Wray Park Care Home

55 Alma Road, Reigate RH2 0DN
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9.8 34 Reviews
  • Wray Park Care Home, Reigate
Wray Park Care Home is located in a secluded residential area, close to woodland and Reigate Hill.

Within a tranquil and comfortable atmosphere carers look to maintain high standards, with a personalised approach that support personal choice.

Areas of expertise include dementia and sensory impairments, while the home is also ideal for adults with a physical disability. Short and long-term requirements are welcome.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500

All fees include food and laundry, chiropody, hairdressing and opticians are charged separately.

These prices are only a guideline, please contact Wray Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Care Homes of Distinction (Wray Park) Ltd

Person in charge

  • Nicola Elliott (Director)

Local Authority / Social Services

Admission Criteria

  • NHS Referrals, Private Referrals, Hospital admissions
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 4

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (12)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • The home is open to Relatives/Visitors 24/7.

Parking

  • The home has parking available for Relatives and Visitors.

Wray Park Care Home Reviews (34)

9.8

Wray Park Care Home has a Review Score of 9.8 (9.763) out of 10, based on 11 reviews in the last 2 years.
Over all time Wray Park Care Home has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wray Park Care Home
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Total of 34, showing 1-20
Review from Andrew H (Son of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team are exceptional and extremely attentive to my mother. She has managed to gain weight which we've struggled to do whilst caring for her at home. Mum didn't want to do anything despite having the opportunities to. Wary park have managed to get through to my mother and she now engages in
all their activities. Her sense of humour has returned and her cheekiness is refreshing for us to see. I love spending time with her now as my mother and not her carer - thank you everyone at Wray Park.
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Review from C P (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy in Wray Park and well cared for.
Staff are kind and considerate.
I am always made to feel welcome every time I visit.
Well managed care home, clean and welcoming.
Care and attention given to the many activities that are available.
Reply from Gillian Mayhew-Lima, Activities Coordinator/Client Liaison Manager at Wray Park Care Home

Thank you so much for your lovely comments, we all take pride in our jobs and very much enjoy looking after our lovely Residents.

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Review from Phillip R (Husband of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wray Park care home is a lovely home where my wife is now living.
A big thanks to all the staff for looking after my wife and taking care of her needs. It's a great home and a big big thanks to you all!
Reply from Gillian Mayhew-Lima, Activities Coordinator/Client Liaison Manager at Wray Park Care Home

Thank you so much for your wonderful review and lovely words. We are all very grateful and enjoy looking after your lovely wife.

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Review from Sally S (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother who has dementia has been at Wray Park for nearly 3.5 years. All of the staff are heroes in my book. Looking after the residents is a very difficult job requiring a lot of patience and understanding and my mother is very well looked after and treated with care, dignity and attention. I
am very happy to have found Wray Park for my mother. Thank you to all who work there.
Reply from Gillian Mayhew-Lima, Activities Coordinator/Client Liaison Manager at Wray Park Care Home

Thank you so much for your feedback, we appreciate you taking the time to respond to us.Kind regards

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Review from T S (Daughter-in-law of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are very welcoming and polite. Catherine in particular is very good and helpful.
My Mother in law seems happy and settled there even if she sometimes thinks it's a holiday.
She has no complaints about the food or staff and she looks very well.
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Review from Diane R (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum could not be in a better place. The venue is perfect, the care she receives is brilliant, and the staff are truly amazing. I would highly recommend Wray Park. Thank you to all the staff who work so hard to give the residents the care they need.
Reply from Gillian Mayhew-Lima, Activities Coordinator/Client Liaison Manager at Wray Park Care Home

Thank you so much for your lovely comments, and look forward to seeing you soon.

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Review from Sarah A (Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found staff at the home very accommodating, interested in clients needs and history, They have been wonderful at arranging outings in community. They have made my client very welcome and supported move from living alone into home, I have had excellent feedback on any concerns client has raised. Client
reports that food is great and staff are lovely, personally and with feedback from family we have also found staff very helpful and efficient.
Reply from Gillian Mayhew-Lima, Activities Coordinator/Client Liaison Manager at Wray Park Care Home

Thank you for your lovely comments. We appreciate your feedback and that you and your family are happy.

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Review from C P (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love Wray Park Hall staff are so friendly and caring, could not find a better home for mumize. Many thanks to everyone for your care given to my mumzie and us when we visit love events barbie ...Christmas Party staff put in so much effort many thanks to you all.
Reply from Gillian Mayhew-Lima, Activities Coordinator/Client Liaison Manager at Wray Park Care Home

Thank you so much Carol for your wonderful comments. Its heart warming to know that we are appreciated and look forward to seeing you soon.

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Review from Julie S (Daughter of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Initially my father's behaviour was challenging due to his dementia, but staff made every effort to help him adjust to his new surroundings and help him settle and feel at home. When he was settled after a week or two he was included in activities in the day room and had support from therapists and
referrals to specialist teams when needed. When asked about his experience of his care, my father said that the staff were always kind, polite and he felt he was looked after well. This was also our experience as a family.
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Review from H L (Sister of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff very kind and helpful.
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Review from C E (Husband of Resident) published on 23 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been at Wray Park Care Home for two months suffering from Vascular Dementia. All the staff are very caring, food is very good. Her room is well-maintained. A relaxed atmosphere and well-run care home dealing with approximately 20 residents of mainly dementia. I am very happy with the care
provided for my wife.
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Review from Ian T (Son of Resident) published on 28 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I personally find all the staff at Wray Park Care Home very helpful and my mother is also very thankful for all their assistance. My mother’s mobility is not very good and she is often in pain but the care that she receives is very much appreciated and although unable to leave her room she is involved
with the events as much as possible
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Review from Claire J (Daughter of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
In Wray Park Care home my mum is well cared for. When I have dropped in unannounced, I have never seen anything to suggest otherwise. She is always clean and tidy and so I get the impression that hygiene standards are at a good level. There is never any unpleasant smell in the home. I am happy for my
mum to be here and feel reassured that the staff take a kind approach. I have never heard anyone lose their patience or behave in any way to suggest a lack of understanding.
The people who care for my mum are a great bunch of unsung heroes who work really hard and deserve praise for keeping going through the pandemic and beyond. They turn up every day to provide excellent care for our older generation - not an easy job. Thank you!
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Review from D R (Brother of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been in Wray Park Care Home since 2018 and has dementia. The staff are kind and caring and catered well with the early troublesome behaviour of my sister, and continue to look after her ongoing special needs. They let me know when anything happens to her as I cannot visit very often, living
100 miles away. I have confidence in the care my sister receives. Wray Park is a small home so all staff know all the residents.
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Review from Mary F (Sister of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely well managed home with very good staff who are both caring and helpful to the residents. The home is clean and friendly with lovely grounds, which are often used to entertain in the nice weather.
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Review from M Q (Relative of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited Mum when we came over from Australia. We were really impressed with the level of care, staff interaction, cleanliness and overall positive vibe at the home. The building is of a high quality/standard and the gardens are very well maintained. With so many activities and outings, the residents
appeared happy and engaged. Mum has settled quickly and all of the staff interact well with her. The good leadership of the team shows in their actions.
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Review from Becky W (Niece of Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home, smells clean, very caring staff, they look after my auntie in a refreshing, caring way. We visited on her birthday, loved the balloons, banners and the cake too. Thank you to everybody.
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Review from B M (Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wray park is one of the best care homes in Reigate . All the staff are very kind and they look after the residents very well. My friend resident always look happy and he is satisfied with the food provided to him .
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Review from Paul C (Resident) published on 23 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoyed my stay at the home.
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Review from Boby L (Friend of Resident) published on 18 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of my family friends has been in Wray Park since 2020. I have been meeting him since then. Previously he was a resident of other care homes and shifted to Wray Park in 2020. Wray Park Care Home is an amazing place for the residents who are in need of care for their daily routine. First of all, I
would like to give a big thanks to the Home Manager, she is well experienced and a very caring manager. She is emotional and provides good care to my friend. All the staff members are excellent and provide the utmost care to my friend. I have seen the compassion and love towards the residents of Wray Park, particularly from the Home Manager, she is so polite and responsible. A manager who is fulfilling all the needs of the residents. I can say this is the best place for a person who needs homely care and he/she will enjoy the place with utmost care. Once again thanks to the home manager and her team for providing support and care to my friend.
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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Wray Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.763 for Wray Park Care Home is calculated as follows: ( (104 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.763
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wray Park Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Gillian Mayhew de Lima

Job Title: Client Liaison/Activities Manager Joined: 2017

I have worked here for 8 years and absolutely love my job and enjoy spending time with the Residents and making them smile. I wanted a career change and found the perfect job.

Frequently Asked Questions about Wray Park Care Home

What types of Care is Wray Park Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wray Park Care Home have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Wray Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wray Park Care Home to the centre of Reigate?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wray Park Care Home to verify any information. View our terms and conditions. Wray Park Care Home has an Enhanced Service - more info.