Royal Cambridge Home

82/84 Hurst Road, East Molesey KT8 9AH
Review Us
9.9 53 Reviews
  • Royal Cambridge Home, East Molesey
Royal Cambridge Home is a brand-newly built charity care home that supports independent living alongside the practice of professional care. It makes the most of charming living environments and is ideal for long-term needs and respite.

There are many homely comforts that make this an ideal choice, as well as a vibrant social life, large communal sitting rooms, a greenhouse, a chapel and bedrooms, which residents can furnish to suit their taste.

Staff have a friendly approach. Many outings and events are regularly added to the calendar for clients' enjoyment.
Show Royal Cambridge Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1875
  • Self-Funded Residential Dementia Care: from £1875
  • RESPITE Self-Funded Residential Care: from £1875
  • RESPITE Self-Funded Residential Dementia Care: from £1875

Fees include all meals, all laundry requirements, all activities, both in-house and external trips. Extras include the visiting hairdresser and visiting chiropodist. More info on assessment and admission

These prices are only a guideline, please contact Royal Cambridge Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Royal Cambridge Home Ltd

Person in charge

  • Rory Belfield (Manager)

Local Authority / Social Services

Admission Criteria

  • We welcome everyone to The Royal Cambridge. We have links to many armed forces and service organisations and therefore we are well suited to accommodate residents with a similar background
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Visiting

  • The home would love to hear from visitors. Please contact the Home for further information to discuss requirements, availability and to also arrange a viewing.

Parking

  • Ample parking spaces

Royal Cambridge Home Reviews (53)

9.9

Royal Cambridge Home has a Review Score of 9.9 (9.893) out of 10, based on 16 reviews in the last 2 years.
Over all time Royal Cambridge Home has 53 reviews.

Overall Experience
  • 41
  • 10
  • 2
  • 0
  • 0
Date Published
  • 53
  • 13
  • 15
  • 15
  • 38
Reviewer Connection to Royal Cambridge Home
  • 30
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 53, showing 21-40
Review from Roger B (Son of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my mum from another care home back in June this year having experienced a few problems with them.
What a difference – all staff at the Royal Cambridge Home are friendly and professional, so dedicated with residents’ well-being. The entertainment team are very good, plenty of activities to
stimulate residents plus they regularly go out on short trips and recently a day trip to the coast. The summer garden party was fun, nice to see staff and residents enjoying themselves.
We feel much happier knowing that she is so well looked after.
Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you for your brilliant review; we are so pleased that it has been a successful move for your mum and that she is being 'so well looked after.' The team also really appreciate the feedback about the activities and entertainment for your mum and all the residents and the positive effect this is having. The annual summer garden party is always a lovely time for residents, families, friends and staff. Thanks again so much for your feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mervi C (Daughter of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad have been at the Royal Cambridge Home now for three years.
The care they have received has been excellent despite trying times throughout Covid.
I particularly like the fact that the activity program is varied and that they get to go on outings!
Recently, we had a garden party and BBQ,
which was great fun.
Reply from Rory Belfield, Manager at Royal Cambridge Home

It is great to know that the care your Mum and Dad have received: 'has been excellent.' Also, your feedback about the varied activities on offer, including the outings that they have been on is welcomed. Thank you for taking the time to write this review; your feedback is much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P I (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at The Royal Cambridge Home for six years now, and we are so happy with her care. Mum suffers from dementia and is hard of hearing, so it would be easy for her to feel disoriented/isolated, but the staff ensure Mum feels that she 'belongs' there and that it is her 'home'. Since Mum has
been at the home, we have seen her become much less anxious, and we can see that she is content and feels secure. The staff are always welcoming and friendly when we visit, professional in managing Mum's care and ensure that her family are involved in decision-making.
The only reason there are not more stars for facilities/rooms is that the home is currently in the middle of a project that will see a brand new purpose-built home take the place of the current buildings, which (while truly characterful and fondly enjoyed) have been overtaken by present-day requirements. Nonetheless, the 'atmosphere' in the home is 5-star.
Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you for this lovely review; your feedback is truly appreciated by all the staff team. It is very good to know that, as her family, you can see the positive difference and benefits for your Mum in the six years since she has been living at the Royal Cambridge Home. Also, that: 'the staff are always welcoming and friendly.' We are all looking forward to moving into our brand new purpose-built care home next Summer. Thanks again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jenni H (Niece of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first approach to the Royal Cambridge Home through to my aunt moving in directly from the hospital, the experience has been exemplary.
The standard of care has been very high from the outset, and communication with families is also very good. My aunt feels safe, welcome and cared for in a
vulnerable part of her life. Her family can also see that she is receiving an individual and tailored service with her changing care needs being met.
Reply from Rory Belfield, Manager at Royal Cambridge Home

We are so glad that your aunt has settled so well into the Royal Cambridge Home and that it has been successful for her and for her family too. Your aunt is an integral part of our resident community, and it is heartening to know that your aunt 'feels safe, welcome and cared for in a vulnerable part of her life.' Thank you so much for this excellent review feedback; it is much appreciated by all of the staff team and the Home's Directors and Trustees too.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has now been at the Royal Cambridge for just over a year and is doing so well. She has made some really good friends and is very happy there. The staff are extremely kind, caring and friendly and always very welcoming to visitors. There are a variety of activities for the residents which my mum
thoroughly enjoys and various excursions in the minibus. The garden area is lovely and a great place to relax in on summer visits. The food is also very good. It was a very hard decision to place mum into a care home and I'm so pleased we chose Royal Cambridge as it has been so good for her. Thanks to all the wonderful staff.
Reply from Sue Kenway, Secretary at Royal Cambridge Home

Thank you so much for your lovely review. We really appreciate the feedback and for taking the time to do this. We are delighted that your mum has settled in so well and enjoys life to the full at our home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C F (Daughter of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We moved my mother down from a care home in Norfolk to the Royal Cambridge in the spring. We were extremely concerned as she had been well looked after there. However I am delighted to say it has been a huge success and she has taken on a new lease of life here. The building itself is 'tired' and due
to be redeveloped and she will be moved over to a new building once it has been completed. However, there is a great atmosphere in the home and the head of the care team is superb. The entertainment team is very good. They try to stimulate residents and create as much fun between them as possible. Visiting is relaxed and visitors are made most welcome.
Reply from Rory Belfield, Manager at Royal Cambridge Home

We are so glad that your mother has successfully settled into life at the Royal Cambridge Home and that she has: 'taken on a new lease of life.' We are extremely pleased that the move has worked out so well for her too. Thank you also for your great feedback about the Royal Cambridge Home. I will ensure this is passed on to the team. Thank you for taking the time to write a review: it is much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M R (Wife of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is in this wonderful care home for respite but decided full-time care is what he needs. Sadly due to future renovation work, they are unable to commit to a permanent stay. Royal Cambridge Home is like an elderly grand old lady requiring some TLC but this is made up by the caring and attentive
staff on every level. To find another care home with the same kindness is going to be difficult to find.
Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you so much for taking the time to complete this review, your feedback and kind words are truly appreciated. I'm glad that we could assist with your husband's respite stay. Please do stay in touch and contact us again in the future should you need us, when we will hopefully be in our brand new care home on site. Warmest regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L Z (Respite Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a real home for me and my family.
From the managers to the carers, they are all so welcoming and loving. They make you feel like that you are part of the big family. Also, they are very professional and helpful. They try their best to sort the problems out as soon as possible. We have been to
different respites before. Cambridge care home is the best.
We don't know how to express our appreciation.
Reply from Rory Belfield, Manager at Royal Cambridge Home

Thank you so much for your kind words and lovely feedback about the Royal Cambridge Home, it is truly appreciated; I am glad that we have been able to help. I will make sure this is shared with the team. Thank you for also taking the time to write a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise C (Daughter of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After 11 weeks in hospital with Covid, my father (who had dementia but had been living at home) was discharged by NHS to Royal Cambridge for interim care pending permanent nursing care. After such trauma, our family were so grateful for the loving care the Royal Cambridge staff gave to my father and
their contact with us during continued Covid visitor restrictions. On being allowed to visit, we were impressed by their facilities, do not judge a book by its cover, despite being a 'tired looking' building...its the staff that make a loving home.
Reply from Rory Belfield, Manager at Royal Cambridge Home

Dear Denise, your feedback is much appreciated by everyone here at the Royal Cambridge Home. I am glad that we were able to look after your father in the time that he stayed with us and also that you were able to visit him safely, despite the Covid-19 restrictions, which I know meant so much to you as a family. Warmest regards, Rory and all the team at Royal Cambridge Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bruce S (Nephew of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Australia so all my contact was by phone or email. All the staff were so helpful and kind in answering all my questions and passing on messages to my aunt who was very deaf. When I was able to communicate with her, she was always enjoying the home, the activities and the attention.
The app
enabled me to view my aunt’s activities on a daily basis which helped me feel a little closer to her.
I was in contact with my aunt’s friend who visited her regularly.
Reply from Rory Belfield, Manager at Royal Cambridge Home

Dear Bruce, thank you so much for this feedback. which is much appreciated by all the team at the Royal Cambridge Home. The team and I feel it was a real privilege to look after your aunt and also to share and enjoy her centenary celebrations, despite the pandemic restrictions. It is also reassuring to know that during the pandemic, it has been possible for you to keep in contact by phone and view your aunt's daily activities in the home via the 'Friends and Family' app, despite the geographical distance of being in Australia and that it had helped you 'feel a little closer to her.' Thanks again, warmest regards, Rory and all the Team at Royal Cambridge Home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B S (Daughter of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my Mother into The Royal Cambridge Home on the 20th April 2016. The staff were very kind, attentive in helping my Mother settle in. If I had concerns about my Mother the staff were quick to problem solve. The day to day running at the home is very smooth with activities for the residents eg.,
flower arranging, exercise, quiz games, bingo, poem reading and entertainers. They have excursions, summer fetes to raise money, garden parties and lovely gardens to sit in. During my Mother's stay, there was a number of improvements to the home, such as decorating and changing the inside layout. My Mother died on the 15th November 2019, and the management and staff cared for her by sitting with her day and night for 9 days, and making her as comfortable as possible, until she passed, for which I am truly grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Amelia P (Granddaughter of Resident) published on 7 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94-year-old grandmother moved to the Royal Cambridge a few years ago as her old home was closing down. Although it was a big upheaval for her, it was definitely for the best. She was made very welcome and settled quickly. They are very understanding of her medical needs and do their best to keep
her mobile. They encourage the residents to live as independently as possible and treat them with dignity. You are free to visit at any time and are always greeted with a smile The staff are kind and caring and keep you well informed. The home also has daily activities which are varied. They often include outings in the minibus, and as well as the residents, family/friends are welcome to join in. The staff do their best to include everyone’s interests and hold regular residents meetings to listen to their ideas. The food is good, the home is clean and the staff are friendly. This is a well-organised home, which I have recommended to friends for respite, and they have also been very happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alex P (Daughter of Resident) published on 5 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a long spell in hospital, my father came to the Royal Cambridge in August for a two-week respite break and is still there. He soon realised it was better than being at home with Carers coming in. He is enjoying the company, the food and the knowledge that there is always someone there. In his
words “I feel safe here”.
Since being here, his health and mobility has improved. The staff are very encouraging and caring, which has helped dad settle.
He has had regular visits to the hairdresser and chiropodist and seen the optician and the audiologists, as well as being taken to hospital appointments. Dad is encouraged to join in the activities and has enjoyed his walks along the river and to bushy park.
After each visit, I leave with the peace of mind knowing dad is being well cared for.
Well done the Royal Cambridge team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Son of Resident) published on 3 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are professional, friendly, helpful and attentive. They have a very good understanding of my mother’s situation and demonstrate real concern for her overall welfare and well-being. Her dignity and independence are respected with an informed oversight that provides appropriate care which is
both reassuring and safe. Visits can be made at any time without warning and there is always a warm welcome.
Although an old building, it is well maintained, well presented with a comfortable, clean, homely atmosphere.
The overall impression is of an enthusiastic well-led team, that are comfortable with their responsibilities and are justifiably proud of the high standards they set and maintain. I continue to be impressed and reassured at each successive visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kenneth A C B (Husband of Resident) published on 5 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife died on 2nd November 2018 at the Royal Cambridge Home, East Molesey. She had been a resident for the past 13 months and had progressively deteriorated due to vascular dementia. Throughout this time, and especially as she neared the end of her life, the care she received has been absolutely superb.
The managers, carers and regular agency staff developed personal relationships with her. It was very clear that they regard their caring role as far more than just a job. When members of the family visited her we were always given support, consideration and kindness. My family and I owe a huge debt of gratitude to all the staff at the Royal Cambridge Home. They have allowed my wife to end her life in comfort, peace and dignity.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F G (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are extremely kind and caring. Family members are encouraged to visit, are very welcome and support not only their own relative but also the other residents.
Food is very good, mother clears her plate.
Royal Cambridge is a very old building and is not up to date - but it has a great
heart.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew B (Son of Resident) published on 15 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a long stay in hospital my Mother had a Respite of 9 days at the Royal Cambridge Home, the manager and his team were extremely helpful and efficient, and the staff are just marvellous, happy and helpful. If you have a loved one that is in need of a Respite break or needs to be looked after on
a permanent basis, I would highly recommend this establishment.
First Class.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tina B (Daughter of Resident) published on 17 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum needed a period of convalescence following a very long period in hospital. Everything was done in a very calm and caring way - her physical and emotional needs were always at the forefront of the care and assistance she received from all the staff there. Nothing was too much trouble - in her
first week she was seen by the visiting chiropodist and had her hair done by the on-site hairdresser - this helped her to feel a little more like her old self and she was able to take part in the daily organised activities if she wished and enjoy sitting in the beautiful garden. I feel I have found her "home from home" should the need for respite or permanent care arise in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stuart L (Husband of Resident) published on 5 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife entered the home for a week's respite on 16rh August.
She was of course very apprehensive but the staff very quickly comforted and reassured her.
My wife has Alzheimer's Disease.
I exited almost immediately and when I phoned the next day was told she ate up and slept well in her very nice
garden room.
My son and family visited her on the Saturday and said it was the happiest they've seen her for such a long time.
She was well looked after by very caring staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy L (Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for over a year now, but from Day One, I felt at home.
The staff are really all very kind, nothing is too much trouble.
This is essentially a very happy home, there is a lot of laughter.
There is always something going on - you can join in or, if you prefer, spend quiet time in
your own room.
The management is always ready to help, ready to listen, ready to consider and employ new ideas.
I do not regret for one minute my decision to leave my home and trust these people with the rest of my life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Royal Cambridge Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Royal Cambridge Home is calculated as follows: ( (170 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 187 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Royal Cambridge Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 17 Sep 2025

Brand new rooms in our newly-built care home. All have ensuite wet room facilities. All rooms have either a front or back garden view

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (2)

Rory

Rory Belfield

Job Title: General Manager Joined: 2015

Rory is the General Manager of The Royal Cambridge Home. He has been the Manager of the service since June 2015. He has over 25 years experience of working in social care and has been a Registered Manager with the Care Quality Commission since 2006.


He has attained relevant qualifications in care namely: Registered Manager’s Award; NVQs in Care levels 2, 3 and 4; Assessors and Internal Verifiers qualification; as well as awards in Managing Care and End-of-life care.


Rory also holds a BSc (Hons) and MA degree in Social Sciences. He is a qualified counsellor having attained the Level 4 Diploma in Therapeutic Counselling. Most recently Rory has completed a Foundation Degree in Counselling with the Open University.

Vicky

Vicky O'Brien

Job Title: Deputy Manager Joined: 2018

Vicky has over 30 years’ experience in the care sector.


Having joined the Royal Cambridge Home in April 2018 as Care Manager, Vicky has since been promoted to Deputy Manager, however, as part of her role she also oversees the delivery of care for our residents.


She has a particular interest in Dementia, both in the inclusive practice and the research element. Vicky is a dementia trainer and both a Dignity and Dementia Champion.


She is also trained in Substance Misuse.


She holds a Level 3 NVQ in Management and a Level 5 NVQ in Care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Cambridge Home to verify any information. View our terms and conditions. Royal Cambridge Home has an Enhanced Service - more info.