Wray Common Nursing & Residential Home

A very big thank you to all the lovely staff that have dilligently cared for my mother over the last five years. Mum was always treated with kindness and dignity, even when things became very difficult in the last year of her life. Staff are very professional and made Wray Common not just a home for my mum but somewhere I always felt welcomed and my views respected with a lot of support at challenging times. All housekeeping staff, carers, nurses and the manager are genuinely kind people and I will miss having a chat with them. Thank you for everything.

My mother was admitted to Wray Common bed bound and barely conscious and stayed for 18 months. She was looked after superbly by a team of very competent carers and nurses. They were supported by kindly cleaners and approachable management. My mothers wishes were respected and she was able to live in a comfortable room which was kept clean and tidy. We had the same staff throughout the time we were there, they do a wonderful job thank you.

My uncle has been a resident at Wray Common Nursing Home for the last 10 years. The home is very well run and all the staff have been excellent. Our family are very grateful for the love and care shown to my uncle, especially over the last few years when dementia meant that things became more difficult. I would also like to thank the nursing staff for their communication, always keeping me updated with any changes or developments in my uncle's health. I do not hesitate to give a 5-star review.

An excellent care home, the staff care so much about the resident their care is at the pre-front of their minds. We needed emergency respite care for my mum, the kind manager came that afternoon and gave us a place at the home. My mum goes home tomorrow and does not want to leave.

My mother was in this care home for 4 1/2 years she was unable to walk and stayed in bed all the time she became at the end very aggressive the staff excellent with a very difficult case.

months and last few days of her life special to us by showing the love and support and that Wray Common Nursing Home is a family. You have some very special members of staff and on our behalf please thank all your staff.

The whole family would like to express their heartfelt gratitude for the extraordinary care, compassion, and kindness you provided to our Dad. He so enjoyed all of the activities he was able to participate in, which is what we had hoped for with him going into care. From the moment he arrived at your home, we were touched by the warmth, professionalism, and dignity with which he was treated. Your attention to his needs gave us tremendous peace of mind during an incredibly difficult time and it was evident how much every member of staff cares about the job that they do. The comfort and respect you offered Dad allowed him to spend his last days with dignity, surrounded by people who genuinely cared and avoid the need for him to return to hospital, and for that we will be eternally grateful. We also want to thank you for the support you extended to us, and your patience in answering our questions, your updates, and helping us to navigate this final chapter in his life. Thank you all.

My dad has been a Wray Common Nursing Home resident since July last year. I always find the staff are very helpful: management, nurses, care and housekeeping, Chefs, everybody. Nothing too much trouble, they are always polite; that's what my dad likes and me. The home is always clean and tidy. Nurses always informed me how my dad is doing about his GP visits and his health conditions. I find management always helpful, open door policy, and always available to talk.

Absolutely amazing staff, they have looked after our dad with so much love and care, the rooms are like home from home, we could not have been happier from the care Dad received since he arrived in 2024. Thank you so much.

Care, kindness, support and medical needs are excellent.

To be honest, Wray Common Nursing & Residential Home exceeded my expectations and I have no hesitation in recommending it and giving a 5* review!

I'd like to thank the manager and all the members of the team at Wray Common for their excellent care of my dad in the last month of his life. Dad really wanted to die in his own home, but as the end of his life got closer it became harder and harder at home, and he changed his mind. Wray Common is a lovely, friendly place full of people who really care. I wish dad had made the decision to go there sooner - I think he would have had an easier journey through those last few months. I would recommend Wray Common to anyone having to make this difficult choice, the staff are friendly and respectful, and the care was tailored to exactly what my dad wanted and needed. As a visitor I was always made very welcome.

I cannot thank the staff enough for keeping my mother in a safe and happy environment.

My mum was cared for by Wray Common for end-stage cancer after a brief stay in hospital. She was only in the home for 5 weeks but the care she received was amazing. All the staff were lovely from the nurses all the way to the cleaning staff. Friendly, smiling and extremely supportive. My mum was very happy here and they worked hard to accommodate her needs for privacy and comfort. The care home manager was personable and was only too happy to take on board any suggestions to make her last few weeks the best they possibly could be. They always kept me informed of any doctors visits, medication changes etc. and there was usually someone on hand to talk about her ongoing care needs or any concerns I had. Thank you to all who had a share in her care and for the level of service you provide in the most challenging and distressing situations, you really helped us to enjoy our last few weeks with Mum/Grandma.

I have no hesitation in recommending the home to people considering this step for their loved ones. We are fortunate Mum has felt well enough to cope at home again but I would not hesitate in choosing to return her here if, unfortunately, she has to leave her flat again.

My mother stayed here for 4 years. During Covid, every effort was made so that I could visit Mum. The staff were most helpful and supportive when we could go out to make sure mum was ready with her coat, shoes etc. The food was excellent and much enjoyed. For Mum's 98th birthday, we had a family lunch table so could celebrate with her.

Always treated with dignity.

My father received end-of-life care for only a short period - 10 days - after a sudden decline at home, a month before his 90th birthday. From the initial discussion to arrange an urgent assessment, to his final moments. The care from all the staff was exemplary. My (large) family and I visited frequently and were always well received with a warm and sensitive welcome and appropriate requests for refreshments. More importantly, my father was cared for with dignity and respect and always looked fresh and well-groomed, reflecting his love of neatness while alive. A lovely and professional team.

Our dear mum has been a resident at Wray Common for over six years. We would like to express our profound gratitude for all that has been done for her during this time. To know that she was safe, comfortable and treated with such respect has been a constant support to us all. Everyone's kindness to us all as a family has also been the greatest of gifts. Most importantly, in mum's final days, she was treated with incredible dignity and tenderness and we were able to be with her just as we wished. For that, we will always be grateful.

Very pleased with the way my brother is being looked after. The staff are so kind and helpful. He is very comfortable and is getting the help he needs. We as a family thank everybody so much for their kindness.