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- Wray Common Nursing & Residential Home

I could not recommend this home enough.Elizabeth C(Wife of Resident/Service User)



I could not recommend this home enough.Elizabeth C(Wife of Resident/Service User)



Wray Common Nursing Home with its English garden setting and wealth of charm and character is situated in a quiet residential area of Reigate, Surrey.
Nursing Care, Comfort and Friendship in a 'Home from Home' atmosphere are an essential part of the very high Nursing standards provided. Registered Nurses and care assistants are selected not only for their experience and Nursing skills but also for the warmth of personality they bring...
Care Provided by Wray Common Nursing & Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- The National Dementia Care Accreditation Scheme (NaDCAS)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Wray Common Nursing & Residential Home for full pricing details and T&Cs.
Contact Wray Common Nursing & Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Dovestone Estates Ltd
- Private Owned
Person in charge
- Horatiu Coman (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (52)
Parking
- On-site
Wray Common Nursing & Residential Home Reviews (121)
Wray Common Nursing & Residential Home has a Review Score of 9.7 (9.727) out of 10, based on 13 reviews in the last 2 years.
Over all time Wray Common Nursing & Residential Home has 121 reviews.
My mother was admitted to the home in January 2017 and was really frail. The care she received improved her quality of life, she was really happy there and felt it was her home. We as a family were always warmly welcomed and all queries answered when raised. Mum died on July 12th 2018 peacefully with a carer with her, and we were met with sympathy and kindness.
Thank you for your kind review, we all enjoyed looking after your mother and she will be missed. We will miss you all visiting but are pleased we gave our best.
In the few weeks that my aunt spent in your care, she was looked after and was liked by the staff. If she wanted to stay in her room or join in activities there was always that choice, no pressure either way. A very warm welcoming nursing home.
My father was treated with the greatest of respect at an extremely difficult time. The staff gave me and my family the utmost support. My father was treated with kindness and dignity at all times. The staff were amazing, friendly and kind. I could not ask for a better place for my father to spend the last few months of his life.
Thank you for your kind review. It was our pleasure to care for your father and I am pleased you felt we supported you all at this difficult time.
I had occasion to complain recently with regard to the cleanliness of my husband's room. A lot of dirt and dust behind his bedside cabinet, where I found a watch he'd mislaid several weeks earlier, and from the corner of the big mirror above his bed, a cobweb which I photographed over a period of 3 weeks. I was told that my husband wouldn't let the cleaners do his room. I don't understand how he could stop them, but after my complaints, his room was deep cleaned and bulbs replaced in lights.
This was an issue that was raised some 3-4 months ago which was resolved at the time. I cannot go into detail as that would not be appropriate, however, we have to respect residents wishes and sometimes their decisions may seem unusual to families.
I chose Wray Common from the recommendations of two friends with relatives in the home and after visiting sixteen other care homes.
I am more than pleased with the choice.
My wife has advanced Alzheimer's and the staff take great care in feeding and looking after her.
When I have made recommendations the directors have taken note and made the necessary changes.
Thank you for your positive review. It is a pleasure to care for your wife and I am personally pleased that you feel we take action on your recommendations.
My mother in law arrived at Wray Common a year ago, she settled in within 3 days and was so happy. My mother was in another care home that CQC decided was good, but in all honesty, fell way below standard. After seeing the care, respect and dignity that all staff at Wray Common give their clients, I immediately moved my mum to Wray Common. Mum had been there just under a year. Today she has passed away in the most beautiful dignified way, attended to by professional and compassionate staff. I was unable to be there, but I felt confident that a member of staff (who are like family to the residents) was with her at the end. How lucky was she to be cared for in such a way?
This nursing home is a little gem in the jungle of care facilities. Having come from a bad experience that was exhausting for myself, I can fully appreciate the excellent care in this oasis of calm, and compassion. I cannot praise the staff enough.
Thank you for your lovely review. As you know it was our pleasure to look after your Mum, and we are glad that you were happy with the care we gave her.
Thank you also to the manager, nothing was too much trouble.
Thank you for your kind review. I will pass your compliments to the team especially the nurses and activity team. I am pleased that we were able to make your mother comfortable in her last three months.
Mum has been living at Wray Common Nursing Home for over a year. She has advanced dementia and is unable to walk as the result of a fall in 2016. The move from hospital into her new home was so calm, warm and welcoming and a massive relief after such a difficult time. Knowing that Mum would have around the clock nursing care gave me back my sleep! I feel there is an exceptional team of committed nurses here and it's proven in that Mum hasn't needed to go into hospital once which is in sharp contrast to before. Matron is clearly a great boss who is kind and sensitive with an open door policy to everyone that needs to talk. I completely trust her and I know Mum is totally safe and wonderfully cared for. Standards are all very high with care staff cleaning, activities, catering and building maintenance too. The staff check on Mum at very regular intervals and they are always polite and smiley. As mum's primary carer for the many years previously I can only say the most huge thank you!
Thank you for your kind words it is a pleasure to look after your mother. We all admire the tree in her room!!
Staff are very friendly and caring. They always have a smile and can't do enough for you.
They have given me my mother back, rather than an old lady left to lie in bed all day and do nothing.
I cannot recommend the home highly enough.
Thank you for the favourable comments. We are so pleased that your mother is settling in well and enjoying the activities.
A lovely, welcoming home where the staff go out of their way to make both residents and family welcome and comfortable.
A real home from home.
The care is second to none and all of the staff are so very kind.
Thank you for your lovely review. I will pass on your comments to the team who will be pleased by such positive feedback.
Once again many thanks to the Matron and her team for all they did for my Mum.
Thank you, Michael, it was a pleasure to look after your mother and she will be missed. I will pass your thanks on to the team.
My brother and I were extremely pleased with the care given to our Mother. We found Wray Common to be 'homely' but also well-equipped; it was kept to a high level of cleanliness. The staff were professional and efficient but also very kind; the cheerful atmosphere was lovely. The food and the way it was served was excellent - especially the cakes!
During the four years my mother has been a resident at Wray Common, I have always found the staff to be courteous and helpful at all times. We are kept informed of everything that is happening at the home and involved via resident and family meetings.
My husband lived in Wray Common Nursing Home from January 2017 until his death in September 2017. He was treated with great kindness and dignity, by all staff, carers and especially the matron.
The room was always clean and the bedding was fresh and spotlessly clean every day. He was looked after in every way.
I was very impressed with the care that was given to my mother while she was there. All being she was only there for just over a week before she died.
Thank you for your positive feedback. I will pass this on to the team.
I would just like to thank all the staff at Wray Common Nursing Home. You showed my mother respect, dignity and a level of care second to none. Your kindness and compassion will always be remembered especially in her last days. Thank you so much.
Thank you for the compliments, it was a pleasure to care for your Mother.
My father was so ill and frail by the time he came to Wray Common that he was quite a challenge, to say the least. He was looked after so beautifully by such caring staff, they are all so professional and kind and had time to smile - even the window cleaner gave a cheerful wave, important when life's "difficult". My father was given a haircut by the visiting hairdresser which I never thought possible, an amazing woman. I was truly taken aback at how my father's care was just taken on as if they had cared for him for years. I was given peace of mind that he was in a safe, calm home for his last days. Thank you, you gave him peace and dignity.
Thank you, Diane, for your kind words. It was our pleasure to look after your father and I am pleased you were happy with our care.
The staff is immensely caring and their warmth was very comforting at all times.
My auntie could not have been in better hands.
Cintia, thank you for your kind words. It was our pleasure to look after your aunt in her last days, I am pleased you were happy with us.
Wray Common really provide an excellent home for their residents. I thoroughly recommend it.
Thank you for your comments it is much appreciated.
My mother was a resident for fourteen months until her recent death and at no time did I or the family have anything but good things to say about her stay with Wray Common Nursing Home.
Highly recommended.
My team and I really appreciate your feedback and are pleased that you were happy with our service. Kind regards to all the family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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