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Eridge House

12 Richmond Road, Bexhill-on-Sea, East Sussex TN39 3DN
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A real home from home, fantastic staff. So very glad we chose Eridge HouseMark M(Son of Resident/Service User)
Eridge House, Bexhill-on-Sea
The care provided is excellent. The care home has a warm, friendly atmosphere.Craig B(Husband of Resident/Service User)
Eridge House, Bexhill-on-Sea
All the staff have been of the highest standard, kind and consideratePaul R(Son of Resident/Service User)
Eridge House, Bexhill-on-Sea

Eridge House is a forty-three capacity care accommodation in Bexhill-on-Sea, fully-resourced to achieve professional care provision in a homely atmosphere and staffed by an experienced team.

The facility is well-located for access to community life, with much to enjoy in the local area and personal activities encouraged within the home itself. All CQC objectives are taken seriously, alongside the advice of related health professionals such as GPs.

Care Provided by Eridge House

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 43 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,380 - £1,380£1,480 - £1,480

Our weekly fees at Eridge House vary depending on the room available, double rooms are available at a higher weekly rate. The weekly fee includes 24 hour person centred care, medication administration, activities, laundry services and nutritious meals which can be tailored to meet specific dietary requirements. Any additional services such as hairdressing, newspapers, chiropody and other personal sundries, which may be requested, can be charged on a separate sundry invoice.

Contact Eridge House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mrs H Haddow
  • Private Owned

Person in charge

  • Rhia Laloo(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Eridge House Reviews (120)

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9.8

Eridge House has a Review Score of 9.8 (9.841) out of 10, based on 57 reviews in the last 2 years. Over all time Eridge House has 120 reviews.

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Review from A D (Daughter of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

My mother did not want to enter Eridge House, but after a stroke and the onset of very early dementia we were beside ourselves with what to do. Eridge House was recommended, we made contact, they were so helpful, so kind and continue to be so. Nothing is to much trouble, from hair dressing to podiatry Mum is now going from strength to strength, she eats properly, takes her medication. She will out live us all !!

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for this wonderful review. We know how difficult the decision to move a loved one into care can be, we are pleased we are able to help! Your kind words mean the world to our team.

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Review from Kirsty O (Granddaughter of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

Your lovely and kind and always very helpful with any needs. There is always activities and entertainment every week. Eridge House is very well organised and accommodating.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for your lovely words! We are so glad to hear your feedback about the care at Eridge House.

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Review from Susan M (Daughter of Resident) published on 28 July 2026 Submitted via Postal Card
Overall Experience

Eridge House provides a friendly safe place for my mum. The staff are always happy and helpful and they genuinely treat their residents with devoted care and respect. Nothing is ever too much trouble and the personal care provided ensures everyone is treated in a professional & caring environment

Reply from Rhia Laloo, Registered Manager at Eridge House

This is so lovely to hear, thank you for taking the time to leave this review. I will be sure to pass on your kind words to the whole team!

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Review from M T (Resident / Service User) published on 23 July 2026 Submitted via Postal Card
Overall Experience

The resident are looked after by the staff, The staff are very helpful, so kind.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for your kind words! We are delighted to hear residents are well looked after and that you find our staff helpful and kind.

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Review from Willow B (Granddaughter of Resident) published on 14 July 2026 Submitted via Postal Card
Overall Experience

My experience of the carehome has been very positive. Everyone is very welcoming + always helpful. I know grandad loves the musicians coming to the home. I'm also very appreciative of all the staff who helped my grandad + his sister get ready for my wedding it made them feel very special + everything went very smoothly.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for your lovely review! We are pleased your Grandad enjoys the musical performances. Our team were absolutely delighted to help him and his sister get ready for your special day, it was lovely to see the happy buzz created!

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Review from C G (Daughter of Resident) published on 13 July 2026 Submitted via Postal Card
Overall Experience
My father is well cared for & primarily happy living at Eridge.

He is encouraged to walk & socialize which is appreciated by me.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for your kind review. We are delighted to hear that your father is well cared for and happy at Eridge House.

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Review from Margaret R (Friend of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience
always a pleasure to visit my friend
Staff are always polite and friendly
A lovely, happy atmosphere.

Home is always clean & well kept.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for taking the time to share your experience as a visitor to our home. We always look forward to welcoming you, and your lovely words mean a great deal to our entire team.

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Review from Karl J (Son-in-law of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience

My mother in law moved in here last week. We had a lot of extra furniture + aids to move in before she got there and we were given access. The staff could not have been more helpful, nothing was too much trouble. They did everything they could to make her transition seamless

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for taking the time to share your experience and for choosing Eridge House to care for your Mother in law, we are pleased the transition went smoothly for you all.

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Review from Elizabeth S (Niece of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience

I came from Canada to spend 5 days with my aunt, who has mild dementia. Eridge House staff were very flexible with the changes I made to her schedule and very welcoming to me. I was really impressed with the quality of care and the high level of personalised attention for each resident. My aunt is unusually physically fit for one her age and I was glad to find that this level of fitness has been maintained. She is also eating much better than she did when on her own. Activities are plentiful and engaging and there is a lovely atmosphere of kindness in the place.

Reply from Rhia Laloo, Registered Manager at Eridge House

It was so lovely to meet you on your visits and we are pleased you felt welcome. We look forward to seeing you again on future visits to the UK, your Aunt continues to talk about what a lovely time she had with you!

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Review from Jack T (Grandson of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience

Really impressed with the care at Eridge House. My Nan moved in in Feb 2026 and has settled in so well and is really happy. It's lovely not to worry and that she's in safe hands.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you so much for taking the time to share such a lovely review, we are thrilled to hear your Nan is happy here.

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Review from Shirley J (Daughter of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience

My mother elected to move to a care home and I thank our lucky stars we found Eridge House. Small, homely and welcoming. From my first contact I knew it was the place for us. I received a very warm welcome and the manager was empathetic and re-assuring. My mum hasn't looked this happy in a long time. I would not hesitate to recommend it to anyone.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for your lovely review. We are so pleased your Mother has settled in well and that you felt welcomed and supported. Your kind words mean a lot to all of us here at Eridge House!

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Review from Mark H (Son of Resident) published on 30 June 2026 Submitted via Website
Overall Experience

We have found that the care of staff and managers towards our mum has been fantastic. Kindness consideration and care led by a strong caring management team gives a very warm and homely feel to the home and our mum is very happy there .

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for such kind words, we really appreciate every bit of feedback. Mum is a part of our Eridge family now!

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Review from Janet B (Sister-in-law of Resident) published on 14 May 2026 Submitted via Postal Card
Overall Experience

Eridge House is a homely place where the staff are friendly and welcoming. They care for the residents well. There is a good choice of meals for all needs. The rooms meet the residents needs.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for taking the time to complete this review for us, we are pleased you feel welcomed in and that Eridge House feels homely!

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Review from Alan O (Son of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

We find Eridge House very comfortable for mum's needs. The people are very nice and friendly and kind. The other residents are also very friendly and they chat together. The food is very good and varied. The care is also very good and personal and informative.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for taking the time to leave a review, the team will be so pleased to hear your feedback on the care and food. It is a pleasure to have Mum here at Eridge.

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Review from A G (Granddaughter of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

The care is excellent. The assistant managers, Samantha and Marie, truly care about the residents and are proactive about their needs. All sorts of activities are arranged throughout the month, and the food is freshly cooked in house. A lovely care home.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for taking the time to leave such an amazing review, I will be sure to share your kind words to Marie and Samantha as well as the rest of the team!

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Review from G J (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card
Overall Experience

Since joining the home my mum has benefitted from excellent personal care. The staff are warm and friendly. Their focus is on providing excellent support and care for my mum and her immediate family. Eridge House is like a home from home. I always enjoy visiting as I feel welcomed. Any concerns are promptly dealt with. The food is excellent. My mum is in good health, despite numerous health problems. I would recommend Eridge House to anyone needing extra care and support. It is a warm and caring environment for not just its residents but their family.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for your kind feedback, we are so pleased that you all feel welcome and supported. It is always lovely to hear that Eridge House is like a home from home!

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Review from Christina C (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card
Overall Experience

My parents are both here sharing a twin room. Mum has had some health issues, which were quickly dealt with by the staff here. She spent 3 days in the hospital and is now back and is settling back in. My father, an ex-chef, seems happy with the meals here. Good home cooking, fresh cakes each day are available so no complaints on that score. All considered, I am very happy with their treatment at Eridge House.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for taking the time to share your feedback. We are all pleased to hear your parents are settling in well at Eridge House.

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Review from A T (Son of Resident) published on 2 April 2026 Submitted via Website
Overall Experience
My mother has been at Eridge for two weeks now and immediately was made to feel so welcome by all the staff and management as moving from being independent to a care home is a massive step in someone's life but Eridge house has made it an easy transition.
My mother is absolutely thh the caring attitude of all the staff
The food is home cooked and of a high standard, the rooms bright and an excellent standard

I cannot praise Eridge house enough

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for such amazing feedback. We are so pleased your Mother is settling in well and that our team has made the transition easier. Your kind words are greatly appreciated by us all!

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Review from J T (Daughter-in-law of Resident) published on 2 April 2026 Submitted via Website
Overall Experience

My mother in law moved into Eridge House on 23rd February having spent 8 weeks in hospital, and it was my husband and I that had to view and decide a home for her to move into, we went to Eridge House, and both came out of there saying the same, that's the one! It's so homely, cosey and inviting, the room offered to us was bright, clean and just so lovely. I admit I was very anxious on the day my mother in law moved in from hospital, but I had no need to worry, she has been there nearly 3 weeks now and is so happy and content, she loves everything about it, the food, the staff , the room and the other residents, so all in all, we couldn't be happier to have placed her in such a lovely care home .

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you for your kind feedback. We are delighted to hear your Mother in Law has settled in so well and is enjoying her time here at Eridge. Your comments mean so much to the whole team!

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Review from L C (Friend of Resident) published on 27 March 2026 Submitted via Postal Card
Overall Experience

Very well run establishment, friendly, professional staff and welcoming atmosphere.

Reply from Rhia Laloo, Registered Manager at Eridge House

Thank you, we are so pleased you felt Eridge House was friendly and welcoming.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (1)

  • 06 Apr 2020Recipient: Eridge House

Meet the Team (8)

Heidi Haddow
Heidi HaddowJob Title:ProprietorJoined: 1988

Heidi has a wealth of experience in the health and social care sector, including working as a manager of a care home prior to becoming the proprietor of Eridge House.

In Heidi's words... I have had the privilege of owning Eridge House since 1988. I have lived in Bexhill for most of my life and for ten years I held the post as a trustee for two local charities which I found most rewarding. One of my biggest achievements is seeing the development of Eridge House from registration of fourteen in 1988 to that of forty-three older people today. Embracing the changing ways in which we work, and the diverse and skilled team led by our Directors and Managers.

Laura Witham
Laura WithamJob Title:DirectorJoined: 2018

Laura is responsible for managing the management team and working closely with Heidi to oversee the running of Eridge House as a business, alongside Nicole.

In Laura's words... My first ever job was at Eridge House as a teenager. I went on to become a Care Assistant here, obtained my NVQ Level 2 in Health & Social Care, and after a few years away I returned as manager in 2018 until 2022 alongside Nicole. I thoroughly enjoyed my role here as manager and am thrilled to remain working at Eridge House, now in the role of Director. I have achieved my NVQ Level 5 in Leadership & Management in Health & Social Care and have experience working in both a care home setting and as a domiciliary care provider. Working at Eridge House has always felt special. People often comment on the homely and friendly feel and that is something the entire team are dedicated to providing for all residents and their loved ones.

Nicole Witham
Nicole WithamJob Title:DirectorJoined: 2017

Nicole is responsible for managing the management team and working closely with Heidi to oversee the running of Eridge House as a business, alongside Laura.

In Nicole's words... When I was offered the job of Supper Assistant at the age of 14 at Eridge House I never imagined that I would become a Director here alongside my sister, Laura. After travelling and acquiring various work experience, I was delighted to return to Eridge House, first in the role of Accounts Manager, to then go on to become the Registered Manager, and now a Director. The friendly atmosphere makes Eridge an enjoyable place to work alongside our dynamic team. My role requires commitment, dedication, and diversity and this is incredibly rewarding. I have obtained my NVQ Level 5 in Leadership & Management in Health & Social Care.

Rhia Laloo
Rhia LalooJob Title:Registered ManagerJoined: 2020

Rhia is responsible for all aspects of the day-to-day running of Eridge House.

In Rhia's words... I started working at Eridge House during the first COVID-19 lockdown. I had every intention of staying on board as bank staff and returning to my old job, however, when I was offered a permanent role at Eridge House, I couldn't say no, I loved the homely feel and knew I would be happy here with such a good team around me and lovely residents. I have completed my NVQ Level 5 in Leadership & Management in Health & Social Care and enjoy applying what I have learnt to my role as manager.

Marie Freeman
Marie FreemanJob Title:Assistant ManagerJoined: 2019

Marie assists Rhia with managing the home and provides support to our Care Assistants as part of her job role.

In Marie's words... I joined the Eridge House team in 2019 as a Senior Care Assistant and am thrilled to have progressed to the role of Assistant Manager, with the support of an amazing management team. I have worked in care for over 15 years and have gained my Level 3 NVQ in Health & Social Care, and have completed my NVQ Level 5 in Leadership & Management in Health & Social Care.

Samantha Jenner
Samantha JennerJob Title:Assistant ManagerJoined: 2022

Alongside Marie, Samantha is responsible for assisting Rhia in managing the home and providing support to our Care Assistants in their role. “From the young age of 13, I found myself drawn to caring. I started out as a tea girl in a residential home, but what I hadn’t realised then was that it was a calling for a lifelong career. I have gained my Level 3 NVQ in Health & Social Care and Dementia qualifications and stepped into more complex roles and eventually into leadership. After working my way up the chain, I am now Assistant Manager. I really love working at Eridge House, especially the wonderful team and lovely residents”

Janet Towner
Janet TownerJob Title:Finance & HR ManagerJoined: 2024

Janet is responsible for the financial aspects of running Eridge House and provides support on Human Resources matters for the team.

“I joined the Eridge House team in 2024 after working in the financial industry for 40 years, and I have really enjoyed getting to know the team and all the residents. I have worked with small businesses in my previous role and in the voluntary sector for so I hope this experience will benefit my contribution to Eridge House. I am happy to help residents and families navigate the journey of care home funding and reduce the worry during their dealings with us. There is such a lovely family feel here, and everyone has welcomed me, staff and residents alike; it’s a pleasure to come to work each day.”

Susan Bowden
Susan BowdenJob Title:Administration ManagerJoined: 2025

Sue is responsible for assisting Janet as well as ensuring compliance within the Health & Social Care Industry.

“I joined Eridge in April 2025, having worked in the financial industry for 33 years, with the last 7 years working within the NHS in an administrative role. Eridge has a lovely, homely feel, and there is a great Management team & amazing, caring staff who go over and above and beyond to make sure the residents' needs are met on a daily basis. I love interacting with the residents and watching all the daily activities that are put on for them, which they really enjoy.”

Frequently Asked Questions about Eridge House

What types of Care is Eridge House registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Eridge House have?

There are 37 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Eridge House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Eridge House to the centre of Bexhill-on-Sea?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eridge House to verify any information. View our terms and conditions. Eridge House has an Enhanced Service -more info.