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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Mr & Mrs G Haddow
Mr & Mrs G Haddow run two Bexhill-on-Sea care homes, both of which employ skilled carers who take pride in living up to the fine reputation the facilities have built-up within the community. All residents enjoy homely interiors, comfortably furnished and an active lifestyle as a vital addition to that of professional care.

Mr & Mrs G Haddow Locations (2)

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2 Care Homes owned by Mr & Mrs G Haddow
Eridge House

12 Richmond Road, Bexhill-on-Sea TN39 3DN 

9.9 82 reviews
"My Dad spent approximately 8 weeks at Eridge House after suffering a fall at home and subsequent fractured hip. Our family felt my Dad…"   Read all 82 reviews
Location Type Care Home

Eridge House is a forty-three capacity care accommodation in Bexhill-on-Sea, fully-resourced to achieve professional care provision in a homely atmosphere and staffed by an experienced team. The facility is well-located for access to community life,… Read more about Eridge House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 43 Rooms
Lennox Lodge

37 The Highlands, Bexhill-on-Sea TN39 5HL 

9.9 36 reviews
"We were recommended to Lennox Lodge. From day 1, the staff couldn't be more helpful. They always keep me informed i.e my mothers wellbeing.…"   Read all 36 reviews
Location Type Care Home

Lennox Lodge is a small family owned Residential Home situated in Bexhill. The management team have been running Lennox for over 20 years and have a well established staffing team, with some staff having been employed for over 10 years. Lennox Lodge… Read more about Lennox Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 30 Rooms

Mr & Mrs G Haddow Reviews (118)

9.9

Mr & Mrs G Haddow has a Group Review Score of 9.9 (9.864) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mr & Mrs G Haddow must have a Review Score.

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Review of

Eridge House

from Annie Y (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad spent approximately 8 weeks at Eridge House after suffering a fall at home and subsequent fractured hip. Our family felt my Dad would benefit from the safe and caring environment of a residential home whilst rehabilitating and regaining his confidence.
Eridge House was already on my radar having
been highly recommended and so choosing a residential home was easy.
The process of organising a period of respite at Eridge was made smooth and simple with the help of the excellent management team there. My Dad and other family members were also free to contact the team to ask questions prior to his admission.
My Dad really enjoyed his stay at Eridge and still talks fondly about all the lovely staff he met.
As soon as you walk into Eridge House it feels homely and welcoming. The staff are exceptional at putting residents and relatives at ease with their warm, cheerful approach.
The care my Dad received was excellent and activities organised for residents were an added bonus.
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your kind feedback. We are delighted that your Dad felt happy and at home during his stay, and that you and your family felt supported too. Your words mean the world to our team - I will be sure to share them with everyone here. Dad is welcome back anytime!

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Review of

Eridge House

from C H (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently moved into Eridge House at the beginning of July , the stress related to finding the correct home for your loved ones can obviously be very difficult and overwhelming hoping that you are finding the right place for them . I was fortunate to already have some guidance from outside
sources regarding this home on how well it is run and how friendly and caring their staff and management are . My father has now been there for just over 3 months and I could not wish for a better home to care for him , the staff seem to be more like a family than just a care home and the whole experience in the home from both a visitors and a residents point of view is so friendly and welcoming , I know that my father has improved both his mental health and his physical health since moving into the home and wouldn't want to be anywhere else , I would highly recommend this home and believe all the staff deserve recognition for all their hard work in making this home so well run.
Craig
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your thoughtful feedback. We are delighted to hear that your father has settled so well into Eridge House and that you have seen improvement to his health. It means a great deal to the whole team to know that our efforts to provide a warm, family-like environment have had such a positive impact.

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Review of

Eridge House

from William L (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now resided at Eridge House for the last 15 months as a permanent resident. Although she had a shaky start with settling in and getting used to life in a carehome through no fault of her own due to mild Dementia and memory problems it was the staffs total dedication to her welfare that
pulled her through. From management to hands-on staff, not once have I felt worried in any area of mums care. She is always spotlessly clean as is her room and toilet, and the food is nothing but amazing , in fact the smell of cooking when you walk in just makes the whole environment feel more like a 5 star country hotel rather than a carehome. The continuous entertainment and workshops provided during the days is incredible and when the animals turn up it's smiles all round especially from my mum . In all I cannot recommend Eridge House enough and if you are lucky enough to get a residency there for yourself or a member of your family you've definitely won the lottery.
Reply from Rhia Laloo, Registered Manager at Eridge House

This is an amazing review, thank you so much! We are made up that you feel so positive about Mums care and the home. I will pass on these lovely comments to the rest of the team, who will also be pleased to hear your comments!

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Review of

Eridge House

from Robert L (Resident) assisted by family/friend published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Portion sizes for meals not big enough all else ok....
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you very much for your feedback. I am pleased to hear that you are happy in the home overall. We appreciate your comment regarding portion sizes and will ensure you always receive plenty of food to fill you up! I was glad that when we spoke you were comfortable and happy within the home and you were pleased with what has been put in place to improve your experience.

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Review of

Eridge House

from Julie S (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff. A homely atmosphere and very high standard of care. Always welcoming with free hot drink and cake.
Staff went above and beyond showing genuine care and compassion.
A great variety and quality of food options. Would highly recommend.
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for taking the time to leave us such a great review! We are so pleased that you feel this way about Eridge House, I will be sure to pass on these comments to all the team!

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Review of

Lennox Lodge

from M P (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were recommended to Lennox Lodge. From day 1, the staff couldn't be more helpful. They always keep me informed i.e my mothers wellbeing. I would recommend Lennox Lodge on the basis of experience.
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Review of

Lennox Lodge

from D P (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are fantastic, it's the best thing that could have happened to our mother. She loves it, I only have praise for Lennox Lodge.
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Review of

Lennox Lodge

from S C (Niece of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lennox Lodge is a very nice place. It's a "large house" type of environment, which I think is nicefor the residents to live in. The staff are friendly and make the effort to decorate on various "holidays". They interact with the residents and have a laugh and joke. My aunt is very happy there. There
are a few various trips out that the residents seem to enjoy.
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Review of

Eridge House

from M G (Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy and feel safe. Food is very good. Staff are very nice.
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Review of

Lennox Lodge

from S A (Daughter of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderful and supportive. Our family are very happy and mum is very settled and cared for. They are always available to help me, give advice and put my mind at rest knowing she is safe. I would highly recommend this care home.
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Review of

Lennox Lodge

from N B (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother chose this care setting herself 6 years ago. She has been- and continues to be- very happy with her choice. She feels comfortable, happy and safe. The staff and management provide excellent care and ensure that any health needs are addressed promptly and appropriately. As her relative- I have
been kept fully informed and have every confidence that my mother's wellbeing and safety is always prioritised. I would happily recommend Lennox Lodge.
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Review of

Lennox Lodge

from Laura S (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are all lovely and very patient with mum. Even though mum's needs have increased recently the manager and all the team have been fantastic and meeting all her needs. Have recommended Lennox lodge to a few people and will continue to do so. Really lovely home with lovely staff.
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Review of

Eridge House

from Thomas S (Respite Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Urged by family members to have a respite period, I was very impressed by the standard of care by each member of staff. Always cheerful and anxious to please. I felt confident that I could rely on any member of staff to assist me at all times. I shall return when I feel unable to carry on alone!
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your review, we are all so pleased you enjoyed your respite stay here. We loved having you stay at Eridge and look forward to your return!

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Review of

Eridge House

from Claire V (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eridge is a fabulous home-from-home when support, kindness and care is required. The staff are professional, attentive, friendly and compassionate.
My parents moved into Eridge care home together, both in their nineties. They needed a full and diverse range of personal and physical care, and the
wonderful staff were gracious and compassionate, as well as skilled and efficient. My parents were very happy there.
The food and mealtimes were friendly and enjoyable as well as delicious and nutritious. There are a variety of activities offered most days, so there is company and interest if required.
I can't recommend this home highly enough. I was amazed, thankful and so happy to visit. All the staff are welcoming and professional; they are amazing people and a great team. All my parent's medical needs were managed professionally, but there is also a sparkle and warmth - that is the core of it for me. Perfect.
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for your kind words. We are so glad to hear that you had such a positive experience and that our staff made you feel welcome here at Eridge. We always strive to provide the best care and a happy environment for residents. Your thoughtful message means so much to us and we are so pleased that we were able to be a home for your parents.

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Review of

Eridge House

from D M (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming amazing atmosphere bit like a hotel. Everyone is happy, residence and very entertaining. There are lots of things going on daily in the homes.
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you very much for taking the time to write a review. I will be sure to share your feedback with the team, who will be delighted with the lovely feedback. We would love for you to visit us again for some lunch!

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Review of

Eridge House

from M P (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with this hotel style care home. The staff are warm and professional. Food is lovely and lots available.the staff keep the residents very entertained with lots of topics, quizzes, music etc. 1st Class.
Reply from Rhia Laloo, Registered Manager at Eridge House

We really appreciate you taking the time to write these kind words; they mean so much to us and will be passed on to the Eridge House team.

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Review of

Eridge House

from Leanne A (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'd like to express my deepest gratitude to all the staff. The love & dedication shown by each & every one of you has made an immeasurable difference in my Mum's life. A special thank you to the 3 managers; each one of you goes above & beyond in your duties, offering not only professional expertise
but also compassion & kindness that has made a world of difference. Your leadership & unwavering commitment to the well-being of the residents is truly inspiring. I also want to acknowledge the carers - your hard work, patience & attention to detail are evident in everything you do; you treat every resident with dignity & respect -truly remarkable. I'd also like to thank the cooks & cleaners.The meals you provide are nourishing & thoughtfully prepared & the environment you maintain is clean, comfortable & welcoming. You've not only cared for Mum but you've also made our family feel at ease, knowing she's in such good hands. Your kindness, hard work & dedication will never be forgotten.
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your kind review. These are such lovely words which the whole team will be so pleased to hear. We love providing a home for your Mum and we are so happy your family are able to feel at ease knowing she is at Eridge House!

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Review of

Eridge House

from S G (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been very unwell, and after a short stay in hospital, returned to Eridge House. The care she received was outstanding.The staff were very patient, caring and attentive.They supported mum so well she has now made a full recovery, able to walk and dress herself again, and fully participate
in life at Eridge House.
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for taking the time to send us this lovely review, which I will pass on to the whole team. We are so pleased with how Mum has been doing, it is great to see her back enjoying her time with friends in the communal areas!

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Review of

Eridge House

from A T (Granddaughter of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my nan is very well looked after, nan is always smiling. The activities were amazing when the Activities Coordinator did it. I know the staff are tying their best with activities and maybe they are being done at different times I just haven't seen as much. Overall I am very happy with everything.
The staff are very friendly and informative. I definitely recommend the home. Some staff are better at updates than others and some do not acknowledge you.
Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your kind words, we appreciate your feedback. Our activities are now taking place in a wider timeframe which may be why it seems a little quieter in the afternoons when visiting. Please do not hesitate to come and speak to us in the office at any time!

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Review of

Eridge House

from A D (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Eridge House was initially respite care for my mother, but she has now become a permanent resident. She says she loves it and it gives her confidence knowing she has someone 24/7 and never alone. Residents are treated with dignity and respect and well cared for. As a family we feel very lucky that she
was accepted as a permanent resident knowing all her needs are met and she is in a safe caring environment.
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Awards / Recognitions (1)

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Frequently Asked Questions about Mr & Mrs G Haddow

How many Care Homes does Mr & Mrs G Haddow own?

Mr & Mrs G Haddow own 2 Care Homes.

Which Mr & Mrs G Haddow Care Homes have the highest review score?

Eridge House & Lennox Lodge have the highest review score.

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