Eridge House

Craig

My mother has now resided at Eridge House for the last 15 months as a permanent resident. Although she had a shaky start with settling in and getting used to life in a carehome through no fault of her own due to mild Dementia and memory problems it was the staffs total dedication to her welfare that pulled her through. From management to hands-on staff, not once have I felt worried in any area of mums care. She is always spotlessly clean as is her room and toilet, and the food is nothing but amazing , in fact the smell of cooking when you walk in just makes the whole environment feel more like a 5 star country hotel rather than a carehome. The continuous entertainment and workshops provided during the days is incredible and when the animals turn up it's smiles all round especially from my mum . In all I cannot recommend Eridge House enough and if you are lucky enough to get a residency there for yourself or a member of your family you've definitely won the lottery.

Portion sizes for meals not big enough all else ok....

A great variety and quality of food options. Would highly recommend.

Very happy and feel safe. Food is very good. Staff are very nice.

Urged by family members to have a respite period, I was very impressed by the standard of care by each member of staff. Always cheerful and anxious to please. I felt confident that I could rely on any member of staff to assist me at all times. I shall return when I feel unable to carry on alone!

I can't recommend this home highly enough. I was amazed, thankful and so happy to visit. All the staff are welcoming and professional; they are amazing people and a great team. All my parent's medical needs were managed professionally, but there is also a sparkle and warmth - that is the core of it for me. Perfect.

Very welcoming amazing atmosphere bit like a hotel. Everyone is happy, residence and very entertaining. There are lots of things going on daily in the homes.

Very happy with this hotel style care home. The staff are warm and professional. Food is lovely and lots available.the staff keep the residents very entertained with lots of topics, quizzes, music etc. 1st Class.

I'd like to express my deepest gratitude to all the staff. The love & dedication shown by each & every one of you has made an immeasurable difference in my Mum's life. A special thank you to the 3 managers; each one of you goes above & beyond in your duties, offering not only professional expertise but also compassion & kindness that has made a world of difference. Your leadership & unwavering commitment to the well-being of the residents is truly inspiring. I also want to acknowledge the carers - your hard work, patience & attention to detail are evident in everything you do; you treat every resident with dignity & respect -truly remarkable. I'd also like to thank the cooks & cleaners.The meals you provide are nourishing & thoughtfully prepared & the environment you maintain is clean, comfortable & welcoming. You've not only cared for Mum but you've also made our family feel at ease, knowing she's in such good hands. Your kindness, hard work & dedication will never be forgotten.

My mother has been very unwell, and after a short stay in hospital, returned to Eridge House. The care she received was outstanding.The staff were very patient, caring and attentive.They supported mum so well she has now made a full recovery, able to walk and dress herself again, and fully participate in life at Eridge House.

I feel my nan is very well looked after, nan is always smiling. The activities were amazing when the Activities Coordinator did it. I know the staff are tying their best with activities and maybe they are being done at different times I just haven't seen as much. Overall I am very happy with everything. The staff are very friendly and informative. I definitely recommend the home. Some staff are better at updates than others and some do not acknowledge you.

Eridge House was initially respite care for my mother, but she has now become a permanent resident. She says she loves it and it gives her confidence knowing she has someone 24/7 and never alone. Residents are treated with dignity and respect and well cared for. As a family we feel very lucky that she was accepted as a permanent resident knowing all her needs are met and she is in a safe caring environment.

When I was looking for a care home for my uncle I looked at a good few before visiting Eridge House, and what a find, it was a real gem of a place. As soon as I set foot inside there was a friendly family atmosphere and I knew that this was the place he would soon call 'home' and I was right. He settled quickly. the staff were delightful and caring, not only the care staff but the office and kitchen staff too, they all treated him as they would their own family. Eridge House is very homely with a large lounge and conservatory and they do so much with the residents such as quizzes, bingo and regular visitors and entertainers. Right to the end the staff supported and cared for my uncle through his last days. I would not hesitate to recommend Eridge House as a home for your loved ones.

What a gem of a care home Eridge House is. From the moment I stepped through the door I knew this was the place I wanted my uncle to live. I feel extremely fortunate that he was accepted as a resident. It is home from home. The staff are so kind caring and supportive towards him. The food was good quality, home cooked lots of choice. We were offered food when visiting as well. Always so much going on in the home, activities arranged daily, exercise classes, music dancing, quizzes, and visiting pets to name a few. The management team were impressive with their professional approach and friendliness.

Mum's working life included many years as a carer herself. She was brilliant at that job and would not have settled for anything less than what Eridge House provides. Every time I visit (including very recently) she has reaffirmed the decision she made to live there, backed by my sisters and I. We are all so happy that we have done the best for our mum, as she had done for us.

Very good food and making friends.

I am very happy here. Friendly staff. The food is very good.

Eridge House is a home-from-home care home where everybody from Management to all the staff are kind and friendly and mindful of individual needs with a good sense of humour. Difficult situations are treated with kindness and respect. The various activities on offer keep the mind and body in shape. Both my husband and I are grateful residents.

I needed to find a convalescent/care facility for my previously fully independent mother after she sustained a stroke. I was personally recommend to contact Eridge House based on its reputation for home-from-home care and very kind, empathetic and well-trained staff. From the moment I picked up the phone and called their manager I have been so impressed with every aspect of the care service Eridge House provides. My mother has complex and changing care needs which Eridge House have taken in their stride with compassion and professionalism. She is very happy in their care. I would highly recommend it.