Farnham Mill Nursing Home is committed to the highest standards of service and care, within a friendly and happy, family-run setting. It specialises in Nursing, Dementia, Parkinson's and End-of-life care. The Home is rated as Good Overall by CQC.
Its aim is to provide the highest level of care for residents, in a dignified and compassionate way. With the best facilities and equipment, in a comfortable home with highly trained, experienced...
Care Provided by Farnham Mill Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Farnham Mill Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
-
Local Authority - NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Woodlands & Hillbrow Ltd
- Private Owned
Person in charge
- Sahlee Epi (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (55)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (55)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Visitors welcome, no time restrictions
Parking
- On site parking
Farnham Mill Nursing Home Reviews (205)
Farnham Mill Nursing Home has a Review Score of 9.9 (9.882) out of 10, based on 81 reviews in the last 2 years.
Over all time Farnham Mill Nursing Home has 205 reviews.
Farnham Mill is an excellent home. On visiting the first time we were impressed by the welcome; the professionalism of the staff and most imprtantly that the residents appeared happy and well cared for. My sister was incapacitated + confined to her room, where she felt safe and settled. She received excellent nursing care and was regularly visited by the activities team, the staff from administration, nursing, support and cleaners were without exception caring and friendly. They all made my sister's stay and last few months comfortable + contented. I couldn't ask for more.
Thank you for your thoughtful review and kind words. It means so much to hear that your sister felt safe, comfortable, and well cared for during her time with us. Your appreciation will be shared with our entire team, who will be deeply touched by your feedback. It was a privilege to care for your sister, and we send our sincere best wishes to you and your family.
The care my father received at Farnham Mill was absolutely outstanding. The staff were, without exception, so kind and compassionate that he became settled and happy in the place he referred to as ' home'. They brought warmth and humour into his life every day, and it was wonderful to see him smile even on the day he passed away. They made him feel part of the life of the home in every way, and made great efforts to assist him maintain his mobility with daily walks around the beautifully maintained garden and duck pond. When Dad arrived at Farnham Mill he couldn't sit to stand from a chair, but within two weeks he was walking unaided, thanks to the dedicated staff. He spent two years there, and always said it was wonderful. When he came to the end of his life, the kindness and compassion from the nursing staff was incredible, and was of huge comfort to him and me. I will always be grateful to Farnham Mill for being our extended family. Thank you so much.
Thank you so much for your thoughtful review and kind words. It was a privilege to care for your father, and it means so much to know that Farnham Mill became a true home for him.
We are so pleased that our team brought him comfort, happiness, and support throughout his time with us, and that...
The home is of a great standard - it is bright, clean and the staff were very attentive and so well trained, based on the way they cared for Mum. We could not fault Farnham Mill and would highly recommend it.
Thank you so much for your kind words and recommendation, it means so much to the team. We are so pleased that we could support your Mum and family during her respite stay, and wishing you all the best in the future.
The activities arranged are extensive and help to stimulate the residents so that they can continue to enjoy their days. I can not thank everyone enough or speak highly of the home and all its staff.
Thank you so much for taking the time to share your positive feedback. We are so pleased that your friend is enjoying our enriching and varied activities programme. We will ensure your kind words are shared with all the Farnham Mill team, thank you again.
We were delighted that Sarah and her colleague were able to come to Dads memorial service too which was brilliant.
I cannot recommend Farnham Mill highly enough .
Thank you so much for your kind words. We are truly grateful that we could support your father and your family during such an important time. Your comments mean a great deal to the team. Please accept our sincere condolences on your loss, and our very best wishes to you and your family.
I can wholeheartedly recommend Farnham Mill, not only do they take care of my Dad brilliantly, they take of me brilliantly too.
Thank you for your wonderful feedback. We understand it can be a difficult decision to move a loved one into care, and we are delighted that your experience has been such a positive one. Your kind words about our team, activities, communication, and dining experience mean a great deal to us. We are...
Visiting a family member in the last weeks of life is difficult & emotionally challenging. The staff are amazing, offering selfless care, love & devotion to our Aunt, but looking after us too. We feel supported, valued & respected & our visits are made that much easier. Thank you to absolutely everyone.
Thank you for your kind and heartfelt words. We know this can be a difficult time, and we're grateful to have been able to support both your Aunt and your family during your visits.
Your appreciation means a great deal to our team and we will ensure to pass on your kind words.
The staff are first class, Probesh in particular deserves a special mention.
Thank you for your lovely feedback. We're so pleased to hear the home has exceeded your expectations and that your mother is happy with us.
Your kind words mean a lot to the team, and we'll be sure to pass on your special mention.
Throughout the 4 years during which my mother and then my father were resident at Farnham Mill Nursing Home, our experience was always extremely positive. It's a bright, modern facility and the garden, with its ducks, is a lovely feature of the home. What makes Farnham Mill special is the brilliant team - from the friendly welcome at Reception, to all the teams who work so hard to make the residents safe, happy and interested in life - the entertainment team, catering team, cleaning team and of course the incredible nursing team who genuinely care for the residents. James, the Manager, is always present. The chef was always willing to make a special meal if the menu didn't quite suit my mum's appetite. Nothing is ever too much trouble and the residents are cared for with genuine compassion and dignity. Both my parents passed away at Farnham Mill and the care they received at the end of their long lives was exceptional, as was the support that we received at this difficult time
Thank you so much for your kind and thoughtful words. It means a great deal to our whole team to know that both your mother and father felt happy, safe and valued during their time with us. We're especially grateful that you have highlighted the compassion and dedication of the staff, who are at...
Very pleased with the care provided for my mother in law. She is always clean and very happy. The staff are very attentive, and also look after us with teas and coffees when we come to visit.
Thank you so much for your kind words. We're delighted to hear that your mother-in-law is happy and well cared for. Our teams work hard to create a warm and supportive environment for both residents and their families, so it means a lot to all of us to know that you feel looked after when you visit as well. Thank you again for taking the time to share your positive experience.
It is the perfect place for respite care; when the time comes, I only hope that Bob will spend his time here. The fees are rather high, but it was worth every penny knowing that he received the best care you would wish for. Thank you all.
Thank you so much for your kind words. We're so pleased that your respite experience with us was such a positive one. Our team works hard to provide the highest standard of care and support, so it means a great deal to know that you felt it was worthwhile. Thank you again for taking the time to leave such thoughtful feedback.
Very warm and friendly welcome from the front desk. Really good atmosphere. Staff very friendly and helpful. Highly recommended.
Thank you for your lovely review. We're so pleased you felt warmly welcomed and enjoyed the friendly atmosphere of the home.
The staff are always so polite & happy to help us in anyway possible
Their genuine kindness is always so appreciated.
Nothing ever seems too big an ask and we know that they genuinely care for our loved one with such dignity and compassion .
Thank you so much for your thoughtful feedback. It means so much to us to know you feel warmly welcomed and supported each time you visit.
Caring with compassion is the priority of our team. Thank you for trusting us with your loved one's care.
I leave after a visit, happy that he is well cared for and safe.
Thank you for your positive feedback. It's fantastic to see your dad has settled in so well and is enjoying the home, activities and company, and also pleased that you feel welcomed into the home when you visit. We look forward to seeing you again soon.
Lovely, friendly atmosphere, always so welcoming.
Thank you for taking the time to share a review, it's appreciated by all the team. We're so pleased that you enjoy your visits and we look forward to welcoming you back soon.
My mother, who has Alzheimers, has now been at Farnham.Mill for 6 1/2 years and the care she receives is second to none. The consistency of the staff is key to making her feel safe and the patience and care they have is so good. They always treat her with dignity, compassion and humour and I know that she is receiving the best of care.
Even though she is not able to take part in as many of the lovely activities as she used to, the staff ensure that she can access thise that she still enjoys and provide her with company and engagement.
Thank you for your kinds and trusting Farnham Mill with your mother's care for over six years, she's truly part of the Farnham Mill family.
We're very proud of the longevity of our team and we never use agency staff, which ensures the consistency of care to best support your mother. Thank you again for taking the time to share your positive experience, it means so much to all of the team.
Our mum has been in Farnham Mill for over three years over this time her care has been exceptional everyone at Farnham Mill are always on hand to help with any problems from the tiniest to the biggest . mum could not be happier at Farnham Mill and when you visit all staff greet you with such warmth you feel you're part of a big family & not visting a Nursing Home
We are so pleased your mum is so happy at Farham Mill, I know the team love caring for her and spending time with her. Thank you for taking the time to do a lovely review of the home and the team. We will be sure to let make sure the team get to see your review.
The joy on my Mothers face when I visit her along with the other residents is second to none which confirms our decision was correct in choosing Farnham Mill
Thank you so much for your kind words and for taking the time to do a review of our Farnham Mill home. We feel honoured to care for your mother and we are delighted she is so happy with us.
The staff are always pleasant and provide good care to my grandmother. I feel they go to great effort to make sure she is happy and comfortable.
Thank you for sharing this positive feedback, we will ensure it's shared with all of the team. It's been wonderful to see your grandmother so happily settled into life at the home, she is joy to care for. Thank you again.
From the minute you arrive you are greeted with a warm welcome
We are a very large family and all ages enjoy visiting especially when they have summer BBQs and firework displays
All staff take the upmost care with dad and you can tell he feels very comfortable
I would recommend the home to anyone who needs any reassurance
Thank you again for taking the the time to share a review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 August 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- Posted: Monday 15 Jun 2026We are celebrating our 50th anniversary this year at Woodlands Residential Care home! This special occasion marks five decades of family-led care in Hampshire, started by Gillian Lee. As the...
- Posted: Monday 15 Jun 2026We are so proud to confirm that Farnham Mill has achieved the highest standard on the scale in its most recent Environmental Health Officer (EHO) inspection! A huge thank you...
- Posted: Wednesday 27 May 2026We are proud to celebrate an incredible milestone for our Home Manager, Sahlee Epi, who has dedicated 15 years of outstanding service, compassion and commitment to our homes. Now leading...
There are no upcoming events for Farnham Mill Nursing Home.
Awards / Recognitions (15)
- Recipient: Woodlands & Hillbrow LtdDate: Friday 30 Jan 2026
- Recipient: Woodlands & Hillbrow LtdDate: Wednesday 31 Jan 2024
- Recipient: Woodlands & Hillbrow LtdDate: Tuesday 28 Feb 2023
Meet the Team (14)
I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.
I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.
Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.
Hello, my name is Sahlee, I have worked for Woodlands and Hill Brow since 2011 as a home manager and as a Kings Nurse Specialist. My real passion in life is nursing and caring for the elderly. I specialise in palliative care and tissue viability. It is so important to me that the residents we care for are comfortable and happy and that every day we can help to improve their quality of life.
‘Working as the deputy manager in Farnham Mill NH has enabled me to utilise a wealth of transferable skills developed during my 42yrs nursing experience. I am a strong believer that here’s no real substitute for the intensely rewarding and fulfilling nature of looking after older people. I am very passionate about ensuring residents are provided with attentive and respectful care, at the same time ensuring that they retain their dignity and independence during the latter stages of life.
I love being able to take time to talk, listen and understand what matters to the resident, as It is important that residents can express choices and feel involved in the way their care is planned and delivered. My love of looking after older people enables me to utilise my skills to provide consistent, individualised care and support to residents in a care environment, knowing it makes a difference in the lives of the residents’.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.
I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.
My goal is that my contribution through experience, passion and determination gives everyone living at Farnham Mill the best possible quality of life.
I have worked in the health and social care sector for the last 13 years. Every role has been in and around training and development. Being able to develop our staff to deliver even greater care and service to our residents is something I take great pride in. Woodlands & Hill Brow is a family-run business, and this is one of the main reasons I wanted to move here, away from more corporate roles.
Preparing, cooking and presenting good, tasty, wholesome food has always been my passion. I have cooked since I was very young. What I enjoy most about working in Care and cooking for the older generation is the interaction with the residents and the creation of personalised foods they will enjoy the most. While always being aware of hydration, taste, nutrition and the resident's personal enjoyment of the food.
I have been working at Farnham Mill as a front-of-house receptionist.
I worked for a well-known high street bank but changed my career which was inspired by my mum’s Alzheimer’s diagnosis and the impact it had and still has on my family’s lives. I am passionate about and love my role at Farnham Mill. To see families being able to spend time together is my real inspiration and to be able to spend time with our residents is a real privilege on a day-to-day basis.
I joined Farnham Mill in July 2018 and feel proud of my role as activities coordinator.
My passion is making our residents happy and I believe this is part and parcel of good care.
My job as activities coordinator allows me lots of opportunities to do this, through organising lots of different activities and trips that our residents enjoy. These include arts and crafts, quiz's, trips out to the pub, shopping and to garden centres. Plus lots of musical performances.
I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2019, after working in a number of other nursing homes previously. I was drawn to Farnham Mill because I had heard about how the company offer outstanding care to their residents and takes care of its staff.
On a personal level, I have always been passionate about caring for the elderly, especially those with dementia. It is my belief our residents should receive excellent nursing care and I am proud to be part of the outstanding team at Farnham Mill.
I have worked with the Woodlands and Hill Brow group for more than 5 years, working my way up to Senior Nurse. I work with a great team of management, carers and domestic staff. I am particularly passionate about caring for residents with dementia. I enjoy working together to ensure our lovely residents are happy and cared for in every way possible.
I have worked for Woodlands and Hill Brow since 2018, first at Hill House as a carer and when Farnham Mill was built, I transferred over. I love working in such a beautiful purpose built, nursing home. The home allows us to provide the best possible care for our lovely residents. I also enjoy working with such a dedicated team of carers, nurses and management who all put the residents happiness and care first.
My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.
Frequently Asked Questions about Farnham Mill Nursing Home
What types of Care is Farnham Mill Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Farnham Mill Nursing Home have?
There are 55 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Farnham Mill Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Farnham Mill Nursing Home to the centre of Farnham?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Farnham Mill Nursing Home to verify any information. View our terms and conditions. Farnham Mill Nursing Home has an Enhanced Service - more info.