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Care Provided by Royal Cambridge Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The Royal Cambridge Home fees include 24-hour residential care, all utilities, all meals, all laundry requirements, all in-house activities and some external trips. Extras include the visiting hairdresser and visiting chiropodist, toiletries and items purchased from our in-house shop. Also, some day trips and individual trips for medical appointments may incur a further charge. More information is available on assessment and on admission
The price(s) shown are provided by the care home. Contact Royal Cambridge Home for full pricing details and T&Cs.
Contact Royal Cambridge Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Royal Cambridge Home Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Rory Belfield(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
- We welcome everyone to The Royal Cambridge. We have links to many armed forces and service organisations and therefore we are well suited to accommodate residents with a similar background
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Last Refurbishment: 2024
- Number of floors: 4
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
Visiting
- The home would love to hear from visitors. Please contact the Home for further information to discuss requirements, availability and to also arrange a viewing.
Parking
- Ample parking spaces
Royal Cambridge Home Reviews (63)
Royal Cambridge Home has a Review Score of 9.9 (9.928) out of 10, based on 26 reviews in the last 2 years.
Over all time Royal Cambridge Home has 63 reviews.
I moved my Mother into The Royal Cambridge Home on the 20th April 2016. The staff were very kind, attentive in helping my Mother settle in. If I had concerns about my Mother the staff were quick to problem solve. The day to day running at the home is very smooth with activities for the residents eg., flower arranging, exercise, quiz games, bingo, poem reading and entertainers. They have excursions, summer fetes to raise money, garden parties and lovely gardens to sit in. During my Mother's stay, there was a number of improvements to the home, such as decorating and changing the inside layout. My Mother died on the 15th November 2019, and the management and staff cared for her by sitting with her day and night for 9 days, and making her as comfortable as possible, until she passed, for which I am truly grateful.
My 94-year-old grandmother moved to the Royal Cambridge a few years ago as her old home was closing down. Although it was a big upheaval for her, it was definitely for the best. She was made very welcome and settled quickly. They are very understanding of her medical needs and do their best to keep her mobile. They encourage the residents to live as independently as possible and treat them with dignity. You are free to visit at any time and are always greeted with a smile The staff are kind and caring and keep you well informed. The home also has daily activities which are varied. They often include outings in the minibus, and as well as the residents, family/friends are welcome to join in. The staff do their best to include everyone’s interests and hold regular residents meetings to listen to their ideas. The food is good, the home is clean and the staff are friendly. This is a well-organised home, which I have recommended to friends for respite, and they have also been very happy.
Since being here, his health and mobility has improved. The staff are very encouraging and caring, which has helped dad settle.
He has had regular visits to the hairdresser and chiropodist and seen the optician and the audiologists, as well as being taken to hospital appointments. Dad is encouraged to join in the activities and has enjoyed his walks along the river and to bushy park.
After each visit, I leave with the peace of mind knowing dad is being well cared for.
Well done the Royal Cambridge team.
Although an old building, it is well maintained, well presented with a comfortable, clean, homely atmosphere.
The overall impression is of an enthusiastic well-led team, that are comfortable with their responsibilities and are justifiably proud of the high standards they set and maintain. I continue to be impressed and reassured at each successive visit.
My wife died on 2nd November 2018 at the Royal Cambridge Home, East Molesey. She had been a resident for the past 13 months and had progressively deteriorated due to vascular dementia. Throughout this time, and especially as she neared the end of her life, the care she received has been absolutely superb. The managers, carers and regular agency staff developed personal relationships with her. It was very clear that they regard their caring role as far more than just a job. When members of the family visited her we were always given support, consideration and kindness. My family and I owe a huge debt of gratitude to all the staff at the Royal Cambridge Home. They have allowed my wife to end her life in comfort, peace and dignity.
Food is very good, mother clears her plate.
Royal Cambridge is a very old building and is not up to date - but it has a great heart.
First Class.
My mum needed a period of convalescence following a very long period in hospital. Everything was done in a very calm and caring way - her physical and emotional needs were always at the forefront of the care and assistance she received from all the staff there. Nothing was too much trouble - in her first week she was seen by the visiting chiropodist and had her hair done by the on-site hairdresser - this helped her to feel a little more like her old self and she was able to take part in the daily organised activities if she wished and enjoy sitting in the beautiful garden. I feel I have found her "home from home" should the need for respite or permanent care arise in the future.
She was of course very apprehensive but the staff very quickly comforted and reassured her.
My wife has Alzheimer's Disease.
I exited almost immediately and when I phoned the next day was told she ate up and slept well in her very nice garden room.
My son and family visited her on the Saturday and said it was the happiest they've seen her for such a long time.
She was well looked after by very caring staff.
The staff are really all very kind, nothing is too much trouble.
This is essentially a very happy home, there is a lot of laughter.
There is always something going on - you can join in or, if you prefer, spend quiet time in your own room.
The management is always ready to help, ready to listen, ready to consider and employ new ideas.
I do not regret for one minute my decision to leave my home and trust these people with the rest of my life.
My Mum had been struggling at home since January 2018, we had put care in place but it was not 24/7. As she lived alone and had a couple of falls and a blackout we realised the time had come for residential care. It’s a very big decision to act on their behalf, but somehow the staff at the Royal Cambridge home made the transition for Mum and for me extremely easy and from the very first day I knew she was in a happy caring environment. The staff are wonderful and there is a lovely homely atmosphere. Hearing my Mum say ‘I love it here’, was the best news ever.
At short notice, following a knee operation, my mother required 24-hour care for five weeks. The home was very accommodating with our/her needs. The staff were fantastic and I would highly recommend this home.
Laughter is always there.
Sometimes things do not go very well but we are only humans!
But everything ends up satisfactorily.
There appeared to be a laundry system in place but, on each occasion I visited, my mother was either wearing someone else's clothes or had other people's clothes in her chest of drawers or wardrobe.
I think there could have been a more proactive encouragement to do things e.g. walks in the garden, to alleviate boredom and anxiety.
The main meals were not very appetising although the baking was good.
We are sorry that your mother's clothes were mixed up. We have systems in place to try to ensure this does not happen but clearly they failed on this occasion.
Our activities programme is widely...
My aunt was in the Royal Cambridge Home for a few weeks, during which she received exemplary care. The excellent staff were unfailingly kind, thoughtful and sensitive to my aunt's needs. Everything possible was done to make my aunt feel comfortable, safe and well-cared for. My aunt was treated with dignity as well as great compassion and understanding at all times. The home has a welcoming, friendly, calm and pleasant atmosphere and the kindness shown to residents by staff and management extends to family and friends. I would highly recommend the Royal Cambridge Home and am very grateful to all the staff for the support they gave to my aunt and her family.
Mum has dementia and has been a resident for about 6 months. I live and work close by so I visit her often and I have always found the staff to be really kind, gentle and caring towards mum. The activities and outings are certainly a good way to stimulate the bodies and minds of the residents. The garden is beautiful and mum and I are looking forward to making the most of it when the weather improves. Nobody wants their parents in a care home but I am confident that she is as happy there as she can be and very well looked after.
After 7 years of looking after my mother the last 3 years of which took its toll on my health, work and overall capacity to function due to lack of sleep, worry and constant problems with care, I can honestly say I can visit her at any time and am happy with the care she receives. I have observed other residents being cared for with the same dedication and patience. I leave my mother every time knowing she will be well looked after and that feeling is priceless. I thoroughly recommend this home, the carers are kind and professional, the home is warm and comfy and I view it as a second home for my mother.
My mother is treated with respect and dignity. She is kept clean, warm and comfortable. ALL the staff are wonderful and very caring - both management and staff. She has been in the home for several years now and the care has remained constant.
My mother relished her independence until nearing her 101st birthday when her emotional and physical state deteriorated rapidly. Despite our need to choose a suitable carehome quickly we know we made the right choice in The Royal Cambridge. The care staff are without exception committed to ensuring that each resident receives the individual 'tlc' to suit their particular needs, and although the actual building could benefit from the same treatment the general feeling is 'homely' rather than 'a home'. My mother now smiles again. Thank you Royal Cambridge!
Staff are friendly and helpful. Carers are always kind and caring but sometimes seem to look for guidance. They are mainly from overseas and communication with the elderly can be difficult. They have a good programme of activities plus the use of a mini bus and a nice garden.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 20 Feb 2026
Our latest newsletter and diary can be downloaded from our website. Please go to www.royalcambridgehome.org and click on the News tab. Do please have a look as this very much...
There are no upcoming events for Royal Cambridge Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Royal Cambridge Home.
Meet the Team (2)

Rory is the General Manager of The Royal Cambridge Home. He has been the Manager of the service since June 2015. He has several years experience of working in social care and has been a Registered Manager with the Care Quality Commission since 2006.
Rory has attained relevant qualifications in care namely: Registered Manager’s Award; NVQs in Care levels 2, 3 and 4; Assessors and Internal Verifiers qualification; as well as awards in Managing Care and End-of-life care.
Rory also holds a BSc (Hons) and MA degree in Social Sciences. He is also a qualified counsellor having attained the Level 4 Diploma in Therapeutic Counselling and a Foundation Degree in Counselling.

Vicky has several years experience in the care sector.
Having joined the Royal Cambridge Home in April 2018 as Care Manager, Vicky has since been promoted to Deputy Manager, however, as part of her role she also oversees the delivery of care for our residents.
She has a particular interest in Dementia, both in the inclusive practice and the research element. Vicky is a dementia trainer and both a Dignity and Dementia Champion.
She is also trained in Substance Misuse.
Vicky holds a Level 3 NVQ in Management and a Level 5 NVQ in Care.
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