Search...

Royal Cambridge Home

84 Hurst Road, East Molesey, Surrey KT8 9AH
Royal Cambridge Home Logo
Jobs
Royal Cambridge Home logo
Royal Cambridge Home, East Molesey
Royal Cambridge Home, East Molesey
Royal Cambridge Home, East Molesey

Royal Cambridge Home is a newly built charity care home, with a contemporary design, which is ideal for long-term residential care, respite and convalescence.

Care Provided by Royal Cambridge Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,950From £1,950
Residential Dementia CareFrom £1,950From £1,950

The Royal Cambridge Home fees include 24-hour residential care, all utilities, all meals, all laundry requirements, all in-house activities and some external trips. Extras include the visiting hairdresser and visiting chiropodist, toiletries and items purchased from our in-house shop. Also, some day trips and individual trips for medical appointments may incur a further charge. More information is available on assessment and on admission

Contact Royal Cambridge Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Royal Cambridge Home Ltd
  • Voluntary / Not for Profit Owned

Person in charge

  • Rory Belfield(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • We welcome everyone to The Royal Cambridge. We have links to many armed forces and service organisations and therefore we are well suited to accommodate residents with a similar background

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • The home would love to hear from visitors. Please contact the Home for further information to discuss requirements, availability and to also arrange a viewing.

Parking

  • Ample parking spaces

Royal Cambridge Home Reviews (63)

Submit a Review
9.9

Royal Cambridge Home has a Review Score of 9.9 (9.928) out of 10, based on 26 reviews in the last 2 years. Over all time Royal Cambridge Home has 63 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Royal Cambridge Home
Loading...
Showing 63 reviews matching selected criteria
Review from Sarah T (Daughter of Resident) published on 9 May 2025 Submitted via Website
Overall Experience
So impressed with the care and standards of facilities at the Royal Cambridge home. From the moment we entered we felt that my mother's recovery would be in good hands. The team there were friendly, attentive and flexible to our needs.
We contacted other options prior to this and none were as flexible, efficient or helpful.

10/10 and completely recommend

Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home

Thank you for such kind words, it was a pleasure to have mum stay with us.We wish her all the best on the road to recovery and hope to see her at the garden party this year .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from K B (Niece of Resident) published on 2 May 2025 Submitted via Website
Overall Experience

My aunt went in for respite for 2 weeks and loved it so much she decided to stay! From the moment we walked in and were greeted by very professional friendly staff we knew we had made the right decision for her new home. We have watched her become very settled and more confident, we have our old aunt back ! Highlight of the week is hairdressing day on Fridays which gives the residents a unique personal treat and makes them feel very special, particularly my aunt who is very proud when we visit her to show off her lovely hair do! Congratulations to the staff for all the hard work they do and give us peace of mind we chose our aunt to live in your care

Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you so much for this lovely review and your support of the Royal Cambridge Home. We're so glad that your aunt has settled in so well into our care home community and that you feel that you have 'old aunt back;' It is a pleasure to care for her. It is great to read how important your aunt's...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela S (Wife of Resident) published on 4 April 2025 Submitted via Website
Overall Experience
My husband was welcomed so warmly to the Royal Cambridge in November 2024 by all the staff, whether they be carers, cleaners, kitchen staff or front office. The space inside is very good for someone who is active with dementia and a varied activity programme is supplied morning and afternoons. Even at weekends, the carers are thinking up activities to do with the residents and my husband is allowed outside to walk in their large garden. On a sunny day recently, most of the residents had lunch outside in the garden and loved it. Some days there is an outing on the minibus which is a real bonus.

All the staff are so friendly and the care is excellent to all the residents. My dog is allowed in to see my husband and the other residents love to give her a stroke and feel her coat!

Reply from Victoria OBrien, Deputy Manager at Royal Cambridge Home

Thank you for such lovely words. It is always a pleasure to have family and friends bring in their dogs for the residents to see and touch. It means so much to us to have comments about the home showing that we are one big family working together. As you know we pride ourselves in delivering good...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H J (Resident / Service User) published on 2 April 2025 Submitted via Postal Card
Overall Experience

Good, attentive staff, welcoming, friendly, clean premises, room comfortable.

Reply from Rory Belfield, General Manager at Royal Cambridge Home

Thank you for your review feedback, which is so helpful and invaluable; I am pleased that you enjoyed your convalescence stay with us and that your overall experience was excellent. I am also pleased that we were able to accommodate a quick turnaround from your enquiry to you staying with us. If...  

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Maxine F (Daughter of Resident) published on 16 December 2024 Submitted via Website
Overall Experience
My mother was permanently placed at this care home on discharge from hospital. My initial impressions were very good, and I'm pleased to say that after a month or so, this has not changed. The welcome from staff from the front door inward is friendly, warm, and engaging. The environment is very comfortable, clean, homely and welcoming. The room is bright, and airy and suits mum's needs very well.

The care I have witnessed to date has been patient, kind, and exemplary. My mother has settled very well, takes part in the various activities, is eating well, and becoming more confident in her mobility due to the support she receives there. I am very pleased with this placement and care.

Reply from Sue Kenway, Secretary at Royal Cambridge Home

Thank you so much for your kind review. We are delighted your mother has settled in so well and enjoying home life with us. It is wonderful to hear she is taking part in so many of our activities and the social aspect of home life here. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sally-Anne H (Daughter of Resident) published on 3 December 2024 Submitted via Postal Card
Overall Experience

I transferred my Mother to The Royal Cambridge from another home. The management helped in assessing her needs and letting me know what medical papers and medicines I would need. They arranged the appropriate transport which they provided with a driver and 2 other staff when arrived and went above and beyond for my mother's care and well-being. She has a brand new room in the new building. I so recommend it!

Reply from Sue Kenway, Secretary at Royal Cambridge Home

Thank you so much for your kind review. We all love our beautiful new building and we are delighted to hear that our relatives feel the same. We are glad that your Mother has settled in here so well and enjoying home life in our brand-new care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny D (Daughter of Resident) published on 29 September 2023 Submitted via Website
Overall Experience
This care home is just amazing!
My mum was a resident in this home since November 2017 so over 5 years, and throughout Covid as well. Sadly she passed away in June but the care she received here was truly outstanding and I will always be grateful to the entire team.
Everyone who works at this home has been excellent and incredibly kind and caring and also very supportive toward me as well. The management team are excellent, the manager who leads the full team is fantastic and a really lovely person - so helpful, as is all his team. The carers themselves are also genuine people and some of them have been working at the home for many years - which I think shows how good the place is. It's not just the carers and management but also the cleaners, the people who do the laundry, and the hairdresser who comes in regularly - they are all lovely and took time out to say hello to Mum and get to know her.

I highly recommend this amazing place -I felt Mum was well looked after and safe and she was happy.

Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home

Thank you so much for the kind words. Caring for mum was a privilege as she was such a wonderful person who was adored by all who knew her. Thank you also for taking the time to write in such a lovely review on the home and the dedicated staff that we have working here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E O (Daughter of Resident) published on 12 September 2023 Submitted via Website
Overall Experience

My 95-year-old mother, (who has various health issues) has lived at the home for 5+ years and has thrived under the diligent and kind care she has received at the home. The Royal Cambridge Home produces a newsy and entertaining monthly Resident’s Newsletter, so everyone is kept well informed. Everyday activities are organised for residents, (and occasionally outings), if residents wish to participate. The Home is undergoing major building works, but the residents continue to receive excellent care. My Mum is very happy and so is her family.

Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you for your lovely comments about the 'diligent and kind' care that your mother receives at the Royal Cambridge Home and the activities that are organised for residents. It is great that you also enjoy the monthly Home newsletter and that you are kept well informed. Your feedback that: 'My...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane H (Daughter of Resident) published on 12 September 2023 Submitted via Website
Overall Experience

The care home is underdoing very major works right now - so the facilities are somewhat comprised - but the care of staff and the attention to detail in terms of treating my mother with compassion and dignity is excellent. My mother is very happy - and I know 100% that she is at all times well cared for and well fed. She also taken on adventures (to for example the seaside) and has her nails painted and hair done. Everyone is so very caring and kind to her - and the place is run wonderfully with excellent management. My mother has made friends and I feel very blessed to know such wonderful people are around her.

Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you so much for your comments and for taking the time to write this review. It is pleasing to read about the care your mother receives and how she has settled into living at the Royal Cambridge Home, as well as the new friendships she has made. Your feedback is truly appreciated by all the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Adrian S (Friend of Resident) published on 11 September 2023 Submitted via Website
Overall Experience

Royal Cambridge Home has been and continues to be a comfortable and very friendly place for my neighbour who now resides at the home. Fortunately for her, she remains mentally very vigorous and alert and in reasonable health even though she is now at a very good age. This means she has high expectations of having a very good quality of life at Royal Cambridge Home. So far, this has been her experience. From my point of view, the working relationship I have with all the staff I come into contact with means that it is very straightforward to support my neighbour with her financial, medical and other needs. During the pandemic and through it and now through the current building programme, the communications from the staff have been very helpful so that I and this lady's friends can be there for her, which is very important for her as her family all live overseas, and she looks forward to our regular visits. I recommend Royal Cambridge Home to anyone looking for a caring and supportive environment for a loved one.

Reply from Rory Belfield, Manager at Royal Cambridge Home

It is pleasing to read your comments about your neighbour: 'having a very good quality of life at Royal Cambridge Home.' It is also good to read that the home is: '...a comfortable and very friendly place...' and that communication you have had with staff has been 'very straightforward.' Thank you for taking the time to write this review; your feedback is much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lesley C (Daughter of Resident) published on 6 September 2023 Submitted via Website
Overall Experience

My mother made the decision to move into the Royal Cambridge Home after spending 2 weeks respite care there. She missed the company when she had gone back home. I am confident that she is being well looked after. Whenever she has had a health problem, I have been informed immediately and updated throughout. Staff are very friendly and welcoming.

Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you for your review of the service your mother receives at the Royal Cambridge Home. It is very reassuring to know that she enjoys the company at the Royal Cambridge Home and that you're 'confident that she is being well looked after.' Also, that you are informed immediately and kept updated...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Mervi C (Daughter of Resident) published on 5 September 2023 Submitted via Website
Overall Experience
Mum and Dad have been at the Royal Cambridge Home now for three years.
The care they have received has been excellent despite trying times throughout Covid.
I particularly like the fact that the activity program is varied and that they get to go on outings!

Recently, we had a garden party and BBQ, which was great fun.

Reply from Rory Belfield, Manager at Royal Cambridge Home

It is great to know that the care your Mum and Dad have received: 'has been excellent.' Also, your feedback about the varied activities on offer, including the outings that they have been on is welcomed. Thank you for taking the time to write this review; your feedback is much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P I (Daughter of Resident) published on 4 September 2023 Submitted via Website
Overall Experience
Mum has been at The Royal Cambridge Home for six years now, and we are so happy with her care. Mum suffers from dementia and is hard of hearing, so it would be easy for her to feel disoriented/isolated, but the staff ensure Mum feels that she 'belongs' there and that it is her 'home'. Since Mum has been at the home, we have seen her become much less anxious, and we can see that she is content and feels secure. The staff are always welcoming and friendly when we visit, professional in managing Mum's care and ensure that her family are involved in decision-making.

The only reason there are not more stars for facilities/rooms is that the home is currently in the middle of a project that will see a brand new purpose-built home take the place of the current buildings, which (while truly characterful and fondly enjoyed) have been overtaken by present-day requirements. Nonetheless, the 'atmosphere' in the home is 5-star.

Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you for this lovely review; your feedback is truly appreciated by all the staff team. It is very good to know that, as her family, you can see the positive difference and benefits for your Mum in the six years since she has been living at the Royal Cambridge Home. Also, that: 'the staff are...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jenni H (Niece of Resident) published on 1 September 2023 Submitted via Website
Overall Experience
From my first approach to the Royal Cambridge Home through to my aunt moving in directly from the hospital, the experience has been exemplary.

The standard of care has been very high from the outset, and communication with families is also very good. My aunt feels safe, welcome and cared for in a vulnerable part of her life. Her family can also see that she is receiving an individual and tailored service with her changing care needs being met.

Reply from Rory Belfield, Manager at Royal Cambridge Home

We are so glad that your aunt has settled so well into the Royal Cambridge Home and that it has been successful for her and for her family too. Your aunt is an integral part of our resident community, and it is heartening to know that your aunt 'feels safe, welcome and cared for in a vulnerable...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from A S (Daughter of Resident) published on 9 January 2023 Submitted via Website
Overall Experience

My mum has now been at the Royal Cambridge for just over a year and is doing so well. She has made some really good friends and is very happy there. The staff are extremely kind, caring and friendly and always very welcoming to visitors. There are a variety of activities for the residents which my mum thoroughly enjoys and various excursions in the minibus. The garden area is lovely and a great place to relax in on summer visits. The food is also very good. It was a very hard decision to place mum into a care home and I'm so pleased we chose Royal Cambridge as it has been so good for her. Thanks to all the wonderful staff.

Reply from Sue Kenway, Secretary at Royal Cambridge Home

Thank you so much for your lovely review. We really appreciate the feedback and for taking the time to do this. We are delighted that your mum has settled in so well and enjoys life to the full at our home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C F (Daughter of Resident) published on 1 November 2022 Submitted via Postal Card
Overall Experience

We moved my mother down from a care home in Norfolk to the Royal Cambridge in the spring. We were extremely concerned as she had been well looked after there. However I am delighted to say it has been a huge success and she has taken on a new lease of life here. The building itself is 'tired' and due to be redeveloped and she will be moved over to a new building once it has been completed. However, there is a great atmosphere in the home and the head of the care team is superb. The entertainment team is very good. They try to stimulate residents and create as much fun between them as possible. Visiting is relaxed and visitors are made most welcome.

Reply from Rory Belfield, Manager at Royal Cambridge Home

We are so glad that your mother has successfully settled into life at the Royal Cambridge Home and that she has: 'taken on a new lease of life.' We are extremely pleased that the move has worked out so well for her too. Thank you also for your great feedback about the Royal Cambridge Home. I will...  

Facilities
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Wife of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

My husband is in this wonderful care home for respite but decided full-time care is what he needs. Sadly due to future renovation work, they are unable to commit to a permanent stay. Royal Cambridge Home is like an elderly grand old lady requiring some TLC but this is made up by the caring and attentive staff on every level. To find another care home with the same kindness is going to be difficult to find.

Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you so much for taking the time to complete this review, your feedback and kind words are truly appreciated. I'm glad that we could assist with your husband's respite stay. Please do stay in touch and contact us again in the future should you need us, when we will hopefully be in our brand new care home on site. Warmest regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L Z (Respite Resident) published on 29 June 2022 Submitted via Website
Overall Experience
It is a real home for me and my family.
From the managers to the carers, they are all so welcoming and loving. They make you feel like that you are part of the big family. Also, they are very professional and helpful. They try their best to sort the problems out as soon as possible. We have been to different respites before. Cambridge care home is the best.

We don't know how to express our appreciation.

Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you so much for your kind words and lovely feedback about the Royal Cambridge Home, it is truly appreciated; I am glad that we have been able to help. I will make sure this is shared with the team. Thank you for also taking the time to write a review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise C (Daughter of Resident) published on 23 June 2021 Submitted via Website
Overall Experience

After 11 weeks in hospital with Covid, my father (who had dementia but had been living at home) was discharged by NHS to Royal Cambridge for interim care pending permanent nursing care. After such trauma, our family were so grateful for the loving care the Royal Cambridge staff gave to my father and their contact with us during continued Covid visitor restrictions. On being allowed to visit, we were impressed by their facilities, do not judge a book by its cover, despite being a 'tired looking' building...its the staff that make a loving home.

Reply from Rory Belfield, Manager at Royal Cambridge Home

Dear Denise, your feedback is much appreciated by everyone here at the Royal Cambridge Home. I am glad that we were able to look after your father in the time that he stayed with us and also that you were able to visit him safely, despite the Covid-19 restrictions, which I know meant so much to you as a family. Warmest regards, Rory and all the team at Royal Cambridge Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bruce S (Nephew of Resident) published on 23 June 2021 Submitted via Website
Overall Experience
I live in Australia so all my contact was by phone or email. All the staff were so helpful and kind in answering all my questions and passing on messages to my aunt who was very deaf. When I was able to communicate with her, she was always enjoying the home, the activities and the attention.
The app enabled me to view my aunt’s activities on a daily basis which helped me feel a little closer to her.

I was in contact with my aunt’s friend who visited her regularly.

Reply from Rory Belfield, Manager at Royal Cambridge Home

Dear Bruce, thank you so much for this feedback. which is much appreciated by all the team at the Royal Cambridge Home. The team and I feel it was a real privilege to look after your aunt and also to share and enjoy her centenary celebrations, despite the pandemic restrictions. It is also...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 20 Feb 2026

    Our latest newsletter and diary can be downloaded from our website. Please go to www.royalcambridgehome.org and click on the News tab. Do please have a look as this very much...

Upcoming Events

There are no upcoming events for Royal Cambridge Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Royal Cambridge Home.

Meet the Team (2)

Rory Belfield
Rory BelfieldJob Title:General ManagerJoined: 2015

Rory is the General Manager of The Royal Cambridge Home. He has been the Manager of the service since June 2015. He has several years experience of working in social care and has been a Registered Manager with the Care Quality Commission since 2006.

Rory has attained relevant qualifications in care namely: Registered Manager’s Award; NVQs in Care levels 2, 3 and 4; Assessors and Internal Verifiers qualification; as well as awards in Managing Care and End-of-life care.

Rory also holds a BSc (Hons) and MA degree in Social Sciences. He is also a qualified counsellor having attained the Level 4 Diploma in Therapeutic Counselling and a Foundation Degree in Counselling.

Vicky O'Brien
Vicky O'BrienJob Title:Deputy ManagerJoined: 2018

Vicky has several years experience in the care sector.

Having joined the Royal Cambridge Home in April 2018 as Care Manager, Vicky has since been promoted to Deputy Manager, however, as part of her role she also oversees the delivery of care for our residents.

She has a particular interest in Dementia, both in the inclusive practice and the research element. Vicky is a dementia trainer and both a Dignity and Dementia Champion.

She is also trained in Substance Misuse.

Vicky holds a Level 3 NVQ in Management and a Level 5 NVQ in Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Cambridge Home to verify any information. View our terms and conditions. Royal Cambridge Home has an Enhanced Service -more info.