Wray Park Care Home

My sister has been in Wray Park Care Home since 2018 and has dementia. The staff are kind and caring and catered well with the early troublesome behaviour of my sister, and continue to look after her ongoing special needs. They let me know when anything happens to her as I cannot visit very often, living 100 miles away. I have confidence in the care my sister receives. Wray Park is a small home so all staff know all the residents.

A lovely well managed home with very good staff who are both caring and helpful to the residents. The home is clean and friendly with lovely grounds, which are often used to entertain in the nice weather.

We visited Mum when we came over from Australia. We were really impressed with the level of care, staff interaction, cleanliness and overall positive vibe at the home. The building is of a high quality/standard and the gardens are very well maintained. With so many activities and outings, the residents appeared happy and engaged. Mum has settled quickly and all of the staff interact well with her. The good leadership of the team shows in their actions.

Beautiful care home, smells clean, very caring staff, they look after my auntie in a refreshing, caring way. We visited on her birthday, loved the balloons, banners and the cake too. Thank you to everybody.

Wray park is one of the best care homes in Reigate . All the staff are very kind and they look after the residents very well. My friend resident always look happy and he is satisfied with the food provided to him .

I enjoyed my stay at the home.

One of my family friends has been in Wray Park since 2020. I have been meeting him since then. Previously he was a resident of other care homes and shifted to Wray Park in 2020. Wray Park Care Home is an amazing place for the residents who are in need of care for their daily routine. First of all, I would like to give a big thanks to the Home Manager, she is well experienced and a very caring manager. She is emotional and provides good care to my friend. All the staff members are excellent and provide the utmost care to my friend. I have seen the compassion and love towards the residents of Wray Park, particularly from the Home Manager, she is so polite and responsible. A manager who is fulfilling all the needs of the residents. I can say this is the best place for a person who needs homely care and he/she will enjoy the place with utmost care. Once again thanks to the home manager and her team for providing support and care to my friend.

We really can’t thank you enough. 5 stars all round.

I have not commented on food or activities as I have not witnessed these. Mum seems happy here and is always clean and tidy, my only negative is her nails are always dirty.

The staff are helpful and considerate. They do what they can in difficult circumstances - dealing with dementia clients. The food is good. Clothes sometimes get lost.

She feels feel happy and relaxed here. It feels like home and she is happy to stay here. The meals are always good. The staff are so very kind and helpful.

It's a lovely and friendly place to live. I have a pretty and comfortable room. The food is good with plenty of variety, The staff are so kind.

My mother first became a resident in 2016, so I feel I have extensive experience of Wray Park as an operational care service, the team and management. I can say, without a shadow of a doubt, my mother received the very best possible care from the most caring and professional team. As I live across the country, my visits were not as frequent as I would wish (even before the current restrictions due to COVID), but whenever I turned up un-announced, it was clear that she had been well cared for. She was always well presented, and as happy as her condition would allow her to be. We are all too aware of how challenging it is to care for individuals who are not fully aware of their own condition, but the team at Wray Park have found a way to provide the right care and maintain the protection that is vital for their well being. If I had to make the choice again, I would not hesitate in choosing Wray Park.

Our mother stayed at Wray Park care home for 4 weeks after leaving hospital. She has heart failure, was exhausted and very unwell. All the staff were very welcoming to her and couldn't do enough to help her. The staff are all excellent, extremely caring. We are so thankful for all their efforts.

I would not hesitate to recommend Wray Park to anyone looking for a comfortable, safe and caring home for their vulnerable relative. The staff feel like family to the residents and their relatives.

My mum is so well cared for here. After previous home she was in, it was a worry for us. Thankfully all our worries just fell away within a few weeks. The staff are amazing, so caring and patient. The effort put in for special occasions is fantastic and the welcome always friendly with tea offered immediately and the food is very good. Mum looks happy and healthy. I couldn't fault them in any way. So grateful.

Found nursing care excellent, also attention to comfort and cleanliness. Staff very friendly and caring.

After my husband had to spend 4 and a half weeks in hospital with an infected pressure sore on his foot, his previous care home refused to have him back after discharge from hospital. After a search locally, we found Wray Park who were very reassuring about the care they could offer. He is only 69 but is suffering from semantic dementia and is now doubly incontinent. Wray Park have been so caring and cater for all his physical needs, nothing is too much trouble. He is freshly shaved/showered and smartly dressed (and changed when necessary) every day. I am very happy he is in the right place.

My father was admitted to Wray Park in September 2018 after spending several weeks in hospital and being turned down by many care home providers. Myself and my sister viewed Wray Park and were very impressed by the staff and their values, the transition to the home from hospital was very swift which was good for Dad as he has dementia and at that time was very confused. The staff and manager were very helpful. They have an open door policy which is good for us as we work shifts. We visit Dad weekly and we are always made to feel very welcome. They keep us informed of Dad's health etc at all times. Dad always looks amazing and we have no concerns with Dad's care in Wray Park. Can't thank them enough.

My mother has been a resident for some three years. We are very happy with the care she is given, the staff are friendly, efficient and unfailingly kind. We feel lucky to have found such a good home.