37 The Highlands, Bexhill-on-Sea TN39 5HL
Situated in Bexhill, Lennox Lodge is a lovely and warm rest home which caters for 30 people. Having been recently refurbished and extended, the accommodation is of a very high standard. Situated on a hill, it boasts some of the most breathtaking views in Bexhill.
Group: Mr & Mrs G Haddow
Person in charge: Natasha Stevens (Manager)
Local Authority / Social Services: East Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Old Age
Admission Information: 55 Yrs and up. Ages 55+.
Single Rooms: 24
Shared Rooms: 3
Rooms with ensuite WC: 8
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Lennox Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.4 (maximum of 10) for Lennox Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Lennox Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Lennox Lodge is calculated as follows: ( (5 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.167 Points relating to the number of positive Reviews for Lennox Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Lennox Lodge has a Review Score of 7.4 (7.417) from 1 Reviews
Review submitted from a Website Submission by Christopher F (Nephew of Resident) on Friday 11 May 2018. Relates to May 2018.
I have found the staff wonderfully friendly, helpful and efficient and the rooms in which my aunt and uncle reside are excellent. My aunt would appreciate a somewhat more varied menu, with a little more emphasis on fresh green vegetables, but my uncle has been happy enough with the food on offer.
How likely would you be to recommend Lennox Lodge? Likely
There are currently no Care Home Idol entrants who have performed at Lennox Lodge