





Sunnyhill Residential Care Home offers a relaxing environment in which professional care packages are tailored towards the needs of residents living with dementia.
Staff are trained and experienced in supporting people living with dementia and other age-related difficulties in a homely environment.
Residents benefit from a safe and homely environment, home cooked food and are able to get out and about in the assisted minibus. They also have accessible gardens and an entertainment programme that includes regular exercise classes, visiting animals and musical events.
Care Provided by Sunnyhill Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sunnyhill Residential Care Home for full pricing details and T&Cs.
Contact Sunnyhill Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Rivendale Care Ltd
- Private Owned
Person in charge
- Kirsty Bruce (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
- Number of floors: 3
Room Information
- Single Rooms (20)
- Single Rooms with ensuite Wet Room (4)
Sunnyhill Residential Care Home Reviews (26)
Over all time Sunnyhill Residential Care Home has 26 reviews.
Sunnyhill is a superb care home. My father has been there a few months now and the kind and caring staff are always supporting us... very friendly people and fantastic with the residents. Food is delicious. Overall I can fully recommend this lovely care home.
Thank you. I am pleased to hear your thoughts and am extremely proud of the hard-working team we have here at Sunnyhill. I will pass on your review to the team.
Sunnyhill Care Home is managed by an incredibly competent and empathetic manager who isn’t afraid to get stuck in and be out of her office. She knows all the residents by heart and liaises with family members as much as they request. The home has a full permanent staff which speaks for itself in this day. So residents get constant repetitive care. Occasionally agency staff are required, they are constantly monitored to ensure a high level of care including ensuring any agency staff have the right training in those situations (this I have heard personally). There is nearly always something going on in the lounge for residents and nearly always music playing. The standard of cleanliness is high with two staff dedicated to housekeeping. Every visit everywhere smells of clean or disinfectant. This is excellent in my opinion as it means anything that is soiled is never left and always thoroughly cleaned. My dad is happy at Sunnyhill. I can relax knowing he is safe and cared for.
Thank you. I am pleased to hear your thoughts and am extremely proud of the hard-working team we have here at Sunnyhill.
From the day my dad became a resident at Sunnyhill he became one of their family, as did my sister, her family and I. The care and attention my dad receives goes above and beyond. When observing the staff interacting with my dad and other residents for that matter you can tell they matter, they are cared for. They're not just a patient number or a bedroom number, they are a whole person. Dad's needs and wishes are met without question. I myself as a daughter also feel listened to. As I don't live in the UK I email and text regularly and always receive updates promptly. When I call, the staff are so helpful, to the point where they'll take the phone up to my dad and put me on speaker so we can chat and Dad will always know I'm thinking of him. Living some distance away, even when I do visit the staff treat me like they see me every day. Dad has developed a great bond with some of the staff and he doesn't do that lightly, so if he's happy we're happy.
Thank you. I am pleased to hear your thoughts and am extremely proud of the hard-working team we have here at Sunnyhill.
Thank you!
Keep up the good work.
Thank you for your kind words and support, I will pass your comments on to the Team.
I am pleased with the care provided for my mother.
Thank you for your review, I will share your kind words with the staff.
Mum has been in Sunnyhill since January 2020. As she has dementia, her behaviour had been challenging for her 'live in' carer and she needed 24/7 care. Sunnyhill has been really good with Mum and she is happy and settled. Even in the trying times of COVID-19, Sunnyhill did an early lockdown and this kept staff and residents safe. We have kept in touch by phone and the staff have reported any changes quickly.
Thank you for your review, I will pass your kind comments on to the Team. Hearing the views of family and friends is important and helps us improve our service.
The home is very good, caring and comfortable. Always plenty going on to encourage the residents in a very happy home with lots of support.
Thank you for your kind words which I will feed back to the staff, always good to know you are happy with your choice of home. Your continued support and feedback allow us to continue reviewing and improving our service.
I am only 73! My 96-year-old mother says it is home from home.
" I can do as I like," she said. The food is nourishing. The home is clean and all the staff are lovely and caring.
Thank you for your wonderful review. I will pass this on to the staff. It's lovely to hear your both happy with the care provided.
Very satisfied, I know that my aunt is receiving very good care. Thank you
Thank you for your review. It's great to hear we are doing a good job. I will pass your comments on to all the staff.
I cannot praise Sunnyhill Care Home enough. Since the first day my brother was taken into their care, he is so well cared for and looked after. This is so comforting for the family as we are not local, we are many miles away and my brother's dementia is so well understood and he is very happy in his new home. Thank you to you all. This means so much to my family.
Thank you for your review. Your kind words will be passed on to the staff. I am very pleased you are happy with the care your brother is receiving.
As a family we were really unsure about placing our Mum into care, even though our Dad was doing a fantastic job as her carer - the time had come. Having viewed many homes, Sunnyhill stood head and shoulders above its contemporaries. All that we were promised has materialised and our Mum has settled quickly and is very happy, secure and content.
Thank you for your review, it's lovely to hear you are happy with our service and that your Mum is enjoying her time with us.
Mum has been at Sunnyhill for five weeks now and has settled in really well. She is so happy and content and is eating far better than when she was living on her own. The staff arrange various activities for the residents but there is no pressure if they don't want to join in. I know Mum really enjoys the word games.
Many thanks to the management and staff at Sunnyhill for looking after our Mum so well and for the kind welcome they give us when we visit.
Thank you for you amazing review of our service. I am very happy that you feel welcome and Mum has settled well and is enjoying her time with us. I will pass your comments on to the team, this shows that a great team really does make such a difference.
Since my husband moved her nearly a month ago I have been very happy with the care he is receiving at Sunnyhill. The staff are very caring and supportive and do everything to make things comfortable and pleasant. Being comparatively small, there is a family atmosphere and staff are always smiling and welcoming to family and friends who visit. I am always offered a cup of tea or coffee, whichever time of day I visit. Nothing is too much trouble.
Thank you very much for your kind words. I am pleased to hear you feel welcome, your husband is happy and enjoying the family atmosphere. I will pass this on to all the staff.
Sunnyhill staff are amazing with him and he seems to like them. He has very good care.
Sunnyhill is excellent with keeping the family informed about him, which we are happy with.
Sunnyhill staff make you very welcome.
Thank you for your kind words. I am glad you are happy with the care and support your Granddad is receiving. I will pass on your review to all the staff.
I am always made welcome any time of day, highly recommended.
The food always looks and smells amazing.
Thank you for your review. I am happy to hear that you and your mother-in-law are happy with our service. I will pass on your kind words to all the staff.
Thank you all.
Thank you for your kind words, I will pass on to all the staff.
I don't think that there could be anywhere better to live. The staff are friendly and helpful and always make me smile and laugh. If I had to go and live in any care home, I would always choose here.
Thank you for your kind words Doris, so pleased you are enjoying your stay with us.
My Mum has been at Sunnyhill for 12 months now. She has settled in very well due to the care, love and kindness of all the staff. I find the staff very helpful and welcoming. They are all very friendly and happy and make visiting lovely. I now have peace of mind knowing that my Mum is safe and well looked after. If there are any problems or concerns I am contacted straight away. From the very first time I came to Sunnyhill, I felt the warmth and love. Thank you to everybody.
Thank you for the lovely feedback. We are pleased you are happy with the care and support Mum receives at Sunnyhill.
Although, there is room for improvement in some areas. Placing your loved one in somebody else's care can be very distressing but our family have the confidence in the staff at Sunnyhill Care Home and we would not hesitate to recommend them.
Thank you for taking time to complete a review, your views are very important to us and help us to identify areas for improvement.
My wife has been a resident at Sunnyhill for just over three years and from the very outset, I have been pleased with the high level of care she has received. In addition, both management and staff have supported me throughout this emotional journey and they continue to do so. I would strongly recommend Sunnyhill Care Home.
Thank you for taking the time to complete a review, your feedback is important to us and helps us identify areas for improvement.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 March 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sunnyhill Residential Care Home.
There are no upcoming events for Sunnyhill Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sunnyhill Residential Care Home.
Accreditations
There are no accreditations posted yet for Sunnyhill Residential Care Home.
Meet the Team (2)

Kirsty has been an amazing part of the Amba Care Homes group since 2013.
Kirsty has 3 great moto's...
“Living life your way”
“ Making the best of everyday”
“Putting you at the heart of all we do”

Chelsea joined our team at the beginning of this year and is really enjoying her role with us.
Frequently Asked Questions about Sunnyhill Residential Care Home
What types of Care is Sunnyhill Residential Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sunnyhill Residential Care Home have?
There are 20 Single Rooms.
What are the Facilities & Services at Sunnyhill Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sunnyhill Residential Care Home to the centre of Eastbourne?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sunnyhill Residential Care Home to verify any information. View our terms and conditions. Sunnyhill Residential Care Home has an Enhanced Service -more info.