





Ridgegate Residential Home is a registered charity providing high-quality residential care for older people in Reigate, where people always come before profit. Residents are welcomed into a safe, caring and supportive environment that promotes independence, dignity and choice while delivering exceptional standards of care.
The home's vision is to provide compassionate residential care in a warm, family-like setting, maintaining the highest standards of comfort and wellbeing. Its mission is to uphold...
Care Provided by Ridgegate Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee's are all inclusive with no hidden costs. The only additional payments required are those which are optional, such as; hairdresser, podiatrist, newspaper delivery, toiletries and so on. Day care can be booked on a hourly / daily basis.
The price(s) shown are provided by the care home. Contact Ridgegate Residential Home for full pricing details and T&Cs.
Contact Ridgegate Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Ridgegate Home
- Voluntary / Not for Profit Owned
Person in charge
- Kelly Mcmanus(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 4
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (18)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome to visit their loved ones whenever they like.
Parking
- Visitors are welcome to park on the driveway.
Ridgegate Residential Home Reviews (27)
Ridgegate Residential Home has a Review Score of 9.3 (9.309) out of 10, based on 11 reviews in the last 2 years.
Over all time Ridgegate Residential Home has 27 reviews.
Mum has been at Ridgegate for several years and has always been happy and well looked after. Staff are very attentive to her needs especially now that she suffers from dementia and can be quite confused.
Mum has been in Ridgegate for 4 years and we are very pleased with the standard of care, the attitude and attentiveness of the staff and the general homely atmosphere. Mum feels safe and cared for and we are very grateful that staff are always ready to help with even the little but important things and talk to me about how she is getting on e.g. medication, food intake and whether she can take part in the many activities that the Home puts on. After a dicey two years at home where Mum became increasingly unable to care for herself, I was very relieved and grateful to find a place where I can visit anytime and feel mum's in good hands.
My mum originally went into Ridgegate in May 2023 for respite due to having several hospital stays for falls. The whole family were welcomed in and Mum was very happy. All of the staff were extremely caring towards Mum and my family. They kept me informed about Mum. I was fortunate that the home was local to me, so I could visit a lot. Whenever I or my children went, we were always met by a smile and a hello. Mum made some lovely friends with the other residents. Sadly Mum passed away in December. The staff could not have done more to help keep Mum in her room/at home through this difficult period rather than going into the hospital. They were supportive and kind and looked after my mum and my family until the end. Ridgegate is a very special place with special caring staff.
Ridgegate is a warm and homely environment that reflects on the residents and gives visitors a pleasurable experience visiting the home.
I stayed for a week following a hip operation. All staff were courteous, kind and friendly. The food was nicely presented and very nutritious. The care home had a very homely feel to it. Would thoroughly recommend for either short or long-term stay.
Mum has been at Ridgegate for just over a year now and I am so pleased she has had the opportunity to make this her home. All the staff are so friendly and welcoming and the overall atmosphere is relaxed and positive. I can't fault the service and care Mum is receiving, it gives the whole family comfort knowing she is happy and well looked after.
Mum was with Ridgegate for about 4 years and was very happy there. The staff are great fun and the place has a really homely friendly feel to it. Carers really got to know mum well and I felt a strong sense of genuine affection for mum from several of the staff there. Mum was very upset to not return there after a stroke. It was home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
6 Bed Vacancies
Posted: 08 July 2026At Ridgegate Home, we aren't just a residential home; we are a community built on a heart of care. We are delighted to announce that we are currently open for admissions!Whether you are looking for residential care, respite, or day care, our 'home from home' offers a safe and loving environment where your choice and independence always come first.
News (0) & Events (0)
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There are no upcoming events for Ridgegate Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ridgegate Residential Home.
Accreditations
There are no accreditations posted yet for Ridgegate Residential Home.
Meet the Team (2)

Kelly is the Registered Manager at Ridgegate and has worked in the care sector since 2016, starting her career as a carer. Her hands-on experience, combined with her NVQ Level 5 in Health and Social Care and a wide range of professional training, gives her a strong understanding of what high-quality care really looks like in practice.
Kelly has managed both residential and domiciliary care services, giving her valuable insight into supporting people with different needs, preferences, and lifestyles. This experience shapes her approach at Ridgegate, where the focus is always on helping residents feel at home, valued, and supported to live life in the way they choose.
She is passionate about creating a warm, person-centred environment where residents can thrive. Kelly believes great care starts with a happy, confident team, and she works closely with staff to ensure they feel supported to provide the very best care each day.
Kelly feels privileged to work with older people and is continually inspired by their life experiences and stories. Her goal is to ensure every resident is treated with dignity, respect, and genuine kindness, while achieving positive, meaningful outcomes.

Angie is a highly organised Office Manager who joined Ridgegate Home in December 2020. She is skilled in managing day-to-day office operations, maintaining accurate records, and ensuring compliance with healthcare regulations and company policies. Angie is experienced in consulting with residents, families, healthcare professionals, suppliers, and external agencies, delivering a high standard of customer service.
Angie is proficient in handling confidential information with discretion, managing financial administration including invoicing and payroll support, overseeing recruitment and onboarding administration, and maintaining electronic and paper-based records. Adept at supporting managers and staff to ensure the smooth running of the home.
Angie is compassionate and approachable and understands the importance of person-centred care and works collaboratively with the teams to create a welcoming, safe, and well-organised environment for residents, visitors, and staff. Angie is committed to maintaining exacting standards of administration, regulatory compliance, and operational excellence.
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