Residential care home Moor House, nestled in the charming Staines-upon-Thames, offers spacious and comfortable living for all its residents.
The experienced management and their enthusiastic staff customise care plans according to individual needs and encourage social activity. The kitchen staff create healthy meals and the residents benefit from a hair salon and nail bar, movie nights, exercise groups and trips out.
Green space surrounds Moor House, which has a courtyard and seating area with shelter.
The price(s) shown are provided by the care home. Contact Moor House for full pricing details and T&Cs.
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Moor House has a Review Score of 10 (9.994) out of 10, based on 30 reviews in the last 2 years.
Over all time Moor House has 45 reviews.
My Nan has lived at Moor House for 4 years. She is in simply wonderful hands. Truly caring staff in all departments who treat my Nan with the utmost respect and empathy. This is the happiest time my Nan has had in many years, since moving to Moor House. The home is very clean and expertly run. I am...
My Nan has lived at Moor House for 4 years. She is in simply wonderful hands. Truly caring staff in all departments who treat my Nan with the utmost respect and empathy. This is the happiest time my Nan has had in many years, since moving to Moor House. The home is very clean and expertly run. I am extremely pleased that she lives here, and in how they take great care of her.
Thankyou for the great review, Nan loves your visits, her face lights up when she see you., you are welcome at Moor House anytime.
I have nothing but positive words to say about Moor House care home. I would recommend this care home. The staff are very friendly and helpful. The home manager is very accommodating. The home is always clean. After a year my friend seems to have settled in well.
I have nothing but positive words to say about Moor House care home. I would recommend this care home. The staff are very friendly and helpful. The home manager is very accommodating. The home is always clean. After a year my friend seems to have settled in well.
beautiful relaxed atmosphere. Like home. Attentive, caring staff.
beautiful relaxed atmosphere. Like home. Attentive, caring staff.
Thankyou for your positive reply, we always strive to do our very best, and to make the residents home feel as homely as possible, delivering the highest care possible.
Moor House has been exemplary from the moment I contacted them. Had a tour the same day with Teresa. Arranged an assessment for Mum the next day and Mum was brought in to the care home a few days later. All the staff are excellent and I can leave mum on any day at ease that mum is being well looked...
Moor House has been exemplary from the moment I contacted them. Had a tour the same day with Teresa. Arranged an assessment for Mum the next day and Mum was brought in to the care home a few days later. All the staff are excellent and I can leave mum on any day at ease that mum is being well looked after.
Thankyou for your positive reply, and so happy that Mum has settled in well, we appreciate your positive feed back thankyou.
Everyone is friendly and helpful always a joy to visit with my mum at Moor House. She loves the activities and food! and the caring and loving nature of the staff.
Everyone is friendly and helpful always a joy to visit with my mum at Moor House. She loves the activities and food! and the caring and loving nature of the staff.
Thankyou for your great review, we all strive to do our very best at Moor House, to delivery great quality of care, and compassion, so pleased that you are happy with the service we provide.
Very clean friendly staff lots of activities.
Very clean friendly staff lots of activities.
Thank you for the great review, so happy you are pleased with everything our staff are doing to support and care for Mum.
Mum joined Moor House around 6 weeks ago has settled in very well. The staff are superb, pleasant and always welcoming. Moor House is especially clean. The staff are very friendly and always happy to help mum with all her needs.
Mum joined Moor House around 6 weeks ago has settled in very well. The staff are superb, pleasant and always welcoming. Moor House is especially clean. The staff are very friendly and always happy to help mum with all her needs.
When they move in to our small, friendly, cosy home they become not just part of your family but ours...
Thankyou J.F for your positive reply, so glad Mum has settled into Moor House, this is always great to hear, as moving from their home into a care home is such a big decision for everyone.We always try to make this difficult transition go as smoothly as possible, not just supporting the resident but also the family's , so if there is anything we can do at any time to assist both parties please just reach out to us, we are always glad to help.
All the staff are so friendly and helpful. My mother says the food is wonderful. There is always lots going on and interesting outings.
All the staff are so friendly and helpful. My mother says the food is wonderful. There is always lots going on and interesting outings.
Looking forward to the better weather where we can be out and about more in our moor house mini bus.
Whenever I have visited the home, the residents have always given an aura of happiness. The home has activities taking place every afternoon. There may be quizzes, dancing, or other musical activities, including singing. Overall, I think Moor House is an excellent care home.
Whenever I have visited the home, the residents have always given an aura of happiness. The home has activities taking place every afternoon. There may be quizzes, dancing, or other musical activities, including singing. Overall, I think Moor House is an excellent care home.
Thankyou for the great review and happy that your friend has settled in well, all our staff go above and beyond to make sure all our residents are happy here at Moor House.
The best care home in Surrey my uncle is very well looked after and loves all the staff, he loves the food, and the daily entertainment, also loves the lady's, we all like the newly update decor. Feels like home from home.
The best care home in Surrey my uncle is very well looked after and loves all the staff, he loves the food, and the daily entertainment, also loves the lady's, we all like the newly update decor. Feels like home from home.
Thankyou for the great review i am so pleased you are happy with the care we provide, the food is even better now we have recruited our new chef, we are always looking for new ways to improve our home to make it a good working environment for our staff and of course our lovely residents.
The staff are welcoming and friendly. The manager is efficient and friendly. My partner's dad is a resident in Moorhouse Care home. The residents interact and enjoy the activities. Entertainment is fantastic. Singers and dancing. Happy residents. Wide range of activities on a weekly programme....
The staff are welcoming and friendly. The manager is efficient and friendly. My partner's dad is a resident in Moorhouse Care home. The residents interact and enjoy the activities. Entertainment is fantastic. Singers and dancing. Happy residents. Wide range of activities on a weekly programme. Providing Days out. The living room has been refurbished. Residents are comfortable.
Thankyou for your positive reply, we always strive to make sure all our residents are Happy, safe, and well cared for, at Moor House we try to encourage a home from home feel, as well as promoting independence, we are always open to new ideas from family members and any input which may help your relative settle in easier.
I have always found everyone very helpful when visiting my friend. The staff are very friendly & helpful & always very cheerful. They always make me feel very welcome. The home is very clean & well kept.
I have always found everyone very helpful when visiting my friend. The staff are very friendly & helpful & always very cheerful. They always make me feel very welcome. The home is very clean & well kept.
Thankyou for your kind words, you are more than welcome to visit us at any time, we always make all our visitors welcome as we know how happy it makes that resident feel when they see a familiar face, and that you are thinking of them.
Care home lovely warm clean friendly Teresa is very good and welcoming in her job nice facilities.grounds are nice and clean free tea and coffee car park is good and all staff are very nice and friendly.
Care home lovely warm clean friendly Teresa is very good and welcoming in her job nice facilities.grounds are nice and clean free tea and coffee car park is good and all staff are very nice and friendly.
Whenever l visit all the staff are so friendly and welcoming and greet me by name. The activities team do a fantastic job with at least one thing to do each morning and afternoon in addition to the quizzes and colouring that are always available. They also have several entertainers who come in...
Whenever l visit all the staff are so friendly and welcoming and greet me by name. The activities team do a fantastic job with at least one thing to do each morning and afternoon in addition to the quizzes and colouring that are always available. They also have several entertainers who come in from outside who the residents thoroughly enjoy. They also have a mini-bus and regularly take residents out for trips to local garden centres or shops (always including a cuppa).
Thankyou so much Sue for the great review, and so pleased you love our activates, we strive as a team to make our residents lives as fulfilling as possible
I am 200 miles away and visit generally once every 4/5 weeks for a week or so, it is a family that...
Christmas is coming and preparations are starting trees are being decorated and the post box is out. Xx
Moor house would not be the same without you. There are so many smiles on faces when you three walk in.
My uncle at been at Moor House for the last 2 years, we are very pleased and have highly recommended Moor House to other people, the care from the staff is remarkable, entertainment and the entertainment team are amazing, my uncle is very happy living here. The home has been decorated to very...
My uncle at been at Moor House for the last 2 years, we are very pleased and have highly recommended Moor House to other people, the care from the staff is remarkable, entertainment and the entertainment team are amazing, my uncle is very happy living here. The home has been decorated to very homely warm standard, lovely hairdressers and coffee shop. Restaurant with a choice of menu. Very reasonable price against other care homes.
I'm glad you like our new lounge and conservatory it makes our home feel so cosy during the cold winter months.
The staff a really friendly and efficient. The home is spotlessly clean. All the residents seem very happy and secure. Mum has settled in really well despite going through a tough period with the passing away of my dad. I would thoroughly recommend Moorhouse.
The staff a really friendly and efficient. The home is spotlessly clean. All the residents seem very happy and secure. Mum has settled in really well despite going through a tough period with the passing away of my dad. I would thoroughly recommend Moorhouse.
Thank you, Colin, for the great review. I am so glad that Mum has settled in so well. She is such a lovely lady, we are lucky to have her here as part of our Moor House family. We are all here to support and comfort Mum during this sad time.
Cannot praise the care staff and management enough , very friendly and always helpful and supportive. Very happy that I chose the Moor house for my father's care , has given me great peace of mind knowing he's in great hands. Facility and activities at the Moor house are of a high standard.
Cannot praise the care staff and management enough , very friendly and always helpful and supportive. Very happy that I chose the Moor house for my father's care , has given me great peace of mind knowing he's in great hands. Facility and activities at the Moor house are of a high standard.
Thankyou so much G M for your lovely review, we are so happy to have Dad living with us, he brings sunshine to the Moorhouse family with his lovely smile, we are lucky to have him.I am glad he has settled in so well, Moorhouse would not be the same without him now, thankyou for choosing Moorhouse to look after and care for Dad, which we will always do to the best of our ability.
Very warm and welcome nothing to much when asked everyone is very cheerful residents also have something ie trips out lots off activities and fun things to do whether it's joking with the bingo and dancing it's such a cheerful place to visit
Very warm and welcome nothing to much when asked everyone is very cheerful residents also have something ie trips out lots off activities and fun things to do whether it's joking with the bingo and dancing it's such a cheerful place to visit
Thankyou for your kind words, we strive to make Moor House have the family feel.
Menus always look appetising and...
Moor House is a warm friendly welcoming home and maybe one day in later will be putting my name down for a room .
Thankyou for your kind words, we always strive to do our up most to support our residents and family members, we always welcome well behaved dogs such as yours as we find they uplift the residents mood.Hygiene and infection control is high priority at Moor House to help keep our staff and residents as well as possible.
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At Moor House, we strive to create a warm and welcoming environment that feels just like home for our residents.
Our goal is to support their...
At Moor House, we strive to create a warm and welcoming environment that feels just like home for our residents.
Our goal is to support their independence while making sure they feel comfortable, valued and respected. We listen to their views, address their concerns and cater to their needs with the highest standards of care.
Every member of our team understands our motto: "We are visitors in the residents’ homes, working together to support their needs." This perspective shapes everything we do.
I deeply believe in the importance of family, and I bring that belief to Moor House every day. It’s crucial to me that both residents and staff feel empowered to live and work in a caring, safe environment. With 12 years of experience in the care sector, I’ve gained the knowledge, qualifications, and tools needed to ensure our residents thrive in their later years. At Moor House, friends and family are always welcome, and we aim to make everyone feel part of our community.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 25 Single Rooms.
Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moor House to verify any information. View our terms and conditions. Moor House has an Enhanced Service -what an Enhanced Service includes.