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Ridgegate Residential Home

88 Doods Road, Reigate, Surrey RH2 0NR
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Ridgegate Residential Home, Reigate
Ridgegate Residential Home, Reigate
Ridgegate Residential Home, Reigate

Ridgegate Residential Home is a registered charity providing high-quality residential care for older people in Reigate, where people always come before profit. Residents are welcomed into a safe, caring and supportive environment that promotes independence, dignity and choice while delivering exceptional standards of care.

The home's vision is to provide compassionate residential care in a warm, family-like setting, maintaining the highest standards of comfort and wellbeing. Its mission is to uphold...  

Care Provided by Ridgegate Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,350 - £1,900£1,470 - £1,470

Fee's are all inclusive with no hidden costs. The only additional payments required are those which are optional, such as; hairdresser, podiatrist, newspaper delivery, toiletries and so on. Day care can be booked on a hourly / daily basis.

Contact Ridgegate Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Ridgegate Home
  • Voluntary / Not for Profit Owned

Person in charge

  • Kelly Mcmanus(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (18)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Visitors are welcome to visit their loved ones whenever they like.

Parking

  • Visitors are welcome to park on the driveway.

Ridgegate Residential Home Reviews (27)

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9.3

Ridgegate Residential Home has a Review Score of 9.3 (9.309) out of 10, based on 11 reviews in the last 2 years. Over all time Ridgegate Residential Home has 27 reviews.

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Review from Richard B (Son of Resident) published on 7 April 2026 Submitted via Website
Overall Experience

We cannot thank the team at Ridgegate enough for the exceptional care they provide to my mother-in-law, Liz.

The staff are truly wonderful - they treat her with such dignity, warmth, and genuine affection. Every aspect of the home is excellent, from the cleanliness and the quality of the meals to the engaging activities. Most importantly, it gives our family total peace of mind knowing she is in such a safe, supportive, and loving environment.

We couldn't ask for a better home for her; Ridgegate is an extension of our own home.

Reply from Kelly McManus, Registered Manager at Ridgegate Residential Home

Thank you for your very kind words. We are truly grateful that you feel confident in the care we provide for Liz, and it means a great deal to know that our team's warmth, dignity and dedication have made such a positive difference.

Providing a safe, supportive and welcoming environment for both...  

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Review from Catrina M (Sister of Resident) published on 7 April 2026 Submitted via Website
Overall Experience

My sister is always comfortable and happy. The staff are very caring and are obviously very fond of her. She is well looked after. There seem to be a very good range of activities and although my sister is not really able to participate very much, she does seem to enjoy the music and singing.

Reply from Kelly McManus, Registered Manager at Ridgegate Residential Home

Thank you for your kind feedback. We are delighted to hear that your sister is happy and comfortable, and that the care and support provided by our team is evident. Person-centred care is very important to us, and it is lovely to know she enjoys the music and singing sessions.

We aim to offer a...  

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Review from Karen P (Daughter of Resident) published on 7 April 2026 Submitted via Website
Overall Experience

Staff are very nice, kind and caring towards mum. There has been some issues with kitchen equipment which have caused meals not being quite up to scratch. Should the garden gate be kept unlocked? The building was easily accessed on 5th March via this route when I came to take mum out for the afternoon. Hence my lower ratings.

Reply from Kelly McManus, Registered Manager at Ridgegate Residential Home

Thank you for your kind comments about our caring team. We welcome feedback as it helps us improve our service. We're sorry these concerns were not raised in our recent relatives' survey, as this would have allowed us to address them sooner

The kitchen matter related to a temporary gas supply...  

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Review from Craig E (Son of Resident) published on 18 March 2026 Submitted via Website
Overall Experience

Mum has been in Ridgegate since December 25 and she needed help with her mental health as well as her physical health. The care team work hard with us the family and the medical team from the local surgery. And she is now very happy in her environment. Her room is always clean and fresh. The staff are all extremely friendly and very professional with mums needs along with the other residents in the home. We would fully recommend Ridgegate to any other family's looking for care.

Reply from Kelly McManus, Registered Manager at Ridgegate Residential Home

Thank you so much for taking the time to leave us a review Craig. Your mum is a wonderful addition to our home, and its a pleasure having gotten to know her family too. We're glad you're happy with the care.

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Review from L R (Daughter of Resident) published on 13 November 2025 Submitted via Website
Overall Experience
My dad has lived at Ridgegate Home for just over a year now and I couldn't be happier with the level of care he receives. Ridgegate is a friendly family home and is a lovely place to visit at any time of the day.
My dad suffers with both physical and mental health issues and I am grateful to the attentive staff who make sure he is included in the many home activities.

I have no hesitation in recommending Ridgegate to others.

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Review from R H (Son of Resident) published on 11 March 2025 Submitted via Website
Overall Experience

Respite care for mum went well and provided opportunity for a much needed break. All staff were helpful and courteous and mum was happy with her experience. She was able to get her hair done whilst there and made friends with many of the residents. Thanks for taking care of her!

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Review from J V (Daughter of Resident) published on 4 March 2025 Submitted via Website
Overall Experience
Since admission in September 2024 the staff have been nothing but professional, caring and respectful, towards the care of my relative.

They have no problem with visitors turning up at the home at any time, and also being accompanied by family pets.

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Review from Joanne R (Daughter of Resident) published on 3 March 2025 Submitted via Website
Overall Experience
Dad has been in Ridgegate Residential Home since September last year.
The staff and management are very friendly and helpful and I feel confident that my dad is receiving a very good level of care.

I can tell that he is happy and settled there and I would not hesitate in recommending Ridgegate to anyone.

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Review from D B (Daughter of Resident) published on 3 March 2025 Submitted via Website
Overall Experience

Mum has received excellent care and support from all the Ridgegate Residential Home team including her GP, hairdresser and the in-house activities. The home is kept to a high standard of freshness and cleanliness. Mum especially enjoys the food menu and really looks forward to meal times and home made treats. They respect Mum's choices and treat her with dignity. She feels safe.

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Review from Andrew S (Husband of Resident) published on 29 October 2024 Submitted via Website
Overall Experience
My wife has been in Ridgegate for approximately for 2 years She initially arrived for respite care and then progressed to become a resident. She suffered from Lewy body dementia which affects her memory and physical movement.
She is well looked after and seems to be very happy as much as you can tell. She interacts with the staff at all levels. and is known for his smiles.
She is encouraged to take part in activities with some success.

I was in Ridgegate myself for 4 weeks after 5 weeks in East Surrey Hospital. I was well looked after and cared for by the dedicated and management team.

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Review from Caroline B (Daughter-in-law of Resident) published on 13 August 2024 Submitted via Website
Overall Experience

Ridgegate was home for my mother-in-law for nearly four years, and during that time she was exceptionally well looked after. We have only the highest praise for the staff who care for all the residents. The warmth and compassion shown to my mother-in-law was remarkable. The staff kind, thoughtful and very caring in their desire to meet her every need. They built a very strong relationship with my mother-in-law, and they made her feel safe and secure. We always felt that they knew her as a person, not just another resident. As family members we all felt very at home there when visiting - the management team do a great job in choosing a team of very dedicated staff. The activities and entertainment were always very good with huge effort going into marking special events - birthdays, Christmas etc, which is testament to the commitment of the staff. We have no hesitation in recommending Ridgegate, and feel very grateful that this was where we chose for my mother-in-law to be.

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Review from C J (Daughter of Resident) published on 28 June 2024 Submitted via Website
Overall Experience

My mother received respite care on a number of occasions at Ridgegate. She always had a happy stay and was well looked after. The home was chosen after my grandad had been looked after 2 years prior.

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Review from Nicky V (Daughter of Resident) published on 28 June 2024 Submitted via Website
Overall Experience

Mum has lived at Ridgegate for a number of years and it is where she feels comfortable, it's home. Her care needs have recently become more complex and these changes have been met with compassion, dignity and patience. Many of the staff have formed strong attachments to Mum, she is genuinely loved as well as receiving expert care. This is particularly important to me as I live in a different part of the country and need to know she has a safe harbour. Lovely building and gardens, a good range of activities, careful and considered nutrition, extremely clean, kind and attentive staff, and clear communication pathways with the care team and management. The best place for Mum.

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Review from Nigel J (Son of Resident) published on 28 June 2024 Submitted via Website
Overall Experience

Mum originally was admitted into Ridgegate as an emergency admission five years ago due to intermittent bouts of illness, the home had been recommended to us as a family. At a time when we were all very worried about our mum's health Ridgegate provided a safe place for her to stay as well as providing the care she required at the time. We knew from the very first time we stepped into Ridgegate what a special place it was and still is, the management and staff are extremely kind, compassionate and caring, you could see why it was called 'A Home with a Heart'. The Manager, Deputy and senior care team were always approachable, professional and transparent and each time we visited Mum we were greeted and treated like old friends. Over the five years, Mum stayed at Ridgegate many times for respite, each time we experienced the same level of care and kindness. I would not hesitate in recommending Ridgegate to anyone.

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Review from Nick S (Friend of Resident) published on 21 June 2024 Submitted via Website
Overall Experience

I have always found the staff and management at Ridgegate to be very friendly and helpful in caring for my friend who is not always the easiest person to deal with. Members of management have at times gone out of their way to assist with matters which are not strictly their responsibility. I feel quite confident that my friend is receiving a very good level of care and is certainly much happier now they are at Ridgegate than when they were alone at home previously with carers visiting. There is a very homely atmosphere, and I have been told by my friend the food is good and that the chef is happy to prepare food to suit residents' requirements. There are regular activities, an excellent hairdresser, and a very pleasant garden room and garden.

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Review from W S (Daughter of Resident) published on 21 June 2024 Submitted via Website
Overall Experience

I can't praise the staff highly enough for their kindness and diligence, especially when my mother was in the last few weeks of life. She lived at Ridgegate from 2019 and always said how happy she was there. They organised entertainment, quizzes, and garden parties - which we all enjoyed attending too. She made new friends. I could rest assured that she was in safe hands, such a relief when you hear of others' poor experiences of elderly care elsewhere. It was home for Mum.

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Review from Ann J (Sister of Resident) published on 21 June 2024 Submitted via Website
Overall Experience

My wife's sister came into your residence first for rest care for a 6 week period but when she got back to her small flat she wanted to be back at Ridgegate House because she missed all of the staff and residents who she could talk because she was lonely so after talking to the office who were great it was arranged for her to move in last September. She was able to take her own bed and other items to make her feel at home which she does. The staff look after her and she is very happy there and when we visit we are greeted with respect and always asked if we would like a coffee and a biscuit. She has only been there a short time but she is so very happy and thanks to all of you who do such a great job.

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Review from Kevin H (Son of Resident) published on 19 June 2024 Submitted via Website
Overall Experience

My mother has been in Ridgegate Home for approximately 10 years and has always been given the best care possible. The staff are always friendly and accommodating and my mother has been very well looked after. Any time there has been an issue with her health, Ridgegate have immediately assessed and taken care of the situation. If a hospital visit has been needed, the home have immediately taken care of my mother and arranged such a visit. When the COVID rules were put in place during COVID they were adhered to in the most professional way too. I can say that I would not want my mother to be in any other facility than Ridgegate and I know she feels the same. The management and carers always do a wonderful job in making the residents feel comfortable and always celebrate holidays with decorations and food to match the occasion. The entertainment given to the residents is always fun and the atmosphere there is very good. I highly recommend Ridgegate Home to any families with loved ones.

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Review from C H (Granddaughter of Resident) published on 18 June 2024 Submitted via Website
Overall Experience
My Nan was offered Ridgegate House back in February 2023 after being told that the care home she was in was closing.
My first impression of Ridgegate was how homely it was.
It is very much a home-from-home environment and the transition for my nan was hassle-free.
She has settled in really well and the care and attention that she receives is amazing.
The Christmas party and the Summer garden party are put together with a huge amount of effort by all of the staff.
They go above and beyond.
I wish we could've found it sooner.

Would thoroughly recommend it.

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Review from A S (Son of Resident) published on 18 June 2024 Submitted via Website
Overall Experience
Overall the staff are friendly and accommodating.
The staff treat the residents with respect and care, and tailor their treatment to individual needs wherever possible. Relatives are listened to.
The privacy of residents is maintained.
The facilities are clean and the rooms are kept warm.

The gardens are well-kept and make for an attractive place for visitors.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 September 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 08 July 2026

At Ridgegate Home, we aren't just a residential home; we are a community built on a heart of care. We are delighted to announce that we are currently open for admissions!Whether you are looking for residential care, respite, or day care, our 'home from home' offers a safe and loving environment where your choice and independence always come first.

News (0) & Events (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ridgegate Residential Home.

Accreditations

There are no accreditations posted yet for Ridgegate Residential Home.

Meet the Team (2)

Kelly McManus
Kelly McManusJob Title:Registered ManagerJoined: 2025

Kelly is the Registered Manager at Ridgegate and has worked in the care sector since 2016, starting her career as a carer. Her hands-on experience, combined with her NVQ Level 5 in Health and Social Care and a wide range of professional training, gives her a strong understanding of what high-quality care really looks like in practice.

Kelly has managed both residential and domiciliary care services, giving her valuable insight into supporting people with different needs, preferences, and lifestyles. This experience shapes her approach at Ridgegate, where the focus is always on helping residents feel at home, valued, and supported to live life in the way they choose.

She is passionate about creating a warm, person-centred environment where residents can thrive. Kelly believes great care starts with a happy, confident team, and she works closely with staff to ensure they feel supported to provide the very best care each day.

Kelly feels privileged to work with older people and is continually inspired by their life experiences and stories. Her goal is to ensure every resident is treated with dignity, respect, and genuine kindness, while achieving positive, meaningful outcomes.

Angie Gates
Angie GatesJob Title:Office ManagerJoined: 2020

Angie is a highly organised Office Manager who joined Ridgegate Home in December 2020. She is skilled in managing day-to-day office operations, maintaining accurate records, and ensuring compliance with healthcare regulations and company policies. Angie is experienced in consulting with residents, families, healthcare professionals, suppliers, and external agencies, delivering a high standard of customer service.

Angie is proficient in handling confidential information with discretion, managing financial administration including invoicing and payroll support, overseeing recruitment and onboarding administration, and maintaining electronic and paper-based records. Adept at supporting managers and staff to ensure the smooth running of the home.

Angie is compassionate and approachable and understands the importance of person-centred care and works collaboratively with the teams to create a welcoming, safe, and well-organised environment for residents, visitors, and staff. Angie is committed to maintaining exacting standards of administration, regulatory compliance, and operational excellence.

Frequently Asked Questions about Ridgegate Residential Home

What types of Care is Ridgegate Residential Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ridgegate Residential Home have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ridgegate Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ridgegate Residential Home to the centre of Reigate?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ridgegate Residential Home to verify any information. View our terms and conditions. Ridgegate Residential Home has an Enhanced Service -more info.