






Quinnell House is an independent family run home that has family values and person-centred care at its core. The team take an holistic approach to delivering care and incorporate this into their ethos of care. Staff are dedicated members of the Quinnell family. They look after each reach resident with dignity, respect, care and compassion.
At Quinnel House, they understand it can be a difficult decision to take the first step...
Care Provided by Quinnell House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are subject to assessment, client dependency and need.
The price(s) shown are provided by the care home. Contact Quinnell House for full pricing details and T&Cs.
Contact Quinnell House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Bamford Care Homes Ltd
- Private Owned
Person in charge
- Gloria Valencia-Ruiz(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
- Number of floors: 2
Room Information
- Single Rooms (56)
- Single Rooms with ensuite Wet Room (50)
Quinnell House Reviews (66)
Quinnell House has a Review Score of 8.1 (8.089) out of 10, based on 1 reviews in the last 2 years.
Over all time Quinnell House has 66 reviews.
Whenever we come to visit our mother, she always seems very settled and as happy as is possible, considering her mental health. The staff are all very friendly and willing to help. Her bedroom is always clean and tidy and she is very well fed.
Thank you for your lovely review! We love looking after Mum and so glad you enjoy your visits.
This caring, concerned, helpful, attentive and dedicated attitude by all staff was reflected by my mother who was also happy, relaxed, interactive, slept and ate well. I could not rate the whole home more highly and given the difficult situations that sometimes occurred were always professional.
Thank you for you kind words! We miss you all very much. I will pass on the kind words to the staff!
I am very happy to review Quinnell House Care Home. I have visited my Mum - in -Law on a regular basis over the last year while she was a resident there. Sadly she had advanced Alzheimers and passed away on the 17th December 2018 at the grand age of 97. My visits were always pleasurable and on different days and times so I quickly built up a picture of how well all the residents were treated, always happy and the staff genuinely cared. The meals looked appetising and anyone struggling to eat was fed. The family were always informed if Mum was unwell or needed anything. The room was spotless as was the en-suite bathroom. We would be offered a cup of tea and often cake. It felt as near to home as it could be. On Mums last day with us, we were treated with kindness and Mum was made comfortable and passed away with dignity. I would recommend this Home. Thank you to all the staff that looked after our Mum.
Thank you for the kind words! It was a huge pleasure to look after her.
What a lovely home! I was so surprised at how homey it is and how lovely the staff are. A brilliant manager that goes out of her way to accommodate. Staff help the resident settle in well and always ask what more they can do! A breath of fresh air.
Thank you for the lovely review! We all work so hard to make this a lovely place to live.
All staff caring, patient, encouraging. Home smells clean. Good sized rooms. Always report if anything happens e.g. A fall. Very considerate and supportive if we phone staff.
She seems happy and content with her surroundings.
Have no problems at all.
Now she is happy and well looked after.
Quinnell House has done a great job and you should be proud of yourselves.
My husband and I are very impressed with the wonderful attitude and care that all the staff give to the residents and relatives. This home is a wonderful example of what care is all about. A lot of homes could well do to follow your excellent example. Well done and thank you.
I would like to thank you for your kind review.
Been ill, very good. The staff that looked after me couldn't have done better.
There is a good core team of regular carers and when agency staff are used, we are satisfied with the standard and continuity of care.
This review is being read with a smile, we do our very best here at Quinnell House and it is lovely to be recognised for the good work my team put in to give ALL our residents the best possible care and service. I'm glad you are happy with the service we offer here at Quinnell House.
We cannot praise the staff enough attention to residents and visitors is always excellent. The manager is always available to talk to and he has created a very good atmosphere at Quinnell House.
Many thanks for your lovely words Helen, I'm so glad we made an impression.
Came to visit a friend, very well cared for, all staff very happy, good atmosphere and very welcoming. I was very impressed, seems since the change of management the home has completely changed for the better. Keep up the good work to all the staff at Quinnell House
My mother-in-law has been a resident of Quinnel House for over a year. Although there have been a few changes in management the care she has received has been consistently good. I cannot praise the carers enough. They have the most challenging job but always make time for all the residents. They treat them with such kindness, patience and with such dignity. We have always found the staff to be very approachable and even when they are over stretched they will take time to talk over any concerns the family have.
I would like to thank you for your kind review, and I will pass your kind words on to the team.
Food varied, tasty and home cooked.
I feel safe, secure and very well looked after.
Thank you for your lovely review, we are so glad you enjoy living with us as much as we love having you.
Public areas are cleverly designed for residents - private rooms are spacious, bright and airy.
Always a warm welcome - free to come and go, no stipulated visiting times.
Thank you for your lovely review. We certainly try our best.
Settled in well, found mum not up in the mornings, had no breakfast, dinner lukewarm and just left. Spoke to the manager and the situation was resolved immediately. No problems since, mum always up, dressed and washed. Going down for breakfast etc.
The home now appears to be excellent. Staff are caring and helpful.
The staff here treat everyone with utmost respect and genuine love like they were looking after one of their own. My dad is so loved and cared for, it makes the illness so much easier to bear. The home is spotless, well equipped and well run but the love and caring inside the home is second to none. We were so fortunate to find this place.
An excellent caring home. Clean and bright and the staff treat each resident with dignity. Lots of cuddles if upset, lots of patients in sometimes difficult situations. I have peace of mind that I know my Mum is being well cared for. If I ever have a problem, they sort it straight away and the biggest bonus for me is they ask how I am when feeling low.
The home was spotless and the staff were so friendly. The first thing on entering I was asked would I like a cup of tea or coffee. The patience of the nurses was unbelievable, while we were walking around (and that was for an hour) we met many of the staff and everyone made a fuss of my friend and showed me his room and the garden. Nothing seemed to be too much trouble for them. There are no words to express what a wonderful place it is.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 March 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Quinnell House.
There are no upcoming events for Quinnell House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Quinnell House.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Quinnell House to verify any information. View our terms and conditions. Quinnell House has an Enhanced Service -more info.