Royal Cambridge Home

84 Hurst Road, East Molesey KT8 9AH
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9.9 53 Reviews
  • Royal Cambridge Home, East Molesey
Royal Cambridge Home is a newly built charity care home, with a contemporary design, which is ideal for long-term residential care, respite and convalescence.
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Care Provided by Royal Cambridge Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1875
  • Self-Funded Residential Dementia Care: from £1875
  • RESPITE Self-Funded Residential Care: from £1875
  • RESPITE Self-Funded Residential Dementia Care: from £1875

Fees include all meals, all laundry requirements, all activities, both in-house and external trips. Extras include the visiting hairdresser and visiting chiropodist. More info on assessment and admission

These prices are only a guideline, please contact Royal Cambridge Home to find out the exact price for your requirements.

Contact Royal Cambridge Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Royal Cambridge Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Royal Cambridge Home Ltd

Person in Charge

  • Rory Belfield (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • We welcome everyone to The Royal Cambridge. We have links to many armed forces and service organisations and therefore we are well suited to accommodate residents with a similar background

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Visiting

  • The home would love to hear from visitors. Please contact the Home for further information to discuss requirements, availability and to also arrange a viewing.

Parking

  • Ample parking spaces

Royal Cambridge Home Reviews (53)

9.9

Royal Cambridge Home has a Review Score of 9.9 (9.886) out of 10, based on 15 reviews in the last 2 years.
Over all time Royal Cambridge Home has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Royal Cambridge Home
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Total of 53, showing 1-20
Review from F H (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Royal Cambridge Home looked after my dear Mum with love, kindness and humanity. The staff were absolutely wonderful and are the home's true strength. The new building is lovely, light and bright. The quality of food and variety of activities were all great. They also have a wonderful sense of community.
I'm so glad we picked the Royal Cambridge for our Mum.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for your kind words and this lovely review of Royal Cambridge Home's care of your mum. We were all very fond of your mum and she is greatly missed by all the team. Thank you for the…read more
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Review from R M (Next of Kin) published on 16 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Royal Cambridge home could not have been more welcoming and caring for my father. The Manager and all of the team have really made Dad feel at home. Getting Dad settled hasn't been easy but the experienced team have been very helpful to both Dad and I. Dad has enjoyed a number of the outings that
he has been lucky enough to attend, the Pantomime and a visit to the Royal Albert Hall have been his particular highlights.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the lovely review of the Royal Cambridge Home .
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Review from D B (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has received top-quality care from all the staff for the period she has been in the home. The staff are always helpful and quick to answer questions or put in the extra effort to get things sorted.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the great review . This means a lot to all the staff at the Royal Cambridge Home .
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Review from Alan D (Civil Partner of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very efficient and caring and nothing is too much trouble, my partner has been a resident three and a half years and the family cannot be more pleased with all aspects of the home, the new facilities are top of the range more like a 5 star hotel. The residents seem very happy with trips
out etc and thoroughly enjoy the entertainment laid on, I can only speak for myself but if I am in a situation where I have to be put in care, I can only hope they put me here.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the lovely feedback on the care received at the Royal Cambridge Home. This always means a lot to all the staff at the home.
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Review from C B (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at The Royal Cambridge Home are excellent. They care so well for my mother, including advocating for her when she was in hospital. They offer a real variety of activities. And the building and gardens are well designed.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for this brilliant feedback and review of Royal Cambridge Home about your mother's care experience, which is much appreciated by all the team
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Review from G O (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care since my father moved in February 2025. The home is kept spotlessly clean all the time, the staff are all friendly, caring and thoughtful, nothing is too much trouble. My father is comfortable, safe and feels well looked after. He enjoys the garden and variety of trips out in the minibus.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for this great review and feedback, which is much appreciated by the team. We're glad that your father is having a wonderful experience living at The Royal Cambridge Home and enjoys the…read more
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Review from C E (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a warm, welcoming and caring home, with attentive and kind staff who take the time to get to know and talk to residents. There is a regular schedule of activities and outings and the lovely garden is a calm, quiet haven when residents want 'time out'. The rooms are spacious, immaculate and warm,
and there is a family lounge on each floor for visitors which is great for bigger ' get together's'.Our mum is much more relaxed and content since moving in 9 months ago and we attribute her current good health and well being to the staff who care for her. We are very fortunate to have found such a place to take care of Mum.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for this lovely review and feedback; it is pleasing to note, the positive difference that living at Royal Cambridge Home has made to the well being of your mum
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Review from Jacqui L (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff very friendly and happy, my mother is always well cared for and the home is lovely, I visited my mother on a Sunday and the new staff seemed very jolly and happy which made me feel very happy that they enjoyed there job. I feel very lucky that my mother is in the Cambridge.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for your review and feedback, which is very much appreciated by all the team
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Review from J M (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are friendly, helpful, caring and patient with residents. The new building is amazing; great facilities and lovely, light-filled rooms, and a quiet garden where residents can safely spend time outdoors. There is a wide range of activities, including trips out in the minibus, which my mother
greatly enjoys.
Reply from Melissa Wilkinson-Kelly, Administrator at Royal Cambridge Home
Thank you for your kind words. It's a wonderful new building; we all love it here. We are delighted to hear that you also think it's 'amazing'. Your feedback: 'There is a wide range of activities,…read more
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Review from Sarah T (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
So impressed with the care and standards of facilities at the Royal Cambridge home. From the moment we entered we felt that my mother's recovery would be in good hands. The team there were friendly, attentive and flexible to our needs.
We contacted other options prior to this and none were as flexible,
efficient or helpful.
10/10 and completely recommend
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for such kind words, it was a pleasure to have mum stay with us.We wish her all the best on the road to recovery and hope to see her at the garden party this year .
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Review from K B (Niece of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt went in for respite for 2 weeks and loved it so much she decided to stay! From the moment we walked in and were greeted by very professional friendly staff we knew we had made the right decision for her new home. We have watched her become very settled and more confident, we have our old aunt
back ! Highlight of the week is hairdressing day on Fridays which gives the residents a unique personal treat and makes them feel very special, particularly my aunt who is very proud when we visit her to show off her lovely hair do! Congratulations to the staff for all the hard work they do and give us peace of mind we chose our aunt to live in your care
Reply from Rory Belfield, Manager at Royal Cambridge Home
Thank you so much for this lovely review and your support of the Royal Cambridge Home. We're so glad that your aunt has settled in so well into our care home community and that you feel that you have…read more
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Review from Angela S (Wife of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was welcomed so warmly to the Royal Cambridge in November 2024 by all the staff, whether they be carers, cleaners, kitchen staff or front office. The space inside is very good for someone who is active with dementia and a varied activity programme is supplied morning and afternoons. Even
at weekends, the carers are thinking up activities to do with the residents and my husband is allowed outside to walk in their large garden. On a sunny day recently, most of the residents had lunch outside in the garden and loved it. Some days there is an outing on the minibus which is a real bonus.
All the staff are so friendly and the care is excellent to all the residents. My dog is allowed in to see my husband and the other residents love to give her a stroke and feel her coat!
Reply from Victoria OBrien, Deputy Manager at Royal Cambridge Home
Thank you for such lovely words. It is always a pleasure to have family and friends bring in their dogs for the residents to see and touch. It means so much to us to have comments about the home…read more
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Review from H J (Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good, attentive staff, welcoming, friendly, clean premises, room comfortable.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for your review feedback, which is so helpful and invaluable; I am pleased that you enjoyed your convalescence stay with us and that your overall experience was excellent. I am also pleased…read more
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Review from Maxine F (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was permanently placed at this care home on discharge from hospital. My initial impressions were very good, and I'm pleased to say that after a month or so, this has not changed. The welcome from staff from the front door inward is friendly, warm, and engaging. The environment is very comfortable,
clean, homely and welcoming. The room is bright, and airy and suits mum's needs very well.
The care I have witnessed to date has been patient, kind, and exemplary. My mother has settled very well, takes part in the various activities, is eating well, and becoming more confident in her mobility due to the support she receives there. I am very pleased with this placement and care.
Reply from Sue Kenway, Secretary at Royal Cambridge Home
Thank you so much for your kind review. We are delighted your mother has settled in so well and enjoying home life with us. It is wonderful to hear she is taking part in so many of our activities and…read more
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Review from Sally-Anne H (Daughter of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I transferred my Mother to The Royal Cambridge from another home. The management helped in assessing her needs and letting me know what medical papers and medicines I would need. They arranged the appropriate transport which they provided with a driver and 2 other staff when arrived and went above and
beyond for my mother's care and well-being. She has a brand new room in the new building. I so recommend it!
Reply from Sue Kenway, Secretary at Royal Cambridge Home
Thank you so much for your kind review. We all love our beautiful new building and we are delighted to hear that our relatives feel the same. We are glad that your Mother has settled in here so well…read more
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Review from Penny D (Daughter of Resident) published on 29 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is just amazing!
My mum was a resident in this home since November 2017 so over 5 years, and throughout Covid as well. Sadly she passed away in June but the care she received here was truly outstanding and I will always be grateful to the entire team.
Everyone who works at this home
has been excellent and incredibly kind and caring and also very supportive toward me as well. The management team are excellent, the manager who leads the full team is fantastic and a really lovely person - so helpful, as is all his team. The carers themselves are also genuine people and some of them have been working at the home for many years - which I think shows how good the place is. It's not just the carers and management but also the cleaners, the people who do the laundry, and the hairdresser who comes in regularly - they are all lovely and took time out to say hello to Mum and get to know her.
I highly recommend this amazing place -I felt Mum was well looked after and safe and she was happy.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you so much for the kind words. Caring for mum was a privilege as she was such a wonderful person who was adored by all who knew her. Thank you also for taking the time to write in such a lovely…read more
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Review from E O (Daughter of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 95-year-old mother, (who has various health issues) has lived at the home for 5+ years and has thrived under the diligent and kind care she has received at the home. The Royal Cambridge Home produces a newsy and entertaining monthly Resident’s Newsletter, so everyone is kept well informed. Everyday
activities are organised for residents, (and occasionally outings), if residents wish to participate. The Home is undergoing major building works, but the residents continue to receive excellent care. My Mum is very happy and so is her family.
Reply from Rory Belfield, Manager at Royal Cambridge Home
Thank you for your lovely comments about the 'diligent and kind' care that your mother receives at the Royal Cambridge Home and the activities that are organised for residents. It is great that you…read more
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Review from Jane H (Daughter of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is underdoing very major works right now - so the facilities are somewhat comprised - but the care of staff and the attention to detail in terms of treating my mother with compassion and dignity is excellent. My mother is very happy - and I know 100% that she is at all times well cared
for and well fed. She also taken on adventures (to for example the seaside) and has her nails painted and hair done. Everyone is so very caring and kind to her - and the place is run wonderfully with excellent management. My mother has made friends and I feel very blessed to know such wonderful people are around her.
Reply from Rory Belfield, Manager at Royal Cambridge Home
Thank you so much for your comments and for taking the time to write this review. It is pleasing to read about the care your mother receives and how she has settled into living at the Royal Cambridge…read more
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Review from Adrian S (Friend of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Royal Cambridge Home has been and continues to be a comfortable and very friendly place for my neighbour who now resides at the home. Fortunately for her, she remains mentally very vigorous and alert and in reasonable health even though she is now at a very good age. This means she has high expectations
of having a very good quality of life at Royal Cambridge Home. So far, this has been her experience. From my point of view, the working relationship I have with all the staff I come into contact with means that it is very straightforward to support my neighbour with her financial, medical and other needs. During the pandemic and through it and now through the current building programme, the communications from the staff have been very helpful so that I and this lady's friends can be there for her, which is very important for her as her family all live overseas, and she looks forward to our regular visits. I recommend Royal Cambridge Home to anyone looking for a caring and supportive environment for a loved one.
Reply from Rory Belfield, Manager at Royal Cambridge Home
It is pleasing to read your comments about your neighbour: 'having a very good quality of life at Royal Cambridge Home.' It is also good to read that the home is: '...a comfortable and very friendly…read more
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Review from Lesley C (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother made the decision to move into the Royal Cambridge Home after spending 2 weeks respite care there. She missed the company when she had gone back home. I am confident that she is being well looked after. Whenever she has had a health problem, I have been informed immediately and updated throughout.
Staff are very friendly and welcoming.
Reply from Rory Belfield, Manager at Royal Cambridge Home
Thank you for your review of the service your mother receives at the Royal Cambridge Home. It is very reassuring to know that she enjoys the company at the Royal Cambridge Home and that you're…read more
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Current Review Score: 9.9 (9.886)

Overview of Review Score

The Review Score of 9.9 (9.886) out of 10 for Royal Cambridge Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.886 for Royal Cambridge Home is calculated as follows: ( (158 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 175 Ratings = 4.886
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Royal Cambridge Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Rory

Rory Belfield

Job Title: General Manager Joined: 2015

Rory is the General Manager of The Royal Cambridge Home. He has been the Manager of the service since June 2015. He has over 25 years experience of working in social care and has been a Registered Manager with the Care Quality Commission since 2006.


He has attained relevant qualifications in care namely: Registered Manager’s Award; NVQs in Care levels 2, 3 and 4; Assessors and Internal Verifiers qualification; as well as awards in Managing Care and End-of-life care.


Rory also holds a BSc (Hons) and MA degree in Social Sciences. He is a qualified counsellor having attained the Level 4 Diploma in Therapeutic Counselling. Most recently Rory has completed a Foundation Degree in Counselling with the Open University.

Vicky

Vicky O'Brien

Job Title: Deputy Manager Joined: 2018

Vicky has over 30 years’ experience in the care sector.


Having joined the Royal Cambridge Home in April 2018 as Care Manager, Vicky has since been promoted to Deputy Manager, however, as part of her role she also oversees the delivery of care for our residents.


She has a particular interest in Dementia, both in the inclusive practice and the research element. Vicky is a dementia trainer and both a Dignity and Dementia Champion.


She is also trained in Substance Misuse.


She holds a Level 3 NVQ in Management and a Level 5 NVQ in Care.

Frequently Asked Questions about Royal Cambridge Home

What types of Care is Royal Cambridge Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Royal Cambridge Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Royal Cambridge Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Royal Cambridge Home to the centre of East Molesey?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Cambridge Home to verify any information. View our terms and conditions. Royal Cambridge Home has an Enhanced Service - more info.