Farnham Mill Nursing Home

Farnham Mill Lane, Farnham GU9 9FN
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9.9 179 Reviews
  • Farnham Mill Nursing Home, Farnham
Farnham Mill Nursing Home is committed to the highest standards of service and care, within a friendly and happy, family-run setting. It specialises in Nursing, Dementia, Parkinson's and End-of-life care. The Home is rated as Good Overall by CQC.

Its aim is to provide the highest level of care for residents, in a dignified and compassionate way. With the best facilities and equipment, in a comfortable home with highly trained, experienced staff. The home has 60 large bedroom suites, with floor to ceiling windows, creating a very light and bright atmosphere. Outside there is a wonderful Mill Pond, landscaped gardens and a wildlife meadow. There is also a quiet courtyard garden with raised planters, all accessed by level flat paths.

Compassionate, caring and professional staff try to improve the quality of life for those who have chosen to live in the home. The approach is not 'one routine fits all', but rather a more personal care plan, that makes allowances for the individual's needs and concerns. There is a full and diverse range of activities in place to help residents pursue their personal interests

The residents are the heart of the home, helping chose the menus and even interviewing staff. Everyone at Farnham Mill wants the residents to be happy, well cared for and enjoy living at Farnham Mill.

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Care Provided by Farnham Mill Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alison Lee (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (55)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Farnham Mill Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, no time restrictions


  • Parking

  • On site parking


Farnham Mill Nursing Home Reviews (179)

Total of 179, showing 1-20
9.9

Farnham Mill Nursing Home has a Review Score of 9.9 (9.880) out of 10, based on 87 reviews in the last 2 years. Over all time Farnham Mill Nursing Home has 179 reviews.

Overall Experience

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Date Published

179
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Review from Joseph R (Grandson of Resident) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Farnham Mill staff have always treated my Granny with the utmost care and attention. From the times I have visited, I can see they are very dedicated to their residents, making sure each person receives the individual support they need. I know my Granny receives plenty of emotional comfort, care, and
friendly chats! The atmosphere at the home is always warm and welcoming, and the staff go above and beyond to make it feel like a true community.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

We are so pleased to receive your positive feedback. It is a joy to care for your Granny, and I know the staff are always pleased to welcome you and your family when you join us for events and activities in the home. Thank you for taking the time to leave a review.


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Review from Rebecca S (Granddaughter of Resident) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home look after my Granny so well. Everyone is always so accommodating to our large family when we visit. The staff are friendly and show real care with the residents.
My Granny is in an excellent routine, is well cared for and the facilities are brilliant.
Thank you so much to everyone
at Farham Mill. You are doing such an amazing job.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

It is a joy and a privilege to care for your Granny, she is truly part of the Farnham Mill family. The staff will be so pleased to read your review, thank you for taking the time to submit it.


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Review from Jacqueline C (Daughter of Resident) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you step into Farnham Mill, you are greeted by a friendly and inviting atmosphere created by the staff from every department - Reception, Care, Nursing, Activities, Housekeeping, Hospitality, Maintenance, and Management. The caregivers are kind and patient and always on hand to help residents
and visitors alike. The nursing team is outstanding, answering questions and providing support, even offering a comforting hug when needed! The level of communication I receive from them is excellent. I would like to give a special mention to the kitchen staff, who accommodate special dietary needs. My 95-year-old Mum has coeliac disease, and it's reassuring to know that all her gluten-free meals are served separately, wrapped in cling film, and clearly labelled. I can rest easy knowing Mum is well looked after, not only by the care teams but also by those who work diligently behind the scenes. My siblings and I highly recommend Farnham Mill, as they have been nothing but exceptional.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave such a fantastic 5-star review, which is a testament to the care of all the team. We take all dietary requirements very seriously, as well as general preferences; thank you for your recognition of the team's work regarding your Mum's Coeliac requirements. Your feedback will mean so much to everyone at Farnham Mill, and it was a pleasure to care for your Mum. Thank you again.


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Review from Sara M (Regular Volunteer) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of becoming a new volunteer has been one of delight and happiness. The ladies on reception are always so welcoming and helpful and there is always a smile to greet you. The carers and all staff are so caring and professional towards the residents on all floors and nothing is too much trouble
for them. The activity staff are equally delightful and put so much effort into making the residents happy and included in an appropriate activity for them. I have also assisted on a few trips out recently where we visited a Garden Centre, Cafe and Pub and the organisation went so smoothly and the residents had a lovely time. I feel as though I have slotted straight into a very friendly group of Volunteers and a very happy home.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave a review. We are so pleased that your experience of volunteering with us is so positive. Your kind feedback will mean so much to all the Farnham Mill Staff. Thank you for choosing to volunteer with us, your assistance contributes to the happiness of our residents.


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Review from Sarah T (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had the day room to celebrate Dads birthday on Saturday, 29 March. One member of staff set up tea and coffee and decorated it beautifully. We had a lovely time and played with the balloon and batons (Dad really gets involved in this game). His grandchildren enjoyed spending time with their Granddad
in this private space and had a special treat of choosing a can of fizzy drink from the fridge! We also celebrated with a cake on his actual birthday on Monday, 31 March. We all sang Happy Birthday and shared the cake amongst staff and residents. My Dad was smiling away the team all helped with the candle and birthday banner. Thanks also to another member of staff for taking all the bookings and kitchen for making the cake. It made my Dad feel special. Thank you

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave a review. It is a joy and an honour to care for your Dad, and to help celebrate special occasions such as his birthday. The entire Farnham Mill team will be pleased to read your kind feedback. Thank you again.


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Review from Jeanette R (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Farnham Mill is an exceptional nursing home, my mum is so happy. The facilities are excellent, every member or staff always has time to talk and you can see that they all care so deeply for every resident. We are a large family and when we visit all together everyone is so accommodating to us. I have
absolute peace of mind that mum is cared for in every aspect of life.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you so much for taking the time to leave a review, your positive feedback means so much to all of the Farnham Mill staff.It is an honour and a joy to care for your mum. She is truly part of the Farnham Mill family.


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Review from Lucy G (Granddaughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my granny receives at Farnham Mill is exceptional. The whole team really are her extended family. On every visit we are greeted with the warmest welcome from reception, who are always so kind and genuinely interested in how we are and what we have been up too. The staff caring for and
entertaining granny are dedicated, professional and so respectful. They are always on hand to help. The home is always so clean, and beautifully decorated for each occasion. The events we attend are so special, the catering and entertainment is always fabulous and allows us to make more precious memories with gran. All granny's great grandchildren love coming to see her. The private rooms and outside areas are great for them to run around in. They say they feel very happy when they visit and they love the fuss and treats they are given.


As a family we feel so lucky that granny lives in such a safe, happy and fulfilling environment. She deserves nothing less. Thank you


Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave such a review. Your kind words mean so much to the whole team. Your granny is truly part of our Farnham Mill family, and we are so pleased to be able to facilitate such happy visits for your family. It is a joy to care for your granny, thank you.


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Review from A B (Daughter of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been very reassuring that the team at Farnham Mill has kept us fully informed about recent health issues mum has experienced. I am not easily able to visit her so I have the peace of mind, as I have always had, that mum is being well looked after and all necessary measures put in place for her
to be comfortable and recover. She is in very safe hands.

Reply from Hannah Webb, HR and Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave review, our team will be so pleased to hear your positive feedback. It is a privilege and a joy to care for your mum, and also support you and your family.


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Review from Gordon S (Husband of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care that my wife received over more than 3 years residency was consistently outstanding, being unfailingly loving and attentive even when, as her dementia increased towards the end of her life, she became rude and difficult to deal with. I cannot praise too highly the way in which all
involved contributed to her care. I am also deeply grateful for the invariable kindness and support which was extended to me over the years, especially when my wife was approaching the end of her life, and subsequently after her death. The atmosphere in the nursing home is always very friendly and welcoming. Management and all members of staff know each resident by name, and go out of their way to talk to them while going about their daily tasks. Visitors are always made to feel welcome. The light and airy design of the building, the artworks in the communal areas and residents' rooms and the furnishings, contribute significantly to the overall welcoming and very pleasant ambience.

Reply from Hannah Webb, HR and Finance Advisor at Farnham Mill Nursing Home

Thank you so much for taking the time to leave such a kind review, your positive feedback means so much to all of the staff of Farnham Mill. It was an honour and a joy to care for your wife. Thank you again.


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Review from J Y (Son of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had Alzheimer's disease and spent her last two years at Farnham Mill. From reception to nursing staff and management it was very professionally run and mum was cared for as we would have wished, to help her live her best possible life through each stage. There are no temporary staff which means
you build up relationships and trust with those looking after her. I have no hesitation in recommending Farnham Mill

Reply from Hannah Webb, HR and Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave a positive review, it means so much to all of the team at Farnham Mill. It was an honour and a privilege to care for your Mum. Thank you.


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Review from Nick B (Son of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have lived at Farnham Mill for 4 years. My mother has Alzheimer's and my father had been her carer for many years until he became too elderly to manage. The staff have always been very kind and considerate to both my parents. They have received regular health checks, and they are wonderful
when my mother becomes difficult. When my father was in his final days we were kept informed regularly, a local vicar was brought in to pray with him, which he would very much have wanted. He also enjoyed the regular communion services by a visiting vicar. Farnham Mill have really helped in making all the arrangements for his funeral, including bringing my mother along to the service and 3 members of staff attending. They have provided many special extra touches over the years, such as a celebratory tea for their 70th wedding anniversary and some recent pictures of him as a tribute to him. I am very pleased he spent his final years so well looked after.

Reply from Hannah Webb, HR and Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave such a kind review. It was an honour to care for your father and he is missed by all the staff at Farnham Mill. It is a privilege and joy to continue caring for your mother. Your review will mean so much to all of the team, thank you again.


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Review from S G (Daughter of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Big thank you to all staff at Farnham Mill who's professional expertise, dedication, determination and kindness helped my mother through a very difficult time. The care she received is second to none and am pleased to say that mum is doing well and seems very happy and well once again. The family are
very grateful to the entire team.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave a review, your feedback is important to the entire team. It is a joy and honour to care for your Mum.


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Review from Carol G (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away last year, the staff are very caring and helped mum to settle in the home without him. Nothing is too much trouble and if I have any concerns about her they deal with it straight away. I am very pleased with her care and have no hesitation to recommend the home to anyone.There
are loads of activities on offer and make visitors very welcomed.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave such a kind review. It was an honour to care for your father, and we are happy to have helped your mother settle and ensure her continued happiness. Thank you again.


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Review from Susan W (Wife of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall Farnham Mill cared for my terminally ill husband very well. It was good that the nurses liaised willingly with staff from the local hospice and the tissue viability nurse - without these people I think his care would not have been nearly as good. However, sometimes the staff seemed slow to respond
to changes in his condition and were slow to give him pain relief. I felt that they waited for him to ask for help even after this became difficult for him as he became weaker and sometimes dosey or confused. It helps when a visitor discusses concerns with senior staff. He disliked the nights and felt that the night staff were often too busy to respond quickly to calls for assistance. He felt that they were "unapproachable" . My main concern about his being in a nursing home was how much of the time he spent alone, but some of this was his choice when he was still mobile and could have joined in more activities.

Reply from Hannah Webb, HR and Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave a review. It was a real honour to care for your husband, providing palliative care in partnership with the Palliative Care Team. We are really proud of always answering 90% of our call bells under 3 minutes, day or night, but sometimes it can feel longer during the nights, and we can only apologise for that feeling.We have a duty of care to give prescribed and controlled pain relief at the correct intervals, particularly when someone is very frail. We work in partnership with the Doctors to put comfort as a priority, especially at end of life. Everyone at Farnham Mill will miss your husband and we offer our sincere condolences. You are always welcome to visit our home, everyone will be so pleased to see you. Please be reassured we will be in touch with you directly to discuss your feedback in further detail.


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Review from C E (Son of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Farnham Mill for several years now. I can't fault the care she receives in any way. Additionally the staff are always extremely welcoming to visitors. This year we have had the new challenge of getting my mother to and from hospital appointments and procedures, and the home has
provided perfect guidance and practical support for this process.

Reply from Hannah Webb, HR and Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave a review, your kind reviews will mean so much to all the staff at Farnham Mill. It is an honour to support and care for your mother.


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Review from David P (Husband of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in Farnham Mill Nursing Home for about 15 and a half months. The care was excellent, staff ensured she was as safe as possible. They liaised with medical and dietary professionals and ensured my wife had the treatment and diet required. They were very patient and did their best to ensure
my wife had sufficient nutrition. Some staff were able to speak Cantonese (my wife's first language) to her. They also encouraged my wife to be involved in activities that she would enjoy and benefit from.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave such a positive review; your words will mean so much to all the Farnham Mill staff. It was an honour to care for your wife, and we wish you all the best in the future.


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Review from S G (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely and it's nice that they are permanent so residents and family get to know them. Everybody is friendly. Seem to have lots of activities but unfortunately, my father does not want to take part. It would be good for him to get out more. Always clean and family can visit whenever we
want.

Reply from Hannah Webb, HR and Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave a review, we always welcome feedback. It is an honour to care for your father.


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Review from D B (Sister of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not ask for a better caring home for my brother, the staff are always welcoming and nothing is too much trouble from the moment I step into the building, I am greeted with a smile and welcome using my name. The Receptionist I see on my visits treats everyone with the same care and the staff you
can tell are dedicated to their work. I know my brother is in safe hands.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave such a kind review, it means so much to all the staff. It is an honour to care for your brother.


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Review from Gill S (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident of Farnham Mill for just over a year and the care he received there was outstanding. Farnham Mill is a lovely environment with excellent facilities, the highest standards of cleanliness and great food but it is the staff who make it so special. All of the staff are wonderful -
friendly, professional, compassionate and caring. My dad was always treated with kindness and respect and it is clear that the staff constantly strive to provide the best care possible. Family and other visitors were welcomed at any time and the communications and updates from nursing staff were very helpful. In the last days of his life my dad received exceptional nursing care and such kindness from everyone at the home who were also so supportive towards myself and my mum. It is a very difficult decision to have to choose a nursing home for a parent but I could not recommend Farnham Mill more highly.

Reply from Hannah Webb, HR and Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave such a kind review. It will mean so much to all the staff at Farnham Mill. It was an honour to care for your Dad, and we wish you and your family all the best for the future.


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Review from Lorraine W (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From reception to all staff in the home you are always made feel very welcome.
There is always some activity going on and everyone is welcome to join in.
As a big family for my fathers birthday they have a wonderful room to use which enables us to celebrate all together. Summer BBQ also a favourite
with the kids in a beautiful garden overlooking a duck filled pond. All staff meet all dads needs with care and always a smile.

Reply from Hannah Webb, HR & Finance Advisor at Farnham Mill Nursing Home

Thank you for taking the time to leave such a positive review, it is greatly appreciated by all the staff at Farnham Mill. It is a joy to care for your dad.


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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Farnham Mill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 87 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 87 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Farnham Mill Nursing Home is calculated as follows: ( (916 Excellents x 5) + (106 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 1031 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Farnham Mill Nursing Home is based on 87 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 87 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (13)

Alison

Alison Lee

Job Title: Owner

Joined: 1988

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.


I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.


Laura

Laura Cooper

Job Title: General Manager

Joined: 2014

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.


Sahlee

Sahlee Villalobos

Job Title: Home Manager

Joined: 2011

Hello, my name is Sahlee, I have worked for Woodlands and Hill Brow since 2011 as a home manager and as a Kings Nurse Specialist. My real passion in life is nursing and caring for the elderly. I specialise in palliative care and tissue viability. It is so important to me that the residents we care for are comfortable and happy and that every day we can help to improve their quality of life.


Helen

Helen Paterson

Job Title: Deputy Home Manager

Joined: 2022

‘Working as the deputy manager in Farnham Mill NH has enabled me to utilise a wealth of transferable skills developed during my 42yrs nursing experience. I am a strong believer that here’s no real substitute for the intensely rewarding and fulfilling nature of looking after older people. I am very passionate about ensuring residents are provided with attentive and respectful care, at the same time ensuring that they retain their dignity and independence during the latter stages of life.


I love being able to take time to talk, listen and understand what matters to the resident, as It is important that residents can express choices and feel involved in the way their care is planned and delivered. My love of looking after older people enables me to utilise my skills to provide consistent, individualised care and support to residents in a care environment, knowing it makes a difference in the lives of the residents’.


Ben

Ben Smith

Job Title: Resident Liaison Manager

Joined: 2023

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.
I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.


James

James Blight

Job Title: Hospitality Manager

Joined: 2022

I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.


My goal is that my contribution through experience, passion and determination gives everyone living at Farnham Mill the best possible quality of life.


Simon

Simon

Job Title: Head Chef

Preparing, cooking and presenting good, tasty, wholesome food has always been my passion. I have cooked since I was very young. What I enjoy most about working in Care and cooking for the older generation is the interaction with the residents and the creation of personalised foods they will enjoy the most. While always being aware of hydration, taste, nutrition and the resident's personal enjoyment of the food.


Maxine

Maxine

Job Title: Reception

I have been working at Farnham Mill as a front-of-house receptionist.


I worked for a well-known high street bank but changed my career which was inspired by my mum’s Alzheimer’s diagnosis and the impact it had and still has on my family’s lives. I am passionate about and love my role at Farnham Mill. To see families being able to spend time together is my real inspiration and to be able to spend time with our residents is a real privilege on a day-to-day basis.


Sarah

Sarah Jupp

Job Title: Activities Coordinator

Joined: 2018

I joined Farnham Mill in July 2018 and feel proud of my role as activities coordinator.


My passion is making our residents happy and I believe this is part and parcel of good care.


My job as activities coordinator allows me lots of opportunities to do this, through organising lots of different activities and trips that our residents enjoy. These include arts and crafts, quiz's, trips out to the pub, shopping and to garden centres. Plus lots of musical performances.


Binita

Binita

Job Title: Senior Nurse

Joined: 2019

I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2019, after working in a number of other nursing homes previously. I was drawn to Farnham Mill because I had heard about how the company offer outstanding care to their residents and takes care of its staff.


On a personal level, I have always been passionate about caring for the elderly, especially those with dementia. It is my belief our residents should receive excellent nursing care and I am proud to be part of the outstanding team at Farnham Mill.


Alma

Alma

Job Title: Senior Nurse

Joined: 2018

I have worked with the Woodlands and Hill Brow group for more than 5 years, working my way up to Senior Nurse. I work with a great team of management, carers and domestic staff. I am particularly passionate about caring for residents with dementia. I enjoy working together to ensure our lovely residents are happy and cared for in every way possible.


Irene

Irene

Job Title: Senior Carer

Joined: 2018

I have worked for Woodlands and Hill Brow since 2018, first at Hill House as a carer and when Farnham Mill was built, I transferred over. I love working in such a beautiful purpose built, nursing home. The home allows us to provide the best possible care for our lovely residents. I also enjoy working with such a dedicated team of carers, nurses and management who all put the residents happiness and care first.


Doug

Doug

Job Title: Facilities Manager

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.


Frequently Asked Questions about Farnham Mill Nursing Home

What types of Care is Farnham Mill Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Farnham Mill Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Farnham Mill Nursing Home have?

There are 55 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Farnham Mill Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Farnham Mill Nursing Home to the centre of Farnham?

0.8 mile(s) as the crow flies, distance by road may be significantly further.