Royal Cambridge Home

84 Hurst Road, East Molesey KT8 9AH
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9.9 57 Reviews
  • Royal Cambridge Home, East Molesey
Royal Cambridge Home is a newly built charity care home, with a contemporary design, which is ideal for long-term residential care, respite and convalescence.
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Care Provided by Royal Cambridge Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1875
  • Self-Funded Residential Dementia Care: from £1875
  • RESPITE Self-Funded Residential Care: from £1875
  • RESPITE Self-Funded Residential Dementia Care: from £1875

Fees include all meals, all laundry requirements, all activities, both in-house and external trips. Extras include the visiting hairdresser and visiting chiropodist. More info on assessment and admission

These prices are only a guideline, please contact Royal Cambridge Home to find out the exact price for your requirements.

Contact Royal Cambridge Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Royal Cambridge Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Royal Cambridge Home Ltd
  • Voluntary / Not for Profit Owned

Person in Charge

  • Rory Belfield (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+
  • We welcome everyone to The Royal Cambridge. We have links to many armed forces and service organisations and therefore we are well suited to accommodate residents with a similar background

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Visiting

  • The home would love to hear from visitors. Please contact the Home for further information to discuss requirements, availability and to also arrange a viewing.

Parking

  • Ample parking spaces

Royal Cambridge Home Reviews (57)

9.9

Royal Cambridge Home has a Review Score of 9.9 (9.911) out of 10, based on 21 reviews in the last 2 years.
Over all time Royal Cambridge Home has 57 reviews.

Overall Experience
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Reviewer Connection to Royal Cambridge Home
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Total of 57, showing 1-20
Review from Roger B (Son of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Royal Cambridge Home what a fantastic care home we are so lucky to have mum as a resident. All staff are amazing and professional who really care for the welfare and happiness of their residents.
New building has great facilities very clean and comfortable. Every month we receive a newsletter informing
what activities are planned for the coming month with lovely photos of the residents enjoying the past months activities.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the lovely review . Staff really appreciate the lovely words that families say. Mum is a big part of the home and our family .
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Review from E O (Friend of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has lived at the newly built Royal Cambridge Home for almost a year and from the very first day, the staff have shown nothing but patience, compassion, and genuine warmth. They have taken the time to understand his needs and personality, and although sometimes this proved challenging they
persevered so that he now feels settled and considers this his home.
There is a calm and welcoming atmosphere, from the moment you enter the front door and there's a real sense of community among residents, caregivers and visitors. There are organised activities throughout the week, including trips out in the minibus; residents are gently encouraged to join in but don't have to if it's not their thing.
The Home is immaculately clean everywhere, the residents' rooms are spacious with a TV and en-suite bathroom and there is a large, beautiful garden to sit out or walk in.
The staff, facilities and environment at the RCH have exceeded expectations and I would highly recommend.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
What a lovely review, thank you very much from all the team here. We appreciate all the support .
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Review from Mervi C (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in the home for over 5 years.
She's very well cared for and the staff are very loving and sensitive her needs.
Any problems are reported and dealt with quickly and efficiently.
I feel very confident and reassured by the super care she has.
It's very much a family here at the home.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for your kind words and this lovely review of the care your mum has received over the last 5 years at Royal Cambridge Home. Your mum is an important part of our Royal Cambridge community and…read more
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Review from Jim H (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The newly renovated Royal Cambridge Home in East Molesey is quite excellent. The facility is new, purpose built and designed, modern and well equipped and in a lovely location. The rooms are large with ensuite bathroom facilities, the common areas and reception rooms are spacious and well lit with
lots of natural light.
Staff are excellent as is management and some of the staff were are the previous iteration of the home prior to renovation and reconstruction. Food appears to be very good and it is very difficult to find fault with any aspect of the place. Residents are well cared for, well dressed and groomed, well entertained and stimulated and treated with respect and friendship. All in all an excellent establishment, most fit for purpose.
Reply from Sue Kenway, Secretary at Royal Cambridge Home
Thank you so much for you really kind review. It's always great to hear from our residents' families with positive feedback. Your mum has been a lovely addition to the home and it's good to see her…read more
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Review from Natalie H (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of The Royal Cambridge Home since July 2018. My Father had passed away and she was living at home alone. Her health both physical, and mental had started to suffer and she was diagnosed with vascular dementia. Therefore we had to make the very hard decision on her behalf, to
help her live in safety and comfort going forward. We are so thankful to have found The Royal Cambridge Home. It is such a wonderful place. The staff go above and beyond for every resident. They truly care, and know each and every resident personally. Nothing is too much trouble, and they are very supportive of families too. There is great entertainment/activities and trips out in the Home's own resident mini bus. The food is very nice, and hot/cold drinks are regularly served. The Home has had a rebuild, it is warm and inviting, with relaxing decor. Each bedroom has an en suite bathroom, and there is a very attractive garden. My Mum is happy, and hearing her say that was the best news.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the lovely review , this means so much to us all here. our residents are the most important part of the home and it makes us so happy to hear that we have got it right .
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Review from Chris B (Son of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Royal Cambridge Home, and all its staff, are outstanding. My mother was a resident for 5 and 1/2 years, and she was always wonderfully cared for. Throughout the covid era and ever since the staff have always cared for her amazingly well and she made many friends. The new buildings are purpose built,
pleasant and spacious. The food is plentiful and well prepared and there is plenty of activities to join in, the views and the gardens also add to its peaceful atmosphere. My mum really felt it was like her home. We are especially grateful towards the staff for their support during my mum's eventual decline and passing, when they showed true care, compassion, and professionalism. Thank you for making my mum's final years the best they could be.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the kind words this means so much to all of us here, Mum made many friends whilst she was here and it was a great pleasure to have had mum in our lives for such a long time and will be…read more
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Review from F H (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Royal Cambridge Home looked after my dear Mum with love, kindness and humanity. The staff were absolutely wonderful and are the home's true strength. The new building is lovely, light and bright. The quality of food and variety of activities were all great. They also have a wonderful sense of community.
I'm so glad we picked the Royal Cambridge for our Mum.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for your kind words and this lovely review of Royal Cambridge Home's care of your mum. We were all very fond of your mum and she is greatly missed by all the team. Thank you for the…read more
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Review from R M (Next of Kin) published on 16 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Royal Cambridge home could not have been more welcoming and caring for my father. The Manager and all of the team have really made Dad feel at home. Getting Dad settled hasn't been easy but the experienced team have been very helpful to both Dad and I. Dad has enjoyed a number of the outings that
he has been lucky enough to attend, the Pantomime and a visit to the Royal Albert Hall have been his particular highlights.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the lovely review of the Royal Cambridge Home .
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Review from D B (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has received top-quality care from all the staff for the period she has been in the home. The staff are always helpful and quick to answer questions or put in the extra effort to get things sorted.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the great review . This means a lot to all the staff at the Royal Cambridge Home .
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Review from Alan D (Civil Partner of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very efficient and caring and nothing is too much trouble, my partner has been a resident three and a half years and the family cannot be more pleased with all aspects of the home, the new facilities are top of the range more like a 5 star hotel. The residents seem very happy with trips
out etc and thoroughly enjoy the entertainment laid on, I can only speak for myself but if I am in a situation where I have to be put in care, I can only hope they put me here.
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for the lovely feedback on the care received at the Royal Cambridge Home. This always means a lot to all the staff at the home.
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Review from C B (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at The Royal Cambridge Home are excellent. They care so well for my mother, including advocating for her when she was in hospital. They offer a real variety of activities. And the building and gardens are well designed.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for this brilliant feedback and review of Royal Cambridge Home about your mother's care experience, which is much appreciated by all the team
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Review from G O (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care since my father moved in February 2025. The home is kept spotlessly clean all the time, the staff are all friendly, caring and thoughtful, nothing is too much trouble. My father is comfortable, safe and feels well looked after. He enjoys the garden and variety of trips out in the minibus.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for this great review and feedback, which is much appreciated by the team. We're glad that your father is having a wonderful experience living at The Royal Cambridge Home and enjoys the…read more
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Review from C E (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a warm, welcoming and caring home, with attentive and kind staff who take the time to get to know and talk to residents. There is a regular schedule of activities and outings and the lovely garden is a calm, quiet haven when residents want 'time out'. The rooms are spacious, immaculate and warm,
and there is a family lounge on each floor for visitors which is great for bigger ' get together's'.Our mum is much more relaxed and content since moving in 9 months ago and we attribute her current good health and well being to the staff who care for her. We are very fortunate to have found such a place to take care of Mum.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for this lovely review and feedback; it is pleasing to note, the positive difference that living at Royal Cambridge Home has made to the well being of your mum
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Review from Jacqui L (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff very friendly and happy, my mother is always well cared for and the home is lovely, I visited my mother on a Sunday and the new staff seemed very jolly and happy which made me feel very happy that they enjoyed there job. I feel very lucky that my mother is in the Cambridge.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for your review and feedback, which is very much appreciated by all the team
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Review from J M (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are friendly, helpful, caring and patient with residents. The new building is amazing; great facilities and lovely, light-filled rooms, and a quiet garden where residents can safely spend time outdoors. There is a wide range of activities, including trips out in the minibus, which my mother
greatly enjoys.
Reply from Melissa Wilkinson-Kelly, Administrator at Royal Cambridge Home
Thank you for your kind words. It's a wonderful new building; we all love it here. We are delighted to hear that you also think it's 'amazing'. Your feedback: 'There is a wide range of activities,…read more
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Review from Sarah T (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
So impressed with the care and standards of facilities at the Royal Cambridge home. From the moment we entered we felt that my mother's recovery would be in good hands. The team there were friendly, attentive and flexible to our needs.
We contacted other options prior to this and none were as flexible,
efficient or helpful.
10/10 and completely recommend
Reply from Victoria O'Brien, Deputy Manager at Royal Cambridge Home
Thank you for such kind words, it was a pleasure to have mum stay with us.We wish her all the best on the road to recovery and hope to see her at the garden party this year .
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Review from K B (Niece of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt went in for respite for 2 weeks and loved it so much she decided to stay! From the moment we walked in and were greeted by very professional friendly staff we knew we had made the right decision for her new home. We have watched her become very settled and more confident, we have our old aunt
back ! Highlight of the week is hairdressing day on Fridays which gives the residents a unique personal treat and makes them feel very special, particularly my aunt who is very proud when we visit her to show off her lovely hair do! Congratulations to the staff for all the hard work they do and give us peace of mind we chose our aunt to live in your care
Reply from Rory Belfield, Manager at Royal Cambridge Home
Thank you so much for this lovely review and your support of the Royal Cambridge Home. We're so glad that your aunt has settled in so well into our care home community and that you feel that you have…read more
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Review from Angela S (Wife of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was welcomed so warmly to the Royal Cambridge in November 2024 by all the staff, whether they be carers, cleaners, kitchen staff or front office. The space inside is very good for someone who is active with dementia and a varied activity programme is supplied morning and afternoons. Even
at weekends, the carers are thinking up activities to do with the residents and my husband is allowed outside to walk in their large garden. On a sunny day recently, most of the residents had lunch outside in the garden and loved it. Some days there is an outing on the minibus which is a real bonus.
All the staff are so friendly and the care is excellent to all the residents. My dog is allowed in to see my husband and the other residents love to give her a stroke and feel her coat!
Reply from Victoria OBrien, Deputy Manager at Royal Cambridge Home
Thank you for such lovely words. It is always a pleasure to have family and friends bring in their dogs for the residents to see and touch. It means so much to us to have comments about the home…read more
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Review from H J (Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good, attentive staff, welcoming, friendly, clean premises, room comfortable.
Reply from Rory Belfield, General Manager at Royal Cambridge Home
Thank you for your review feedback, which is so helpful and invaluable; I am pleased that you enjoyed your convalescence stay with us and that your overall experience was excellent. I am also pleased…read more
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Review from Maxine F (Daughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was permanently placed at this care home on discharge from hospital. My initial impressions were very good, and I'm pleased to say that after a month or so, this has not changed. The welcome from staff from the front door inward is friendly, warm, and engaging. The environment is very comfortable,
clean, homely and welcoming. The room is bright, and airy and suits mum's needs very well.
The care I have witnessed to date has been patient, kind, and exemplary. My mother has settled very well, takes part in the various activities, is eating well, and becoming more confident in her mobility due to the support she receives there. I am very pleased with this placement and care.
Reply from Sue Kenway, Secretary at Royal Cambridge Home
Thank you so much for your kind review. We are delighted your mother has settled in so well and enjoying home life with us. It is wonderful to hear she is taking part in so many of our activities and…read more
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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Royal Cambridge Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for Royal Cambridge Home is calculated as follows: ( (227 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 246 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Royal Cambridge Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Rory

Rory Belfield

Job Title: General Manager Joined: 2015

Rory is the General Manager of The Royal Cambridge Home. He has been the Manager of the service since June 2015. He has over 25 years experience of working in social care and has been a Registered Manager with the Care Quality Commission since 2006.


He has attained relevant qualifications in care namely: Registered Manager’s Award; NVQs in Care levels 2, 3 and 4; Assessors and Internal Verifiers qualification; as well as awards in Managing Care and End-of-life care.


Rory also holds a BSc (Hons) and MA degree in Social Sciences. He is a qualified counsellor having attained the Level 4 Diploma in Therapeutic Counselling. Most recently Rory has completed a Foundation Degree in Counselling with the Open University.

Vicky

Vicky O'Brien

Job Title: Deputy Manager Joined: 2018

Vicky has over 30 years’ experience in the care sector.


Having joined the Royal Cambridge Home in April 2018 as Care Manager, Vicky has since been promoted to Deputy Manager, however, as part of her role she also oversees the delivery of care for our residents.


She has a particular interest in Dementia, both in the inclusive practice and the research element. Vicky is a dementia trainer and both a Dignity and Dementia Champion.


She is also trained in Substance Misuse.


She holds a Level 3 NVQ in Management and a Level 5 NVQ in Care.

Frequently Asked Questions about Royal Cambridge Home

What types of Care is Royal Cambridge Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Royal Cambridge Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Royal Cambridge Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Royal Cambridge Home to the centre of East Molesey?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Cambridge Home to verify any information. View our terms and conditions. Royal Cambridge Home has an Enhanced Service - more info.