The Maples is a family-run care home in Peacehaven, Sussex, that provides residential, respite and dementia care for up to 24 older people. The home is a five-minute walk from the seafront and is a six-mile journey to Brighton, which is accessible by bus.
The home features a communal lounge, dining room, conservatory, small garden, two wet rooms and a lift.
Mealtimes can be enjoyed in private or social areas, with light...
These fee's are starting rates, as fee's are based on the level of support that an individual requires and the fee will be provided following a full assessment of needs
The price(s) shown are provided by the care home. Contact The Maples for full pricing details and T&Cs.
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The Maples has a Review Score of 8.2 (8.208) out of 10, based on 1 reviews in the last 2 years.
Over all time The Maples has 25 reviews.
You are all amazing... thank you.
Tracy, thank you so much for your review; it was a pleasure to have known your father and his character will be missed by all The Maples. Both I and my team feel it was a pleasure to have been a part of your father's life and to have had the time to get to know him and his history. Your father will always be a part of The Maples - Take Care.
Mum (aged 95) has lived in The Maples for just over 2 years during which time she has had several hospital inpatient stays. In October and November 2019 following 7 weeks in hospital with pneumonia, sepsis and MRSA, she returned to The Maples from 2 weeks in a rehabilitation ward where the physio and nursing staff had given up on any effort to get her mobile. In the hospital, she was being hoisted in and out of bed, not showered, and often toileted in incontinence pads. The Manager and Senior staff at The Maples liaised with the hospital to obtain an appropriate sling for her use and she returned to The Maples at the beginning of December. Within a week The Maples staff had her mobile again, showering and toileting normally and without any need for a hoist. In the 2 years Mum has been at The Maples, we have always been impressed and grateful with the continuing excellent care Mum has received from The Manager and his staff.
Thank you for your review Janet, I couldn't ask for a better team and it is a pleasure to know your mum.
A negative attitude towards the resident. Lacked empathy for residents anxiety. Lack of interaction. Did not answer the bell when rang. Food poor. Did not give 28 notice to quit. Did not allow resident back into the home after an overnight stay in the hospital. The resident had no alternatives in place and had to stay in A&E all night.
As a home we pride ourselves on meeting the needs of all of our residents and on this occasion we were clearly unable to meet this residents needs, and clearly notified Social Services of this within 48hrs of admission. All the comments that Susan P has raised within this review have been received...
Living abroad and therefore only able to visit a few times per year, I am relieved to find my mother in such a safe and calm environment where she is treated with respect and is able to participate in the various activities offered by the home.
Thank you for your feedback John, it is a pleasure to know your mum.
The home is well run and as my mother's condition deteriorated the care home went out of their way to make sure that she was comfortable and had everything she needed
Thank you for your feedback, Tony, it was a pleasure to have known and cared for your mum.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Room 6 - Ground floor room, with ensuite toilet/sink, in close proximity to the communal lounge and dining room Room 11 - First floor room, with no ensuite, but sink within the room is close to the lift to enable access to the communal areas of the home Room 17 - First Floor room, with ensuite toilet/sink, home has a lift to enable all residents to access the communal areas of the home, this room is located at the back of the home so is within a quiet area of the home. Room 19 - First Floor room, with ensuite toilet, sink and bath, home has a lift to enable all residents to access the communal areas of the home.
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I have worked within the Health and Social Care Sector for around 21 years and started my career as a Career for people with Learning Difficulties, Acquired Brain Injury and Huntington's Disease, and over that period of time I have gained all the relevant qualifications for my role, but continue on a daily basis to continue to expand on my skills and knowledge as things are constantly changing and developing within the Health and Social Care Sector.
I worked my way up the professional ladder and for the last 16 years have been a Registered Home Manager within both young adults and elderly care settings, for the past 8 years I have been a Registered Home Manager within elderly care settings.
As a Registered Home Manager, I am a hands-on manager and have a passion for keeping my hands-on approach as this not only enables me to maintain that close connection with the residents within my care, but also enables me to lead by example and provide hands-on support and guidance to the staff team at The Maples.
As the Registered Home Manager of the Maples, I operate an open-door policy for all, and feel that communication is key to any good relationship
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