Sunnyhill Residential Care Home

14 Selwyn Road, Eastbourne BN21 2LJ
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9.0 26 Reviews
  • Sunnyhill Residential Care Home, Eastbourne
Sunnyhill Residential Care Home offers a relaxing environment in which professional care packages are tailored towards the needs of residents living with dementia.

Staff are trained and experienced in supporting people living with dementia and other age-related difficulties in a homely environment.

Residents benefit from a safe and homely environment, home cooked food and are able to get out and about in the assisted minibus. They also have accessible gardens and an entertainment programme that includes regular exercise classes, visiting animals and musical events.
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Care Provided by Sunnyhill Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1400
  • Self-Funded Residential Dementia Care: £1000 – £1400

These prices are only a guideline, please contact Sunnyhill Residential Care Home to find out the exact price for your requirements.

Contact Sunnyhill Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sunnyhill Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Rivendale Care Ltd

Person in Charge

  • Kirsty Bruce (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007
  • Number of floors: 3

Room Information

  • Single Rooms (20)
  • Single Rooms with Ensuite Wet Room (4)

Sunnyhill Residential Care Home Reviews (26)

9.0

Sunnyhill Residential Care Home has a Review Score of 9.0 (8.971) out of 10, based on 3 reviews in the last 2 years.
Over all time Sunnyhill Residential Care Home has 26 reviews.

Overall Experience
  • 18
  • 8
  • 0
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Date Published
  • 26
  • 0
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  • 3
  • 23
Reviewer Connection to Sunnyhill Residential Care Home
  • 12
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from M R (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sunnyhill is a warm, inviting, caring calm environment. Staff are friendly caring and supportive not only to Mum but us as well. I could not have wished for a better home for Mum.
Reply from Kirsty Bruce, Registered Manager at Sunnyhill Residential Care Home
Thank you for your review, I will enjoy feeding your kind words back to our staff team.
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Review from G B (Sister of Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great friendly service, always made welcome.
Reply from Kirsty Bruce, Registered Manager at Sunnyhill Residential Care Home
Thank you for your kind words, always a pleasure to see you.
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Review from Christine E (Daughter of Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff excellent, caring and always willing to help on any matter. My mum always seems happy.
Reply from Kirsty Bruce, Registered Manager at Sunnyhill Residential Care Home
Thank you for your kind words. Always good to know you and Mum are happy.
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Review from Georgina W (Daughter of Resident) published on 7 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the care my mother receives and the consideration from the staff.
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Review from Joan D (Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I love living here. The staff are lovely.
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Review from Marge H (Resident) published on 27 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like being in the lounge with other people. It's like having lots of friends. The staff are kind and helpful.
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Current Review Score: 9.0 (8.971)

Overview of Review Score

The Review Score of 9.0 (8.971) out of 10 for Sunnyhill Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.971 for Sunnyhill Residential Care Home is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) ) ÷ 35 Ratings = 4.971
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4 Points relating to the number of positive Reviews for Sunnyhill Residential Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 3 Positive Reviews ÷ 4 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Kirsty

Kirsty Bruce

Job Title: Home Manager Joined: 2013

Kirsty has been an amazing part of the Amba Care Homes group since 2013.


Kirsty has 3 great moto's...


“Living life your way”


“ Making the best of everyday”


“Putting you at the heart of all we do”

Chelsea

Chelsea Kemp

Job Title: Deputy Manager Joined: 2021

Chelsea joined our team at the beginning of this year and is really enjoying her role with us.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sunnyhill Residential Care Home to verify any information. View our terms and conditions. Sunnyhill Residential Care Home has an Enhanced Service - more info.