropody, Dentist, Optician, private transport if required and toiletries and newspapers are charged extra at cost.
The price(s) shown are provided by the care home. Contact Howards for full pricing details and T&Cs.
Contact Howards to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Greydales Ltd
- Private Owned
Person in charge
- Nikki Crossley (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (19)
- Couples/Companion Rooms (1)
Visiting
- No visiting restrictions but ask that visitors are mindful of mealtimes.
Parking
- Onsite parking
Howards Reviews (24)
Howards has a Review Score of 9.3 (9.250) out of 10, based on 9 reviews in the last 2 years.
Over all time Howards has 24 reviews.
My mum had a regrettably short but very happy stay at Howards the staff were amazing and couldn't do enough for my mum. I would totally recommend the home and staff for their all around care and compassion.
Thankyou for your lovely comments, they are very much appreciated by us all at Howards
I have visited our friend on several occasions over the past year and always found the staff to be friendly and caring. I like the fact that the atmosphere is homely because I imagine that the home only facilitates around twenty residents. The garden party at the end of August was a great success for friends and staff alike.
Thankyou for you review, the summer garden party is always a success and it is lovely for residents to spend time with family and friends.
My friend appears well cared for and looks comfortable.
The staff are caring, friendly, but also professional. Overall, the ambience is very welcoming. I enjoy my visits and am impressed by the care home.
Thankyou very much for your kind comments. All comments are appreciated.
My mum came to Howards on respite care, but loved it at the home so much she decided to stay permanently. The staff and care were excellent right up to her death a year later. The activities they provided were varied, and the days out were well thought out. A very good experience.
Thankyou for your review, we appreciate you taking the time to write this. It was a pleasure knowing your mum.
We could not have asked for anywhere better for my aunts final years Howard's provide a caring safe environment for all of there residents. We were amazed how many activities they put on for the residents which shows they were prepared to go that extra bit to keep their high standards and everyone happy. All the staff were very friendly and attentive.
Thankyou for your review, the home aims to ensure that our residents are happy, safe and well cared for during their time at Howards.
Howards is friendly, caring and provides a happy and homely environment for the residents. The management team are excellent and the staff are professional, compassionate and provide a high level of care. My parents were extremely well cared for during their time at Howards and were treated with dignity and respect by the team. After visiting, I could always feel reassured that Howards was the right place for my mum and dad. Howards is like a family rather than a business. From the fun activities to the excellent home cooked food. I can't fault Howards and would happily recommend them to anyone.
I visited on her birthday week and she was looking very clean and happy. Her room was tidy. The staff are delightful.
I visited Howards for their annual Christmas party for the residents. As usual I was warmly welcomed and was shown into the main reception room to sit with my friend. There were other residents and friends there and the atmosphere was very happy. We were both given a mince pie and a cup of tea while Christmas songs were played.
My mum was in Howards care home. Everybody was so helpful, very friendly. Every time I asked my mum about the carers she said they're very nice. Mum was so happy in the care home.
The staff were very caring and friendly. I was always contacted to be kept up to date when Mum needed to see her GP. She was always clean in her room and bedding was too.
My mother has been in Howards residential home since the beginning of June. I have found the staff to be very kind and tolerant of their patients and looked after my mother very well indeed. The food is well-cooked, and the rooms are clean and tidy. The home and the people who work there are a tribute to what living in a care home should be like.
I cannot praise the staff at Howards highly enough. The care they have provided to my mother in the last three years has been consistently excellent. There is a such a friendly homely atmosphere and the overall impression is one of a big happy family. Mum was treated with compassion and dignity all the time, and she felt really cared for. I have no hesitation is recommending Howards Residential Home to anybody.
Thank you for the review, it has been an absolute pleasure caring for your mother, she was a lovely person and the staff all miss her.
My mum became a resident at Howards a few weeks ago after a long spell in hospital. She originally came just for respite, but she has decided that she would like to stay permanently. From day one, Mum has been made very welcome and has made lots of new friends. When we visit Mum, the staff are all very welcoming and very polite and respectful, and refreshments are always offered on our arrival. The manager and her wonderful staff go above and beyond in their jobs, and my mum has told me herself that she wants for absolutely nothing. This has given myself and my family great peace of mind. All we ever wanted was for our mum/nanny to be treated with respect, dignity and compassion, and I can honestly say that these wishes are respected. It also gives us peace of mind that Covid restrictions are in place. I cannot praise the manager and her staff enough for the warm welcome and high level of care that they are giving my mum. From the bottom of my heart, I thank you all so very much.
Thank you for the wonderful review; it is an absolute pleasure to care for your mum, and we are all so pleased that she has settled so well and is happy.
Sadly my mother had a very short time in the home, and her health rapidly declined. From the very first visit to the home, we knew Howards was the right place for Mum. Throughout her stay, all of the team demonstrated huge compassion, care and kindness to Mum. They were totally professional and on top of her changing needs as well as always making our family welcome and giving us support. We could not have wished for more.
It is a very sad time for staff and other residents of the home to lose someone, we are extremely grateful that we can offer this service and give families peace of mind.
A warm, friendly and caring home. Staff do all they can to look after my Aunt and make her happy. Sincere thanks to all staff from myself and my wife.
I think it is a well-run home. Clean and safe, what I could see.
Extremely pleased with Howards. The staff are kind, considerate and very caring. We are so grateful that Howards took my mother in as we know she is now safe and being cared for by a great team of people.
To the best of my knowledge, they have looked after my friend very well, taking her to hospital visits, hairdressers and local outings for tea. There is always a warm and friendly welcome when I visit.
My Aunt moved to the home 5 years ago and has been very well cared for by the staff. She is happy and secure. As she has changed the home has adapted well to her needs.
I find that Howards has a family-like atmosphere in the home. The staff are caring and kindly and attentive.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Howards.
There are no upcoming events for Howards.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Howards.
Accreditations
There are no accreditations posted yet for Howards.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Howards
What types of Care is Howards registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Howards have?
There are 19 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Howards?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Howards to the centre of Addlestone?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Howards to verify any information. View our terms and conditions. Howards has an Enhanced Service -more info.