Howards

24 Rowtown, Addlestone KT15 1EY
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9.2 21 Reviews
  • Howards, Addlestone
Howards home stands in the pleasant residential district of Addlestone, a few minutes walk from a small cluster of local shops. It is within 2 miles of the M25 (Jn 11) and readily accessible from Central London and the Home Counties.

Opened in 1983, the Home was originally a substantial country house, which have been sympathetically architect extended and converted to the highest standards.

Surrounded by adequate parking and gardens, which are a feature of the home with level access and pathways, Howards offer a warm, welcoming atmosphere with spacious accommodation and central heating throughout. A full size passenger lift serves the upper floor.

Please visit their website for more details.
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Care Provided by Howards

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1525
  • Self-Funded Residential Dementia Care: £1525 – £1550
  • RESPITE Self-Funded Residential Care: £1525 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1550 – £1575

Fees quoted depend on room available and include all meals, laundry and activities. Hairdressing, Chiropody, Dentist, Optician, private transport if required and toiletries and newspapers are charged extra at cost.

These prices are only a guideline, please contact Howards to find out the exact price for your requirements.

Contact Howards to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Howards to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Greydales Ltd
  • Privately Owned

Person in Charge

  • Nikki Crossley (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (1)

Visiting

  • No visiting restrictions but ask that visitors are mindful of mealtimes.

Parking

  • Onsite parking

Howards Reviews (21)

9.2

Howards has a Review Score of 9.2 (9.232) out of 10, based on 7 reviews in the last 2 years.
Over all time Howards has 21 reviews.

Overall Experience
  • 17
  • 3
  • 1
  • 0
  • 0
Date Published
  • 21
  • 2
  • 4
  • 7
  • 14
Reviewer Connection to Howards
  • 6
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Anne S (Daughter of Resident) published on 13 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly my mother only spent the last four months of her life at Howards. I had been reluctant to move her but financially it was necessary. She blossomed at Howards, we were able to reconnect with her in a way that we had been unable to in ten years. Howards brought out the best in her, she was happy
again and able to interact. Despite Mum's advanced dementia, the care and patience she was shown was extraordinary. I can never begin to thank the management and all the staff enough for their input. I could not begin to recommend Howards too highly, people and care are paramount and the way Mum was looked after was exemplary. It felt like home from home, she had a lovely room overlooking the garden which gave her so much pleasure and spent the summer days sitting out in the sunshine. All the food was home and freshly cooked, the entertainment and activities were great and there were no hidden extras. The communication was first class, we always got to see and talk to the same members of staff, continuity was second to none, especially towards the end. I cannot sing Howards' praises too highly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.232)

Overview of Review Score

The Review Score of 9.2 (9.232) out of 10 for Howards is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.632 for Howards is calculated as follows: ( (50 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 76 Ratings = 4.632
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Howards is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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