






Shandon House provides 24-hour residential care for ladies and gentlemen in their later years. Shandon house is a family-run business that offers a safe, warm and friendly environment to all, where person-centred care is a priority.
Providers managers and carers are committed to providing a very good standard of care that promotes independence, respect and dignity for people from all walks of life. At Shandon house professionals are pleased to...
Care Provided by Shandon House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees exclude hairdressing, chiropody, newspapers and escorts. Fees are payable a month in advance
The price(s) shown are provided by the care home. Contact Shandon House for full pricing details and T&Cs.
Contact Shandon House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- CEL Care Services Ltd
- Private Owned
Person in charge
- Lindsey Bree(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (25)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visiting times are not restricted
Parking
- There is a large car park available for visitors
Shandon House Reviews (30)
Shandon House has a Review Score of 9.2 (9.219) out of 10, based on 9 reviews in the last 2 years.
Over all time Shandon House has 30 reviews.
My dad has been at Shandon House for nearly a year, he settled in well, the staff are very kind to my dad and understand his needs. All the staff are very welcoming and kind when I visit. My dad feels listened to and supported by the carers, he has a lovely room where he is still able to maintain his independence and dignity, as a family my mum, myself and sisters feel really happy we chose this lovely home for him. My dad enjoys the food and his room is always clean.
Very secure, safe and comfortable experience over the past few months here at Shandon House.
A well organised home from initial visit in hospital for my mother to organise doctors, chiropodist nurses etc. They have been a pleasure to work with for mum's care. Should anything adverse happen to my mother again I would have no hesitation in returning her to this house.
I didn't want to go into a care home when I first came last April but soon settled in. My room at Shandon House is not that big but very comfortable with a nice view over the lovely back garden. All the staff are very nice I am looked after well. The food is good, cooked by a very good chef, Adam.
Mum was very happy here, she lived at Shandon House for 3 year, I was very pleased with the care she was given.
My mother has received excellent care living at Shandon House. It was hard for her to realise she was not able to continue independent living but she has settled very well and is looking so much healthier under their care. The staff support her whilst maintaining her dignity and quality of life. Patient care and consideration is so apparent. The manager always responds promptly to any queries. The home has a homely, friendly atmosphere and is maintained very well. I cannot speak more highly of this family run home.
Since my stay in my care home, I have settled in well with hardworking and pleasant staff and management.
All very kind and efficient helpful.
Initially, I found my early months at Shandon different to what I'd expected as I found it extremely difficult to accept and settle into this stage in life. I missed my house, my life, my independence and did not care for this way of life. Grateful as I am for it, I still find my lack of mobility hard. I will never get used to feeling just as I did whilst working and so so much younger!!
Rooms are cosy/warm.
Wonderful gardens, with lovely chickens.
Mum has been very happy here, and her mood and health have improved.
Mum speaks highly of all staff and services.
Wonderful place, with lovely staff and people.
My highest recommendation - they have been great.
I could not recommend this care home enough! The staff are so helpful, happy and friendly! The management team helped my dad go back to returning to independent living, even when we thought that this might have been it for him. Which he is so grateful for! They put his care needs first, were happy to do anything to help him and support us as a family during a really tough time. Our children were always welcome. What a wonderful, caring and loving home. I could not recommend anywhere better!
Whilst I have not been to see my sister for over a year due to Covid restrictions, I am in constant contact with her. I have been very impressed with the way staff and management have cared for all the residents, preventing a dreadful virus from getting into the house. I cannot thank them enough. Whilst I have not been to see my sister for some while, I have visited her very regularly during the years she has been a resident and have a good knowledge of the house and the staff. I, therefore, feel I am quite able to give an assessment and "excellent" fits in all areas.
The wonderful caring staff are the key reason as to why I would recommend Shandon House to anyone looking for a care H=home for their relative. My mum feels safe and as content as she can be (she suffers from Alzheimer's), and this gives me such peace of mind to know that she is cared for in a small 'family' environment. My sister and I have always been made welcome when we visited at any time before Covid struck, and there has not been a single case of Covid 19 at the home, due to the restrictions and dedication of all the staff.
I found all the staff helpful and friendly all the time.
The home is always welcoming visitors as they come in. The staff are always respectful of the residents and they seem genuinely caring towards them. The staff take notice of concerns and act on them quickly.
Visiting my friend over a period of 3 years I have constantly been amazed at the homely atmosphere; welcoming staff; care towards patients; lack of what I have noticed at other homes namely either hospital or urine or body odours. Supervision of both staff and service users is unobtrusive but thorough and the diet control is well done. Security is very discreet but operates well.
TV is in my room which is very good. My room was not en-suite, that was the only down-side of my stay. Security - 1 person at night. Value for money - not applicable to me.
My brother settled into the home very well where he has lived for the past 2 years. Every time I visit him he has nothing but praise for the staff and comfort of the home. He also enjoys the meals.
As yet we have found the home extremely caring and our relative is very happy.
Encouraged to be independent and treat the home as if it was your own. Friendly and warm atmosphere.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Shandon House.
There are no upcoming events for Shandon House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Shandon House.
Accreditations
There are no accreditations posted yet for Shandon House.
Meet the Team (7)

I started my career in care at Shandon when I was 16, back in 2000, working as a Care Assistant before becoming a Senior. I’ve grown up in these homes; they’ve been a huge part of my life from the very beginning, and they’ve always felt like home from home. In 2008, I moved into management at Rodina House, and a few years later returned to Shandon, where I managed from 2011 until 2024. One of the things I’m most proud of is leading the team through the COVID pandemic and keeping the home COVID-free for two years, protecting both residents and staff during such a difficult time.
I’ve always been passionate about getting the best out of people, especially those living with dementia. I love learning about people’s personal histories, understanding who they are, and helping staff make the kind of meaningful connections that bring real quality to someone’s day. I’ve always enjoyed improving the home environment and seeing staff grow in confidence and character.
As Lindsey Bree’s daughter, the values behind the company have always been part of who I am. Although I’ve stepped back from managing the services directly, I still play an active role as Director, supporting the management team day to day and being involved in the wider business decisions that shape our services.

As a Director and Co-owner of CEL Care Services, I bring over 20 years of dedicated experience to our family-run organisation. Working alongside my mother and sister to grow the company across three sites, my journey has allowed me to experience every facet of the industry—from maintenance to management.
For me, care is more than a profession; it is a lifestyle rooted in my upbringing. I operate under a simple but unwavering standard: "I would never expect a resident to stay somewhere that I wouldn't live myself." This commitment to quality ensures that every individual at CEL Care is treated with the same dignity and compassion as a member of my own family.

Care has been the heartbeat of my life since I started working in the industry at just 14 years old. After spending 11 formative years at Havelock House while putting myself through university, I achieved my goal of becoming a Registered Manager at Shandon House in 1999.
In 2001, my husband and I realised our dream of creating a family-run business where quality and compassion come first. Even after his passing in 2007 - the same year we welcomed Rodina House into our family - I have dedicated my life to carrying forward our shared mission.
Today, I am incredibly proud of the services we provide and the wonderful community we have built - from our dedicated staff and residents to the families and healthcare professionals who have shared this journey with us. As we look toward the future, I am excited to announce the opening of our independent living service this coming year and to see the continued growth of CEL.

Rodina House has always held a special place in my heart, as it’s where my career in care first began at 17. I started out as a kitchen assistant and, over time, worked my way up to Registered Manager. After six years of growth within the home and beyond, returning has felt like coming full circle.
My focus has been on strengthening quality, building a positive team culture, and ensuring truly person-centred care. It’s been really rewarding to work with Lindsey again — we share the same passion and values for delivering high-quality, compassionate care.
Alongside my role here, I also work independently as a Care Consultant, supporting other providers to achieve the same standards of quality and kindness that inspired me from the very start.

In 2016, I made the decision to leave the British Army after 15 years of service, to spend more time at home with my family, as an opportunity for me to join the family business became available.
I bring with me a plethora of skills and experience from working in a demanding and high-pressure industry. I have since continued to push my personal development, gaining additional qualifications more suited to a care sector role.
It gives me a great sense of pride to be able to provide clients with a safe, well-maintained environment in which to relax and enjoy, helping to improve their quality of life. Direct interaction with residents provides immense satisfaction for me.
In my time away from work, I try to spend as much time as possible with my family, exploring and being outdoors and trying new hobbies. My main passion is hiking and climbing.

My name is Josephine, and I've worked in CEL Care services for 10 years. I love my job so much. We support older people with their daily lives, including dementia care.
CEL Care Services is one of the best Residential Care Services in Eastbourne, providing compassionate and person-centred care that helps our residents feel safe, respected and truly at home. CEL Care Services also takes care of the welfare of its staff, who, in return, feel supported to continue to look after the residents.

I joined the care team at Rodina House in 2014 at the age of 18; it was my first employment within the Care Sector. It didn’t take me long to realise just how special this industry was.
At the age of 26, I became a Senior carer at Shandon House. Shortly after taking this position, I submitted my application to become the assistant manager. I am currently in the process of applying for the role of registered manager. This will be a joint position whilst completing my NVQ level 5.
I thrive on making a positive impact on all residents’ lives and empowering my team to do the same. Meeting new people every day and being able to learn about their unique stories and interests is important to me. Finding ways to enhance their lives, whether that’s sharing memories or simply sitting down and listening, is a bonus to my role. I believe that every interaction makes a real difference.I want to make a difference in all our resident’s lives, including their families, in decision-making to enhance their quality of life and enjoyment.
Outside of work, I enjoy spending time with my three children, going on adventures and watching them grow. I find inspiration in their energy.
Frequently Asked Questions about Shandon House
What types of Care is Shandon House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Shandon House have?
There are 25 Single Rooms.
What are the Facilities & Services at Shandon House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Shandon House to the centre of Eastbourne?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
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