Ridgegate Residential Home

I can't praise the staff highly enough for their kindness and diligence, especially when my mother was in the last few weeks of life. She lived at Ridgegate from 2019 and always said how happy she was there. They organised entertainment, quizzes, and garden parties - which we all enjoyed attending too. She made new friends. I could rest assured that she was in safe hands, such a relief when you hear of others' poor experiences of elderly care elsewhere. It was home for Mum.

My wife's sister came into your residence first for rest care for a 6 week period but when she got back to her small flat she wanted to be back at Ridgegate House because she missed all of the staff and residents who she could talk because she was lonely so after talking to the office who were great it was arranged for her to move in last September. She was able to take her own bed and other items to make her feel at home which she does. The staff look after her and she is very happy there and when we visit we are greeted with respect and always asked if we would like a coffee and a biscuit. She has only been there a short time but she is so very happy and thanks to all of you who do such a great job.

My mother has been in Ridgegate Home for approximately 10 years and has always been given the best care possible. The staff are always friendly and accommodating and my mother has been very well looked after. Any time there has been an issue with her health, Ridgegate have immediately assessed and taken care of the situation. If a hospital visit has been needed, the home have immediately taken care of my mother and arranged such a visit. When the COVID rules were put in place during COVID they were adhered to in the most professional way too. I can say that I would not want my mother to be in any other facility than Ridgegate and I know she feels the same. The management and carers always do a wonderful job in making the residents feel comfortable and always celebrate holidays with decorations and food to match the occasion. The entertainment given to the residents is always fun and the atmosphere there is very good. I highly recommend Ridgegate Home to any families with loved ones.

Would thoroughly recommend it.

The gardens are well-kept and make for an attractive place for visitors.

Mum has been at Ridgegate for several years and has always been happy and well looked after. Staff are very attentive to her needs especially now that she suffers from dementia and can be quite confused.

Mum has been in Ridgegate for 4 years and we are very pleased with the standard of care, the attitude and attentiveness of the staff and the general homely atmosphere. Mum feels safe and cared for and we are very grateful that staff are always ready to help with even the little but important things and talk to me about how she is getting on e.g. medication, food intake and whether she can take part in the many activities that the Home puts on. After a dicey two years at home where Mum became increasingly unable to care for herself, I was very relieved and grateful to find a place where I can visit anytime and feel mum's in good hands.

My mum originally went into Ridgegate in May 2023 for respite due to having several hospital stays for falls. The whole family were welcomed in and Mum was very happy. All of the staff were extremely caring towards Mum and my family. They kept me informed about Mum. I was fortunate that the home was local to me, so I could visit a lot. Whenever I or my children went, we were always met by a smile and a hello. Mum made some lovely friends with the other residents. Sadly Mum passed away in December. The staff could not have done more to help keep Mum in her room/at home through this difficult period rather than going into the hospital. They were supportive and kind and looked after my mum and my family until the end. Ridgegate is a very special place with special caring staff.

Ridgegate is a warm and homely environment that reflects on the residents and gives visitors a pleasurable experience visiting the home.

I stayed for a week following a hip operation. All staff were courteous, kind and friendly. The food was nicely presented and very nutritious. The care home had a very homely feel to it. Would thoroughly recommend for either short or long-term stay.

Mum has been at Ridgegate for just over a year now and I am so pleased she has had the opportunity to make this her home. All the staff are so friendly and welcoming and the overall atmosphere is relaxed and positive. I can't fault the service and care Mum is receiving, it gives the whole family comfort knowing she is happy and well looked after.

Mum was with Ridgegate for about 4 years and was very happy there. The staff are great fun and the place has a really homely friendly feel to it. Carers really got to know mum well and I felt a strong sense of genuine affection for mum from several of the staff there. Mum was very upset to not return there after a stroke. It was home.